Dexters Mayfair reviews in Westminster

★★★★★ 5/5

Trustpilot

Caroline France was fantastic from…

Caroline France was fantastic from start to finish. There is no one who knows this development as well as she does and she steered us through all the arrangements with her normal professionalism, efficiency and care. We cannot thank her enough.

H · 13 July 2023

★★★★★ 5/5

Trustpilot

Danny was so fast coming back to me

Danny was so fast coming back to me. Very clear and helpful. Best service to date

Denny · 20 November 2024

★★★★★ 1/5

Trustpilot

I didn’t want to mention the exact…

I didn’t want to mention this situation again, but we are having trouble understanding what he is doing. He’s in a senior position at Dexters. There’s no valid reason to withhold our deposit due to trivial reasons. We are confident in retrieving our deposit through TDS, so we’ve asked Dexters Management to handle it. However, he hasn’t completed the application, citing technical issues with TDS. We contacted TDS and kept a record; they informed us that Dexters hasn’t finished the entire application form and then has been deleted it. We’ve faced numerous issues and delays since November 8th and still haven’t received any updates unless we reach out to him. Could you please ask the Dexters Management team at Queens Gardens to finish the application as soon as possible and provide us with a case number? I want to share the case on my public website, but it hasn’t been updated yet, and I’m getting really frustrated with this unprofessional and poor management. Please provide us with just the number of the case that he can hand over, and we can move on from this horrible nightmare situation. Don’t ask me to email the Dexters customer service team because it hasn’t helped anything, and I want the Dexters customer team to contact him and let him get back to us with just the case number so he can be free. I don’t understand why this is being so silly and unfair to our weak position now. He shouldn’t be able to handle it this way. Again, it’s super clear. We need to get back our deposit, and we have confidence in TDS. So please finish the application process and don’t say it’s getting finished within a timeline. It’s the most unfair situation I’ve ever encountered in my life! Please, Dexters. Cheers

Hyo · 13 February 2024

★★★★★ 5/5

Trustpilot

Supportive

Toby was really helpful with supporting us through the early part of our purchase of our property. He was incredibly informative, kept us up to date with any changes/information and was always available when we needed help. Alistair supported us towards the end of the process. Alistair has been brilliant!! He has responded to every query quickly, ensured everyone knows exactly what is happening and has been really supportive when there was a slight delay towards the end - he has made the process a lot less stressful!

Evie · 30 November 2022

★★★★★ 5/5

Trustpilot

Recently left a dexters managed…

Recently left a dexters managed property in Peckham. Dealt closely with Natalie from the Peckham branch - Natalie was really easy to work with and managed to sort our issues out promptly and kept us informed throughout.

Josh · 19 October 2023

★★★★★ 5/5

Trustpilot

Myra is excellent and very personable

Myra is excellent and very personable. I need confidence that my property is looked after and any issues dealt with swiftly so no issues to report to date so I recommend Myra and her team.

Customer · 4 December 2023

★★★★★ 4/5

Trustpilot

The sales side of Dexters is 5 star plus, in my point of view.

As a Landlord whose property Dexters has managed for many years, I am on the whole satisfied. The sales side of Dexters is 5 star plus, in my point of view. Zahra, who I deal with, is early on the case at the end of each tenancy and works flat out to find the best tenant for me. She gives very good advice but also listens to my requirements as a client. What lets Dexters down a little, for me, is its property management team. They operate a sort of pool system, which gives me the feeling that no one is taking personal responsibility. Often when I call the office I find I directed to someone new who I have not spoken to before. Quite often important pieces of information have been left off my file by the previous colleague. In addition, some of the staff seem inexperienced in the maintenance issues which they are handling. It would be good if I was kept updated on who my personal contact was at any point in time.

R · 6 February 2024

★★★★★ 5/5

Trustpilot

Lily was my contact from Dexters while…

Lily was my contact from Dexters while I was a tenant in one of their flats - she was always available to answer my calls - and very easy to get on with. Thank you.

Dan · 30 November 2023

★★★★★ 5/5

Trustpilot

Connor Rowan at Dexters Property…

Connor Rowan at Dexters Property Management is a reliable and professional property manager who is always responsive to our needs and goes above and beyond to ensure that we are happy and comfortable in our rental property.

Kalman · 12 October 2023

★★★★★ 5/5

Trustpilot

Dexters, do not lose this gem

Rented for almost 1.5 years, had to move due to change in jobs: we have had an excellent experience from start to finish with Dexters.

Gokay · 16 September 2026

★★★★★ 5/5

Trustpilot

Myra Mettam is and was my first contact…

Myra Mettam is and was my first contact with Dexters her professional approach and her problem solving is second to none. I can highly recommend this person to manage your properties they are in safe hands

Jane · 1 November 2023

★★★★★ 5/5

Trustpilot

Joseph was an absolute pleasure to work…

Joseph was an absolute pleasure to work with very knowledgeable and professional. He understood what I was looking for and got it done. Great Job!!!

Savvas · 16 June 2024

★★★★★ 5/5

Trustpilot

I’ve had a fantastic experience with…

I’ve had a fantastic experience with Dexters due to Jada Palmer, my agent. She’s gone above and beyond to be both responsive and to fix any issues I’ve faced in my new flat since I’ve recently moved in January. I’m so, so grateful to have such a good agent, especially since I’ve had a terrible experience in the past with my previous letting agency. I would definitely recommend Dexters and especially ask for Jada!

Asma · 28 May 2024

★★★★★ 5/5

Trustpilot

Really professional and timely…

Really professional and timely responses from them especially Danilo Shabudin. I have had a few requests over past few days that Dan professionally handled. Highly recommend

Shehroz · 27 May 2024

★★★★★ 5/5

Trustpilot

Great to work with you guys.Remi…

Great to work with you guys.Remi daniels helped me alot…

Imran · 19 May 2026

★★★★★ 5/5

Trustpilot

Dexters - St. John’s Wood - Patrick Downham

Had a very positive experience working with Patrick at the St. John’s Wood Dexters office. I had very limited time to find a flat before starting my grad school program and Patrick went above and beyond to ensure that it happened. I love my current flat and most definitely will return to Dexters in the future.

Anne · 28 September 2021

★★★★★ 4/5

Trustpilot

Nasra Said leaving her post as my property manager

I was very sorry to hear that my property manager with Dexters, Nasra Said, will be moving to another department. She has spoiled me with her efficiency and her dedication to her job and she will be difficult to replace. Always caring, always listening, doing her best to keep her clients happy.I wish her the best of luck in her future post and I will miss her.

Frosso · 18 September 2024

★★★★★ 5/5

Trustpilot

Excellent service

Excellent service, made the process easy and straightforward.The team are very knowledgeable and helpful. Really friendly and reliable. When picking up keys they even called and booked up a cab for me, Nina was extremely helpful. 100% recommend!Thank you.

Consumer · 4 August 2023

★★★★★ 4/5

Trustpilot

Archive and Ryan were very professional…

Archive and Ryan were very professional in keeping us informed of properties appropriate for us.

Sasha · 18 November 2024

★★★★★ 5/5

Google

Craig Coles is one of the best agents I've come across in decades. He actually listens, thinks, and then goes about finding solutions. In doing so, he serves the interests of the landlord and the tenant, to their mutual benefit. He's a professional, and a gentleman to boot.

George · 10 October 2022

★★★★★ 5/5

Trustpilot

Alistair Maclean was excellent in…

Alistair Maclean was excellent in progressing from his end of the sale chain and was a pleasure to work with. He has a great manner and is a highly effective sales progressor keeping me updated all along the way until completion. Thanks for all your help.

Stuart · 21 December 2022

★★★★★ 5/5

Trustpilot

Mission achieved

Rafi and George were a good team and all were positive and helpful. It was a rollercoaster ride but all was achieved within a decent period of time.

Mh · 4 April 2024

★★★★★ 2/5

Trustpilot

Disappointing

We approached Dexters to rent out our property. Initially they were very helpful. When we were ready to move ahead I asked for a copy of the agreement we would have to sign with them. Despite chasing them up, we have had no communication from them since then. I don't know if they just couldn't be bothered with the admin but we have now taken our business elsewhere. Very disappointing.

Rob · 22 July 2024

★★★★★ 5/5

Trustpilot

Eunice Sona has been very helpful...

Eunice Sona has been very helpful, professional and supportive throughout our renting process! A very kind and trustworthy agent who I strongly recommend for a great and efficient experience.

Carolin · 13 March 2024