Every review we hold for the Westminster office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotIncompetence writ large
We were recommended to use an agent that had been taken over by Dexter's. Since engaging Dexter's Finchely to let our property we have had numerous issues namely; 35% of monthly payments have been incorrect, over charges on agreed management fees and unauthorized letting board.On every occasion it has taken us to highlight the errors before they were rectified despite repeated (hollow) assurances that the Company highly values it's relationships. Avoid these cowboys at all costs.
Tony · 25 October 2024
Agent replied · 22 December 2024
Dear Tony, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma, Customer Relations.
★★★★★ 5/5
Trustpilot5/5 Service
In my opinion, i am surprised on how amazing coming to dexters truly was. The staff are top notch. Khadija and her team, city and east team 3 are recommended by me massively. The work they put in to solve my problems are of high status.
Musa · 15 November 2023
Agent replied · 26 October 2024
Dear Musa, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleLydia was very helpful in our property search, she found the perfect place and was able to put our offer through very quickly and easily.
Izzy · 9 December 2025
★★★★★ 5/5
TrustpilotDexter's the best agents for property
Ever since my mother and I started using Dexter's to manage and let our property which we had been doing ourselves for at least 20 years it's the best move we've ever made.They are so professional, they found good quality tenants, they helped refurbish the house and with maintaining it.
Kanak · 14 June 2026
★★★★★ 5/5
TrustpilotFull manged letting service
We have used Dexters for many years for a fully managed letting service and have never had any problems with there service
Mr · 15 May 2026
Agent replied · 28 May 2026
Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
TrustpilotResponsive experience for renters
Dominic has been very responsive in managing my experience in a new flat. Very proactive in communicating with the landlord and getting issues resolved as quickly as possible. Thanks very much!
JF · 2 September 2024
Agent replied · 26 October 2024
Dear JF, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotThe whole team in Dexter is super…
The whole team in Dexter is super helpful and always very attentive to our needs. Daragh, in a particular moment of challenge, was very thoughtful and thorough. Thank you so much for taking care of us!
Carlotta · 5 June 2024
Agent replied · 26 October 2024
Dear Carlotta, Thank you for taking the time to leave a wonderful 5* review. Daragh will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleMy experience with Dexters Hyde Park has been really good, thanks to Loujain Ramzi. She was extremely helpful, kind and hard working and was always checking how I was going with my research.
I ended up finding a property in another area, but I would really like to recommend her for her professionalism and great attitude. Thanks a lot for all your help!PositiveResponsiveness, Quality, Professionalism, Value
Zoi · 25 October 2021
Agent replied · 24 October 2024
Dear Zoi, Thank you for your kind words regarding Loujain and our Hyde Park office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleBella was truly exceptional! She helped me so much and guide me through the UK rental system. As a French expat, it was so appreciated! She was always available and super responsive! Thank you so much Bella for your amazing work!
Charlotte · 27 February 2024
Agent replied · 24 October 2024
Dear Charlotte, We really appreciate you taking the time to leave such lovely comments about Bella. She will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
GoogleWe secured out new flat through Dexters earlier this month. Chloe was a fantastic agent. She is lovely but also super repsonsive, efficient and ensured we were well informed and comfortable throughout the whole process. Would highly recommend.
Georgia · 27 April 2024
Agent replied · 24 October 2024
Dear Georgia, Thank you for your kind comments regarding Chloe and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters North Property Management Team…
Dexters North Property Management Team are great and have sorted out any issues for me within a reasonable amount of time of me moving in.Petros Giorganios has been extremely helpful and polite and I would definitely recommend him to anyone that wish to uses Dexters Property Management.
Rekha · 11 October 2023
Agent replied · 26 October 2024
Dear Rekha, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotZen in Battersea
I would like to commend Zen Sinclair at the Battersea office for the excellent service she provided to us in securing an apartment in Theatre street. She was efficient, quick to respond and very attentive and her assistance since we moved in has been huge. Thanks Zen!
Rosie2009 · 11 October 2023
Agent replied · 26 October 2024
Dear Rosie, It’s great to hear that you have had a brilliant experience with our Battersea office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGeorge Calderara manager of the Hendon…
George Calderara manager of the Hendon agency and Daniel Grossman were supper efficient in makin the sale process progress so quickly. Our offer was made on the 6th November and we exchanged on the 19th December. Thank you to the team. We are delighted
Joe · 21 December 2023
Agent replied · 26 October 2024
Dear Joe, Thank you for taking the time to leave a wonderful 5* review. George and Daniel will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJoe has been very friendly and has…
Joe has been very friendly and has great knowledge of the rental sector in our area. He is approachable and very positive, efficient and effective. He communicates well and keeps us informed at all stages . We could thoroughly recommend Joe for all rental needs.
Laura · 28 November 2023
Agent replied · 26 October 2024
Dear Laura, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAlistair Maclean was superb
Alistair Maclean was superb - he ensured we were fully informed throughout the house purchase process and kept us up to date with every piece of information during a complex scenario and answered all queries promptly - Kudos to him and our thanks ! Simon
Simon · 27 November 2023
Agent replied · 26 October 2024
Dear Simon, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI worked with Chloe to find a rental property. Chloe was really helpful in the search process, took me to view a few off-market properties that fit my criteria well. It has been a great experience!
Peggy · 27 May 2024
Agent replied · 24 October 2024
Dear Peggy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotJessica is simply the best
I recently had the renewal of contract with the help of Jessica Carson at Dexters.Jessica was very efficient and professional in negotiating with the landlord. The deal was closed in one day with a satisfactory outcome. I am very happy with Dexters and Jessica is just brilliant. Thank you for all.
A · 16 June 2023
Agent replied · 22 December 2024
Thank you for taking the time to leave a wonderful 5 star review. Jessica will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleRosa was always super helpful, honest and friendly. She was also very proactive and came up with good options during the search that havent been online before and organised all viewings. We happily have secured a flat now but if we will go back to searching in the future, we'll definitely call Rosa and Dexters. Thanks a lot
Sandro · 25 October 2022
Agent replied · 24 October 2024
Dear Sandro, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWorking with Dexters and especially with Chloe was an exceptional experience. Her professionalism, expertise, and dedication made the entire process smooth and stress-free. Although I still haven’t found a property yet, the whole team was very helpful and I hope a property will soon be found.
Petros · 25 October 2023
Agent replied · 24 October 2024
Dear Petros, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Dexters and Chloe in particular, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotOverall we have had a good experience…
Overall we have had a good experience selling our house with Dexters. I can recommend Peter Gobey whose straightforward and positive approach got us there in the end. He was not over bearing, but courteous and helpful. We were reassured by his professional experience and attention to detail. As well as Peter, we would like thank Paul Samuels, both for their dedication and professional practice.
Lucy · 15 November 2021
Agent replied · 26 October 2024
Dear Lucy, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleDexters Hyde Park and Bayswater have been letting my apartment for some years and have done so with great efficiency, excellent communication and genuine interest in the tenant and landlord. I greatly appreciate that the tenant has stayed so long in much part thanks to the consistency and support provided by the team at Dexters. Judith Reid is my main contact on the property lettings team and the service is brilliant. Thoroughly recommended.
Campbell · 26 October 2019
Agent replied · 24 October 2024
Dear Campbell, Having read your review, we would like thank you for your feedback about our Hyde Park & Bayswater Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotGreat communication
Great communication. The communication with Nabeel has been excellent. He is really helpful, and always came back to us so quickly. We are happy that we can reach him for any problem or question that we have.
Manuela · 3 May 2024
Agent replied · 26 October 2024
Dear Manuela, Thank you for taking the time to leave a wonderful 5* review. Nabeel will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotI have had a really great experience…
I have had a really great experience with Dexters. I would particularly like to mention Ana Ferreira as she has been so helpful and lovely working through any issues we have had and I am honestly so grateful she is our property manager. Thank you Ana!
Molly · 18 October 2023
Agent replied · 26 October 2024
Dear Molly, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJoe Read at Dexters really does go…
Joe Read at Dexters really does go above and beyond for his clients and tenants. Joe is incredibly responsive, even on a Sunday when there was an issue. He does what he says he's going to do and more. I recommend him and Dexters.
Nicole · 28 November 2023
Agent replied · 26 October 2024
Dear Nicole, Thank you for taking the time to leave a lovely review regarding Joe. Kind regards, Asma Chughtai, Customer Relations Team
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