Every review we hold for the Westminster office, from every platform, shown as written. First names only.
★★★★★ 5/5
Trustpilotsafety compliance team
Ellie Z, Hanna, Faith, Colette , Natasha E and Samira are all a great safety compliance team at Chesterton's. they are all super efficient and thorough when instructing and checking various electrical tests/jobs. Love working with them all!
Lily · 27 October 2023
Agent replied · 25 October 2024
Thank you for your kind words Lily, we really appreciate the feedback for the team. If you need anything else, we're only a phone call or email away!
★★★★★ 5/5
GoogleJonathan handled our purchase very professionally, always prompt and responsive with queries, a pleasure to deal with; he made the process really smooth.
David · 23 August 2024
Agent replied · 22 October 2024
Hi David, thank you for the great review. We are thrilled to read that Jonathan was always responsive and a pleasure to deal with. Should you require any further assistance, we will be happy to help.
★★★★★ 5/5
TrustpilotStav and the team were very helpful and…
Stav and the team were very helpful and professional.
Jack · 10 November 2021
Agent replied · 25 October 2024
Thank you for taking the time to leave a review!
★★★★★ 5/5
TrustpilotBobby went above and beyond for us
Bobby went above and beyond for us. Highly recommend
Mr · 9 November 2021
Agent replied · 25 October 2024
Thank you for the 5 star review!
★★★★★ 5/5
TrustpilotMuch more confident.
After having received pretty poor management in the past, I feel much more confident with Preya looking after my property. She deals with issues swiftly and competently and aims to make the experience as stress free as possible.
Vanessa · 21 October 2023
Agent replied · 25 October 2024
This is amazing to hear Vanessa, thank you for your feedback. If you need any further help, we're only a phone call or email away.
★★★★★ 5/5
TrustpilotDavide Frongia and Tsion Tesefay…
Davide Frongia and Tsion Tesefay handled the contract renewal and rent increase for my flat in a prompt and efficient manner. I am pleased with the outcome.
Mark · 24 August 2025
★★★★★ 5/5
TrustpilotReally helpful and smooth process
Chestertons were great! Bradley fitted a viewing for us unbelievably quickly and we had the house signed by that afternoon. Referencing & payment process has been equally very smooth.
Jack · 2 May 2024
Agent replied · 25 October 2024
Hi Jack, thanks for sharing your experience with Bradley and congratulations on finding a new home so quickly! If you need anything else, please do reach out to us. Wishing you all the best!
★★★★★ 5/5
TrustpilotThanks a lot for amazing guidances…
Thanks a lot for amazing guidances provided by Katherine Ma. I rented a good apartment through Chestertons and I’m really satisfied with services here.
Fred · 1 August 2024
Agent replied · 25 October 2024
Hi Fred, thank you for taking the time to write a great review. We are so glad you was satisfied with Katherines services and should you require any further assistance, we will be happy to help.
★★★★★ 5/5
TrustpilotElizabeth Joyce, Property Manager: 5*
Elizabeth Joyce in Chestertons property management department is exceptional. I have nothing but praise for her reliability, responsiveness, courtesy and professionalism. She looked after my Portfolio for years and it has been a pleasure dealing with her.
Lizzie · 10 November 2023
Agent replied · 25 October 2024
Thank you for your feedback Lizzie, it's amazing to hear that Elizabeth has been managing your property portfolio for a number of years! Feel free to get in touch if you need anything else.
★★★★★ 5/5
TrustpilotNo other Realtor like Chesterton
Madi and Jonathan at Chestertons have been amazing to work with! They let my flat instantly (within an hour), secured me a great tenant with a long tenancy and have made the letting process a walk in the park. I highly recommend Chestertons and their lovely, professional team! No other realtor shall I use now
Kamila · 18 February 2022
Agent replied · 25 October 2024
Thank you for sharing your experience with Chestertons!
★★★★★ 5/5
TrustpilotSean Fitzpatrick was most helpful
Sean Fitzpatrick was most helpful. He cannot be faulted. Chestertons' verification processes were less than straightforward, to the point of being arcane and irritating. The accounts department had to be chased to refund my holding deposit, a process which took several weeks.
Barry · 19 August 2021
★★★★★ 5/5
TrustpilotMoving to london can be stressful …
I moved to london and i was very stressed out and had a very short time to find a studio with my budget and Nishad found a dream place in no time almost 3 days within my budget and helped me through out the process step by step cannot thank him enough Thank u Nishad
Hasti · 14 February 2022
Agent replied · 25 October 2024
We are so pleased to hear this! Thank you Hasti.
★★★★★ 5/5
TrustpilotMarla
I had the chance to be in touch with Marla and she has been very helpful and proactive with our deal and reneview of the contract. Once again thanks for this!
Customer · 19 March 2024
Agent replied · 25 October 2024
Thank you for taking the time to write a great review and sharing your experience with Marla. Its great to hear how helpful and proactive she was throughout the process.We appreciate your support.Best wishes - Chestertons
★★★★★ 5/5
TrustpilotGreat services & very helpful staff
Great experience! Bradley Jenkins helped me find my new flat and took care of everything from viewings, through referencing, all the way to signing the contract. He’s been very helpful, patient and flexible throughout the whole process and went out of his way to promptly respond to my queries.
Zuzana · 8 November 2022
Agent replied · 25 October 2024
Hi Zuzana, thank you for your kind words and feedback, Bradley will be thrilled to hear this. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleI have had a pretty wide experience of working with estate agents in the past so I can say that Stephanie went way above the normal call of duty and without her energetic and effective help I know my latest sale would never have gone through so smoothly.
Alicia · 12 January 2020
★★★★★ 5/5
TrustpilotHighly recommend professional services
Fiona recently assisted me with a change of sharers . Her service was extremely professional with the complete transaction and would highly recommend. We really appreciated your time and efforts.
Rodney · 2 April 2024
Agent replied · 25 October 2024
Hi Rodney, thank you for taking the time to leave a review. We're happy to hear that Fiona provided a professional service and that everything went smoothly. Should you need anything further, please do get in touch.
★★★★★ 5/5
TrustpilotChestertons UK
Super easy to deal with and always quick to respond. Michell Vasquez, my property manager, is especially great, she really makes sure I’m taken care of. Couldn’t be happier!
Jamal · 26 July 2025
★★★★★ 5/5
GoogleWe were looking to rent last month. Mariel and her team understood our needs and proposed interesting properties in the area that we wanted, meeting our key requirements. They were very helpful throughout the process from arranging viewings to forwarding our questions to the landlord. We would definitely recommend Chestertons.
Elina · 24 October 2018
★★★★★ 5/5
TrustpilotStephanie Langton
Stephanie Langton, our property manager at Chestertons, has been consistently professional, knowledgeable, responsive, and helpful. We appreciate how she communicates any problems in the property and coordinates the solutions. We look forward to continuing to work with her in the future.
Adriana · 28 February 2025
★★★★★ 5/5
Trustpilotgood!
Had a great experience with Preya in property management - sad to see her move onto another area of the business, as she was always so helpful and friendly.
Caroline · 13 April 2024
Agent replied · 25 October 2024
Hi Caroline, thank you for your kinds words about Preya. We'll make sure to pass your feedback on to her and should you need anything else, please do not hesitate to get in touch.
★★★★★ 5/5
TrustpilotI have had a very positive experience…
I have had a very positive experience with Suzan & Matthew for facilitating the tenants move in co-ordination and the service they have provided, would certainly recommend. Many thanks!
Cyrus · 13 April 2024
Agent replied · 10 February 2025
Dear Cyrus,Thank you for taking the time to inform us of the positive experience you have recently had with our team at James Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review.
★★★★★ 5/5
TrustpilotVery good experience with Chestertons
Very good experience with Chestertons, especially with Mr Ravi Vasantha-Raja. He’s very helpful and considerate when it comes to finding a property both within my budget and of good quality. I really appreciated the fact that he always responded quickly and never felt bothered explaining things to me.
Linda · 17 November 2022
Agent replied · 25 October 2024
Thank you so much for your feedback Linda, Ravi will be delighted to hear this! Should you need any further assistance, please do not hesitate to get in touch. Have a great weekend!
★★★★★ 5/5
TrustpilotSpecial thank you to Ed Rice at Chestertons, Barnes…
Special thank you to Ed Rice at Barnes branch. He found us a gem in Barnes and negotiated great price. Throughout the process he was very helpful and went extra mile to secure the deal. True professional. As a real estate professional with over 16 years of experience in the field I can highly recommend Ed. Well done!
Pawel · 14 June 2021
Agent replied · 25 October 2024
Thank you for the five star review! Your kind words have been shared with Ed!
★★★★★ 5/5
TrustpilotSelling our flat
It was a pleasure to work with the team at Chestertons Kew while selling our flat. Lizzy, Natasha, Daniel and Chloe are friendly and professional and were responsive to our needs throughout the process. They found us a great buyer and helped to steer us through the ups and downs of moving home. Thank you very much!
Richard · 18 August 2021
Agent replied · 25 October 2024
Thank you for sharing!
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