Every review we hold for the Westminster office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHi All
Hi All Just wanted to say I’ve worked with Chestertons for the passed 5 years as a landlord. Amy Voong provides an excellent service very helpful and always returns her calls. Tom as well as Billy also provide the same service…. They care and support the landlord as well as the tenant in a very professional way Thank you all Emmanuel Colourtex Investment Ltd
Emmanuel · 10 November 2021
Agent replied · 25 October 2024
Thank you for sharing!
★★★★★ 5/5
GoogleThe year and a half of our relationship with Chestertons, especially with Martins Purlicis and his team, was fantastic. We appreciate his hard work and help in the process.
Demetrio · 23 October 2023
★★★★★ 5/5
TrustpilotThank you Bobby and the team at…
Thank you Bobby and the team at Chestertons, great friendly service and rented my property quickly.
Alice · 9 November 2021
Agent replied · 25 October 2024
Thanks for sharing your 5 star service from Bobby!
★★★★★ 5/5
TrustpilotGood experience
Bobby was very attentive to us, always reply quickly. In general very happy with the treatment.
Álvaro · 9 November 2021
Agent replied · 25 October 2024
Thank you for the review!
★★★★★ 5/5
TrustpilotSum yee was fantastic!
I would like to highly recommend the services of Chestertons, especially agent Sum yee! In fact, she was sensational: kind, proactive, transparent, with great knowledge about the property and the real estate market, in addition to having worked hard to make the business work. Definitely, if you need to rent a property, you can trust Sum yee.
Gustavo · 15 October 2022
Agent replied · 25 October 2024
Thanks so much for this wonderful review, Gustavo. We are delighted to hear that Sum Yee was able to help you, and leave such an impression!
★★★★★ 5/5
TrustpilotChestertons Rentals
Have been using Chestertons for years for the rental of my property and found their service excellent. Finding the tenant is easy, dealing with all the problems afterwards is what differentiate Chestertons...
Francois · 17 July 2024
Agent replied · 25 October 2024
Hi Francois, thank you for taking the time to write a review. Its great to hear how you found Chestertons service excellent. We appreciate the support and should require anything else, we will be happy to help.
★★★★★ 5/5
TrustpilotVery well organised effort to help us…
Very well organised effort to help us move into our new homeSuzan Salih has provided a great service as move in coordinator and has chased results and been available when in need of urgent assistance
Roua · 21 May 2024
Agent replied · 6 February 2025
Dear Roua,Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
★★★★★ 5/5
TrustpilotGary has been exceptional
Gary has been exceptional, no other words to describe him.
Angela · 24 August 2022
Agent replied · 25 October 2024
What a wonderful review, thank you - we've shared this with Gary!
★★★★★ 5/5
TrustpilotA great renting experience
A really good experience. Heather has been very professional, and helpful to depths. I would recommend her.
Annie · 17 August 2021
Agent replied · 25 October 2024
Thank you for the five start review! We have shared your comments with Heather who is very pleased to know you were so satisfied with the service she provided.
★★★★★ 5/5
TrustpilotRowland Blackmore was our Chesterton's…
Rowland Blackmore was our Chesterton's contact during the viewing and moving in process. He was very helpful, sensing all necessary information our way promptly and correctly. He readily followed up the whereabouts of our deposit with accounts, and ensured communication between ourselves and the landlord was smooth and efficient.
Mark · 13 August 2021
★★★★★ 5/5
TrustpilotTamara Price at Chestertons South West…
Tamara Price at Chestertons South West Lettings was really helpful and really lovely! Would happily use again!
Ellie · 11 August 2021
Agent replied · 25 October 2024
Thank you for the five star review - your wonderful review has been shared with Tamara
★★★★★ 5/5
TrustpilotMadi was brilliant
Madi was brilliant. Transparent, proactive and always keen to help. Would recommend!
CP · 5 May 2022
Agent replied · 25 October 2024
Thank you for sharing!
★★★★★ 5/5
GoogleMuriel was super in helping us secure a great apartment in our desired location, and helped us negotiate a counteroffer with the management company that allowed us to get the apartment. She was super responsive, flexible and fast, all the way throughout the process, and after, to make sure we're all sorted and settled. Thanks so much!
Andrea · 24 October 2018
★★★★★ 5/5
GoogleThank you again to Nishaad and team to help us secure the tenancy we wanted. You always communicated transparently and truly went above & beyond to assure it is the right place for us to stay in.
Lars · 8 February 2023
★★★★★ 4/5
TrustpilotSwift response from Carl James (CJ)…
Swift response from Carl James (CJ) ensured that i had the assistance that I needed quickly to solve the problem at hand
AV · 10 December 2024
Agent replied · 23 December 2024
Hi AV, thank you for the great review. We appreciate the positive feedback and wish you all the best.
★★★★★ 5/5
TrustpilotI was helped by Stav Nicola
I was helped by Stav Nicola, a very professional and patient agent. Highly recommend him.
Emmy · 10 November 2021
Agent replied · 25 October 2024
Thank you for the five-star review, wonderful to hear you had such a great experience with Stav.
★★★★★ 5/5
TrustpilotPositive Experience
Vanessa Newman-Wright always provides an excellent service, promptly replying to emails and resolving any issues that occur in the property. We are very grateful to have Vanessa as our property manager.
Katie · 17 July 2024
Agent replied · 25 October 2024
Hi Katie, It makes us happy to read that Vanessa provided an excellent service and replied promptly to emails. Should you need anything else, please do not hesitate to reach out to her and the rest of the team. Wishing you all the best
★★★★★ 5/5
TrustpilotBrad was brilliant and helpful and went…
Brad was brilliant and helpful and went out of his way to assist-highly recommend him.
Anthony · 29 October 2021
Agent replied · 25 October 2024
Thank you for the postive feedback Anthony. It is much appreciated.
★★★★★ 5/5
TrustpilotHighly recommend
Subject: Re: Chestertons - Trust Pilot I would like to recommend K.B. who was exceptionally efficient and a delightful personality. She found what we needed in 24 hours, a property that you’d just received instructions for. She has the knack of giving helpful observations without doing the hard sell which can overwhelm the would be client! She is an enormous asset to Chestertons. Many thanks.
Amanda · 17 June 2021
Agent replied · 25 October 2024
Thank you for taking the time to leave a review Amanda! So glad to hear your experience was five star!
★★★★★ 5/5
TrustpilotKacey Naish - Chesterons
We had a great experience with Kacey, who was always available to help with our issues. She is friendly, helpful, and a valuable asset to the Chestertons real estate team.
Ross · 1 August 2024
Agent replied · 25 October 2024
Thank you for taking the time to leave a review, we've passed on your lovely words to Kacey and the team
★★★★★ 5/5
TrustpilotTamara Price at South West lettings was…
Tamara Price at South West lettings was great for us - we were unsure on the flat due to thinking it was on a busy road but she convinced us to see it. We are now here and love it! We were also first time renters and she was very helpful in explaining everything we needed to know and so which was super helpful.
Jordie · 19 August 2021
Agent replied · 25 October 2024
Thank you for sharing!
★★★★★ 5/5
GoogleI MUNCHED THE BEST FOOD EVER !!
Tsega · 18 June 2025
Agent replied · 27 July 2025
Hey Tsega! we are glad you enjoyed although not sure this review was meant for us! Amber
★★★★★ 5/5
TrustpilotGood stuff
Good stuffI have recently added a second property for JP to manage. As usual Sam ,Suzan, Zosia and Matt have all made the onboarding of the property and new tenant very easy. Long may it continue. Thanks all.
Hugh · 28 February 2024
Agent replied · 6 February 2025
Dear Hugh,Thank you for taking the time to inform us of the positive experience you have recently had with the Letting and Property Management team of James Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for providing us the opportunity to look after another property for you. Wishing you all the best.
★★★★★ 5/5
GoogleLeusa and her team did an excellent job in securing an ideal tenant. Thank you Chestertons.
Thomas · 24 June 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.