Trusted Agent profile · Westminster

Chestertons Westminster & Pimlico reviews

4.5

★★★★★ Excellent

2,590 reviews across 2 platforms

105 Wilton Road, Westminster, London, SW1V 1DZ, SW1V 1DZ

Part of Chestertons, see every office.

Chestertons's office in Westminster, at 105 Wilton Road, is rated 4.5 out of 5 across 2,590 reviews on two platforms, including 323 Google reviews rated 4.9.

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4.9 / 5

323

Reviews on Google

This office

Trustpilot logo

2,267

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great Experience! Stav was so helpful!

We had a really good experience with Chestertons. Stav in particular was so helpful, calling regularly to check on our search for a rental place and read our minds as he knew our requirements had changed before we even had chance to tell him! Stav was very responsive when we were sorting our contract and answered any questions we had. We would definitely recommend him, and Chestertons, to anyone looking to rent in the area. Thanks Stav!

Becca · 10 November 2021

Agent replied · 25 October 2024

Thank you for sharing!

5/5

Trustpilot

I can highly recommend Chestertons

I can highly recommend Chestertons! I have worked with a few letting agencies but this experience really stood out. My agent, Jasmine Birungi went out of her way to answer all of my questions promptly, and supported me throughout the process with a smile. Chestertons operates a portal to upload and store documents, see where you are & what tasks you have, which makes it seamless. The move-in went similarly well, with ample communication on availabilities and all.

Adam · 9 September 2021

Agent replied · 25 October 2024

We thank you for taking the time to post a review. We have shared your feedback with Jasmine, who is so happy to have been able to help you - and sends her best wishes.

5/5

Trustpilot

As a landlord

As a landlord, Chestertons was very efficient on both the tenant front as well as the paperwork needed for the tax side. Zosia Gray was my point of contact in Battersea/Clapham and she always responded expeditiously.

John · 2 December 2024

Agent replied · 23 December 2024

Hi John, thank you for the great review. Its great to read how efficient Zosia has been, she will be thrilled by the positive feedback. Best wishes.

5/5

Trustpilot

Chestertons Global Approved Contractors

Working alongside Chestertons as one of their Approved Contractors is an absolute pleasure. We work with many Property Managers and Chestertons set the bar really high, their PM's are some of the most organised, fast acting, organised and professional in property management. If only all our business to business working relationships could be as good as this!

HomeCert · 30 October 2023

Agent replied · 25 October 2024

thank you very much it's a pleasure working with you

5/5

Trustpilot

Amanda Goodman

Amanda has been property manager for our flat for some 10 years and has always given us excellent service and been available. She is excellent at developing good relationships with tenants which facilitates dealing with difficult situations that might arise. Amanda is also good at managing contractors, ensuring that things are dealt with quickly and at a sensible price. All in all Amanda provides an excellent all round service and is also a nice person to deal with! Now that we have sold the flat we will miss our contact with Amanda. Best of luck Bob and Chrissie Gayford

Christine · 6 March 2021

Agent replied · 25 October 2024

Thank you so much for taking the time to review your experience with Chestertons, we're so please to see it is five stars! Your kind words have been shared with Amanda and the team.

5/5

Trustpilot

Great Experience

I had really pleasant experience working with chestertons to look for a flat for my family. A special thanks to Emily moffatt. She was very professional in managing the search, accommodating to our requests and search needs, which ended in finding our dream house during difficult period of the year. In less than a month, we moved in to our new flat.

Ahmed · 12 June 2023

Agent replied · 25 October 2024

Hi Ahmed,Thank you for taking the time to leave this lovely review. We're so pleased to hear how Emily was able to find the perfect flat for you and your family! We wish you all the best in your new home, and please don't hesitate to get in touch if you need any further support.

5/5

Google

I’ve personally had an extremely pleasant and a positive experience in this agency.I was lucky to work with Chloe and she provided full support, information and guidance regarding the letting process of finding an apartment that was the perfect option for me

Taisia · 10 October 2026

5/5

Trustpilot

Stav in the Shad Thames branch is just…

Stav in the Shad Thames branch is just amazing.Each time when I have a corporate client searching for properties in his area, he is doing his best job even when I give him only a few minutes to arrange viewings. Doing deal with Stav is very easy and knowledge of the market is top. His professionalism makes me always call Stav first for property options, when I am planning a tour for a client.Katja Relocation Consultant

Katja · 11 November 2021

Agent replied · 25 October 2024

Thank you for your review Katja!

5/5

Trustpilot

Changing Letting Agencies to Chestertons was the Best Decision

I am a Sydney-based landlord who had used another local lettings agency for 16 years for ease but of late had felt underwhelmed by their recent efforts. A recommendation to speak to Simon Hastings-Jones at Chestertons led me to engage Chestertons Battersea & Clapham and I was beyond impressed with Gary Noone and the speed at which he and his team managed to find & secure tenants who were in my property within a week (no mean feat with a 2nd lockdown approaching). The professionalism and adherence to standards ensuring that I met all my obligations as a landlord and access to the Chestertons Portal storing all my documents & communications centrally made the process ridiculously easy from the other side of the world. THANK YOU Simon, Gary & the Chestertons Battersea & Clapham team.

Kay · 29 January 2021

Agent replied · 25 October 2024

Thank you so much for leaving us a 5 star review, Simon, Garry and the whole team in Battersea are very thankful and hope you are well!

4/5

Trustpilot

Good advice is golden !

Mart has been present since our first search on internet till the day we signed our rental place only 2 weeks apart and thankfully we followed his expert advice throughout the process . We really owe him one for having found the best view in town!

Helena · 6 June 2024

Agent replied · 25 October 2024

Hi Helena, congratulations on your new home! We're so happy to hear that Mart was on hand throughout the process and found you the perfect place with the best view. Wishing you all the best!

5/5

Trustpilot

Great letting experience thanks to Juliette

Juliette was great in helping me find a property. She was very helpful and professional, she knew the market very well and was a huge benefit in this competitive market. Thank you once again, will definitely recommend you to my friends.

Ines · 29 August 2024

Agent replied · 25 October 2024

Hi Ines, thank you for taking the time to write a great review. We are so glad Juliette was helpful and professional. We appreciate the support and wish you all the best.

5/5

Trustpilot

Thank you Stav!

Stav is the most responsive and helpful agent we have ever had the chance to engage with. He saw us through all the ups, downs and doubts that are tied to finding and landing a flat in today’s ruthless, merciless and competitive market. From having lost to having won the same flat, we have come a long way and we are so grateful for having had Stav’s guidance every step of the way.

Nolwenn · 9 April 2022

Agent replied · 25 October 2024

Thanks for your review! We are pleased to hear of your experience with Chestertons.

5/5

Trustpilot

Great experience

Great experience! Lorna and Suzan were very helpful and efficient, made the move so much easier. Suzan was great at coordinating the new tenancy agreement and was very helpful with all the questions i had.Thank you both for making what is usual a painful experience very easy and quick!

Jessy · 4 April 2024

Agent replied · 6 February 2025

Dear Jessy,Thank you for leaving us such a wonderful review. We are thrilled to read that you loved your experience with James Pendleton. Lorna & Suzan will be over the moon with your feedback. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we look forward to working with you again in the future.

5/5

Trustpilot

Quick and hassle-free

Sharon Chattalis has been very attentive with my process of taking over a leaving tenant's contract. She is always quick to reply which is rarely seen with past agents I've dealt with. Sharon's has been super helpful and I'm grateful for how smooth everything went!

Kelly · 18 June 2024

Agent replied · 6 February 2025

Dear Sharon,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team, Sharon will be delighted with your feedback, as are we. Wishing you all the best for the future.

5/5

Trustpilot

Chestertons Pimlico Top Agents

We recently sold our Apartment through Chestertons Pimlico, the Head of Sales Pavol is very professional and pleasant to deal with, my Sales agent was Jonathan Adams he was an absolute delight to deal with, he was extremely professional, informative and fully supportive through the Sales process, and his honesty and kind personality helped during stressful times. I would highly recommend Chestertons.

Kim · 25 May 2023

Agent replied · 25 October 2024

Hi Kim,It's fantastic to hear how our Pimilico team were able to provide such an outstanding service during the sale of your apartment! We wish you all the best, and please don't hesitate to reach out if you need any further assistance.

5/5

Trustpilot

Brilliant experience

We had the most amazing two years at our flat and a large part of that was due to the amazing work of Christie. She was so responsive and kind in her emails and support and we cannot recommend her enough.

Victoria · 13 October 2026

3/5

Trustpilot

Ioana Serban diligently followed up on…

Ioana Serban diligently followed up on an issue, although the reason her input was needed was prior engagement with other staff was mixed, hence 3 stars here.

Richard · 15 June 2026

Agent replied · 24 June 2026

Thank you for your feedback, Richard. We're glad to hear Ioana was diligent in following up. We appreciate your insights about communication and will work to improve our team coordination. Your experience is important to us as we strive for better service.

5/5

Trustpilot

I’ve worked with Conor a number of…

I’ve worked with Conor Bunn a number of times and his professionalism and pro activeness is second to none. His extensive knowledge of the property market has come in very useful at times and I would not hesitate to recommend him.

Oli · 22 August 2024

Agent replied · 25 October 2024

Hi Oli, we're really appreciate you taking the time to leave a review for Conor. It's great to hear that you've worked with him a number of times and found him to be professional and knowledgeable during your searches. Please do reach out again if you need anything.

5/5

Trustpilot

I am letting my property through…

I am letting my property through Chestertons and Daljinder Kaur is the Property Manager.She has been great, extremely efficient and very easy to communicate with, it has been a total pleasure dealing with Daljinder, who will be moving to Knightsbridge. I wish her every success and hope her replacement will be as good as she is.

Farid · 27 October 2023

Agent replied · 25 October 2024

Thank you for your feedback Farid, Daljinder will be delighted to see this and she's loved working alongside you. Please do let your new Property manager know if you need anything in the meantime.

5/5

Trustpilot

I found Juliette extremely helpful…

I found Juliette extremely helpful throughout the referencing her guidance was exceptional. She followed up on everything ensuring all that was submitted was accurate hence avoiding any delays. I would highly recommend Chesterton for lettings in the future due to Juliettes professionalism

Bedou · 5 August 2024

Agent replied · 25 October 2024

Thank you for the glowing review :)

5/5

Trustpilot

Catherine was our property manager for…

Catherine was our property manager for our duration as tenants with Chestertons. Always managed to get back to us and solve the concerns well. Great help in check-out and insuring full deposit was refunded without issues.

Mr · 7 November 2024

Agent replied · 23 December 2024

Hi Mr Hamza Ali, thank you for your review. We're happy to hear that everything went smoothly throughout your tenancy with us. We'll make sure to pass your compliments on to Catherine and the team. Best wishes!

5/5

Trustpilot

The selling team is fab

The selling team is fab. Purchased a house recently and the process was straight forward. Thank you!

Jessica · 19 August 2026

Agent replied · 24 September 2026

We’re thrilled to hear you had a fantastic experience with our selling team, Jessica! Congratulations on your new home, and thank you for sharing your positive feedback. We’re always here to make the process as smooth as possible!

5/5

Trustpilot

Dan Midgley

Dan Midgley has been my contact with Chestertons for some years now. He has always been prompt in answering emails and dealing with issues concerning my flat. He is a pleasure to work with and is an asset to Chestertons.

Colleen · 31 August 2024

Agent replied · 25 October 2024

Hi Colleen, thank you for the feedback and sharing your experience with Dan. We are so glad he was prompt in answering emails and dealing with issues. We appreciate the support and wish you all the best.

5/5

Google

I had such an amazing experience with the Pimlico team, and Rosie in particular. I am ever so grateful to her and to Chestertons for helping me find my perfect home.

Monica · 11 May 2026

Agent replied · 11 October 2026

Thank you, Monica! We're thrilled to hear about your amazing experience with Rosie and the Pimlico team. Helping you find your perfect home is what we strive for. Your kind words mean a lot to us!

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