5/5
TrustpilotTamara was great
Tamara was great - moved really quickly on our behalf in a difficult and brutal market. From offer acceptance was equally as helpful. Always felt totally informed.
Trusted Agent profile · Westminster
Chestertons St John's Wood reviews in Westminster
★★★★★
2,478 reviews across 2 platforms
122 St. John's Wood High Street, St. John's Wood, NW8 7SG, Westminster, NW8 7SG
Part of Chestertons, see every office.
Chestertons's office in Westminster, at 122 St. John's Wood High Street, is rated 4.6 out of 5 across 2,478 reviews on two platforms, including 298 Google reviews rated 4.8.
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Reviews
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
Trustpilot5/5
Trustpilotquick and easy moving process
Jess at the wandsworth branch got me into my new flat in about 4 days flat. ( pun intended ). she was very quick to communicate any updates and the whole process was very smooth and easy
Agent replied · 30 October 2024
Thanks for the wonderful review
5/5
TrustpilotLettings Agents at Chestertons South Ken
Hi:Lettings agents (abbi, Akki, cory) were amazing - very efficient, transparent and hard working. They obtained me a great long term tenant for my flat in quick time.Cheers, Rubin
Agent replied · 30 October 2024
Hi Rubin,It's fantastic to hear how our South Kensington team were able to offer such an efficient service! Thank you for taking the time to leave this review, and please do reach out if you need any further assistance.
5/5
TrustpilotI give a five star rating to Xiaoyi Fan
I give a five star rating to Chestertons for my property manager Xiaoyi Fan. She is always very helpful with flat issues
Agent replied · 30 October 2024
Hi LouLou, thank you for taking the time to provide us with this feedback, Xiaoyi will be happy to hear this. Should you need anything else, please let her know.
5/5
GoogleCharlotte Wilkinson was most helpful and rented my 1 bed flat in Swiss Cottage. I would recommend them
5/5
GoogleA fanstastic experience with Magdalena who helped us find our perfect house. Her friendly relationship with the previous tenants made the viewings particularly enjoyable, and her help to secure us the house was second-to-none. Thank you Magda!
5/5
TrustpilotAiste K was very professional
Aiste K was very professional, thorough, and responsive. The entire process was smooth and the communication was great. Will come back when back in the market!
Agent replied · 30 October 2024
Hi David, thanks for your feedback! Aiste will be delighted to hear this, wishing you all the best for the future!
5/5
TrustpilotThe team at Chesterton’s were really…
The team at Chesterton’s were really responsive and helpful. They were able to find great tenants for us and were really supportive throughout. It was a pleasure working with everyone on the Fulham team.
Agent replied · 30 October 2024
Thanks so much for this feedback Nat - we are delighted to hear that the Fulham team were able to help you find your tenants. Don't hesitate to get in touch if you need any further assistance!
5/5
GoogleEliza Nissim was really very helpful. She knew exactly what I was looking for, and she helped me a lot during all this process. And we are still in touch, she is great! Highly recommended!
1/5
TrustpilotRun!
Letting company is ok. The management service Is terribly slow, unprofessional, their attitude is the rudest I have ever ever experienced. They are entitled.Lot of issues.Run!
Agent replied · 30 October 2024
Hi Claudia, we're sorry to see you have left us this rating. In order for us to investigate this further for you, please do respond to the Trustpilot request we have sent you for further details. This will allow us to follow up with the relevant department. We look forward to hearing from you.
5/5
GoogleKurt Steinmetz was a very professional realtor, he helped us move quickly into our new house as we had very short time constrains. 10/10 would recommend both Kurt and Chestertons.PositiveProfessionalism
5/5
TrustpilotSmooth rental contract renewal…
Smooth rental contract renewal experience
5/5
TrustpilotPrompt and efficient service by Amanda
Prompt and efficient service by Amanda. Am very satisfied
Agent replied · 30 October 2024
Hi Cecilia, thank you for taking the time to leave a review for Amanda, she'll be delighted to see this. Best wishes!
5/5
TrustpilotI had a great experience working with…
I had a great experience working with Synika as our rental agent. She is professional, empathetic, and incredibly patient.
5/5
GoogleI found Charlotte and her team at Chestertons as the most dynamic agents during a very tough market. The admin process was also very smooth.PositiveQuality
5/5
TrustpilotGreat experiencing working with Ronan
Ronan helped us find our new apartment in our dream area. He listened to what we wanted and found us a lovely place so quickly and effectively. He has made our experience so smooth and stress-free!
Agent replied · 30 October 2024
Thank you for sharing!
5/5
TrustpilotBrilliant Chesterons.
I have really enjoyed working with Stav from Chesterston. He is incredibly helpful, accommodating and goes above and beyond the call of duty. I have truly had a wonderful experience and highly recommend Chestertons for all your property needs.
Agent replied · 30 October 2024
We are so pleased to hear this! Thanks for sharing.
5/5
TrustpilotCould not say enough good things about…
Could not say enough good things about this letting agency. They were amazing and so stellar in securing our house for us. Really felt like they cared and had our best interest in mind. Couldn’t recommend enough!
Agent replied · 30 October 2024
Thank you for sharing! We are so pleased to hear this.
3/5
TrustpilotGot a good price for our property and…
Got a good price for our property and sold promptly. Didn’t think we had the transparency through the sale that we would have appreciated and a few things came up that could have been far better communicated and managed.
Agent replied · 30 October 2024
Thank you for sharing your experience with Chestertons!
1/5
TrustpilotDisappointed
Disappointed with Chestertons service and professionalism for maintenance requests
Agent replied · 30 October 2024
Hi Sonal, we're sorry to see you have left this review and apologise for any delays experienced. After speaking with the team, we can see that you now have a dedicated Property Manager and they have been in touch to address your concerns. Should you need anything else, please do let them know.
5/5
TrustpilotSuzan Salih
Suzan Salih - thank you for your quick response, really appreciated.
Agent replied · 15 February 2025
Dear Mrs Lovett,Thank you for your 5* review. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team member. Wishing you all the best for the future.
5/5
TrustpilotIncredible property manager
Incredible property manager. She always goes the extra mile to make sure our house is taken care of! Highly recommended.
Agent replied · 30 October 2024
Thank you Valerie, this is amazing to hear. Should you need anything else, we're only a phone call or email away. Best wishes!
5/5
TrustpilotStrong customer support
Strong customer support and very responsive. Clear instructions on what was needed
Agent replied · 30 October 2024
Hi Patrick, thank you for taking the time to leave a review. We're so glad you received strong customer support and the team were responsive. Best wishes!
5/5
TrustpilotResponsive staff who are proactive to…
Responsive staff who are proactive to get the right outcome for landlord and tenant - thank you
Agent replied · 7 February 2025
Thank you for your 5* review of the recent service you received from our James Pendleton Lettings Department. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Chestertons St John's Wood hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.
