Trusted Agent profile · Westminster

Chestertons St John's Wood reviews in Westminster

4.6

★★★★★ Excellent

2,478 reviews across 2 platforms

122 St. John's Wood High Street, St. John's Wood, NW8 7SG, Westminster, NW8 7SG

Part of Chestertons, see every office.

Chestertons's office in Westminster, at 122 St. John's Wood High Street, is rated 4.6 out of 5 across 2,478 reviews on two platforms, including 298 Google reviews rated 4.8.

Google logo

4.8 / 5

298

Reviews on Google

This office

Trustpilot logo

2,180

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Chestertons St John's Wood hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.

What do you need help with?

Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Trustpilot

Used Chestertons for a number of years…

Used Chestertons for a number of years to rent our Property in E14, responsive and good service - Shakil Khan particularly helpful on the Property Management side.

Dave · 31 October 2023

Agent replied · 30 October 2024

Thanks Dave - we've shared your review with Shakil :)

4/5

Google

Irina Ayala's comprehensive understanding makes her management of our flat reassuringly effective in dealing with maintenance, personalities and the prevention of problems. We are grateful for her wise counsel and responsiveness to our interests and those of our tenants.

Richard · 25 October 2022

Agent replied · 24 October 2024

Hi Richard, Thanks for taking the time to leave this great review about Irina. It's fantastic to hear how she's able to provide such an exceptional service with the management of your flat. We wish you all the best, and please don't hesitate to get in touch if you need anything else.

5/5

Trustpilot

Highly recommend for lettings

Highly recommend for lettings. As a Landlord of a residential flat in Balham, I have used the JP team for many years now to find my tenants and they have always acted professionally and promptly. A pleasure to work with.

Emma · 12 September 2022

Agent replied · 30 October 2024

Dear Emma,Thank you for your 5* review of the service you received from our James Pendleton Lettings team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us and for your continued support.

5/5

Trustpilot

Jessica Wilson facilitated a very…

Jessica Wilson facilitated a very smooth transition to our new home in Barnes with a seamless process from offer agreed to move in. Jessica couldn’t have been more helpful.

Conor · 1 September 2023

Agent replied · 30 October 2024

Hi Conor, thank you for your feedback! We're happy to read that Jessica made the process from offer agreed to move-in an easy one. Enjoy your new home and if you need anything else, please do get in touch.

5/5

Trustpilot

Great experience working with Rosie…

Great experience working with Rosie Mummery! She reached out to me about a flat she thought I'd like... I just moved in this weekend :)

Nicole · 6 December 2023

Agent replied · 30 October 2024

Thank you for your review and congratulations on your new home Nicole. Wishing you all the best!

5/5

Trustpilot

Couldn’t recommend more!

Super professional experience with Conor Bunn - would recommend him to anyone!

Meghan · 16 August 2024

Agent replied · 30 October 2024

Hi Meghan, thank you for taking the time to leave a review for Conor, he'll be delighted to see this. Wishing you all the best!

5/5

Trustpilot

Tamara and the Chestertons team were a…

Tamara and the Chestertons team were a great help during our move! Going above and beyond to get the deal across the line. Extremely happy with the service!

Harry · 22 September 2023

Agent replied · 30 October 2024

Hi Harry, congrats on the move and your new home! Should you need anything further, please do not hesitate to reach out to Tamara and the team. Best wishes!

5/5

Trustpilot

I have been a client at Chestertons…

I have been a client at Chestertons ever since 2007, and they have always maintained a high level of efficiency, excellence, and professionalism. In other words, they get the job done.

Mais · 1 July 2023

Agent replied · 30 October 2024

Long-standing relationships are at the heart of what we do at Chestertons, thank you for trusting us all these years - we hope to continue working with you for many more! Best wishes

5/5

Trustpilot

Mews rental

Chestertons have rented my Mews house out for over five years and I have been very impressed by the quick and efficient management offered by Mark Kardos.

Tom · 11 October 2023

Agent replied · 30 October 2024

Hi Tom, thank you for letting your property through us for the past five years and for your kind words around Mark - it's been a pleasure!

5/5

Trustpilot

It was helpful to have good property…

It was helpful to have good property and housekeeping services during the rental!

Junfeng · 24 July 2024

Agent replied · 30 October 2024

Hi Junfeng, thank you for your feedback, we really appreciate you letting us know. If you need any future assistance, please let us know. Best wishes!

5/5

Trustpilot

Efficient service

Ellie Zambakides recently contacted me about a PAT review at my flat. She organised it promptly and without fuss and I now have the report. Excellent.

Gareth · 31 October 2023

Agent replied · 30 October 2024

Thanks Gareth!

5/5

Trustpilot

good service for apartment 17

Overall good, also thanks for Xiaoyi's support on sorting out the bill issues

Yanghe · 22 July 2024

Agent replied · 30 October 2024

Hi Yanghe, thanks for the great review. Should you need any further assistance, we will be happy to help.

5/5

Trustpilot

Kew branch

Natasha at the Kew branch was incredibly helpful and supportive throughout our entire (lengthy) flat selling process. She went above and beyond to keep us in the loop and was always just a phone call away; nothing was too much trouble. I would highly recommend the team.

Tori · 29 July 2021

Agent replied · 23 November 2024

Thank you for the glowing review. Natasha and the team in Kew have passed on their best wishes.

5/5

Trustpilot

5 Star for Christie who was always very…

5 Star for Christie who was always very responsive, took the necessary actions timely and followed-up on them.

Fanny · 25 July 2025

5/5

Trustpilot

Suzan Salih Feedback

Suzan Salih always super responsive, excellent customer service and friendly! Keep up the great work. Thank you!Will Q

WQ · 20 April 2024

Agent replied · 7 February 2025

Dear Will,Thank you for taking the time to inform us of the positive experience you have recently had with our team. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. Wishing you all the best.

5/5

Trustpilot

⭐️⭐️⭐️⭐️⭐️ 5-Star Review for Phoebe McKay

Kerry · 20 November 2025

5/5

Trustpilot

Tenancy renewal

Pa-Reis McAllister from Chesterton's tenancy renewed our tenancy and liased with the tenant and made the process simple and straightforward 👍

Azhar · 12 February 2024

Agent replied · 30 October 2024

Hi Azhar,Thank you for taking the time to write a review. I'm glad you had a great experience with Chestertons and we hope you have a wonderful 2024!

5/5

Google

Great experience. Shout outs to Lev!

KK · 6 November 2024

Agent replied · 10 November 2024

Good afternoon thank you for the great review. We appreciate the support and wish you all the best.

5/5

Trustpilot

Tamara Price from Chestertons South…

Tamara Price from Chestertons South West lettings has gone above and beyond to help us move into our rented flat. She has been extremely diligent and helpful, and guided us through the whole process, keeping us updated every step of the process. Thank you so much!!

Connor · 3 September 2021

Agent replied · 30 October 2024

Your feedback is highly important to us, and allows potential clients to make a fair judgement when deciding whether to use Chestertons as their agent. Thank you for taking the time to post a review.

5/5

Trustpilot

Very adaptable and professional

Very adaptable and professional service. This could not have happened without Martins. Since day one, he delivered. From waiting for us the first day to deliver the keys late at night, to being always accessible and ready.

Alvaro · 14 November 2022

Agent replied · 30 October 2024

Thank you so much for your feedback Alvaro, we're delighted to hear Martins was on hand from start to finish. Wishing you all the best in your new home!

5/5

Trustpilot

Chestertons South West Lettings, Jasmine

Incredibly positive experience with Chestertons, and specifically Jasmine. Nothing was too much trouble and she was always on hand to help with any issues, no matter what time, even after we had moved in. Prompt replies, excellent communication and very professional and kind.

Victoria · 16 February 2022

Agent replied · 30 October 2024

Thank you for the 5 stars!

5/5

Trustpilot

A Very Happy Landlord

Jasmine was very constructive, friendly and extremely helpful, especially communicating between us-the landlords, and the prospective tenants. All the details were promptly given and any problems encountered were quickly sorted.

John · 18 August 2021

5/5

Trustpilot

I had a great experience with Amanda…

I had a great experience with Amanda Goodman through a tenancy swap. Highly recommend!

Angus · 21 June 2024

Agent replied · 30 October 2024

Hi Angus, thank you for taking the time to leave a review for Amanda and we're happy to see that everything went smoothly during the tenancy swap. Should you need anything else, please do let us know.

5/5

Trustpilot

Sumyee the best negotiator I’ve ever met

Sumyee did an excellent job for our viewing and arranging a contract in this flat. Her full of kindness and considerate attitude made us to relieve and make sure to get this flat as our home.

안세환 · 15 December 2022

Agent replied · 30 October 2024

Hi 안세환, thank you so much for leaving a review, Sumyee will be delighted to hear this! Wishing you all the happiness in your new home and for 2023!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chestertons's Google reviewsLeave Chestertons a review

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent