Chestertons Mayfair reviews in Westminster

★★★★★ 2/5

Trustpilot

No show at scheduled appointment + did not respond to calls

Did not show up or answer calls at the time of scheduled appointment after having confirmed multiple times prior by email and phone.Edit - subsequently called 1 hour after missing the scheduled appointment to apologize and offer an explanation - which is better than no response at all.

Shan · 17 January 2023

★★★★★ 5/5

Trustpilot

safety compliance team

Ellie Z, Hanna, Faith, Colette , Natasha E and Samira are all a great safety compliance team at Chesterton's. they are all super efficient and thorough when instructing and checking various electrical tests/jobs. Love working with them all!

Lily · 27 October 2023

★★★★★ 5/5

Trustpilot

Much more confident.

After having received pretty poor management in the past, I feel much more confident with Preya looking after my property. She deals with issues swiftly and competently and aims to make the experience as stress free as possible.

Vanessa · 21 October 2023

★★★★★ 5/5

Trustpilot

Thanks a lot for amazing guidances…

Thanks a lot for amazing guidances provided by Katherine Ma. I rented a good apartment through Chestertons and I’m really satisfied with services here.

Fred · 1 August 2024

★★★★★ 5/5

Trustpilot

Really helpful and smooth process

Chestertons were great! Bradley fitted a viewing for us unbelievably quickly and we had the house signed by that afternoon. Referencing & payment process has been equally very smooth.

Jack · 2 May 2024

★★★★★ 5/5

Trustpilot

Bobby went above and beyond for us

Bobby went above and beyond for us. Highly recommend

Mr · 9 November 2021

★★★★★ 5/5

Trustpilot

Elizabeth Joyce, Property Manager: 5*

Elizabeth Joyce in Chestertons property management department is exceptional. I have nothing but praise for her reliability, responsiveness, courtesy and professionalism. She looked after my Portfolio for years and it has been a pleasure dealing with her.

Lizzie · 10 November 2023

★★★★★ 5/5

Trustpilot

No other Realtor like Chesterton

Madi and Jonathan at Chestertons have been amazing to work with! They let my flat instantly (within an hour), secured me a great tenant with a long tenancy and have made the letting process a walk in the park. I highly recommend Chestertons and their lovely, professional team! No other realtor shall I use now

Kamila · 18 February 2022

★★★★★ 5/5

Trustpilot

Tenacy Move In Experience

Suzan, who helped us with our move in experience was extremely friendly and very responsive when it came to all the dealings. I couldn't recommend her expertise more highly.

Charlie · 26 April 2024

★★★★★ 5/5

Trustpilot

Sean Fitzpatrick was most helpful

Sean Fitzpatrick was most helpful. He cannot be faulted. Chestertons' verification processes were less than straightforward, to the point of being arcane and irritating. The accounts department had to be chased to refund my holding deposit, a process which took several weeks.

Barry · 19 August 2021

★★★★★ 4/5

Trustpilot

A reliable agency

A reliable agency. In the past 8 years, there have been relatively consistant staff (low turnover) dealing with my property, which is wonderful and shows a loyalty to the office and its brand.

Sarah · 4 February 2024

★★★★★ 5/5

Trustpilot

Moving to london can be stressful …

I moved to london and i was very stressed out and had a very short time to find a studio with my budget and Nishad found a dream place in no time almost 3 days within my budget and helped me through out the process step by step cannot thank him enough Thank u Nishad

Hasti · 14 February 2022

★★★★★ 5/5

Trustpilot

Great services & very helpful staff

Great experience! Bradley Jenkins helped me find my new flat and took care of everything from viewings, through referencing, all the way to signing the contract. He’s been very helpful, patient and flexible throughout the whole process and went out of his way to promptly respond to my queries.

Zuzana · 8 November 2022

★★★★★ 5/5

Trustpilot

Highly recommend professional services

Fiona recently assisted me with a change of sharers . Her service was extremely professional with the complete transaction and would highly recommend. We really appreciated your time and efforts.

Rodney · 2 April 2024

★★★★★ 5/5

Trustpilot

Stephanie Langton

Stephanie Langton, our property manager at Chestertons, has been consistently professional, knowledgeable, responsive, and helpful. We appreciate how she communicates any problems in the property and coordinates the solutions. We look forward to continuing to work with her in the future.

Adriana · 28 February 2025

★★★★★ 5/5

Trustpilot

good!

Had a great experience with Preya in property management - sad to see her move onto another area of the business, as she was always so helpful and friendly.

Caroline · 13 April 2024

★★★★★ 5/5

Trustpilot

I have had a very positive experience…

I have had a very positive experience with Suzan & Matthew for facilitating the tenants move in co-ordination and the service they have provided, would certainly recommend. Many thanks!

Cyrus · 13 April 2024

★★★★★ 5/5

Trustpilot

Very good experience with Chestertons

Very good experience with Chestertons, especially with Mr Ravi Vasantha-Raja. He’s very helpful and considerate when it comes to finding a property both within my budget and of good quality. I really appreciated the fact that he always responded quickly and never felt bothered explaining things to me.

Linda · 17 November 2022

★★★★★ 5/5

Trustpilot

Good experience as tenants

We have a very good experience with our property manager Xiaoyi. No query left unanswered and all are dealt in a timely manner.

B- · 29 July 2024

★★★★★ 5/5

Trustpilot

Selling our flat

It was a pleasure to work with the team at Chestertons Kew while selling our flat. Lizzy, Natasha, Daniel and Chloe are friendly and professional and were responsive to our needs throughout the process. They found us a great buyer and helped to steer us through the ups and downs of moving home. Thank you very much!

Richard · 18 August 2021

★★★★★ 5/5

Trustpilot

Chestertons South West Lettings, Jasmine

Jasmine was really helpful throughout the entire process of getting our property rental in Kew, which was in demand from several other prospective tenants. Communication was clear and friendly the whole time, and the whole process was easy and straight forward.

Alex · 18 August 2021

★★★★★ 5/5

Trustpilot

Excellent customer service

Thanks to agent Nishaad Ali Marla my experience of service from Chesterton agency is the best. I really feel very grateful for his professionalism, kindness, availability and honesty to answer all the doubts and questions that one may have in the process of finding a property. Excellent service. Thank you very much!

Carolina · 23 May 2022

★★★★★ 5/5

Trustpilot

Great experience with Chestertons South West lettings

We recently rented an apartment with Chestertons. Our experience with Heather Phillip-St Louis has been very satisfactory. She answered all our questions, helped us during the process and was always extremely respectful. I highly recommend her, she is a great professional.

Raquel · 15 August 2021

★★★★★ 5/5

Trustpilot

Thank you Stav

Hi Stav,Thank you so much for all of your help! We are so grateful for all of the hard work you've done to find our home & also the smooth process after that. We are grateful to have you as our point of contact and couldn't be happier with the way everything worked out.

Amruta · 9 February 2022