Every review we hold for the Westminster office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotI wanted to submit offer for a…
I wanted to submit offer for a property, however the agent over the phone told me to put offer with other agency! I am not sure why agents need to be so arrogant with buyers this days!!
Ellie · 19 September 2021
Agent replied · 25 October 2024
Unfortunately The Property Ombudsman Code of Practice specifies that agents ask clients to go back to the original estate agent to make their offer through them, providing it is within the first 6 months after the first agent was withdrawn from the property. Had we have taken your offer, the owner could have been liable for paying two fees, which may well have meant he not wish to sell to you. The advice given was provided in the aim of increasing your chances of success with this property. If you are interested in any other properties through us, we will gladly put forward any offers you make.
★★★★★ 5/5
TrustpilotTamara Price at chestertons south west…
Tamara Price at chestertons south west lettings was super helpful in getting our offer accepted on a flat (even working out of ours to communicate with us and give us advice about our offer). Would highly recommend
Will · 2 September 2021
Agent replied · 25 October 2024
Thank you for the five star review!
★★★★★ 5/5
TrustpilotNiema Latif
Good communication flow, good responsiveness, good results
UMG · 17 May 2024
Agent replied · 25 October 2024
Hi there, thank you for taking the time to leave a review for Niema. Should you need anything else, please feel free to get back in touch. Best wishes!
★★★★★ 5/5
TrustpilotJust moved into a great flat in Barnes…
Just moved into a great flat in Barnes - Alex Wasey of Chestertons was super helpful - very efficient and professional.
Peter · 2 July 2023
Agent replied · 25 October 2024
Thank you for taking the time to leave a review, we hope you are very happy in your new home. Best wishes
★★★★★ 5/5
TrustpilotHaven’t had huge amounts of dealings…
Haven’t had huge amounts of dealings lately though everything seems to be going well. Many thanks
Charlotte · 6 November 2023
Agent replied · 25 October 2024
Thank you for the 5 stars Charlotte :)
★★★★★ 5/5
GoogleWe recently sold a property and acquired a new one. Both transactions were handled by Umed Sharifi at Chestertons Hyde Park. We really appreciated his prompt and professional service. He handled the sale negotiations extremely effectively, always keeping us informed and he worked hard to expedite the process. On our purchase he was careful only to show properties matching our specific requirements and in the flat we bought, he was the quickest agent to introduce it to us. We highly recommend him.
Anna · 27 October 2015
★★★★★ 1/5
TrustpilotTerrible company to work for
Terrible company to work for. Terrible / no training & horrible management who don’t support their staff.
Maya · 9 October 2023
Agent replied · 25 October 2024
Hi Maya, we're sorry to see you left us this rating. Training is something we pride ourselves on at Chestertons and we provide all of our employees with the support needed in order to succeed within their roles. We wish you all the best for the future, wherever your career may take you.
★★★★★ 5/5
TrustpilotExcellent service from Vanessa
Toby · 5 July 2024
Agent replied · 25 October 2024
Hi Toby, thank you for your feedback, we're happy to hear you received excellent service from Vanessa. Best wishes!
★★★★★ 5/5
TrustpilotMyself and my flatmates were very…
Myself and my flatmates were very impressed with Tamara Price, she was very vigilant and listened to our needs. She was very easy to talk to was fast at replying.
Jessie · 12 August 2022
Agent replied · 25 October 2024
Thank you Jessie!
★★★★★ 5/5
GoogleI had a very helpful interaction with Jack Thomas. Though it did not ultimately result in a property this time, he was forthcoming with answering my concerns and very friendly.
Harry · 11 October 2024
★★★★★ 5/5
TrustpilotAndy and Dawn have been amazing
Andy and Dawn have been amazing. Very professional, thoughtful for the client and considerate. Really great service they have provided to me to secure the rental and all the paperwork after.
Mike · 28 June 2022
Agent replied · 25 October 2024
Thanks for the 5 star review, so pleased to hear how helpful Andy and Dawn have been!
★★★★★ 5/5
TrustpilotTeam Chesterton's made everything so…
Team Chesterton's made everything so easy and I can't thank them enough for managing me so well too. Short term letting could have been so stressful, yet it's come and gone effortlessly.Thank youSam
Sam · 23 March 2022
Agent replied · 25 October 2024
Thank you for your review Sam! We are so pleased to hear how seamless your experience was.
★★★★★ 5/5
TrustpilotGreat dealings with Tamara Price
Great dealings with Tamara Price. Easy to communicate with and made the whole process very easy. Highly recommend
Robin · 6 September 2023
Agent replied · 25 October 2024
Hi Robin, thank you for sharing your experience with us. We'll make sure to pass your compliments on to Tamara and the team. Best wishes!
★★★★★ 4/5
TrustpilotYou can rely on Chestertons to deliver
Chestertons are the estate agents you can rely on - both in terms of quality properties to rent and service level the teams deliver. The teams know their stuff and are responsive.
Lorna · 6 May 2022
Agent replied · 25 October 2024
Thank you! We are so pleased to hear this!
★★★★★ 5/5
TrustpilotSuzan responded swiftly to all of our…
Suzan responded swiftly to all of our queries during our move-in process and was always happy to help
Ollie · 29 August 2023
Agent replied · 6 February 2025
Dear Ollie,Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best in your new home.
★★★★★ 5/5
TrustpilotChestertons South West Lettings, Zoe and Jade
Zoe at Battersea Rise and Jade at the Battersea Bridge branch were both extremely helpful in finding us the eventual right property, many thanks both for listening to our requirements and keeping us up to date.
Catherine · 6 September 2021
Agent replied · 25 October 2024
We appreciate you taking the time to post a review.Thank you
★★★★★ 5/5
GoogleDylan has been very helpful and supportive over our house sale. He has worked consistently to keep things going according to plan, we are grateful for his energy and enthusiasm.
Penelope · 26 October 2017
★★★★★ 5/5
TrustpilotPreya Nair
Preya Nair - Very professional, proficient, and polite. It was a pleasure meeting Preya onsite today.
Mr · 12 October 2023
Agent replied · 25 October 2024
Thank you very much for the review Mr Amato, have a lovely weekend!
★★★★★ 5/5
TrustpilotJust wanted to thank Bradley for his…
Just wanted to thank Bradley for his support during the process and for being proactive in providing all necessary info!
Alexander · 13 August 2021
★★★★★ 5/5
TrustpilotRapid turnaround and great service
Tamara Price at Chestertons South West lettings has been extremely helpful. Within 24hrs of the property being up she managed to sort me a viewing and was on hand immediately to cover any questions I had.
Harry · 4 August 2021
Agent replied · 25 October 2024
We appreciate you taking the time to share your feedback.This has been shared with Tamara, who sends her best wishes.
★★★★★ 5/5
TrustpilotI did a viewing with Ally Carberry in…
I did a viewing with Ally Carberry in South Ken and I couldn’t fault her. She was beyond knowledgeable, really listened to what I wanted and an asset to your team!
Jennifer · 12 May 2022
Agent replied · 25 October 2024
Thank you for the 5 stars!
★★★★★ 5/5
TrustpilotVery professional
Very professional. 10/10.
Jack · 28 June 2024
Agent replied · 25 October 2024
Hi Jack,Thank you for the great review.We wish you all the best.Kind regardsChestertons
★★★★★ 5/5
TrustpilotAmazing service from Kerri-Anne and…
Amazing service from Kerri-Anne and Emily on our search for our next property. They both were super efficient and extremely helpful. We can not thank them enough. Highly recommend them.
EB · 10 June 2022
Agent replied · 25 October 2024
Thank you very much for sharing your review!
★★★★★ 5/5
TrustpilotAll good with Chestertons
All good with Chestertons. Very kind and helpful, at least the elephant and castle area.
Miguel · 13 October 2023
Agent replied · 25 October 2024
Thank you so much for your feedback Miguel, we're happy to have helped!
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