5/5
Kayleigh was so helpful, she gave us regular updates of viewing times on properties within our range.
Agent replied · 25 November 2023
Hi Thank you for leaving Kayleigh a 5 star review, we're so pleased you have been happy with the service.

Trusted Agent profile · Westcliff On Sea · Essex
★★★★★
583 reviews across 3 platforms
190-194 Hamlet Court Road, Westcliff On Sea, Essex, SS0 7LJ
Part of haart, see every office.
haart's office in Westcliff On Sea, Essex, at 190-194 Hamlet Court Road, is rated 4.9 out of 5 across 583 reviews on three platforms, including 563 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
563
Reviews on Google
This office
18
Reviews on Facebook
This office
2
Reviews on The Trusted Agent
This office
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westcliff On Sea.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Westcliff On Sea office, from every platform, shown as written. First names only.
5/5
Kayleigh was so helpful, she gave us regular updates of viewing times on properties within our range.
Hi Thank you for leaving Kayleigh a 5 star review, we're so pleased you have been happy with the service.
5/5
As a first time Buyer Haart helped me out through our buying journey. Suggesting different steps involved, solictors, mortgage advisor, explaining every process. Always keep in contact between us, the seller and the solicitors. Thank you & Hats off to Natalie Claire who acted as the backbone of the entire transaction. All the best Guys.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for you kind words and positive review. Best of luck in your new home!
5/5
Lisa was very helpful and proactive with all my requests. Very easy and pleasant to deal with!
Thank you for taking the time to leave us a 5 star review
5/5
I put a review on earlier regarding hearts estate agent in Westcliff I was not talking about this estate agents it was another estate agents very similar to Hart I find harts estate agent in Westcliff to be most professional caring and endurance to their customers needs . Staff act in a respectful manner and I most pleasant I would recommend anyone to go there
Hi Christopher Thank you so much for getting in touch with us. We had viewings booked with you a few weeks back but have not heard from you since and you have not at any point advised that you were no longer looking for a property or that you no longer wanted to receive marketing alerts. We pride ourselves on our communication levels and keeping applicants up to date with all of the latest properties, which is what you advised you were happy with when you registered with us, hence us trying to make contact with you. I think it a shame and unnecessary that you opted to give us a 1 star review for us doing our job professionally rather than just respond to us directly to ask to be removed from our mailing list, which we would've done straight away for you, and will do now for you, but we appreciate the feedback all the same.
5/5
Kayleigh was so helpful, she gave us regular updates of viewing times on properties within our range.
Hi Thank you for leaving Kayleigh a 5 star review, we're so pleased you have been happy with the service.
5/5
Lia Wilkerson has been a real pleasure... helpful responsive and friendly! :)
Hi Lucy Thank you so much for taking the time to leave a review. We are very grateful and pleased you are happy with the service.
5/5
Lisa Neatherway. She is amazing! She is very helpful, really nice to talk to and easy going, lisa was always at the other end of the phone and could always answer our questions. She helped and guided us through our first time buy, we couldn’t of asked for anything or anyone better. She would always go that extra mile to make sure everything was in place.
Hi Michael It's great for us to hear such positive words about Lisa. We're so pleased that you had such a great experience whilst buying through us and thank you for leaving us this review.
5/5
Natalie Clare was excellent, I think I drove her a bit crazy but she was great
Hi Roy Thank you for your review! You didn't drive her crazy, but I think the management company did!
5/5
Hannah was amazing. Constantly keeping me updated, always cheerful & extremely helpful at all times, Thankyou
Hi Denise Thank you so much for your feedback, it's fantastic to hear you are so pleased with Hannah.
5/5
Thanks to Hayley for great service throughout what was a extremely difficult and drawn out purchase
Dear Daniel, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property, and we wish you all the best in your new home!
5/5
Paula Studman is very professional,friendly and accomodating.Fingers crossed she will make my dream property a reality.
Hi Tamara Thank you for taking the time to leave us a review, we're pleased to hear you are happy with the service received from Paula. We know how much you want that property so ours fingers are crossed for you too :-)
4/5
Muhammad was very helpful ,coutious and answered all my questions. I would certainly use him again
Hi Mr Brown Thank you so much for leaving us a review, we are pleased to hear you are happy with the service provided
5/5
Great service! Jake and his team are always helpful and offer assurance when needed. Thank you 😀 …
Thank you very much for sharing these comments, Stacey.
5/5
The Haarts Westcliff Team did a fantastic job with a quite complicated set of sales and purchases. Kept us informed at every stage and the whole team were really helpful. I am very happy to provide a review for Natalie-Claire, Harry, Ellis and Bethany plus any others I've missed
Thanks Linda!
5/5
Would recommend to friends and family Professional and quick Was kept updated the whole way through
Dear Wendy Fatuga, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
As a first time Buyer Haart helped me out through our buying journey. Suggesting different steps involved, solictors, mortgage advisor, explaining every process. Always keep in contact between us, the seller and the solicitors. Thank you & Hats off to Natalie Claire who acted as the backbone of the entire transaction. All the best Guys.
Thank you so much for you kind words and positive review. Best of luck in your new home!
5/5
I didn't end up selling my property with Haart as I pulled it off the market (covid times) but I just wanted to take the time to say that Jake, Ara, and Lia who all worked with trying to sell my property were fantastic, responsive and super helpful.PositiveProfessionalism
Hi Aissa, Thank you so much for taking the time to leave us such a positive review.
5/5
I dealt with Natalie at Haart who was very helpful and easy to reach.
Hi Dan, Thank you so much for taking the time to leave us a 5 star review, it's great to hear you are pleased with Natalie- Claire
5/5
Haart worked really hard to get lots of viewers to my property and in less than a month an offer was made. Through Paula I was kept well informed of developments, phone calls were always speedily answered and the whole experience has been far less stressful than I anticipated. I really praise the hard working team and thank them for their help.
Hi Linda Thank you so much for taking the time to leave such a lovely review. We're so pleased that you have been so happy with the service that Paula and the team have provided.
5/5
Were shown around a property on Saturday by Stephanie Newby. Can’t praise her enough. She was knowledgeable and answered all questions thoroughly and very friendly and personable.
Thank you Julie!
5/5
Great communication on keeping us up to date on the purchase of our new home Thankyou Natalie-Claire lo, Ellis and other staff at Haart on behalf of Gary and myself
Thank you! We are happy we could help.
5/5
Natalie is the best, well done all 👍👍👍 …
Hi Marc Thank you so much for leaving us a review and for your kind words about Natalie-Claire, we certainly agree with your comment!
5/5
the staff at heart, Westcliff on sea were very helpful, knowledgeable, friendly and professional they viewed our house, agreed a sale price and after some negotiations, we received just under our expected price. we would happily use them again. All the staff were great, but if i had to pick some favourites, it would be Harry, Natalie-Claire and Jake
Hi Mr Peters Thank you so much for taking the time to leave us a review and for your kind words. We wish you all the best in your new home!
5/5
With out Natalie Claire's help I'm not sure the purchase of an apartment I bought recently would ever have happened, with out her regular updates I would not have been aware of what was going on regarding my purchase, she would call to make me aware of any problems, thank you for all your help Natalie.
Hi Rory Thank you for taking the time to leave us a review and for your positive feedback.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Westcliff On Sea won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westcliff On Sea.