Every review we hold for the Westbury-On-Trym office, from every platform, shown as written. First names only.
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5/5
GoogleWe bought our first home through Leese & Nagel a few years ago and as a result of the positive experience we had then, we were keen to use them when we came to move on to a new home. Louis was very professional, honest and had a personal touch, which we very much valued and gave us a lot of confidence. The process was all very smooth, the house was listed quickly and we had a swift sale. Louis was very tentative, especially when we were nearing completion and helped to alleviate any concerns. We would highly recommend Leese & Nagle.
Alex Β· 29 September 2023
Agent replied Β· 29 October 2023
Alex
Pleased we could help you and Laura move again. Thank you for taking the time to write a review. Mark Leese
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5/5
GoogleLeese & Nagle are an independent estate agent that provide a more personal service. Louis is a very experienced, friendly and professional sales manager and gave us good advice throughout the entire process and have personally recommended β¦
David Β· 15 July 2025
Agent replied Β· 11 September 2025
David. Hope the move out of the smoke has gone well for you both. Best wishes and thankyou for your support. Mark, Louis & team.
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5/5
GoogleWe would thoroughly recommend Leese & Nagle. Robert Nagle and Louis Gordon were so helpful to my elderly parents who were moving from Bristol to Stafford. To say they went the extra mile is an understatement. When problems arose in the chain, they did their best to resolve them for us, making the sale much easier thank it would have been otherwise. Thank you so much Robert and Louis. From Geoff, Janet, Nick and Marianne.
Nick Β· 5 December 2023
Agent replied Β· 2 January 2024
Nick
Thank you for your kind words the team will be delighted to hear of your appreciation. I hope you manage to get Mum & Dad sorted in their new place. Mark Leese
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5/5
GoogleWe cannot thank Lease & Nagle enough, in particular Louis. Professional, efficient and caring in every aspect of buying our first family home. We are so thankful Louis was there at every step of the journey. What an amazing service from a company that truly values their clients and can see the bigger picture. We would not hesitate to recommend Lease & Nagle.
David Β· 27 July 2024
Agent replied Β· 9 January 2025
Thanks David
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5/5
GoogleExceptional service from Leese & Nagle, Westbury on Trym. This was an emotional yet necessary sale for my elderly parents. Louis made the process seamless from beginning to end, always acting professionally, and with compassion and patience. He always explained things clearly and in a timely manner. He made an emotive move simple and painless for us all. Can't thank you enough Louis.
Claire Β· 27 July 2024
Agent replied Β· 26 August 2024
Hi Claire. Thanks for taking the time to leave a review. Hope Mum & Dad are settled into their new place in Westbury Ok.
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5/5
GoogleLouis Gordon is an incredibly professional, knowledgeable, and friendly Estate Agent. He goes 'above and beyond' to provide a first rate service, handling communications with the utmost care. When things go off track (as so often they do in residential conveyancing), he comes up with sensible and pragmatic solutions. We would highly recommend him.
Oliver Β· 10 December 2024
Agent replied Β· 9 January 2025
HI Oliver & Sarah.
It did take a while did it not! Not always plain sailing but we got you move in the end in time for Christmas.
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5/5
GoogleWhat a fantastic experience.
I was dreading selling my parents house . Louis listened to my unique selling criteria . He was kind, professional and so honest.
He didnβt disrespect other companies, when he came to value the house. Which I really admired.
I had 3 valuations with different companies. Louis handled my sale and did all 11 viewings , 3 second viewings . And went through all my offers and options , to enable me to make a good informed choice.
From 1st viewing, to exchange and completion on the same day ( my criteria )
8 weeks !!!
Yes it can be done .
I have to say that again 8 weeks .!!!!
The whole team at the Westbury on Trym office ,were highly professional, great at communicating and keeping me up to speed . They really know the market well .
I canβt Thank you enough π
Clare Β· 22 June 2023
Agent replied Β· 23 June 2023
Hi Claire
Thanks for taking the time to leave a review it is much appreciated. Best wishes from all at L&N
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5/5
GoogleI had a great experience buying my first property through Leese & Nagle. I was guided through the process by Louis, who frequently checked-in with updates. Louis and the rest of the team were very approachable, professional, and always replied to queries promptly. I am very grateful for their support and advice during the process and the chocolate cake on completion was a lovely touch. Thank you!
Vicky Β· 15 December 2025
Agent replied Β· 15 April 2026
Vicky. thank you for taking thre time to post a review we are grateful for your feedback and endorsement. We haope you are very happy in your first home in Stoke Bishop (P.S. you can buy the chocolate cake from Amiees Winestore in the village).
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5/5
GoogleWe could not have asked for a better service for our house sale. Lees and Nagle priced our house clearly and fairly, advertised it effectively and, alongside other offers, found us a cash buyer willing to pay the asking price and be flexible around our timescale for moving. Louis was professional and meticulous in handling all aspects of our sale and we really appreciated his calm, friendly advice and support and excellent communication. He was proactive in addressing potential issues and went above and beyond our expectations, particularly in dealing with complications and delays higher up our chain.
Mark Β· 28 January 2025
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5/5
GoogleI canβt thank the Leese and Nagel team enough, professional from start to finish, kept us updated throughout, their knowledge of the local market is second to none as well as finding us the ideal buyers to suit the house of our late Mother. She would be so happy. Leese and Nagel were honest, reliable and friendly while never letting their professionalism down. The whole team were superb. Thank you Rob, Louis and Catherine who we had personal dealings with but I have no doubt the rest of the team would be the same. Massive thank you from me, my brother and sister.
EJ Β· 2 May 2023
Agent replied Β· 29 October 2023
Stacey. Thankyou for the glowing review of our great team in Westbury. All the more pleased after your experience with the previous agent that we performed so well for you. Hopefully Mums house is in good hands for the next family to enjoy. Best wishes, Mark Leese
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5/5
GoogleI canβt thank the Leese and Nagel team enough, professional from start to finish, kept us updated throughout, their knowledge of the local market is second to none as well as finding us the ideal buyers to suit the house of our late Mother. She would be so happy. Leese and Nagel were honest, reliable and friendly while never letting their professionalism down. The whole team were superb. Thank you Rob, Louis and Catherine who we had personal dealings with but I have no doubt the rest of the team would be the same. Massive thank you from me, my brother and sister.
Stacey Β· 28 April 2023
Agent replied Β· 28 May 2023
Stacey. Thankyou for the glowing review of our great team in Westbury. All the more pleased after your experience with the previous agent that we performed so well for you. Hopefully Mums house is in good hands for the next family to enjoy. Best wishes, Mark Leese
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5/5
GoogleWe first came across Leese & Nagel, as they were the agents who sold us the property that we have just sold though them. Our experience of them, and in particular Louis, made L & N the 'go to' agents when it came time to sell.
Louis always provides the personal touch and makes things happen, often without you realising, which makes things far less stressful.
We would have no hesitation in recommending L & N, you are in good hands.
Wayne Β· 9 December 2022
Agent replied Β· 28 May 2023
Wayne. Always lovely to assist someone who previously purchased via us. Pleased we were able to meet expectations again. Best wishes. Mark Leese
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5/5
GoogleWe cannot rate the team at westbury on trym highly enough. From the start of our sale process to the finish they have been attentive, communicative, friendly and professional.
Robert Nagleβs knowledge of the local market is second to none and the advice both he and Louis gave us helped us both pitch and market our property to maximum effect. Viewings were painless, the sales βstrategyβ spot on and the after sales team of Sam and Katherine chased up the various parties on a regular basis and gave us a weekly up date.
Most of all Robert and the team were friendly, approachable and seemingly available 24/7. They were also competitive with other local agents.
On the whole canβt praise them high enough.
Rodger Β· 30 September 2022
Agent replied Β· 28 May 2023
Rodger
Thank you for taking the time to leave such a detailed and complimentary review. The team will be delighted to know you were pleased with their efforts.
Mark Leese
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5/5
GoogleAs first time buyers (with one failed purchase under our belt) we entered into the transaction anxious and expecting to be pressured. From the first viewing, we were so impressed with Robert and the team. The viewings were hosted calmly and honestly, and from offer to exchange Sam and Louis were empathetic, patient and made us feel so comfortable and in control. Real professionals who really treated us like people, with compassion for the fact that buying a property is incredibly stressful.
I had been warned that getting updates and getting to speak to a 'real person' would be like pulling teeth, but from the first week Sam was providing us weekly updates on our purchase, following up with our solicitor and generally making sure that we were OK. She really made us feel like no question was too silly (and there were a lot of questions) and as a result we are starting the journey of owning our first home with confidence in our decision and excitement for our future. If we can avoid ever using another estate agency again then we will do so!PositiveResponsiveness, Quality, Professionalism, Value
Hannah Β· 27 August 2022
Agent replied Β· 28 May 2023
Hi Hannah. Glad we made such a positive impression. We try to make the process as smooth as possible for everyone if we can. Louis will be looking forwards to handing you the keys to your new home next week. Mark Leese
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5/5
GoogleLouis and Sam at Leese and Nagle have made the process of our house purchase extremely positive. From the very first contact, they were professional and very responsive, accommodating our availability and arranging further viewings post offer acceptance. Thank you, Louis!
And a HUGE thank you to Sam, too, who has been outstanding throughout in keeping us informed about the sales progress and helping to uncross wires at several stages.
Everyone at Leese and Nagle has always been professional, friendly and very accommodating. We could not rate them higher. Thank you for all your help, we are so excited about our new home and, when we celebrate on completion day, we'll certainly raise a glass in your honour!PositiveResponsiveness, Quality, Professionalism, Value
Laura Β· 27 August 2022
Agent replied Β· 28 May 2023
Laura. A bit belated but hope you enjoyed your glass and have settled into your new home. Mark Leese
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5/5
GoogleLeese and Nagle acted as the agent for the sale of my late Motherβs house and I canβt thank them enough for all their help and support which made what could have been a rather upsetting experience much easier. Without exception all of the L&N team were friendly, professional, helpful and communicative. I thoroughly recommend L&N, they are excellent!
Paul Β· 15 December 2025
Agent replied Β· 15 April 2026
Paul. Thankyou for sticking with it despite a last minute hickup with original buyer. We are pleased the house has gone to another family who will love making your mums place their long term home. Best wishes in Devon.
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5/5
GoogleWe would highly recommend Leese and Nagle, Louis was highly professional throughout our purchase and whilst not appointed by us he supported the whole chain. I would go as far to say the chain would have collapsed if not for L&N's support and knowledge throughout the process. They will certainly be our estate agent of choice when we come to move house again.
Alice Β· 29 September 2023
Agent replied Β· 29 October 2023
Hi Alice
Thank you for taking the time to leave a review. Louis will be delighted to know you appreciate his efforts keeping the chain together which is often difficult given the varying objectives of the various parties involved. We hope you are now happily settled into life in Westbury following your move across town. Mark Leese
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5/5
GoogleWe came to Leese & Nagle as up-sizing buyers, and can happily say they were exemplary agents. We dealt primarily with Louis Gordon - who was extraordinarily personable, helpful, patient, efficient, pro-active, and thorough. He went above and beyond to help us achieve the purchase of our dream home. Thank you!
Tim Β· 15 January 2026
Agent replied Β· 15 April 2026
Tim
thankyou for taking the time to write a review and welcome to Westbury. Hopefully see you passing the office.
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5/5
GoogleI appointed Leese And Nagle to sell my first home. Louis Gordon dealt with all the viewings and all the communication.
Louis was such a pleasure throughout the whole process even when certain problems occurred. He kept me updated regularly with what was going on and made sure at the end he helped give it a final push to get the sale through.
I would highly recommend Leese and Nagle to anybody looking for a reliable and efficient estate agent.PositiveResponsiveness, Quality, Professionalism, Value
Chantelle Β· 27 August 2021
Agent replied Β· 28 May 2023
Hi Chantelle
Thanks for taking the time to leave a review. Wish you and Ryan well in your new home.
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5/5
GoogleHighly recommended. We dealt with Louis / Leese & Nagle both for the sale of our house and for the onward property we were purchasing this Summer and he was great. All aspects of the sales and purchasing process were managed very well; good attention to detail, very responsive and he was a calming presence throughout. We would use Leese and Nagle again and would recommend them to friends and family.
Chris Β· 10 October 2022
Agent replied Β· 28 May 2023
Chris
Thanks for taking the time to leave a review. Louis and the rest of us are delighted that you feel so positive about your move. Means a lot to us! Enjoy the new house. Mark Leese
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5/5
GoogleI can't recommend Leese & Nagle enough. They did a fantastic job in supporting our sale and purchase, both of which were challenging and yet they were able to reassure us and help navigate us through the process. The staff are all very friendly, professional and knowledgeable but particular thanks has to go to Robert Nagle who worked tirelessly to coordinate everything and help us to get a dream home. If you are looking to sell your property I would highly recommend you speak to Robert at Leese & Nagle.
Michael Β· 2 January 2025
Agent replied Β· 9 January 2025
Hi Mike
Thanks for taking the time to leave a review. Quite a complex transaction, thanks for sticking with it and we know you will be able to create a wonderful new home in Stoke Bishop. I'm sure Rob would love to come and take a look!
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5/5
GoogleChris has just sold my house for me and I cannot express how easy Chris made it all happen. From start to finish Chris has been amazing, Chris talked me through every step of the process, gave me expert advice at every stage. From when to market the property to viewings, even advised me to 'dress' the house for photos and viewings, which was perfect advice. We had one open day and sold the house that day. It should have been plain sailing from there, but, obviously in these unprecedented times we were unsure what was going to happen. Chris kept his professional head on, kept both parties talking and we have just exchanged and completed. I cannot thank Chris enough for all the hard work he has done for me and my family. Thanks Chris you have been amazing!!
Sally Β· 28 May 2020
Agent replied Β· 28 May 2023
Sally. Thanks for the review. The staging did make the house look fab! We are recommending it to a lot of clients with empty properties. Really brings them to life. Mark Leese
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5/5
GoogleA quick sale and amazing service from Leese and Nagle. Alexβs professionalism and knowledge of the market really made me feel like I was in safe hands and guided me through every step of the journey. Great communication, great expertise and a great sale for me! A huge thank you to Alex and the whole L&N team!
Camilla Β· 21 July 2023
Agent replied Β· 2 August 2023
Camilla. thanks for your kind words. Hope everything works out for you in Manchester.
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5/5
GoogleIβd thoroughly recommend Louis and Leese & Nagle. Their personal and detailed knowledge of the local market, along with their patience and persistence, make them brilliant agents.
Paul Β· 5 January 2025
Agent replied Β· 9 January 2025
Hi Paul. Thanks for leaving the review. Its lovely to hear our efforts are acknowledged.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.