Barratt Homes West Yorkshire reviews

★★★★★ 2/5

Google

Wouldn’t recommend. The area is lovely albeit not very well thought out in parts. Dread to think what it’s gonna be like when peoples kids grow up and have cars as it’s a nightmare as is. The houses in general are nice, we have an Halton and I don’t hate it but the finish is a joke, some of the decision making by the design team is shocking and the response to stuff from customer care is disgusting. They will do their best to push back on everything you say to them, they have tried to not abide by the nhbc and it’s taken me quoting extracts and arguing my case to get them to do anything. Paid a professional snagger (snagsure) the first week we moved in. He gave us 160 or so snags, some of them terrible and many of them shockingly poor finishes. As a few examples. 1. Paint on hinges. 2. A door that catches every time. 3. Scratched windows 4. A wall that is out of plumb 5. Bad bad brushstroke finishes on doors 6. Wrong type of paint used 7. Wrong tiling, misaligned tiling and shoddy finished tiling. 8. Radiators with chips and cracks on them. 9. A misaligned garden fence railing that looks ridiculous. 10. Bathroom door that doesn’t lock. 11. Skirting board used where it shouldn’t be. 12 a hob ring that doesn’t ignite. 13. Missing plinths 14. Scratched cupboard doors 15. A space for a fridge freezer, dishwasher that aren’t the standard sizing so had to be adjusted. We’ve got the fridge freezer in but the dishwasher is gonna be an issue now 16. Extractor fans that don’t work and drip water 17. Leaks 18. Roads that don’t get finished for weeks that cause damage to your cars, we moved in in January, poor people have been in over a year having to put up with that. 19. The living room is freezing, I’ve had to ask for a reassessment on the energy efficiency, great news when gas and electric prices are through the roof. 20. A bannister with paint all over it, weird markings on it and being told that their is nothing they can do (they’ve now dealt with that but the paint on the bannister is apparently okay) 21. A toilet with a radiator so close to it on the left hand side meaning a) you have to sit at an angle on the toilet and b) good luck with putting a toilet roll holder anywhere that’s not free standing. C) burn your leg 22. Air bricks missing. These are literally off the top of my head. Try keeping track of logging, chasing and arguing over a snag list when you work full time! I can’t fault the sales guy Ashley, Darren the site manager is a nice guy and does his best and Andy the snagging guy is really helpful but they are restricted when every house is vying for attention. However, the aftercare team and in particular Jenna are a joke. Everything is a push back, a challenge and you’ll need to threaten or go through with resolution through the nhbc and/or legal action. If you’re thinking about buying on Westminster view then I’d recommend popping round for a cuppa, I’ll do a walk through, the things you don’t notice till you’re in and settling in and then realising the shoddy work. If you’re wanting to buy somewhere and decorate it immediately yourself, or if you have the time and capacity to absolutely hound the snags whilst consistently threatening to go to the nhbc then good luck to you, they aren’t the worst houses at all but they’re definitely not what you’d expect when paying over 300k for something brand new.

S · 14 April 2023

★★★★★ 5/5

Google

Belinda was very accommodating goes up and beyond.This Barratts development will offer you and help you for everything.The site was so nice.Highly recommended.Thanks for Belinda and Rachel the Part exchange manager

Jerrymie · 29 March 2023

★★★★★ 5/5

Google

Nice 3 bedroom house with built in wardrobes. Kitchen has built in fridge freezer, washing machine and dishwasher. Masters bedroom ensuite. Parking in front and back garden.

Christian · 10 April 2024

★★★★★ 5/5

Google

Nice 3 bedroom house with built in wardrobes. Kitchen has built in fridge freezer, washing machine and dishwasher. Masters bedroom ensuite. Parking in front and back garden.

Chris · 28 March 2024

★★★★★ 2/5

Google

Bought a house up here a year ago lovely area and nice neighbours. On viewing the show home we decided on buying here however it is rather misleading as what you see in the show home isn't what you get in the house you buy, not even close! Any additional extras should be clearly marked out in the show home so you know what you will be getting. The workmanship of these houses is nothing short of diabolical, no care is taken to put a nice finish to the houses, everything is rushed and slap dash which is rather disappointing considering the amount of money you put into buying it. The customer care team are top blaggers and you have to pester for snagging to be done which makes you feel like a pest.

N · 29 March 2021

★★★★★ 5/5

Google

Ashley has been nothing but helpful informative and polite. So far very impressed with everything.

Michael · 14 April 2021

★★★★★ 2/5

Google

Bought a house up here a year ago lovely area and nice neighbours. On viewing the show home we decided on buying here however it is rather misleading as what you see in the show home isn't what you get in the house you buy, not even close! … More

Natasha · 27 January 2022

★★★★★ 5/5

Google

Really nice welcome and service when we visited this development to enquire about the plots and houses available. Early days on the site at the moment but we are keen to go back in a month or so, and it's nice to know that the service is knowledgable and well organised.

Mary · 11 June 2019

★★★★★ 2/5

Google

Are lasses sisters got a house up here. Snagging list is huge and there's no signs of the rectifying it as off yet. Houses are decent if you are happy to do some rectifying of poor craftsmanship.

Tom · 14 April 2021

★★★★★ 5/5

Google

Great location and lovely site. Sales advisor, Ashley, is very helpful and welcoming. Went out of his way to answer all questions and queries. Excellent experience and service

Emma · 14 April 2021

★★★★★ 5/5

Google

Very nice houses.we did the roofs on all the houses

Andrew · 29 March 2023

★★★★★ 5/5

Google

Ashley at the sales desk has been very professional and goes above and beyond to help

A · 30 August 2021

★★★★★ 5/5

Google

Ashley at the sales desk has been very professional and goes above and beyond to help

Only · 10 June 2021

★★★★★ 4/5

Google

Rating only, no written review.

Ali · 1 June 2024

★★★★★ 5/5

Google

Rating only, no written review.

Ch · 28 March 2024

★★★★★ 1/5

Google

Rating only, no written review.

Sam · 29 March 2023

★★★★★ 4/5

Google

Nice houses

John · 29 March 2022

★★★★★ 4/5

Google

Rating only, no written review.

Gabbie · 29 March 2022

★★★★★ 4/5

Google

Rating only, no written review.

Carl · 14 April 2021

★★★★★ 4/5

Google

Rating only, no written review.

LisaHoopz · 14 April 2021

★★★★★ 5/5

Google

Rating only, no written review.

Ryan2027456 · 14 April 2021

★★★★★ 5/5

Google

Rating only, no written review.

Laura · 14 April 2021

★★★★★ 1/5

Google

Mis leading

Barry · 14 April 2020

★★★★★ 1/5

Google

Rating only, no written review.

Roy · 14 April 2020