Every review we hold for the West Yorkshire office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleHouse is poor, garden is horrendous. On my 4th lawn in 12 months and despite Barratts getting an Independent landscaper to provide a professional recommendation on how to fix the issues, they haven't opted to go with his recommendation as it was 'overkill' and too expensive. We've not been able to use our lawn since moving in and our patio floods every time it rains. The sub-contractors used on site are all extremely poor and customer care is purely cost driven with no 'care' given to the customer at all.
Joe · 10 April 2024
Agent replied · 10 June 2024
Good morning Joe,
We are very sorry to hear about this and have passed on your comments to the appropriate management team who will contact you directly.
Kind regards, Ros
★★★★★ 1/5
GoogleWe moved in at the end of January 2025.
All started well, the builders are still on site so any little snags were sorted out within a few days most of the time. The team were all very pushy for you to fill in the NHBC Survey within weeks of moving in and to say how much they would appreciate 5 stars across the board.
As soon as you've submitted a positive survey service levels plummet.
We paid for a pearl kitchen upgrade which included lights on the plinths under the cupboards. From day 1 they kept popping out and after a few attempts are them fixing the issue Barratt and Symphony kitchens agreed that i was an inferior product and would replace the light fittings.
In early August this work was carried out as promised. However they were 2 lights short and i was promised they would be ordered and the job finished by the end of the week. I left it a couple of weeks and after hearing no updates i emailed the site manager...
no response
i emailed him again 3 weeks later...
no response...
Between the 25th September and the 30th October i went into the sales office on site 3 times to chase this. On the last occasion they could clearly see how frustrated i was about this and i immediately got a call from head office who promised a call back with an update on Monday 3rd. They called on Monday 3rd to let me know their systems were down but promised a call back on Thursday 6th November with a solution.
I yet again foolishly gave them the benefit of doubt and as of today i've still had no update
Whilst the quality of build is OK sorting out snags once they've had your money and filled in their surveys proves next to impossible.
Josh · 15 November 2025
Agent replied · 16 April 2026
Good evening Josh. Thank you for taking the time to leave this review and we're very sorry to hear of your experience.
We will share your comments with the Wadsworth Gardens team and ask that they contact you directly as soon as possible regarding this review.
Kind regards, Sam
★★★★★ 5/5
GoogleBarratt Homes at Waddsworth Gardens is a fantastic new development, located in a peaceful and convenient location. The friendly staff and simple buying process make purchasing a home here a breeze. The homes are modern, spacious, and well-designed with high-quality construction and finishes. I highly recommend this development to anyone in search of a new home in the area.
YP · 16 April 2023
Agent replied · 10 June 2024
Thank you for taking the time to leave this review, it is very much appreciated here at Barratt Homes.
Kind regards, Sam
★★★★★ 1/5
GoogleOur experience with Barratt Homes has been nothing short of disappointing. Despite paying for what we thought would be a quality home, we’ve encountered endless issues especially with the garden which continue to persist even a year after moving in. The lack of care for customers is evident and it’s apparent that Barratts focus lies solely on profit rather than customer care as they are yet to offer any kind of suitable solution to the problems we are experiencing.
I would not recommend Barratt Homes to anyone looking for a new build home and would suggest looking elsewhere for a builder that actually values their customers. Unless, of course, you’re happy with subpar quality, disregard for detail and shortcuts in construction which result in endless persistent issues, then Barratts might be your preferred choice.
Jade · 10 April 2024
Agent replied · 10 June 2024
Good morning Jade,
Thank you for leaving your review and we are very sorry to hear this. We have escalated your comments to the appropriate management team and asked them to contact you directly.
Kind regards, Ros
★★★★★ 1/5
GoogleUsed to regular take my dog for a walk during the ground works.At the bottom end of the site nearest the motorway after a bit of rain it was like a lake.
Derek · 16 April 2025
★★★★★ 5/5
GoogleExcellent development great value for money
Adeel · 21 March 2025
★★★★★ 5/5
GoogleAmazing
Waris · 16 June 2025
★★★★★ 1/5
GoogleRating only, no written review.
Rhys · 16 April 2024
★★★★★ 5/5
GoogleNice homes
Nigel · 16 April 2024
★★★★★ 5/5
GoogleRating only, no written review.
Bradley · 16 April 2024
★★★★★ 5/5
GoogleRating only, no written review.
Zak · 16 April 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
