5/5
This estate agent is exceptional in the amount of effort, attention to detail and communication skills they have given to me. A big thank you to all the team at the West Wickham Branch, and especially Laura Maikovaite.
Trusted Agent profile · West Wickham
★★★★★
274 reviews across 2 platforms
76 High Street, West Wickham, BR4 0NH
Kinleigh Folkard and Hayward Sales's office in West Wickham, at 76 High Street, is rated 4.9 out of 5 across 274 reviews on two platforms, including 273 Google reviews rated 5.0.
Every review we hold for the West Wickham office, from every platform, shown as written. First names only.
5/5
This estate agent is exceptional in the amount of effort, attention to detail and communication skills they have given to me. A big thank you to all the team at the West Wickham Branch, and especially Laura Maikovaite.
5/5
Just sold my house through KFH West Wickham and had a great experience all the way through. The whole team were very helpful and friendly and gave us good advise and did a great job to keep the chain moving to get quick exchange. Can highly recommend.
5/5
Vanessa was brilliant during the process of us buying our new home. Wouldn't think twice about recommending her and KFH should I or a friend be needing services in the future.
5/5
I have received wonderful service from Vanessa in my search for a house in West Wickham/Shirley for my daughter. Her cheerful, straightforward and business-like approach to all viewings, and the advice offered, is second to none. Perhaps the most realistic estate agent I have ever met.
5/5
Excellent communication throughout from Laura who made our purchase absolutely seemless. She communicated with the whole chain and solicitors, whilst givjng us regular updates ensuring the purchase went through without any problems. Would highly recommend KFH West Wickham if you are looking to buy or sell.
5/5
Just exchanged contracts on a flat in West Wickham and without Laura's beyond the call of duty efforts it very likely would not have happened best estate agent in the universe she got it over the line and I can't thank her enough . Any future dealings will be going straight there and I'd advise all to follow suite thanks again Laura your a star
5/5
We had an excellent experience with KFH West Wickham. Lindsey was very helpful and prompt with all our queries, and played a key role in making the whole process smooth and completing the transaction.
5/5
Brilliant service. Quick sale achieved and Vanessa was on the ball with everything. Sale went through in a month from start to finish. Just like it should be.
5/5
Thoroughly recommended. In a chain of four, KFH, not our agents, our vendors, were the most proactive by a country mile. We had a leasehold at the bottom and probate at the top and from offer to being in our new house it took 9 weeks and 1 day....and I can honestly say that might not have been so short if not for Laura's efforts. Would be our first port of call if we ever sell. Thanks all! Cheers, Chris.
5/5
Our dealings with KFH were excellent. Vanessa kept us in touch with every thing. We were moving from Yorkshire so it made things easier to have a good negotiator. Would recommend KFH.
5/5
I'm unable to fault the service from KFH West Wickham. I e-mailed several agent regarding the property sale, they were the first to come back within 24 hours and the sales agent, Laura Maikovaite, arranged to meet me at the property within a day or so. Clear contract and upfront inclusive fees, personal contact with a named person (and named alternate if she was away) and absolutely minimal hassle from my viewpoint. Laura handled everything from viewing to liaising with both sets of solicitors, fixed the Energy Performance inspection and kept me completely in the loop, I know some on-line services are cheaper, but the quality of service and the way all hassle was minimised was well worth the extra. I would recommend KFH West Wickham to anyone.
5/5
Bang on the money...... Do not waste your time with any other agents in the high street. The girls at KFH West Wickham are outstanding at their job. We had lots of problems with our sale and purchase and they had to 'by pass' other agents who where completely useless in order to complete our transaction. Well done to Vanessa in particular for a massive effort to manage everyone in the chain and remain completely professional through out. We can't thank you enough.
5/5
Testimonial KF&H are simply the best. Lindsay has a fabulous team of experienced staff who are very professional in their approach. They are a credit to the profession and their company; other estate agents could take a leaf from KF&H's book. We say this because their level of communication is second to none. We have sold three houses and have recently bought our fourth and have used various estate agents and none have reached their standard of service.
5/5
Having initially been on the market with an e-agent we switched to KFH as we felt we weren't getting enough viewings. With KFH our viewing footfall more than tripled and they managed every element of the sale with great communication and a lot of flexibility to suit us. Once we had a sale in place the team were absolutely fantastic, Laura in particular went above and beyond what was expected to make sure our chain went through in a timely fashion. Even now 3 weeks on from moving the team are extremely helpful with any last bits and pieces to tidy up - we cannot recommend them highly enough!
5/5
KFH are very friendly, helpful and professional. Laura came round to value our property when we were deciding whether to extend/refurbish or move. She has excellent local knowledge and gave us some good advice as well as a valuation and kept in touch. Subsequently my daughter and her fiancé started looking to buy a house and visited KFH to get property details/information about the local market. They were so impressed with Laura's enthusiasm and efficiency in identifying likely properties, giving some background on them and the number of property details they received. She was very prompt at arranging viewings and helpful throughout the buying process. They are now very happy in their new house. We wouldn't hesitate to recommend KFH to anyone buying or selling locally!
5/5
Another excellent experience with the KFH staff at West Wickham. From start to finish they were professional and on the ball. Admin and transactional aspects were handled seamlessly, and they made every effort to accommodate our house viewing times, which weren't always within standard working hours. The whole team were able to help when we called, and we very grateful that they engaged with the solicitors on both sides to make sure everything completed smoothly and on time. First rate service.
5/5
Vanessa was incredibly helpful during and after the purchase of our house. The speed of responses to our questions was excellent. We also appreciated the friendly and professional attitude.
5/5
Hardworking, small friendly team at KFH West Wickham. I find the team at this branch extremely professional. Laura at KFH worked hard to help me find my current house. Given the market at the time of my purchase was moving very fast it helped that the branch were smart and quick and contacted me as soon as any new suitable properties came onto the market. The branch always kept me up-to-date and fully in the loop at all times with regards to solicitors, timing and exchange of contracts etc which was very helpful
5/5
I used KFH West Wickham first for a valuation of my father's property when he passed away, and later to sell the property. From the first meeting to the completion they were nice to deal with, pro-active, extremely good at keeping me in the loop with developments. I deal with plenty of estate agents in my work life (removals/house clearances) and competence levels can be seriously questionable, but KFH WW were an example of how they all should be - absolutely on the ball throughout the process. Perhaps not as cheap as some, particularly these new "do it all yourself" estate agents, but frankly for taking the stress out of the process, particularly at the stressful time after the loss of my father, they were worth every penny. Plus I have a distinct feeling that they got more for the property than other agents would have, which probably paid for the difference anyway! In summary - excellent. Would happily recommend to anyone.
5/5
We found Ms. Laura Maikovaite - Sales Assistant Manager, very proactive and resourceful. She managed to achieve the price which she predicted which we found to be aligned with market conditions. We had faith in her, and she delivered. We found Hari, one of the Associates very courteous and attentive in dealing with the situation and Charlene manages the Branch well.
5/5
Highly recommend as other local agents are nowhere near as proactive. Excellent service from all staff at KFH West Wickham Branch, particularly Laura and Lindsey.
5/5
Dealt with Vanessa and received a fantastic service. She kept us up to date and was very honest all the time which is refreshing.
5/5
Vanessa and the team demonstrated a perfect understanding of my needs. The level of service was a real and tangible asset from beginning to end.
5/5
We have just bought our first home with KFH West Wickham and these guys are great. They are so helpful and friendly, especially if you don't know the procedures. Especially, Hari and Laura who were there every step of the way. Would recommend 100%
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