Trusted Agent profile · West Sussex

Greenaway Residential Estate Agents & Lettings Agents East Grinstead reviews in West Sussex

4.8

★★★★★ Excellent

76 reviews across 1 platform

88 London Road, West Sussex, RH19 1EP

Greenaway Residential Estate Agents & Lettings Agents's office in West Sussex, at 88 London Road, is rated 4.8 out of 5 across 76 reviews on 1 platform, including 76 Google reviews rated 4.8.

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4.8 / 5

76

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the West Sussex office, from every platform, shown as written. First names only.

5/5

Google

I’ve had the best experience of my first home purchase and that is thanks to Michael. From the moment I called him up to express interest in the property he had listed, he was exceptionally helpful and attentive to my needs as a buyer. Michael was the key driver in getting my purchase over the line, with his strong communication in liaising, and his proactivity to get things done. I 100% recommend him, especially if you’re less experienced in buying. Alongside Michael, I was also very pleased with Carlos too. Whenever I had any questions, he was always enthusiastic and determined to help me where possible, particularly in Michael’s absence. Thanks so much!

Teresa · 20 April 2026

Agent replied · 22 April 2026

Dear Teresa Thank you ever so much for taking the time to leave such a glowing review of your experience with Greenaway Residential Estate Agents. We are absolutely delighted to hear that your first home purchase was a positive one, and we truly appreciate your kind words about Michael and Carlos. Michael is indeed a valuable member of our team, and it is heartening to know that his dedication and proactive approach made a significant difference in your journey. We pride ourselves on providing exceptional service, and it is wonderful to hear that both he and Carlos were able to assist you effectively. Your recommendation means the world to us, especially for those who may be navigating the complexities of buying a home for the first time. Should you have any further questions or require assistance in the future, please do not hesitate to reach out. Once again, thank you for your thoughtful feedback. We wish you all the best in your new home! Best wishes - Darren Greenaway

5/5

Google

I had a fantastic experience with Greenaway Residential East Grinstead and couldn't recommend them highly enough. From the very beginning Michael and Carlos were very professional, approachable and incredibly supportive throughout the whole process. Communication was excellent, i was kept fully informed at every stage, and any questions were answered promptly and clearly. If you're looking for an estate agent who is reliable, professional, and a pleasure to deal with, i wouldn't hesitate to recommend Greenaway Residential East Grinstead

Kendra · 25 February 2026

Agent replied · 25 March 2026

Dear Kendra Thank you so much for taking the time to leave such a glowing five-star review on Google. We are absolutely delighted to hear about your fantastic experience with Greenaway Residential East Grinstead. It was a pleasure to assist you with the sale of your property. Michael and Carlos, along with the entire team, strive to provide a professional, approachable, and supportive service, so it’s incredibly rewarding to know that we met your expectations. We’re thrilled that you felt fully informed throughout the process and that we could address your queries promptly and clearly. Your kind words and recommendation mean a great deal to us, and we truly appreciate your trust in our services. Should you or anyone you know require assistance with property matters in the future, we would be delighted to help. Best wishes - Darren Greenaway

5/5

Google

Having consulted 4 different Estate Agents, Michael stood out from the rest with his clear, friendly and professional manner. He led us through the process, which we had not engaged in for 42 years, and his expertise gave us the confidence to proceed with placing our property on the market. The market transpired to be severely depressed, but through the ups and downs we were kept fully informed and updated and along with Carlos who provided feedback from the viewers. Once we had a confirmed offer Michael and Carlos kept us fully up to date and liaised with all members of the chain to advance us to completion. To say moving is a stressful process would be an understatement, but through it all we had the confidence that our interests were being skillfully managed by Greenaway's. We couldn't fault any aspect of the selling process and can fully recommend Greenways. There are other local estate agents who have a less than glowing reputation, but that does not apply to Michael & Carlos.

John · 25 December 2025

Agent replied · 25 March 2026

Dear John Thank you so much for taking the time to share such a thoughtful and detailed five-star review for Greenaway Residential Estate Agents. We are absolutely delighted to hear about your positive experience with our team. It is truly gratifying to know that Michael stood out with his clear, friendly, and professional approach, guiding you through a process you hadn’t undertaken in 42 years. We are thrilled that his expertise provided you with the confidence to place your property on the market. Additionally, we’re pleased that both Michael and Carlos kept you fully informed through the ups and downs of a challenging market, offering regular updates and feedback from viewings. We understand that moving can be an incredibly stressful experience, and it is heartening to hear that you felt your interests were skillfully managed throughout the journey, right up to completion. Your kind words about not being able to fault any aspect of the selling process and your wholehearted recommendation mean the world to us. Should you or anyone you know require assistance with property matters in the future, please do not hesitate to get in touch. It would be our privilege to assist once again. Best wishes - Darren Greenaway

5/5

Google

We couldn't fault our experience of selling our property with Greenaway. When Michael came around on the initial visit he was the only agent out of our shortlist who actually showed interest and enthusiasm in our house. Our journey from listing to completion was not a smooth journey with several time wasters but Michael was always positive and proactive. Carlos did the majority of the viewings and was quick to get back to us with the feedback. From the point of accepting an offer up to the day of completion Michael was updating us on the sale and pushing when needed and even helped with aspects of our purchase. Even though the selling was very stressful at times, I don't think we would have had a better service from another agent. We could not give less than five stars to Greenaway.

Karl · 25 November 2025

Agent replied · 25 March 2026

Dear Mr Jurgelwicz Thank you very much for taking the time to share your experience with Greenaway Residential Estate Agents. We are absolutely delighted to receive your five-star review and to hear about your positive journey with us. It was a pleasure for Michael to bring enthusiasm and interest to the initial visit, and we’re thrilled that his proactive and positive approach throughout the process, from listing to completion, made a difference, despite the challenges and time-wasters along the way. We’re also glad that Carlos was able to provide prompt feedback following the viewings, ensuring you were kept well-informed. We understand that selling a property can be a stressful endeavour, and it means a great deal to us that Michael’s regular updates and support, including assistance with aspects of your purchase, helped ease the process. Our team is committed to delivering the highest level of service, and your kind words reinforce that we’ve achieved this for you. Thank you once again for choosing Greenaway Residential and for your glowing feedback. Should you or anyone you know require our services in the future, we would be delighted to assist. Best wishes - Darren Greenaway

5/5

Google

Michael was very personable, efficient and responsive…..from initial enquiries through to completion he was open and honest about the ongoing situation which I really appreciated. He clearly had a good relationship with our solicitor and responded promptly to requests for . updates and did his best to expedite progress. I would have no hesitation in recommending him or if the opportunity arose again he would be my ‘ first port of call’ with heart felt thanks. Helen

Helen · 25 November 2025

Agent replied · 25 March 2026

Dear Helen Dear Helen, Thank you for taking the time to share such a glowing five-star review. We are thrilled to hear about your positive experience with Greenaway Residential Estate Agents, and it’s a pleasure to know that Michael provided such exceptional service throughout the process. We strive to maintain transparency and efficiency in all our dealings, so it’s wonderful to hear that Michael’s open and honest communication, as well as his prompt responses, made a difference. We’re also delighted that his collaboration with your solicitor helped to keep things moving smoothly. Your kind words and recommendation mean a great deal to us, and we’re grateful for your heartfelt thanks. Should you ever require our services again, we would be honoured to assist. Please don’t hesitate to reach out. Best wishes - Darren Greenaway

5/5

Google

Greenaway Residential Estate and Lettings Agent are by far the best Estate and Letting Agents that we have ever dealt with and that’s from people who have bought and sold dozens of properties over the last 45 years. Michael Whitehead and his team provided a fantastic service in our time of need, when a relative had a life changing medical event requiring us to sell a rental house they owned in East Grinstead. Unfortunately, the relative had been unable to keep on top of their property. Despite these issues Michael and his team unflinchingly got stuck into the problems, came up with a well-thought-out plan to obtain vacant possession whilst marketing the property, and helping ensure that the tenant happily moved to a nearby property, even before we had given formal notice. Greenaway Residential then achieved six viewings on the first weekend and guided us to first-time purchasers who could potentially complete the purchase in a timely manner. We even got an acceptable price bearing in mind the neglected state of the property. This was achieved in just 3 months from initially contacting Greenways to completion of the sale and the money in the bank. Michael kept on top of the conveyancing process and ensured good communication between all parties resulting in one of the fastest and smoothest transfers we have ever encountered. All this within the fee quoted which we felt was very reasonable considering all the hard work put in. We would also like to mention the help from Carlos at Greenaway Residential resolving a hiccup after the sale completed, giving us good advice resulting in the issue being resolved within a couple of days. So, a big thank you from us to the whole team at Greenaway Residential.

Richard · 13 August 2025

Agent replied · 25 March 2026

Dear Richard, Thank you so much for your wonderful five-star review! We are truly grateful for your kind words and the time you took to share your experience with Greenaway Residential Estate and Lettings Agents. I’m delighted to hear that Michael Whitehead and our team were able to assist you during such a challenging time. We understand how important it is to navigate property sales smoothly, especially under difficult circumstances, and I’m proud of the dedication our team demonstrated in helping you achieve a successful outcome. It’s fantastic to know that we could facilitate a quick sale and ensure good communication throughout the process. We always strive to provide the best service possible, and it’s rewarding to see our efforts recognized. I will also pass on your thanks to Carlos for his assistance after the sale. Our team is committed to supporting our clients even after the transaction is complete. Thank you once again for your trust in us. If you ever need assistance in the future, please don’t hesitate to reach out. Best wishes - Darren Greenaway

5/5

Google

A very refreshing experience. Excellent communication from start to finish . Incredibly responsive and pro active throughout the process. Michael and his team are hugely personable and very easy to work with. They somehow manage to take the stress out of the buying / selling process with their diligence and understanding of the various stages . They are constantly keeping the lines of communication open across all parties , allowing you to trust their judgement , which we found very reassuring during a rather laborious sale. Having experienced and worked with a few Estate agents in the areas of Lingfield and East Grinstead I can honestly say they are head and shoulders above the rest.. I cannot rate them highly enough .

J · 25 July 2025

Agent replied · 25 March 2026

Dear Jo Thank you very much for taking the time to share your positive experience with Greenaway Residential Estate Agents. I am delighted to hear that you found our service refreshing and that our team's communication and responsiveness made a significant difference during your selling process. At Greenaway Residential, we strive to provide a seamless experience for our clients, and it is wonderful to know that Michael and the team were able to alleviate the stress often associated with such transactions. Your kind words about their diligence and personable approach truly reflect the values we uphold. We are especially grateful for your comparison with other estate agents in Lingfield and East Grinstead. Such feedback motivates us to continue delivering the highest standard of service. Thank you once again for your generous endorsement. We look forward to assisting you in the future and wish you all the best. Best wishes - Darren Greenaway

5/5

Google

17/07/2024 I am struggling to add a new review, so I need to edit my old review from 4 years ago. I am delighted to write this review for Michael (again), who recently helped me secure a property and guided me through securing the rental property and a referencing process. Michael was incredibly helpful, kind, and hard-working, consistently going the extra mile to assist and ensure a successful outcome. It comes as no surprise that he has been promoted to manager. In the past few weeks, I have dealt with many letting agents, and it has not always been a pleasant experience. However, Michael stands out as a stellar example of fantastic customer service. He is not only kind but also smart and innovative, willing to make a few extra calls to get things done. Darren, the Managing Director, made an excellent decision in promoting him, as Michael creates a positive atmosphere for the entire office. The only time I felt stressed throughout the process, was when Michael was on holidays! (Well deserved by the way). Carlos, who also works there, is very kind and helpful as well. Unlike many other agents on the same street, there is no attitude or patronizing behavior from either of them. The property rental market in East Grinstead is tough, but with Michael, you are in safe hands. He could easily train the rest of the town on how to conduct business professionally. Thank you very much for your professionalism. It’s evident that you have helped many other tenants and have received excellent reviews for your work. (Below is a review from Aug 2020) Michael who is a property consultant was very helpful and kind, and assisted us in rental process in a smooth, welcoming and professional manner. I wish all property consultants were that friendly. Recommended.

Kat · 25 March 2025

Agent replied · 5 July 2023

Dear Katarzyna, thank you so much for writing the five star review, your effort is very appreciated. I am so glad that Michael is being so helpful, lets hope the check in will be equally smooth. I am sure you will be very happy in your new home. Best wishes - Darren Greenaway

5/5

Google

I am delighted to write this review for Michael, who recently helped me and my girlfriend to secure a property and guided us through the referencing process. Michael was incredibly helpful, kind, and hard-working, consistently going the extra mile to assist and ensure a successful outcome. It comes as no surprise that he has been promoted to manager. In the past few weeks, we have dealt with many letting agents, and it has not always been a pleasant experience. However, Michael stands out as a stellar example of fantastic customer service. He is not only kind but also smart and innovative, willing to make a few extra calls to get things done. Darren, the owner, made an excellent decision in promoting him, as Michael creates a positive atmosphere for the entire office. Carlos, who also works there, is very kind and helpful as well. Unlike many other agents on the same street, there is no attitude or patronizing behavior from either of them. The property rental market in East Grinstead is tough, but with Michael, you are in safe hands. He could easily train the rest of the town on how to conduct business professionally. Thank you very much for your professionalism. It’s evident that you have helped many other tenants and have received excellent reviews for your work.

A customer · 25 March 2025

Agent replied · 24 August 2024

Thank you for taking the time to write such a glowing review of the team. I am glad the team are showing the values of Greenaway Residential and clearly have done an amazing job for you. I hope you will be very happy in your new home, if there are any problems please do not hesitate to contact us. Best wishes - Darren Greenaway

5/5

Google

I would like to express my gratitude for the professional approach, commitment to work and patience, I would especially like to thank Micheal, he helped me go through the purchase of the house very smoothly, he answered all my questions and if I didn't understand something, he didn't leave me without an answer, he helped me a lot, sometimes he didn't have to and he did it out of his good heart, I recommend this agency to everyone, amazing team, big thank you , Justyna and Tomasz

Glow · 25 March 2025

Agent replied · 25 March 2026

Dear Justyna, thank you for taking the time to write the five-star review, your efforts are really appreciated. I am glad that Michael and the team in the East Grinstead office were so helpful and answered all your questions. It is also good to hear that the service you have received has left you feeling enough to recommend Greenaway Residential to other people. I hope the move goes well this week, if there are any problems you know where we are. I also hope you will be very happy in your new home. Best wishes - Darren Greenaway

5/5

Google

Greenaways Estate Agents in East Grinstead were a pleasure to do business with when selling our house, despite problems with the property chain Michael and Carlos were extremely helpful. Michael in particular went above and beyond to ensure that things went smoothly. I would not hesitate to recommend them. Kind regards Gary and Maria lves

Gary · 25 September 2025

Agent replied · 25 March 2026

Dear Gary and Maria, Thank you so much for taking the time to leave such a kind and thoughtful five-star review on Google. We are absolutely delighted to hear that you had a positive experience with Greenaway Residential Estate Agents during the sale of your house in East Grinstead. It was our pleasure to assist you, and we’re thrilled to know that Michael and Carlos were able to provide the support you needed, especially during the challenges with the property chain. We’ll be sure to pass on your kind words to Michael for going above and beyond to ensure everything progressed smoothly. Your recommendation means the world to us, and we’re truly grateful for your trust in our services. Should you ever need assistance in the future, please don’t hesitate to get in touch. Best wishes - Darren Greenaway

5/5

Google

I've been well supported by Michael and Carlos throughout the sale of my brother's retirement apartment. Despite the disappointment of an early buyer pulling out, and then my brother passing away, so we had to start again ; they were always positive and diligent to keep things moving. The communication was always good but not in a over pushy way, as can be the case with some agents. Retirement apartments are rarely a straightforward sale but we got the job done very smoothly in the end. Highly recommended from my perspective.

Paul · 22 March 2026

Agent replied · 25 March 2026

Dear Paul Thank you for taking the time to share your experience with Greenaway Residential Estate Agents. I am delighted to hear that Michael and Carlos provided you with the support and professionalism you deserved during the sale of your brother's retirement apartment. I understand that the process was not without its challenges, with an early buyer withdrawing and the unfortunate passing of your brother. I am, however, heartened to know that our team remained positive and diligent throughout, ensuring that the sale progressed as smoothly as possible under the circumstances. It is particularly gratifying to receive your feedback regarding our communication. We strive to keep our clients well-informed without being overly persistent, and I’m pleased that we achieved the right balance in your case. Retirement apartments can indeed present unique complexities, but I’m thrilled that we were able to complete the sale to your satisfaction. Your recommendation means a great deal to us, and we are committed to maintaining the high standards of service that you experienced. Should you require any further assistance in the future, please do not hesitate to get in touch. Best wishes - Darren Greenaway

1/5

Google

Back in 2024 I attempted to purchase a property this agency was marketing. An offer was made and accepted by the vendor . After 14 weeks into the process he decided to pull out of the process. It was only now that the branch manager Michael Whitfield informed me that the seller had done this 4 times before to other people. Had I been informed of this at the outset I would not have made an offer.He also told me that they would not act on his behalf again to protect any prospective buyers. I took him at his word. You can imagine my surprise when I see the same property recently listed on their website. I did try and contact the managing director Darren Greenaway for an explanation but he failed to ring me back. Finally a quote from his website “ My beliefs are always to have integrity, tell the truth and always look after the customer “ I hope in the future they abide by this. Update. I have been asked by the branch manager to remove this post but I refused because it was an honest review. He has now disputed my account of events and facts so l have been left with no choice but to enclose a copy of an email sent to me to back up my original post. I can see they have come back and tried to edit their initial response some hours after originally posting it I wonder why.

Paul · 25 February 2026

Agent replied · 25 March 2026

Dear Mr Kapalka, Thank you for taking the time to leave your feedback regarding your experience with our agency. I sincerely apologise for not returning your call promptly. I have been on annual leave for the past two weeks and only returned to the office on Monday. As you can imagine, this has resulted in a significant backlog of tasks. When you called on Tuesday and refused to inform my colleague of the nature of your concern, your message was added to my extensive list of calls to return, so this was of your own making I must clarify that the process of purchasing a property in England allows a vendor (and purchasers) to withdraw from a sale at any point prior to the exchange of contracts. This is, unfortunately, beyond our control as an agency. Regarding the specific property in question, my colleague, Michael Whitehead, did inform you at the outset that the vendor had previously withdrawn from two sales, not four as you have stated. Although four sales had been agreed, two sets of buyers also withdrew. Additionally, Michael shared excerpts from correspondence with our client in which the vendor provided assurances that they would not withdraw from a sale again. We understand that this situation is immensely disappointing for prospective buyers, and I assure you that it also represents a significant loss of time, money and resources for our agency. As to the relisting of the property, the client has taken the very unusual step of paying his fee in advance of ther marketing. So to recap you have given us a one star review because i have as yet not returned your call, the delay being created by yourself and for us acting in the best interest of our client. Whilst having shown a duty of care to you as a buyer previously, as well as taking steps to protect future buyers. Best wishes - Darren Greenaway

5/5

Google

I would like to express my gratitude for the professional approach, commitment to work and patience, I would especially like to thank Micheal, he helped me go through the purchase of the house very smoothly, he answered all my questions and if I didn't understand something, he didn't leave me without an answer, he helped me a lot, sometimes he didn't have to and he did it out of his good heart, I recommend this agency to everyone, amazing team, big thank you , Justyna and Tomasz

Justyna · 25 July 2024

Agent replied · 24 August 2024

Dear Justyna, thank you for taking the time to write the five-star review, your efforts are really appreciated. I am glad that Michael and the team in the East Grinstead office were so helpful and answered all your questions. It is also good to hear that the service you have received has left you feeling enough to recommend Greenaway Residential to other people. I hope the move goes well this week, if there are any problems you know where we are. I also hope you will be very happy in your new home. Best wishes - Darren Greenaway

5/5

Google

I feel compelled to take time away from wading through unpacking boxes (we completed on our sale and purchase only 2 days ago) to write about the amazing experience I've had with Greenaway Residential in East Grinstead. Crucially, Michael and Carlos have not only worked tirelessly to achieve a sale but their communication has been second to none, and furthermore, they take time to build a genuine relationship with their clients. Michael even came round at 7pm on the night before we moved to collect a door key for the new vendors to save me having to drive to them on completion day. If you're looking for an Estate Agency who cares, who have your best interests at heart, and one that doesn't charge you through the nose to do an awesome job, then Greenaway are the ones for you. Thank you so much guys 😊 Back to the unpacking........📦📦📦😂 Sylvie xx

Sylvie · 25 January 2026

Agent replied · 25 March 2026

Dear Sylvie Thank you so much for taking the time to leave such a wonderful five-star review, especially amidst the chaos of unpacking boxes after your recent move! We are absolutely delighted to hear about your positive experience with Greenaway Residential Estate Agents in East Grinstead. It’s incredibly rewarding to know that Michael and Carlos’ hard work and dedication shone through during your sale and purchase. We pride ourselves on maintaining exceptional communication and building genuine relationships with our clients, so your kind words mean the world to us. Michael was more than happy to pop round at 7pm to collect the door key, going the extra mile is simply part of our commitment to making the process as smooth as possible for you. We are thrilled that you felt cared for and supported throughout, and that our service reflected our ethos of putting clients’ best interests at heart without exorbitant fees. Thank you for recommending us so warmly; it’s the highest compliment we could receive. Wishing you all the best as you settle into your new home, happy unpacking! If there is anything further we can assist with, please don’t hesitate to get in touch. Best wishes - Darren Greenaway

5/5

Google

Michael and his team are incredibly personable and professional. Michael kept me up to date and assured through every stage of a long and tricky sale and I would recommend him to anyone selling in the area. Many thanks Michael and Team!

Gemma · 25 October 2025

Agent replied · 25 March 2026

Dear Gemma Thank you very much for taking the time to share such a kind five-star review for Greenaway Residential Estate Agents. We are truly delighted to hear that Michael and the team provided you with personable and professional service throughout the sale process. It’s our aim to keep our clients informed and reassured at every step, especially during challenging transactions, and we’re so pleased that this was your experience. Your recommendation is greatly appreciated, and we’re thrilled to have been of assistance. Should you require any further support in the future, please don’t hesitate to reach out. Best wishes - Darren Greenaway

5/5

Google

Michael was brilliant securing us a sale, keeping our buyer sweet when the onward chain was holding things up, and then keeping us in the loop whilst chasing solicitors! He was always very responsive despite us asking a lot of him!

Darryl · 25 October 2025

Agent replied · 25 March 2026

Dear Darryl On behalf of Greenaway Residential Estate Agents, I wanted to extend our heartfelt thanks for your fantastic five-star review on Google. We are absolutely delighted to hear about your positive experience with Michael and the team at our East Grinstead office. Their dedication to securing your sale, maintaining good relations with the buyer during delays in the onward chain, and keeping you informed while liaising with solicitors is a reflection of the high standard of service we aim to provide. We truly appreciate your kind words about his responsiveness, especially given the demands placed upon him and the team, and I will ensure your feedback is passed on to Michael and the team. Thank you for choosing Greenaway Residential and for taking the time to share your thoughts. Should you ever require our assistance in the future, we would be more than happy to help. Best wishes - Darren Greenaway

5/5

Google

Micheal and his team in East Grinstead have sold many of the properties in a retirement development that I manage . They are the most honest, reliable and generous team of Estate Agents that I have ever worked with. They actually care about people of an older age group that are downsizing and get to know them personally. Every Christmas and on special occasions that we have with our residents they generously donate wine and beverages to make the events more special. But what really is surprising and makes them extra special is the enormous charitable work they do at Christmas. They buy and package hundreds of hampers (which includes whole turkeys, vegetables and treats) for those less fortunate and in need, in the local area. Quite simply 'nice people to do business with'.

Natasha · 25 March 2024

Agent replied · 5 July 2023

Dear Natasha, thank you for taking the time to write such a lovely review about the company and the team in the East Grinstead office. It is genuinely our pleasure to support the residents at the development and the wider community. I am glad that the team live up to the company values of honesty, reliability and caring. We look forward to the next resident’s event that we can support you with. Once again thank you for the review and for all your hard work you do with older generation. Best wishes - Darren Greenaway

4/5

Google

Michael arranged the rental of our property when we relocated abroad. Michael was extremely helpful during this stressful period in our lives. He was calm, efficient, professional, reassuring and always available. Communication was excellent. The whole process ended up being quite smooth for which we are very grateful. When there was a hiccup on the property management side, Greenways took my concerns seriously and handled the matter efficiently and resolved it quickly and to my complete satisfaction. Thank you Greenaway Residential.

Claire · 25 March 2024

Agent replied · 26 November 2023

Dear Claire, thank you for taking the time to write the review, your efforts are greatly appreciated. I am sorry about the hiccup in the process, it is not always easy communicating by email. However, I am glad that it was resolved to your complete satisfaction, Simon did keep me updated. Hopefully everything moving forward will be much smoother with no hiccups. Best wishes - Darren Greenaway

5/5

Google

Absolutely amazing and helpful and I would recommend to anyone. Michael was just fantastic and help us to go through a process of buying our first home from the beginning to the end. It was a hard and stressful road due to our not very good conveyancer who made it difficult for all of us but Michael with his experience was the person who help us a lot and made it happened. Very nice, very helpful and very experience and if we will ever need an estate agency again we will get back to Greenaway Residential Estate Agents& Letting Agents East Grinsted for sure. I would recommend it for everyone. Big Thank you for all your help and effort😊

MAGDALENA · 25 March 2024

Agent replied · 24 August 2024

Dear Magdalena, thank you for taking the time to write the five-star review. I cannot believe we finally got there with your purchase, I think it is an understatement to say, 'due to your not very good conveyancer', in truth they were horrific. However, the team got there in the end, and we hope you will be very happy in your new home. Best wishes - Darren Greenaway

5/5

Google

Michael acted for us when we sold our father’s flat in a retirement home. The process was fraught with unforeseen and difficult obstacles and Michael was brilliant throughout. He sought out solutions and chased up answers where I’m sure others would have given up. His communication was excellent at all times. He was doggedly determined to see the sale through for us and he delivered. An excellent agent who goes above and beyond. Can’t recommend highly enough!

Carol · 25 March 2024

Agent replied · 5 July 2023

Dear Carol, thank you for thank you for taking the time to write such a glowing review. I am glad we finally got there for you and Michael gave such a great service that you feel confident enough to recommend him and Greenaway Residential to others. Hopefully you are happy in your new home and if we can be of assistance to you, please do not hesitate to get in contact. Best wishes - Darren Greenaway.

5/5

Google

We recently completed both the sale of our home and the purchase of our new one through Greenaway Residential, and we couldn’t be more pleased with the service we received. From the very start, Michael Whitehead was absolutely on it, …

Alyson · 22 July 2025

Agent replied · 25 March 2026

Dear Alyson Thank you ever so much for your wonderful five-star review! We are absolutely … More

5/5

Google

Id give 5 more stars if that was possible.Excellant service,great availability,help and advice . Many Thanks Michael and Carlos

Golden · 25 December 2025

Agent replied · 25 March 2026

Thank you so much for taking the time to leave such a glowing review for Greenaway Residential Estate Agents and in particular Carlos & Michael. We are thrilled to hear that you were so pleased with our service, availability, and the help and advice provided. Your kind words mean a great deal to us, and we truly appreciate your support. It has been a pleasure assisting you, and we look forward to being of service again in the future. Should you have any further queries or require assistance, please don’t hesitate to get in touch. Best wishes - Darren Greenaway

5/5

Google

We purchased both our new home via Greenaways and used them to sell our existing property. We found them very professional and Michael, in particular, went beyond the call of duty. It is nearly 40 years since we purchased our previous home and Michael played an invaluable role in answering our questions about today's house buying and selling process and in acting as a middleman between us and the other parties in the transactions. He was also very generous with his time in providing access to the property we have now purchased, so that family members could view it and so we could take measurements for refurbishment work. Our experience of using Greenaways was very favourable and we have no hesitation in recommending them. Marion & Frank

Marion · 25 March 2023

Agent replied · 5 July 2023

Dear Marion & Frank, thank you for taking the time to write such a wonderful google review, it is really appreciated. I am so happy that Michael and the team provided such a professional and helpful service and were not only able to find you an ideal property but also the ideal buyer. It is good to know that you feel confident in Greenaway Residential to recommend us to other people. We will hopefully see you at some the events that Natasha will arrange from time to time. Best wishes - Darren Greenaway

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