Fox and Sons West Sussex reviews

★★★★★ 5/5

Google

I’m currently in the process of buying my first home, and I honestly couldn’t have asked for better support than what I’ve received from my mortgage advisor, Steven, and my estate agent, Emily. Steven has been exceptional from day one, patient, knowledgeable, and incredibly proactive. He’s taken the time to explain every step clearly, answered every question (no matter how small), and consistently gone above and beyond to make the mortgage process smooth and stress-free. Emily has been equally fantastic. She’s been unbelievably accommodating, always quick to respond, and genuinely invested in helping me move forward with confidence. Her professionalism and friendly approach have made a huge difference during what can be a stressful time. Even taking time away from her busy schedule to sit down with me and explaining how to fill certain documents and forms Both Steven and Emily have absolutely smashed every expectation. Because I work dangerously close to their base of operations, I keep popping in far more often than any normal human should. With endless little questions. Constantly. Relentlessly. And yet, they’ve been nothing but kind, patient, and genuinely helpful every single time. At this point, I’m basically part of the furniture, and they still haven’t tried to hide from me behind the desk. That’s dedication.

Franck · 2 April 2026

★★★★★ 5/5

Google

We’ve just moved in to a rental property via Fox & Sons and honestly had such a positive experience throughout. The whole process felt clear and well organised, and communication was always quick and helpful, which really made a difference. A special thank you to Ruth, who was incredibly helpful and reassuring the whole way through. She kept us updated, answered our questions, and genuinely made what can be quite a stressful process feel much more straightforward. Thank you so much !

Nicole · 16 March 2026

★★★★★ 5/5

Google

Recently, we found our new home to rent through Fox and Sons in Worthing. The whole process was very smooth. Ruth in the office was very helpful and pleasant to deal with, great communication, swift replies, answering our questions promptly. I was delighted that from the time we put the holding deposit down, the entire reference process was completed successfully within 48 hours. I was fearing a stressful few days but it turned out, it was all very easy. Thank You Ruth!

Justyna · 28 November 2025

★★★★★ 5/5

Google

We had a really difficult experience with the solictors in our chain but i want to say a big thank you to Emily for keeping me sane! When she said "leave it with me" I knew it was in good hands. Thank you also to Jason, especially at the end when he really pushed the solictors to get it over the line.

Hayley · 26 March 2026

★★★★★ 5/5

Google

I’ve just let out my property through Fox & Sons, and I can honestly say that Ruth has been exceptional throughout the entire process. From the first conversation to securing the tenancy, she’s been proactive, organised, and a pleasure to deal with. Ruth handled everything quickly and efficiently, keeping me informed at every stage. She anticipated questions before I even had to ask them, solved issues before they became problems, and made sure the entire process ran like clockwork. This is the kind of service that makes a landlord’s life infinitely easier. Her professionalism, attention to detail, and genuine care for both landlord and tenant are rare qualities in the industry, and exactly the kind of qualities that deserve recognition. Employees like Ruth are the reason clients return and recommend Fox & Sons. I sincerely hope the company values her as much as I do, because she is an absolute credit to the team and more than worthy of reward. Thank you, Ruth, you’ve set the bar very high!

R · 19 August 2025

★★★★★ 4/5

Google

Fox and Sons Worthing handled my recent recent purchase, and I was happy with their approach, which was transparent and efficient. The only area for improvement I would have is that - during parts of the process - I was sometimes dealing with two focal points, instead of one. From an individual perspective, Emily was both friendly and responsive throughout the process, from initial viewings through to completion. This included much appreciated updates and proactive open communication during the final stages. Thank you Emily!

Emma · 11 July 2025

★★★★★ 5/5

Google

Ruth at Fox & Sons Worthing has been excellent in managing our lettings and consistently delivers a fantastic service. For us, it’s incredibly important to find the right tenant and to ensure everything is handled correctly, not only for us but for the tenant as well. Ruth’s dedication, knowledge, and professional approach truly stand out, and she absolutely deserves this positive review. Highly recommended!

Maple · 28 November 2025

★★★★★ 5/5

Google

Tara has been great from the moment we met her! As first time buyers and completely new to this process, Tara has taken her time to really explain all in great detail and made sure we understood. She's continued to check in on us when we had to start a new house search all together and really has been part of our journey. We are close to completing on our first home and I'm grateful Tara has been guiding us through. Highly recommend!!

Connie · 11 June 2025

★★★★★ 5/5

Google

Absolutely recommend Steven Buchan the mortgage broker at Fox and Sons. He has done everything in his power to help me secure the house of my dreams. He is always happy to answer any questions and give support when necessary. Thank you Steve!

Emily · 16 February 2026

★★★★★ 5/5

Google

Steven is the absolute best! He made the whole mortgage process so stress-free. He is genuinely personable and was always there to call or text back, which made us feel completely supported. He is very friendly and responsive and was able to help renegotiate the price for us. I would recommend 100%

George · 26 November 2025

★★★★★ 5/5

Google

I cant thank Emily Johnson enough for all her encouragement and help in the selling of my home,she was always so happy and professional when showing people around my house. Thank you so much you are a star Sandra and Chris x

Vicky · 16 February 2026

★★★★★ 5/5

Google

I would like to take a minute and say a few words about Ruth. She's been such a great help and her lovely attitude brightens up a house! We had a viewing quite late at 17:30 and due to traffic we were a bit late. Ruth was so lovely and professional all throughout and she was just bright and friendly and just amazing. You don't often meet people like her in the Lettings teams. Thank you for all the help and for keeping informed every step of the way🌟 💯💐

Mălina-Ioana · 3 December 2024

★★★★★ 5/5

Google

We sold my mum's flat through Fox and Sons and from the very beginning everyone was so friendly, you were always welcomed with a smile. My thanks go to Charlie though. He was always so polite, so helpful and always made you feel like nothing was too much trouble. Charlie answered every call and every email, replying straight away to any queries I had. Our sale was a bit complicated and did take time but Charlie would send emails for me, make photocopies of documents for me and would chase any questions I needed answering from the solicitors or the buyers. Charlie was professional, courteous and always had a smile on his face. Thank you for all your help Charlie and we wish you all the very best for the future

Y · 24 November 2024

★★★★★ 5/5

Google

From the very first phone, call Emily was a pleasure to deal with. She is highly professional, incredibly helpful with a genuinely warm personality. Throughout the entire process Emily answered my questions keeping me informed and updating …

Susan · 16 February 2026

★★★★★ 5/5

Google

Tara was exceptional from start to finish. I had sold my house through a change of circumstances and Tara made the whole process seamless. From clearly specifying the requirements to then completing the hard work in the background, Tara managed to secure me a full mortgage offer within weeks. She also ensured that I am adequately protected going in to my new home. I will be recommending her to any and all looking for assistance with their home buying needs.

Samuel · 29 October 2024

★★★★★ 5/5

Google

Ruth is an absolute gem! She helped us tremendously with finding a rental property and answered every question I had even when I called multiple times back to back just to ask another question. She was so patient and helpful and I cannot thank her enough!!

Cassandra · 26 November 2025

★★★★★ 5/5

Google

Ruth was absolutely amazing with helping me find the right place for me and my partner. She was so kind and thorough with recommendations and I would highly suggest anyone request for her services in the future. Thanks again Ruth for a stress free experience!

Nick · 5 December 2025

★★★★★ 5/5

Google

Emily has been amazing since taking on my property. After 3 failed sales, this 4th one seems to be the final one and she used her negotiating skills to get well over the asking price! …

Alex · 16 February 2026

★★★★★ 5/5

Google

After speaking with a couple different mortgage advisors, I spoke with Tara. What struck me first about Tara was that she offered me so much more information from the offset compared to other advisors, which was really helpful being a first time buyer. She has been so supportive and helpful throughout the process, always willing to make time for us and answer any questions we had. She was able to secure us a good rate and went above and beyond to get things done when we needed them. Really honest and genuine person who just wants the best for her clients, 100% recommend!

Bernie · 9 October 2024

★★★★★ 5/5

Google

“I had a fantastic experience working with Ruth. From start to finish, Ruth was incredibly professional, responsive, and attentive to every detail. Ruth guided me through each step of the renting process with clear communication and made the experience smooth and stress-free and was always available to answer my questions and went above and beyond to ensure everything was handled efficiently. I highly recommend Fox and Sons to anyone looking for a reliable, trustworthy, and friendly letting agency”

Solomon · 6 November 2024

★★★★★ 5/5

Google

Recently started renting a property in Goring and Ruth was amazing! It was quite the journey to get here, from her showing us around other properties to being really accommodating to our unique situation and needs, and contacting us about …

Emma · 16 December 2025

★★★★★ 5/5

Google

Ruth was so helpful in finding me a property. You can see she genuinely cares and is passionate about her role and anyone looking for patience, compassion and professionalism as a first time renter should definitely give her a call

Alice · 5 December 2025

★★★★★ 5/5

Google

Recently found a place to rent through Fox & Sons. Ruth helped make the process very simple and stress-free. Very efficient and excellent customer service along every step of the way. Thanks Ruth!

Sean · 17 January 2026

★★★★★ 5/5

Google

Tara Larkin is a magnificent mortgage advisor. She is very efficient and professional. She is taking care of the whole process with our mortgage, keeping us updated, explaining very well all the procedures and getting the best deal or rate with lenders. Very good broker, I truly recommend her

V · 11 July 2025