Trusted Agent profile · West Park, LEEDS
Verified
★★★★★
35 reviews across 3 platforms
263 Otley Road, West Park, LEEDS, LS16 5LQ
Part of Walker Smale, see every office.
Walker Smale's office in West Park, LEEDS, at 263 Otley Road, is rated 4.8 out of 5 across 35 reviews on three platforms, including 25 Google reviews rated 4.8.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Simon Walker and Michael Smale formed their successful estate agency partnership in 1996. Having built a strong professional relationship during their time working for a large corporate estate agency in the area. Simon and Michael decided to join forces and, as Walker Smale, they have helped move people in, out and around North Leeds and Wharfedale for over two decades. With over 80years combined experience as estate agents in the local property market, Michael and Simon have the expertise to handle and advise on any property related matter.
Every review we hold for the West Park, LEEDS office, from every platform, shown as written. First names only.
5/5
GoogleWorking with Simon at WalkerSmale has been unequivocally the best experience I have had with estate agents. Simon was responsive, kind, patient, trustworthy and understanding through our quite long and complicated buying and selling process. Using his many years of experience Simon helped us navigate many a challenge and was vitally important in ensuring the sale and purchase went through. We would recommend Simon wholeheartedly if you are considering which agent to use
5/5
GoogleWe saw three estate agents and selected Walker Smales. Simon Walker was very personable and obviously had many years of experience in the area. He showed empathy with the property, unlike one of the others who was only concerned with square footage. We also sold our property for well above the valuations of the other agents. Simon Walker showed round every single viewer and gave us immediate feedback by phone. The online advertising was outstanding, with sympathetic accounts of the property. Karen Smales video tour was exceptional. We would highly recommend Simon Walker and Walker Smales. Dianne and Colin Wood-Robinson
5/5
GoogleWe have recently sold our family home with Simon, having originally purchased it through him as well - and we cannot recommend him highly enough. Our family has a long history of buying and selling property with Simon and his team spanning more than 20 years and 6 properties, and throughout that time we have always found him to be in a league of his own when it comes to selling homes. Simon pays close attention to every detail and takes the time to genuinely get to know his clients. From a buyer’s perspective, this means he only introduces properties that truly suit your needs. From a seller’s perspective, it provides great reassurance: the buyers he identifies and connects you with are serious and well-matched, helping to ensure a smooth, secure transaction. Simon’s professionalism, knowledge and personal approach make the whole process far less stressful than it might otherwise be. We cannot recommend him highly enough and very much hope to continue working with him for many years to come.
5/5
GoogleWalker Smale have far exceeded our expectations of what an estate agent can do. Simon and the team were extremely helpful at every opportunity and assisted us throughout a tricky sale to achieve the best possible outcome. Simon took time to be thorough and detailed in every area, always a phone call away and also made every effort to fully understand what we were looking for in an onward purchase. We will be using Walker Smale without hesitation whenever we next need to buy or sell.
5/5
GoogleWe are so pleased we chose Simon to sell our property and help us find our new home. Simon is an absolute gentleman, always approachable, patient, and available whenever we needed support or advice. From the very beginning, he was completely transparent about every detail, including costs, timelines, and what to expect throughout the process. He handled all the viewings professionally and was incredibly flexible, working around our busy schedule without any hesitation. Even after securing the sale, Simon has continued to go out of his way to show us potential new homes, which we’ve truly appreciated. His dedication, honesty, and genuine care made what could have been a stressful process feel smooth and manageable. We would highly recommend Simon and Walker Smale to anyone looking to buy or sell their next property.
5/5
GoogleWe have had the benefit of working with Simon Walker on two occasions now. Simon's professionalism when we bought our house led to us appointing him when selling 5 years later. On both occasions Simon was brilliant - he is incredibly knowledgeable, personable, contactable, and really went above and beyond to help us resolve any issues and expediate the sale. We would absolutely recommend Walker Smale and are really grateful to Simon and the team for making the process go smoothly.
5/5
GoogleI recently brought a flat with the help of simon, and I couldn’t be more pleased with my experience. Simon was very welcoming, professional and top man to deal it. I arranged to view the property 3 different times and even on short notice and wasn’t a problem for Simon and always worked around me. Thank you so much for your help and all the best in the future.
5/5
GoogleAs first home buyers Walker Smale was great. Simon was always available and accommodating, answering all our questions and liaising between us and the vendors. The team also responded to emails very quickly so there was never a hold up with proceedings.
5/5
GoogleWe had the absolute pleasure of working with Simon and the team selling our property in Kirkstall. There were some challenges along the way (none to do with Simon and the team just some challenging buyers). However this made Simons service even better, as mentioned we had numerous set backs on the way (none which were out fault either) but every time Simon would stay positive and motivated to get the property sold. Every time we spoke with Simon on the phone he was a pleasure, always asked how our kids are (we actually went through 1.5 pregnancies whilst working with Simon) and all of the personable touches. I honestly can't explain how brilliant Simon and the team are - if you're selling a house in that area of Leeds and use someone else in my opinion you're making huge mistake! Without sounding cheesy part of me is gutted we've sold the house now so I don't get to chat to Simon anymore! This is probably the best way I can explain how good Simon was is that if I bumped into him in a restaurant or pub I'd be over the moon and pay for everything for him then no doubt end up spending all night chatting! Thats not just because he's such a lovely personable man but equally because of how professional and brilliant he is!
5/5
GoogleWalker Smale are a great property agency. We dealt with Simon from the North Leeds office when purchasing our recent property and he was courteous, helpful and professional at all times. He answered queries promptly and kept us advised of any up-dates throughout the process. I can highly recommend this agency.
5/5
GoogleAbsolutely amazing from start to finish , Michael and Karen were brilliant, great communication from them , helped us with our letting and they made it very easy for us , couldn’t recommend them enough. Thanks you Michael and Karen for your support.
Thank you for a great review! We are delighted everything went well for you.
5/5
GoogleI recently bought a house with the help of Simon, and I couldn’t be more pleased with the experience. From our first interaction to the final closing, Simon was friendly, highly professional, and incredibly supportive throughout the entire process.
5/5
GoogleWe've both bought and sold through Walker Smale in the past few years, and in both transactions it was a really positive experience. Simon helped us through the whole process, gave clear and very well-informed advice from his apparently-encyclopedic understanding of the local area and market, recommended and organised very capable local tradespeople where we needed a few bits and pieces (e.g. cleaning) done, professionally negotiated a fair deal on the price (both in buying and in selling), and then worked very effectively with the respective legal teams to get everything completed. Very highly recommended - and many thanks!
Dear John. Many thanks for your kind words. Simon will be delighted to hear such positive comments about your experience of Walker Smale and the service he provided for you.
5/5
GoogleWe have recently completed on the sale of our home and would like to say a big thank you to the team at Walker Smale and especially to Simon at the West Park Office for helping us through each step of the process which went smoothly and efficiently. Simon's kindness and understanding after living in our home for 35 years was very much appreciated and we would highly recommend Walker Smale to anyone thinking of selling their property in the North Leeds Area.
5/5
GoogleI have used Walker Smale for several transactions. They have always provided a professional and highly competent service, delivered in a friendly and courteous manner. They adopt a proactive and common sense approach throughout from valuation to completion, working closely with all parties in a timely and efficient way to facilitate the progress of the transaction. I would have no hesitation in recommending Walker Smale.
5/5
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5/5
GoogleProfessional, proactive and excellent attention to detail. Would highly recommend Simon and Walker Smale
5/5
FacebookWe would highly recommend Michael and the team at Walker Smale. Being new landlords we didn’t know what to expect but Michael and Karen guided us through the process, kept us up to date and made everything so simple and stress free. The marketing material and virtual tours they did were amazing. We will certainly be using them again in the very near future.
5/5
GoogleI can’t say enough great things about Simon at Walker Smale! We switched to Walker Smale to list our home in Leeds after having a poor experience with another well-known agent in the Headingly area. We were extremely impressed with Simon’s professional and consistent communication as were always aware of any new developments during the sale. Simon secured high quality property photos that took advantage of the natural lighting in our property. The property description was detailed, accurate and presented our property in the best possible way. Simon suggested an excellent solicitor who took the stress out of home selling for us and got us to completion faster than the original estimate. If you’re looking for a professional estate agent with a personal touch, Walker Smale is the best in Leeds!
5/5
FacebookWe would highly recommend Michael and the team at Walker Smale. Being new landlords we didn’t know what to expect but Michael and Karen guided us through the process, kept us up to date and made everything so simple and stress free.The marketing material and virtual tours they did were amazing.We will certainly be using them again in the very near future.
1/5
GoogleListen my property without my permission, failed to carry out required legal checks. Found to be rude when asked how he could list a jointly owned property
5/5
GoogleI'm now living in my lovely new home and it's all down to you guys! You've gone above and beyond to help out. I'm really impressed with your service, cannot fault, and would definitely recommend Walker Smale. I'd also like to say a huge thanks to Sue and Mary. Sue your help and support was flawless, I am truly greaful. And Mary you were a pleasure to deal with, and you were also the first impression I had of Walker Smale and you set the bar nice and high! You both are a real asset to the team. Lastly thank you Simon, who would always cater for all my needs. Ultimately you've made me and my partner very happy! Well done to you all! Hopefully I'll have the pleasure of dealing with you guys again in the future! Rylan & Laura
5/5
GoogleI'm now living in my lovely new home and it's all down to you guys! You've gone above and beyond to help out. I'm really impressed with your service, cannot fault, and would definitely recommend Walker Smale. I'd also like to say a huge thanks to Sue and Mary. Sue your help and support was flawless, I am truly greaful. And Mary you were a pleasure to deal with, and you were also the first impression I had of Walker Smale and you set the bar nice and high! You both are a real asset to the team. Lastly thank you Simon, who would always cater for all my needs. Ultimately you've made me and my partner very happy! Well done to you all! Hopefully I'll have the pleasure of dealing with you guys again in the future! Rylan & Laura
5/5
GoogleThanks to Simon, Michael and Karen for handling the sale of my house. Highly recommend this estate agent.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Walker Smale's West Park, LEEDS office has 35 reviews across three platforms: 25 on Google, 7 on Facebook (across the whole business), 3 on View Agents.
Walker Smale North Leeds is rated 4.8 out of 5 across all 35 reviews, and 4.8 out of 5 on Google from 25 reviews.
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Peter wrote: "Mr Walker was very professional and extremely helpful when he valued our house, then listed it on the market and sold it within a couple of days, at a price we ..."
Walker Smale North Leeds, 263 Otley Road, West Park, LEEDS, LS16 5LQ.
