Connells Witney reviews in West Oxfordshire

★★★★★ 5/5

Google

Kyla Smith was absolutely amazing and super helpful in buying our first home. We first met her for a different property that we decided not to go ahead with, and afterwards she found us the perfect one. She managed to get everything finalised really quickly. Since it was our first time buying a property and we knew nothing about the process, she handled everything smoothly and guided us through every detail. Huge thanks to her and the amazing team at Connells! Deniz.

Deniz · 18 August 2025

★★★★★ 5/5

Google

Connells witney is the best service provider for buying/renting the properties. They kept us updated at every stage, making the whole process smooth and stress-free. Communication was clear, and they went above and beyond to ensure everything was handled quickly and efficiently. We’re so happy with our new home and really appreciate all the hard work Connells put in to help us get here. Highly recommend them to anyone looking to buy or rent a property! I would love to special thanks to Kyla to make our process very smooth. Thank you.

Chinthika · 18 August 2025

★★★★★ 5/5

Google

My fiancé and I recently worked with Samuel from Connells Witney to find a rental property, and we couldn't be happier with our experience! Samuel was incredibly professional, responsive, and attentive throughout the entire process. He took the time to understand our needs and helped us find the perfect home. We absolutely love our new house, and it wouldn't have been possible without Samuel's support. We were also given a lovely welcome gift upon collecting the keys to our new home, which made a wonderful impression on us, especially on such a hectic moving day. It was a thoughtful gesture that added a personal touch to the experience. We are very grateful for Samuel's hard work and excellent customer service. We highly recommend Samuel and Connells Witney to anyone looking to rent a property!

Nadine · 17 April 2025

★★★★★ 5/5

Google

I sold my house with Connells Witney. You find in Connells very good and very prepared staff especially Jamie agent very communicative and very polite guy. I recommend Connells to help you to sale your house. Thank you Connells and Jamie for all your help and support.

Igri · 19 September 2025

★★★★★ 1/5

Trustpilot

I have had the misfortune to experience…

I have had the misfortune to experience Connells both as a buyer and through a valuation request. In buying a house the 'agent' forgot his keys, leaving us stranded several miles from public or local transport. He'd moved onto anotyer buyer. In them being passed on to them via zoopla in trying to value our home I received 8 telephone calls, and was signed up to numbered email 'services'. What an utter shambles.No manners, no accumen, no integrity. Avoid like the plague.

Samuel · 23 September 2026

★★★★★ 5/5

Google

Dan White was fantastic. We sold through Connells which nearly fell through at the last minute due to difficult buyers. Dan went above and beyond to get it over the line and us successfully into our new home. Genuinely would have fallen through without him. Would recommend!!

Kim · 9 August 2025

★★★★★ 5/5

Google

I had an exceptional experience with Connells Lettings Agent and Samuel Harley. Their professionalism, dedication, and attention to detail made the entire process smooth and stress-free. Samuel was incredibly knowledgeable and went above and beyond to ensure my needs were met. I felt supported every step of the way. Highly recommend their services to anyone looking for a seamless and reliable letting experience.

Goodwin · 19 December 2024

★★★★★ 5/5

Trustpilot

Alicia has been absolutely brilliant as…

Alicia has been absolutely brilliant as our mortgage advisor. From the very beginning, she kept us consistently informed and updated throughout the entire process, even though things are still ongoing, she has already gone above and beyond for us. Her communication has been incredibly smooth, clear, and easy, and she’s always been available to answer questions or offer reassurance when needed.

Samanta · 29 November 2025

★★★★★ 1/5

Trustpilot

An Estate agent that is not interested in selling houses!

I called them to arrange a viewing and was told they would ring me back when a salesman was back in the office so I waited in for the afternoon and they never rang back. I called the next day told them I had waited in and didnt get an apology and was just told everyone was in a meeting. The property is listed with another agent so I just called them and arranged a viewing with them instead. Now looking at reviews on here I feel I have dodged a bullet! I would be most unhappy as a seller if I thought my agent was letting potential buyers slip away like this, especailly on a property listed with multiple agents!

Mark · 23 July 2026

★★★★★ 4/5

Google

Connells witney . Kept me in the loop as this was our first purchase of a park home . As it was a different kind of property we learned together the steps needed . All were extremely helpful and would recommend

Melanie · 9 August 2025

★★★★★ 5/5

Google

Daniel and Jamie were brilliant. They supported both my purchase and my sale. Kept me in the loop too! I would recommend them and the team in Witney!

Gabriella · 22 November 2025

★★★★★ 1/5

Trustpilot

Terrible experience

Terrible experience. Lovely staff though. NO actual advice given. Didn't sell it but equally gave no advice about the little changes we could have made which would have helped us. The tenant left it in bad condition and we never visited the property. We relied on them to give us advice, they marketed it, conducted viewings but not once did they say - you should do x & y and this will help the sale. Persuaded us to use their auction option as 'in all the years of me working here, we've never not sold one at auction' - ours didn't sell and we had to pay £6k. We removed it, went on with another agent having done some work and then it sold straight away.

Sarah · 28 June 2026

★★★★★ 5/5

Google

Kyla was very friendly and helpful. Gave good information on property and helped with my questions . Quick to deal with my enquiries Many thanks Shaun cross

Shaun · 22 November 2025

★★★★★ 1/5

Trustpilot

I Am not happy with the service i…

I Am not happy with the service i received in connells kingsthorpe. The team were hard to communicate with and not pro active very arrogant and also at time very rude at times particularly the branch manager,My sale was delayed and eventually leading me to pull out because after 9 weeks after accepting an offer the buyer hadn’t even been ID verified.If you want to sell your house please avoid at all cost.

Christopher · 12 August 2026

★★★★★ 5/5

Google

Sam was lovely and prompt whilst helping me and my housemate find our beautiful flat. He was great for helping suggest suitable properties and was very friendly. He even helped us get set up with contents Insurance. Highly recommend!

Emma · 8 July 2025

★★★★★ 1/5

Trustpilot

Deposit Thieves

Connells managed a property which I rented for almost nine years. Whilst they were kind of adequate in managing the property and would respond reasonably quickly to any maintenance issues their behaviour when it came to return the deposit was appalling. They attempted to withold £895 of a total deposit of £1300. They claimed this was for cleaning and damage repair but I cleaned the property thoroughly before I left and nothing in the house was damaged. I raised a dispute about this with the Tenancy Deposit Scheme which was a bit of a pain to do and took quite a long time to be resolved but, ultimately, I received the full deposit back. Another friend of mine who rented through Connells had a very similar experience and didn't receive any of his deposit back. They're basically thieves and obviously view not returning the deposit as a means to make money. I would never rent anything through Connells again because of this and I'd advise people to be very, very wary because I suspect they try to do this with everyone.

R.J · 15 June 2026

★★★★★ 5/5

Google

Kyla is exceptional in her role and a credit to Connells. She was incredibly proactive in trying to find us the right property, listened to and acted on our feedback and persistent in attempting to source us our next home. Thank you for your efforts.

Rebeccaandmyles · 19 April 2025

★★★★★ 5/5

Google

Kyla was amazing and so helpful, we were first time buying who knew nothing of house buying and was great explaining the process. Worked with our budget to find us the best house. Highly recommend

Kathryn · 9 August 2025

★★★★★ 1/5

Trustpilot

The worst estate agent I have ever…

The worst estate agent I have ever used. If your looking to rent avoid them, once your in the property expect no help from them. If you have issues that require resolution with the property, they will not give you any assistance. We had several issues and everytime we wanted assistance nothing, they are always not reachable on phone or they never call back when they say they would.

Hamed · 11 August 2026

★★★★★ 5/5

Google

Molly and the team have rapidly improved the operation of this branch- everyone I have dealt with on this renewal cycle in branch have been professional, friendly, and most importantly- effective in handling our queries. We have been tenants at this property for nearly 10 years now and the current team at Connells Witney are by far the best team we've had the pleasure of dealing with. A credit to the whole of Connells group!

SkyRocket · 25 October 2023

★★★★★ 5/5

Google

Thank you for such a great service. Especially Liam Robinson for his dedication to my search. He followed up the links he sent with call. He took on my case in great detail making sure, as best he could, that my requirements were correct. As it's turned out I have found a property elsewhere but Liam is a great asset to company.

James · 26 June 2024

★★★★★ 1/5

Trustpilot

They are not honest they always team…

They are not honest they always team with landlord to claim money from tenants unlawfully they need to be diligent in dealing with customer , and the staff are very horrible and disrespectful if you claim money from customer unlawfully you might be happy but ut a life stigma and scam i will never recommende any one to d business with Cornell on any account.

Ese · 25 August 2026

★★★★★ 5/5

Google

Many thanks to Daniel for going above and beyond to push the sale of our property over the line. I would definitely recommend Connells at Witney to anyone in the area.

Adrian · 9 August 2025

★★★★★ 1/5

Trustpilot

I rented a flat in front of Connells 2…

I rented a flat throughConnells 2 years ago.. After 2 years and 3 months I moved out.. I painted the whole flat, cleaned all the carpets with carpet cleaner, changed all the curtains and returned it.. I didn't do any damage.. I didn't even use a nail. But they didn't give me back even 1 penny of my deposit amount. I don't know what to do. It's been 3 years since I came to the UK. They are taking advantage of me.

Binson · 2 May 2026