Trusted Agent profile · West Oxfordshire

Allen & Harris Witney reviews in West Oxfordshire

3.3

★★★★★

335 reviews across 2 platforms

54 Market Square, Witney, OX28 6AF, West Oxfordshire, OX28 6AF

Allen & Harris's office in West Oxfordshire, at 54 Market Square, is rated 3.3 out of 5 across 335 reviews on two platforms, including 121 Google reviews rated 4.8.

Google logo

4.8 / 5

121

Reviews on Google

This office

Trustpilot logo

214

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the West Oxfordshire office, from every platform, shown as written. First names only.

2/5

Trustpilot

Allen and Harris

Allen and Harris, WhitchurchJust put my parents house on the market with Allen and Harris and not impressed with communication at all. An Open House was arranged but on the day of the Open house no communication with either myself or my brother)who lives in the house) so I was a bit concerned. I rang the office and was told one of their colleagues should have got in touch with me to say it had been pushed back two weeks. I had not received a phone call or message of any kind. I was then told it was rearranged for two weeks later, again no communication and nothing materialised.Early days but already thinking of finding someone else to sell the house.

Jacqueline · 27 August 2024

5/5

Google

Mark came out to value my house recently and was so professional and knowledgeable about the area. He was friendly and informative and explained everything clearly to me. I would definitely recommend Allen & Harris, especially Mark if you are looking to sell your house.

Natasha · 10 October 2024

Agent replied · 23 October 2024

Thank you Natasha Gee for taking the time to leave us your wonderful recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Thank you so much to Poppy, our lovely mortgage advisor. As first time buyers, she has eased our anxieties and always been available to answer any of our questions, as well as our parents. We are very grateful and would highly recommend her to everyone!

Hannah · 10 October 2024

Agent replied · 23 October 2024

Hi Hannah, Thank you for your wonderful review of our local team and providing them with 5*! - Best Wishes, Scott @ Customer Care

1/5

Trustpilot

60% 1-star reviews at the time of…

60% 1-star reviews at the time of writing, this should be the only red flag you need. Firstly, they mis-sold the tenancy, and assured certain facts that were conditional on my signing were true, that turned out not to be true. There is no way I would have signed the tenancy if they had not been misleading. When confronted, they made demands from me which were unreasonable, including ‘not to open the window’ of which there is only one in the apartment. Corey is especially corrupt, and the biggest scammer, stay clear as he will gaslight anyone and back track/say whatever he feels like to cover himself. Stay clear. Remember, 60% 1-star reviews. That is the majority of all reviews. Please don’t waste your time.

Anonymous · 6 July 2024

5/5

Trustpilot

Excellent Service from Yupy, Roath Branch

I’m incredibly pleased with the service I received from Yupy Sarwar at Allen & Harris Estate Agents for our recent home purchase. The home buying process can be daunting, but Yupy was fantastic every step of the way.From finding potential properties to helping me negotiate an ideal contract, Yupy was always available and communicated how each part of the whole process would move forward. He also understood the housing market in our search area, which allowed us to get an incredible deal that exceeded our expectations.Yupy answered all my questions with in-depth explanations, ensuring I fully understood what I was doing and why it was necessary, going the extra mile and assisting me with obtaining numerous specialist reports on the condition of the property and ensuring that when access was required for these inspections to take place the property was accessible, even at short notice.His knowledge and experience, combined with his patient approach, made this otherwise stressful event a smooth and successful process. I highly recommend him to anyone.

Al · 2 July 2024

5/5

Google

We've been working with the team at Witney branch to purchase our home. I would like to specifically mention and thank Poppy and Sophie who have been amazing in supporting us through this stressful time. Poppy's knowledge of the mortgage process is second to none and the whole Allen & Harris team is friendly and helpful.

Ellen · 27 January 2024

Agent replied · 23 October 2024

Hello Ellen! Thank you for taking the time to leave your 5* review about our local team, it is much appreciated. Kind regards, Scott @ Customer Care

5/5

Trustpilot

Definitely recommended

Definitely recommended! Tried PeterAlan first to sort my mortgage and after almost 9 months and wasted over £1000 I just gave up. Very disappointed! Thanks to Liam Tresilian at Allan&Harris Albany road who managed to sort my mortgage within a week. very pleased! Thank you Liam

Halil · 8 September 2025

5/5

Google

Currently going through the process of buying out first house with Allen & Harris. Sophie has been exceptional at keeping us up to date with what’s happening and explaining everything to us as first time buyers. Responds fast which is super helpful for getting this process done asap. Would highly recommend using her as your agent.

Tobias · 28 December 2023

Agent replied · 23 October 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

If you’re looking for a Mortgage Advisor - Poppy comes with the highest recommendation. Poppy is extremely helpful, knowledgeable and efficient. Thank you so much for all of your help - wouldn’t have got through this process without you!

Sarah · 10 October 2024

Agent replied · 23 October 2024

Many thanks Sarah Heineman for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Amazing service

Witney Branch:My self and my partner used Allen and Harris to view a property which we fell in love with, we then decided to put an offer in. We have dealt with Poppy throughout the process which has been seamless from start to finish. Poppy has been very professional and found us a mortgage that suited our needs whilst taking in to account interest rates and affordability. I can honestly say Poppy is amazing and we would highly recommend her services if you are looking for a mortgage. Nothing is too much trouble. We are certainly looking forward to getting the keys to our new family home.

Kristienne · 12 April 2024

1/5

Trustpilot

Poor communication

We previously used Allen and Harris to market our property and had a terrible experience. Today, we arranged to view a property marketed by them. I had reminder text messages confirming the viewing and when I arrived the owner said he accepted an offer 4 days ago and he was told Allen and Harris would inform anyone who had arranged to view - which they did not. Total waste of time and confirms my views.

RD · 16 January 2026

5/5

Google

Really great services from Poppy and the team. Always on hand to answer any questions we had and made the buying process clear from start to finish which was great as first time buyers!

Ben · 10 October 2024

Agent replied · 23 October 2024

Ben Weller thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

We used Allan and Harris’ mortgage…

We used Allan and Harris’ mortgage advisor service. The lovely Alanna Docherty helped us with honestly everything for buying our new house. She was amazing we could not fault her. She really went above and beyond and as for many people, all the things that come with buying the house can be very confusing but Alana explained everything so well and just made the whole process stress free to be honest. She always answered any messages or query’s quick and was always so friendly and polite. Her knowledge is great as well. We are so happy with the service provided and cannot recommend Alana enough. If you are looking for a mortgage advisor she is the one, we will be using her again for future housing things. Thanks so so much again Alana 😊

Yaz · 31 October 2023

5/5

Google

I would highly recommend Poppy Jamieson Walker mortgage advisor, she helped me a lot 🙂 Thanks for everything to Poppy and the team of Allen and Harris 🙂 …

Tokos · 10 October 2024

Agent replied · 23 October 2024

Hi Tokos Emoke, thank you for recommending Poppy Jamieson Walker, we are delighted to hear about your positive experience with her and our team at Allen and Harris. Best wishes, Lucy, Customer Relations.

5/5

Google

Poppy was amazing!!! As first time buyers my partner and I like a lot of couples were quite nervous but she was so lovely and explained everything really well and made everything super easy to understand. Anyone looking for a mortgage advisor would 100% recommend 👌 …

Jessica · 24 October 2023

Agent replied · 23 October 2024

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

2/5

Trustpilot

Incompetent.They assured me it was a good tenant

They assured me it was a good tenant. When I received the referencing it turned out she wasn't earning enough to pay the rent, had lied about her job and salary, had seven addresses in eight years. I only learned this three days before she was supposed to move in. I stopped the deal and decided to sell. Allen and Harris still want their fee. The demand is £300 more than on the contract. Total incompetence.

Jean · 5 November 2025

5/5

Trustpilot

I just want to thank Dylan for getting…

I just want to thank Dylan for getting my house he has been amazing to me and all my family. Wouldn’t have this house if was not for Dylan. Thank you so much Dylan. You are such a lovely gentleman thanks for everything . Many thanks Jessica and family

RUBEN · 20 March 2025

5/5

Google

We had a really positive experience with Allen & Harris who helped sell our flat. Sophie was fantastic and a big reason we managed to get everything over the line due to her relentless chasing of slow solicitors. We can now finally enjoy our new home. Would highly recommend!

Scott · 18 March 2025

2/5

Trustpilot

TERRIBLE EXPERIENCE

PAISLEY OFFICE What went wrong well everything did what I was promised never happened first time buyers didn't have a mortgage in place which I was told wouldn't happen!!!! The mortgage wasn't approved and they didn't have the decency to inform us unbelievable then because of the delay I had to fork out for another home report which had to be a special way never heard of it and the company they got gave it to another surveyor who weren't approved I mean you couldn't write this!!! Then another surveyor sent and he said he would have it sent the next day 23/9/25 and today 25/9/25 no call I've been in bed very ill all week and this helped to contributed it once again I had to call them to find it was done on Tuesday 😡I mean what does it take to inform your client you charge enough for no communication shocking I have sold more houses whilst they were children and never ever had anything like this happened before and always was kept in the loop so all in all I'm really disgusted with the service and would never use them again

Diane · 25 September 2025

5/5

Google

Lisa was fantastic. After viewing our property she spent a lot of time with us discussing the current market and the full details of our property. We valued her experience and felt we could trust her opinion. Very happy with the whole experience .

Jenny · 28 November 2023

Agent replied · 23 October 2024

Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

So poor experience with them!

So poor experience with them. Before peyment was taken, the Sequence Brooker was ringing every day. After payment made, totally change atitute. Lack of communication, no reply, ignoring, waiting forever. Because not receiving support from broker I made bad mistake pull out from property I was hoping to buy. Always been worrying when problem because this broker is not with you when really need.They change big amount of money for lifetime service. But no service after payment.

Marcin · 12 October 2023

5/5

Google

Really happy how the team in Witney looked after me. Sophie and Mark were always happy to help and answered any questions I had. Thank you!

Vikki · 10 October 2024

Agent replied · 23 October 2024

Many thanks for your marvellous 5* review Vikki. Best wishes, Lucy, Customer Relations.

5/5

Google

James was brilliant throughout. He was really thorough with all that was asked of him. Would happily work with him again. Thanks James 😊 …

Rachael · 10 October 2024

Agent replied · 23 October 2024

Thanks Rachael Webster for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Best estate agent ever

I used Allen and Harris to purchase a house and Connor Sherman was my estate agent. He was so friendly and helpful. Kept me updated throughout the whole process and would chase up any enquiries that I had immediately.Also, Liam Tresillian, the mortgage broker at Allen and Harris, was extremely helpful and found me the best mortgage deal. I highly recommend using Allen and Harris.

Lisa · 9 May 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Allen & Harris's Google reviews
The Trusted Agent

Is this your office? Claim your page.