Winkworth Northampton reviews

★★★★★ 1/5

Trustpilot

very rude agent and poor behaviour

One of the agents at this firm has abused a member of our team because she had taken one day's leave. He then decided to leave a review of the whole firm making serious allegations about our firm.

Karen · 26 May 2026

★★★★★ 5/5

Google

Estate agents with a personal touch! Ian helped us so much during our move, both with our sale and our purchase. Everything that could go wrong did go wrong, but Ian was always there for us to sort it out, advise us what to do or just reassure us. When Ian wasn't available, the Winkworth team always did their best to help us in any way they could. Outstanding customer service, professional, understanding and empathetic. Thank you!

Gerry · 10 October 2022

★★★★★ 5/5

Trustpilot

Highly Recommend!

As first-time landlords, we couldn’t have asked for a better experience with Winkworth. The whole team has been absolutely fantastic, friendly, knowledgeable, and always approachable. They’ve made the whole process smooth and stress-free, and are always happy to help, even by sharing contacts for trusted local tradesmen when needed. It’s been a pleasure working with them, and we feel in very safe hands. Highly recommend!

A · 28 September 2025

★★★★★ 5/5

Trustpilot

Fantastic service from all the team

Over the past 13 years we have had a fantastic service from all the team at Winkworths in letting, managing and finally selling our property. They were consistently professional, efficient and knowledgeable and made the whole experience go smoothly. Thank you!

M · 27 April 2026

★★★★★ 5/5

Trustpilot

Efficient, professional service

Aaron and his team have been on the ball from the start and found me new tenants quickly and with no fuss. They´re a great team - Stanislava is particularly helpful! Would definitely recommend as letting agents.

Alison · 27 May 2023

★★★★★ 5/5

Trustpilot

Efficient and friendly agents

Guy, John, and Gillian were brilliant in handling the purchase of my first home. They were always quick to respond and had all of the answers to my many questions. They are knowledgeable and professional. They even went out of their way to communicate with my solicitors directly to ensure things were progressing smoothly.

Sterling · 11 May 2024

★★★★★ 5/5

Trustpilot

A* for Aaron

Aaron assisted us with selling our flat. He was professional, extremely knowledgeable on the local market and a pleasure to work with. The photos that were arranged for us were also excellent. Aaron kept us informed during the whole process. I wouldn't hesitate in recommending Aaron, or Winkworth, to anyone looking to market their property.

H · 5 November 2020

★★★★★ 5/5

Trustpilot

Aaron Priscott is an absolute legend

Aaron Priscott is an absolute legend. I ended up with nowhere to live after maida vale floods and he said "I know a guy". Relocated us, got us into our new home. Then at the new year. I said I want to stay here, Aaron made it happen. Hes a legend and I have no idea how he did all of that. Now I just live a life with my dog 🐕. Thanks Aaron for being such a legend. Aaron for president

Drew · 1 March 2022

★★★★★ 5/5

Trustpilot

Have been using Winkworths for years

Have been using Winkworths for years. They’ve always provided a solid service in terms of lettings, accounts and the managed service and have definitely made our lives easier when renting our flat. Have absolutely no issue recommending them. Special thanks to Aaron, Yanick and Michael.

Ben · 11 July 2022

★★★★★ 4/5

Trustpilot

Overall I think they are good agents.

The entire experience was very good. However I cannot give full 5 stars because I had clearly stated in my offer that I required professional cleaning of the property I rented before my entry and this was obviously not done. Winkworth offered a top up cleaning which is why I remove only one star. Still this caused some stress and delays to me. For 5 stars I would have wanted everything to be done perfectly from the start. Overall I think they are good agents.

Customer · 30 August 2023

★★★★★ 5/5

Trustpilot

Excellent service from Aaron and team…

Excellent service from Aaron and team at Kensal Rise branch renting out our property. Highly recommend

MO · 14 September 2025

★★★★★ 5/5

Trustpilot

I have dealt with Aaron Priscott in the…

I have dealt with Aaron Priscott in the Kensal Rise office for several years. Together with his team they have provided a great letting service. Responsive, reliable and helpful. And successful!

Venetia · 8 September 2023

★★★★★ 5/5

Trustpilot

Winkworth hellesdon

Winkworth - Hellesdon Norwich,Me and my partner viewed several properties across norwich and being first time buyers couldn’t ask for more from an estate agents. Neil was always on the phone checking in and showing us around not only our purchased property but many we viewed before and can not fault him. Max and hannah also played a major part with the behind the scenes stuff and max chasing many questions so promptly for us calling back normally the same day. Fantastic estate agents and staff would highly recommend. Kieran & Chloe

Kieran · 2 December 2021

★★★★★ 1/5

Trustpilot

Hannah Nola - TERRIBLE & UNPROFESSIONAL

Hannah Nola - Terrible, Unprofessional, Cant Do The Job! Had an appointment for 1pm today, 05/08/23. That I arranged with Hannah Nola, who might I had forgot to actually arrange the appointment which meant me calling up this morning to ensure I can still view the property at 1pm, which I was told I now had the confirmed booking timeWhen we arrived to the property, there was a queue out the door. When I asked the gentleman now allowing another group in during our booked time he said "you'll need to go to the office and speak to Hannah", who might I add was nowhere to be seen during the confirmed appointment time We went over to the office and knocked on the door, only to be met with a rude woman putting her finger up and telling us to wait. Turns out, this was the illusive Hannah; dealing with something else other than the appointment she arranged, forcing us to stand in the rainAfter waiting a period of time me and my partner decided it wasn't worth dealing with such an unprofessional organisation so we walked away When I complained; Hannah had the audacity to lie and at first attempt to say "she isn't sure what I mean, the viewing arranged today were not only for me", which doesn't explain why she wasn't there, and why we were forced to stand in the rain When I made my complaint clear, that we had an agreed time and I expected her to keep the appointment and at least be present, she attempted to blame the other visitors who were there to view the property saying it was because "they were late", however unaware to Hannah; we spoke to them and they had an appointment for 1pm as well Absolutely terrible management and process, poor attitude and frankly the attempt to lie and deflect is all the writing on the wall anyone needs AVOID AVOID AVOID

Miles · 5 August 2023

★★★★★ 5/5

Trustpilot

Top quality service

Aaron and Andrew and the whole team at Winkworth were/are a pleasure to work with both as a property buyer, and then as an owner. Having worked with a number of Estate Agents I am familar that it's hard for a purchaser to find and trust the agent you are dealing with, but in Winkworth's case - they were straightforward, transparent, understood the key issues, kept to what they said, and worked to ensure a smooth and successful process for everyone. If you're looking to sell, buy or rent out your property I would highly recommend Winkworth.

MJ · 1 August 2023

★★★★★ 5/5

Google

I am appreciate anyone has time to read my real comments and experiences with Winkworth Northampton. I am a honest renter until now I prepaid 6 months already, during the last 1 year rental time，i don't have any extra requirements and trouble making things to agent or landlord , ( I paid the toilet mending and kitchen pipe fix fees by my self ,tried my best to keep the house clean and garden tidy ,I cherish what I have and respect agent and landlord ) Recent 2 months, once inspection the agent took a pics of sealant dirty things,she didn't took most clean places pics and very rude to told me " where was the dirty thigs come from " , I followed what she told me , cleaned it , but I want let the agent to make sure deterioration standards and check it again , she refused, she didn't want figure out what part was deterioration. Afterthat, I once asked another agent could it be possible to refund a month so I could go back to China to see my mom ,another agent Natasha each time send me Email with a command tone, "you should ... you must ..."Even she said "you landlord came to me overnight ...i didn't know what information she want to implied. but I listen from the first agent 's words. " your landlord was in another country "when I tried to reach the landlord to discuss the early release. During the whole conversation with agent Natasha , I politely ask always and due to linguistic barrier. Also for respect each other . I tried my best to respect the 2 agents. I compromised to finished the contract , recent 2 days , I found some light need to mend and garden equipment also ( due to deterioration), I send pics to agents , they were not reply since 5 days ago . I am a Chinese lady still struggling with my English. Hope anyone could help me how to deal with this situation ? Thanks .

Ran · 8 March 2025

★★★★★ 1/5

Trustpilot

I called the Dartmouth Winkworth branch…

I called the Dartmouth Winkworth branch to ask about a property we are interested in. We’re cash buyers. I was polite and had some very normal (basic) questions about the property before booking a visit as we don’t live near - my husband and I are experienced in this area. I didn’t mind so much that he wasn’t much help, but I do object to his aggressive and condescending manner. He objected to questions about how long the property had been on the market and how much interest there had been, giving me dismissive, unhelpful responses. He asked if I had “ever actually bought a property before” and if I knew “anything at all” about the market. Every reasonable question I asked about the property was turned by him into a personal attack on me to suggest that I didn’t know what I was doing! I wondered if he was a complete misogynist and could hardly believe the conversation I was having. He told me to put my questions in an email and said that he had never had a conversation like that one before! Then he hung up. I suppose he might be new to being an estate agent, although he didn’t sound like that was the case - regardless, that’s no excuse! I’ve had plenty of business dealing with estate agents and asking questions and I’ve never encountered anyone so rude and patronising. If I were the person paying Winkworths to sell that property I would be very displeased.

Kate · 28 July 2023

★★★★★ 5/5

Google

I recently chose to rent my property in Northampton. I chose 3 agents to come round and value the house for rent and discuss the services they could offer. Winkworth were far superior compared to the other agents. They were very supportive in helping me get the house ready for renting and the fees are very competitive. All the staff are kind, helpful and knowledgeable. There was a little hiccup in the first few days after my tenant moved in but this was sorted swiftly. I highly recommend Winkworth’s to anyone choosing to rent their house.

Lucie · 10 October 2021

★★★★★ 5/5

Trustpilot

Professional, honest and highly knowledgeable

Winkworth were our estate agents for the purchase of a house in Norwood.Aidan was a professional, friendly and honest presence throughout this process. From the minute we walked through the door for the first viewing to when the contract got confirmed, myself and my partner felt supported, in good hands and treated with honesty which was doubly significant given that we were the buyers not the vendors.Genuinely, a stressful process was made that little bit easier for having Aidan involved in it. We couldn't recommend him highly enough. Thanks Aidan, I hope you get the sunshine holiday soon.

Mr · 6 October 2021

★★★★★ 5/5

Trustpilot

Such brilliant staff

Such brilliant staff! So friendly and helpful at every stage.

Finn · 20 March 2026

★★★★★ 5/5

Trustpilot

Very happy w Winkworth!

Very happy w Winkworth! We had trouble selling our lovely Victorian house in a sellers' market and were stumped as to why. We were on the market during the stamp duty holiday for five and a half months with over 30 viewing and no offers, with no help from the previous agent as to why. Winkworth arrived, got the right buyers through the door, and had us under offer at an asking price we were happy with in just over a month. That's some serious magic there!Alex and Aidan were very helpful throughout the selling process and made sure communications kept flowing despite delays down the chain. We completed last week and were very pleased we switched to Winkworth! Thank you, Alex & Aidan and the CP team.

Amber · 25 August 2021

★★★★★ 5/5

Trustpilot

Aidan Naude is a saint!

I never thought purchasing my first property would be so stressful. It wasn't the process, it wasn't Winkworth, it was the vendor. They were so unhelpful, unresponsive and such a massive headache throughout the entire process, that I considered pulling out. However, Aidan was an absolute saint from start to finish. He professionally dealt with me and the vendor and kept everything on track as much as he could, even going above and beyond of what I'd expect an estate agent to do (late night updates, chasing all hours of the day, etc). I am so grateful to Aidan and his team for all the work they've put into this and I can't thank you all enough. I'll 100% be using this branch again.

Will · 17 August 2021

★★★★★ 5/5

Trustpilot

World Class

After initially receiving excellent service from Winkworth the second step in my rental process was overseen by Aoife Quail. There was transparency, communication and professional assistance throughout the process. This process wasn't an easy one, but for someone immigrating to the UK the service can only be described as WORLD CLASS.

Patrick · 26 November 2020

★★★★★ 2/5

Trustpilot

Buyer of property represented by agent

As a buyer of a property represented by a Winkworth agent (Helga), the experience wasn't great. To her credit, Helga was quick to jump on the phone to speak. However, she also seemed to be a step behind the rest of the parties involved (sellers, buyers, and the two parties' respective solicitors), often needing us to update her on the latest with the process, rather than her liaising with the sellers or the solicitors directly and being a step ahead. Predictably, this caused massive stress and almost cost us the house in the last stages of the purchasing process. Worst of all, when asked to confirm things on the sellers' behalf, it seemed almost like she just said yes without actually checking with them, and then had to renege on her 'confirmation' days later. It's unclear whether this was a strategy to get the seller into a more favorable position (understandable, as the seller is her client), or general lack of communication on her part, but it certainly came off as unprofessional and made for a less pleasant buying experience than it could have been.

Anton · 14 July 2021