5/5
A great team to deal with
Guy, Charlie and the team were excellent throughout the whole process. Quick to respond, helpful with questions, and a pleasure to deal with.
Trusted Agent profile · Northampton
★★★★★
979 reviews across 2 platforms
221 Wellingborough Road, Northampton, NN1 4EF, NN1 4EF
Winkworth's office in Northampton, at 221 Wellingborough Road, is rated 4.0 out of 5 across 979 reviews on two platforms, including 114 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Winkworth Northampton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Northampton.
Every review we hold for the Northampton office, from every platform, shown as written. First names only.
5/5
A great team to deal with
Guy, Charlie and the team were excellent throughout the whole process. Quick to respond, helpful with questions, and a pleasure to deal with.
1/5
Made me pay for postage
They sent me a letter in the mail asking to sell my property but didn’t pay the full postage. I had to pay £2 so this unknown letter could be delivered just to find out they’re trying to sell to me. When I do sell my property I won’t be going here if they aren’t competent enough to add correct postage to a letter
At Winkworth we are always disappointed to receive a review such as yours, and we’re sorry to hear about your experience, Lauren. As all Winkworth offices are independently owned and operated, if you’re able to update your review with the details of the specific office you dealt with, we would be happy to look into your concerns further. Thank you in advance.
1/5
Very rude agent
Very rude agent, i think their name is Maggie. Was very unhelpful and rude. My mother confirmed the viewing and provided her phone number but the agent failed to even call. Called later and belittled my mother while being snarky.
Good morning, We are sorry to hear that you have had a bad experience with Winkworth. I am afraid I cannot find you on our system. Please advise what office you booked the viewing with ?
5/5
Deborah did a great job with the…
Deborah did a great job with the photography for our property. She was professional, efficient and very easy to work with on the day, which made the whole process straightforward. The photos came out really well and captured the house beautifully, helping it present strongly when it went live online. We really appreciated the care taken and would happily recommend Winkworth’s photography service.
Thank you so much for taking the time to leave an excellent rating Jon. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
Lauren Douglas (Winkworth Shorditch)…
Lauren Douglas (Winkworth Shorditch) has helped me find tenants twice. On both occasions, she's found me multiple high-quality tenants very quickly. On both occasions, I've been delighted with the support she's provided. Her local knowledge and understanding of the ever-changing regulations governing the market are unequalled. I'll certainly be using Lauren Douglas again.
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us and we agree, Lauren is truly a gem to have on our team! We look forward to working with you again in the future!
5/5
If you want the best agent, try Nicole!
I wish to extend my utmost appreciation for the outstanding service provided by Nicole during my home purchase. Throughout this intricate process, Nicole has been an invaluable source of expert guidance and support. Whether you are buying, selling or renting a home, her professionalism, unwavering dedication, and commitment to delivering exceptional service are commendable. Nicole's ability to establish a personal connection and genuinely understand clients' needs is truly remarkable. She is a genuine asset to your agency, exemplifying the qualities of a top-tier agent. I would wholeheartedly recommend her. Once again Nicole, thank you!
Thank you so much for your kind words, Sophia. We really appreciate you taking the time out to share your experience with us, and we agree, Nicole is truly a gem to have on our team! We look forward to working with you again in the future!
5/5
Excellent Agents
I have worked with many estate agents on buying and selling properties. I also used to work in the commercial property sector. In selling this property I have been very impressed by the advice and service given by Winkworths but notably by Lewis. We have been informed and regularly updated (without chasing or prompting). Lewis has been proactive throughout to ensure that our sale was made quickly and efficiently. I highly recommend Lewis and Winkworth.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
1/5
I am extremely disappointed with the…
I am extremely disappointed with the service provided by this agency. It has now been over a month since I moved out of the property, and I have still received no clear response regarding the return of my deposit. Despite repeated attempts to obtain an update, communication has been poor and unhelpful. The most concerning aspect is that the agency’s advice has simply been to hire a solicitor in the hope that this might put pressure on the landlord. Rather than actively assisting in resolving the issue, they appear to have shifted the responsibility and cost onto the tenant. A letting agency should act professionally, communicate effectively, and help facilitate a fair and timely resolution of deposit matters. Unfortunately, this has not been my experience. I would advise prospective tenants to think carefully before using this agency.
5/5
Aaron was an amazing help
Aaron was an amazing help. As soon as I spoke with him regarding re renting my flat he put me on the right 'track' in regards to everything I needed to do or not to do. The previous tenants left the flat in a real mess and Aaron recommended certain businesses that dealt with many of my concerns ie getting rid of rubbish, where to get an EPC from etc. As soon as the flat was ready to go on the market Aaron was able to muster up fifteen applicants whilst weedling out a few that weren't quite right for my flat. He got me an immediate offer which was a little more than expected which was great. Overall I had a great experience with Winkworth, would definitely use them again and recommend them to anyone that would like to rent out their property.
Thank you so much for your kind words, Juliet. We really appreciate you taking the time out to share your experience with us, and we agree, Aaron is truly a gem to have on our team! We look forward to working with you again in the future!
2/5
Poor. Data protection ignored, no-show for viewing appointment.
Very friendly contact via email with Abbie Greisman. My explicit request not to use my data for any marketing purposes was simply ignored though. We send agreed on a date for a viewing, for which I received an appointment reminder on 13/07. But nobody showed up at the property, and the error wasn't even acknowledged; Abbie referred to a much earlier email exchange from 09/07 though, suggesting that it was all our fault. Poor.
5/5
A Lettings agent who gives good advice & listens
Ben at Winkworths Clapham gave me good advice from his valuation visit through to finding me a tenant within 2 weeks of going on the market. I achieved close to the rental value advertised in a competitive market & the process was stress free because he listened to my requirements.
We’re delighted to hear you had a 5-star experience at Winkworth Clapham, Monique. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.
5/5
I cannot recommend Aaron and his team…
I cannot recommend Aaron and his team highly enough - they are first rate, professional, knowledgeable and dependable. Any issues were ironed out quickly and Aaron went above and beyond to find a solution that left tenants, landlord and buyer happy. Aaron is extremely responsive, practical and a delight to deal with. I have dealt with other local agents over the years and Aaron is head and shoulders above the rest. He knows the market inside out and I wouldn't hesitate in renting my property with his team again.
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Aaron is truly a gem to have on our team! We look forward to working with you again in the future!
5/5
Recently rented out my flat in Kensal…
Recently rented out my flat in Kensal Green with Winkworth Kensal Rise and am very happy with the service provided by Aaron Priscott and his team, from the initial consultation through to the tenants moving in. They are extremely professional and have a great knowledge of the market. They were able to get over the asking price (which I was definitely sceptical of), and provided me assistance with preparing the flat for renting as required. I would definitely use them again and recommend them to anyone.
Thank you so much for your kind words, Sophie. We really appreciate you taking the time out to share your experience with us, and we agree, Aaron is truly a gem to have on our team! We look forward to working with you again in the future!
5/5
Winkworth Kensal Rise
I have been a client of Winkworth for many years. I am a landlord. Throughout the time I have been with them. I had no problems renting out my property and the standard of the tenants was always excellent, due to them being thoroughly checked and sourced.The Letting Department is staffed with super professional guys who will always be at the end of the phone for help and advice.A particular shout out to Aaron Priscott, now Letting Director. and Frazer Cook. Thank you guys.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
Buy a house from Thomas Syms
I was a first time buyer and a little apprehensive about buying a property. My agent, Thomas Syms, really understood what I was looking for very quickly and was able to suggest some suitable properties. He was also able to suggest some really good properties that were not what I thought I would like but were actually a very pleasant surprise! He has been encouraging and supportive throughout the long process and I was able to complete yesterday. Thomas is approachable and calm and definitely knows his field.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
Reece and Tim of Winkworths Woking have…
Reece and Tim of Winkworths Woking have been amazing, I have been having problems with my solicitors on a property purchased through them. They have gone above and beyond for me and after 7 long months they have helped the situation along tremendously. I cannot recommend them highly enough, professional, friendly and above all proactive. Thank you so much
5/5
Thomas has been a superstar throughout the first-time buying process!
Thomas has been a great help throughout the process of myself and my partner buying our first home. He's been with us from the very beginning of the purchase process (initial viewing) all the way through to exchange and completion. As first time buyers we didn't really know what to expect from the process, but Thomas has always been on hand to help us (helping with arranging last minute viewings with the seller and guiding us through the entire process). Thomas has helped to make what could have been a very stressful process as smooth as possible, which we are both extremely grateful for. Thank you Thomas!
Thank you so much for your kind words, Amy. We really appreciate you taking the time out to share your experience with us, and we agree, Thomas is truly a gem to have on our team! We look forward to working with you again in the future!
5/5
Great service from Alex and his team
Great service from Alex and his team. We'd be happy to recommend.
5/5
I recently rented my property through Winkworth and the experience was absolutely seamless from start to finish. Hassle-free, straightforward, and they made the whole process incredibly simple, exactly what you want as a landlord. Throughout every stage, they were thorough, on the mark, and gave me complete peace of mind with no worries whatsoever. Natasha and Ian are a brilliant team, always willing to help, always one step ahead, and nothing is ever too much trouble. The quality of service is second to none and I would not hesitate for a single moment to appoint them as my agents again. If you're looking for agents you can truly rely on, look no further. Highly recommended!
5/5
Aaron is totally different from other…
Aaron is totally different from other letting agents. He goes above and beyond to be helpful and works incredibly hard at building relationships with landlord and tenant. I wouldn't hesitate to recommend him and his team. It is very rare to find someone who goes above and beyond but Aaron does. I'd also like to praise Stanislava for her excellent administration of the process. As a landlord I will definitely be using them again. It is also rare for me to give this much praise but they definitely deserve it. Thank you Winkworth lettings team!
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
My experience with Winkworth was so far one of the best experiences that I’ve had with a letting agency in Northampton. They are very professional, they are very good at their job and they are there to help you and answer the phone when is needed. I started renting with them for the first time in December and I am very happy with their services. Nikki was the person that I’ve spoken with the most. She always wanted to help and she made sure that I’m satisfied with all the services that they can offer me. Very happy with her services. Another person that I would like to mention is Ian. He was very responsive and made sure that the condition of the flat is ideal before I moved in.
Thank you Marina for taking the time to provide us with valuable feedback.
5/5
Great Experience with a Professional and Friendly Team
Everyone at Winkworth was fantastic. it’s been a real pleasure getting to know them over the past few months. They were approachable, friendly, and down-to-earth, while also being highly professional and clearly very good at what they do, which made all the difference for us as first-time buyers.
Thank you so much for taking the time to leave such a great review, Thomas - we really appreciate your business. If you’re able to let us know which office you dealt with, I’d be delighted to pass on your kind feedback.
5/5
Smooth and professional sales process
We sold our property through Winkworth and delighted we instructed them. The whole process was very professional, from initial visit, photographs to viewings and our property sold quickly and at asking price. Special thanks to John for managing the majority of the process and who really pushed and chased everyone to get us to exchange. Would highly recommend to anyone looking to sell.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
I’ve used Winkworths for many years…
I’ve used Winkworths for many years with no complaints. They found nearly 30 people to go and view my rental property which had been recently renovated and found new tenants very quickly. All along the way, they sorted out the paperwork, inventory inspection, references etc. Aaron, my contact at Winkworths, did his best to make sure not only I was happy but also the tenants. Efficient, professional and always kept me updated how things were going. As a landlord, I would highly recommend Winkworths.
We're happy to see that you had a 5-Star experience! Thanks for sharing.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Winkworth Northampton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Northampton.