1/5
TrustpilotI would give less if I could
No communication, actively encourage Gazumping I wouldn't purchase any property through Connells and I recommend anyone thinking of using them to think again
Trusted Agent profile · Northampton
Connells Northampton reviews
★★★★★
1,833 reviews across 2 platforms
6 Wood Hill, Northampton, NN1 2DA, NN1 2DA
Connells's office in Northampton, at 6 Wood Hill, is rated 2.2 out of 5 across 1,833 reviews on two platforms, including 196 Google reviews rated 4.5.
Reviews
Every review we hold for the Northampton office, from every platform, shown as written. First names only.
Trustpilot2/5
Googlenon coordinated workforce
4/5
TrustpilotConnels Team
Connels Team - they are very friendly and helpful.They do a great job for our property!!!!Thank you all Connels team!!!
1/5
TrustpilotNot with them again
Not with them again. Never sign any contact with them. Very uphappy with the total situation.
5/5
TrustpilotThank you to Connells Letting Manager…
Thank you to Connells Letting Manager Sharon MortonTrought her we just rent nice property
1/5
TrustpilotNo progression route for an ethnic…
No progression route for an ethnic minority!
1/5
GoogleLettings department is woeful, never answer the phone.
1/5
Trustpilotabsolute joke.
absolute joke.Unprofessional and liars, how they are running a business i will never know.stay away at all costs!
5/5
TrustpilotI've used Connell for 4 house purchases…
I've used Connell for 4 house purchases over the years and always found them to be great.
4/5
GoogleHelpful and responsive to our requestsPositiveResponsiveness, Quality
5/5
TrustpilotThey sold my house in the most…
They sold my house in the most difficult time. Cambourne Connells were amazing.
1/5
TrustpilotTerrible company
Terrible company, Terrible estate agents .
3/5
GoogleRating only, no written review.
Agent replied · 22 October 2025
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing EAComplaints@Connellsgroup.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Feedback and Support Team.
1/5
TrustpilotWaste of time
Waste of time, don’t bother with this useless and incompetent business.
1/5
TrustpilotBad service
1/5
Trustpilotno interest in helping the…
no interest in helping the tenant...just the money they are afterdo not trust
1/5
TrustpilotUnprofessional lettings X
No response when messages left .. No showings ... Flat let straight away when changed agents ...
1/5
TrustpilotCustomer service is 1/10
Customer service is 1/10. Rang few times, I left my details and no respond.
5/5
GoogleRating only, no written review.
Agent replied · 8 October 2025
Awesome to hear you had such a great experience and thanks for the feedback! We’d love to know more about why you left such a great rating so feel free to jot down any thoughts you might have.
5/5
GoogleRating only, no written review.
Agent replied · 8 October 2025
It’s great to know you had a fantastic experience and thank you for your feedback! If there is anything else you think we could do to make your experience (or others’) even better please do let us know.
5/5
GoogleVery helpful
Agent replied · 8 October 2025
Thanks Luke for leaving us a great 5* review. Best wishes, Lucy, Customer Feedback and Support Team
1/5
TrustpilotPhone Query
Rude, judgmental and unprofessional, this is why I generally stay with the good agents in town!
5/5
GoogleRating only, no written review.
Agent replied · 8 October 2025
Wonderful to hear you had such a fantastic experience, thank you for your feedback! We’d be grateful for any extra details you’d like to share!
1/5
TrustpilotThis estate agent is the worst
This estate agent is the worst! Avoid at all costs
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
