1/5
TrustpilotBe careful
Be careful! Check your contract! They try to charge commission on the original inflated asking price rather than what the property actually sells for.
Trusted Agent profile · Northampton
Connells Northampton reviews
★★★★★
1,888 reviews across 2 platforms
6 Wood Hill, Northampton, NN1 2DA, NN1 2DA
Connells's office in Northampton, at 6 Wood Hill, is rated 2.2 out of 5 across 1,888 reviews on two platforms, including 196 Google reviews rated 4.5.
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Reviews
Every review we hold for the Northampton office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotPeople in branch were helpful and…
People in branch were helpful and informative
5/5
TrustpilotThank you
Anastasija Gore helped us a lot. We had good service. We have a flat now. Im very happy, thank you very much.
5/5
TrustpilotHelpful
It has been a long time since we used Connells but when we did they were excellent for our indecisive nature
5/5
Trustpilotwas good experience especially lauro…
was good experience especially lauro coordinated well really appreciate the service.
1/5
TrustpilotTerrible
If I could give the place -10 stars I would. What a terrible estate agents and experience.
1/5
TrustpilotWaste of time
Bristol North Street branch. Absolute joke of a team, especially the boss. Incompetent liars.
1/5
TrustpilotI would give less if I could
No communication, actively encourage Gazumping I wouldn't purchase any property through Connells and I recommend anyone thinking of using them to think again
2/5
Googlenon coordinated workforce
4/5
TrustpilotConnels Team
Connels Team - they are very friendly and helpful.They do a great job for our property!!!!Thank you all Connels team!!!
1/5
TrustpilotNot with them again
Not with them again. Never sign any contact with them. Very uphappy with the total situation.
5/5
TrustpilotThank you to Connells Letting Manager…
Thank you to Connells Letting Manager Sharon MortonTrought her we just rent nice property
1/5
GoogleLettings department is woeful, never answer the phone.
1/5
TrustpilotNo progression route for an ethnic…
No progression route for an ethnic minority!
1/5
Trustpilotabsolute joke.
absolute joke.Unprofessional and liars, how they are running a business i will never know.stay away at all costs!
5/5
TrustpilotI've used Connell for 4 house purchases…
I've used Connell for 4 house purchases over the years and always found them to be great.
4/5
GoogleHelpful and responsive to our requestsPositiveResponsiveness, Quality
5/5
TrustpilotThey sold my house in the most…
They sold my house in the most difficult time. Cambourne Connells were amazing.
1/5
TrustpilotTerrible company
Terrible company, Terrible estate agents .
1/5
TrustpilotWaste of time
Waste of time, don’t bother with this useless and incompetent business.
3/5
GoogleRating only, no written review.
Agent replied · 22 October 2025
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing EAComplaints@Connellsgroup.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Feedback and Support Team.
1/5
Trustpilotno interest in helping the…
no interest in helping the tenant...just the money they are afterdo not trust
1/5
TrustpilotUnprofessional lettings X
No response when messages left .. No showings ... Flat let straight away when changed agents ...
1/5
TrustpilotCustomer service is 1/10
Customer service is 1/10. Rang few times, I left my details and no respond.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Connells Northampton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Northampton.
