Trusted Agent profile · West Northamptonshire
★★★★★
696 reviews across 1 platform
5 Gifford Court, Millbrook Close, Northampton, NN5 5JF, West Northamptonshire, NN5 5JF
Arne Grey's office in West Northamptonshire, at 5 Gifford Court, is rated 4.7 out of 5 across 696 reviews on 1 platform.
Every review we hold for the West Northamptonshire office, from every platform, shown as written. First names only.
5/5
TrustpilotJenny East Anglia
Jenny Austen at the East Anglia office gave us a very good service selling out house
Hello Glenda, thank you for taking the time to share your feedback. We will be sure to pass this on to Jenny too. All the best - Abi
5/5
TrustpilotThe whole process of selling my small…
The whole process of selling my small piece of water meadow was easy, speedy and professional. It was achieved with nice, articulate and friendly people all round. And I wouldn’t hesitate to use their services again. David Brighton
Hello David, thank you very much for leaving a fantastic review for the East Anglia team. We'll be sure to pass on your kind comments! All the best - Heidi
1/5
TrustpilotA Very Dishonest Auctioneer
This company uses gas lighting techniques and sells properties by providing misleading information and then adds information on “Notices” last moment. They only represent sellers and often sell the same properties several times.
We are really disappointed and sorry to hear that you felt mislead however this is certainly not how we conduct our business. Whilst we 'represent' the seller, we also provide extremely high levels of support and guidance to all buyers - as evidenced across our Trustpilot reviews from buyers of all experience levels. Our listing pages where we advertise the property share as much information as is made available to us. Due to the fast time scales of auction sales, sometimes last minute information is provided (which is always shared with registered bidders). We also strongly advise all bidders to download and carefully review the legal pack before bidding, as once the gavel falls, contracts are exchanged, and the purchase is legally binding.Our records and audit trails do show that you didn't read the legal pack prior to bidding on the property that you subsequently purchased. This meant that you missed critical information that would’ve enabled you to make an informed decision before choosing to bid. I hope this information helps explain why you felt you had been misled/misinformed and the importance of downloading and reading legal packs prior to purchasing a property at auction.
5/5
TrustpilotVery helpful and keep in touch in all…
Very helpful and keep in touch in all stages
Hi Patricia, thanks very much for your review, it's great to hear the East Anglia team were helpful and kept you informed throughout the process. Best, Auction House
1/5
TrustpilotNot good experience.
Not good experience.Communication poor ,long delay, misleading information. At the end just waist of time.
Hello Dawid We're sorry to hear that you don't feel you had a good experience. Unfortunately, some of our properties are not suitable for purchase with a mortgage such as the one you enquired about. We pride ourselves on being transparent in our communications and property descriptions and would never publish information to mislead customers. All the best - Auction House Head Office
5/5
TrustpilotGood experience
Very easy process fully explained by Chris Moore who was very helpful throughout.
Thank you for your review of Chris & Auction House, we are so pleased to hear you found Chris to be very helpful throughout the process. All the best - Lauren
5/5
TrustpilotHelpful
Helpful, friendly and explained how or what will happen. Hannah and Mark both were very helpful.
Thank you Nicola for your review of Auction House, we are thrilled to hear you found both Hannah & Mark to be very friendly and helpful - Lauren
5/5
TrustpilotSuperb experience selling my property
Superb experience of selling my property. Fast - brilliant communicators - nothing too much trouble. Got a fair price given the timescale. Very very pleased, highly recommended
Thank you for your feedback. We're really pleased to hear you are happy with the service and speed of sale that the auction process offers. All the best - Sarah
5/5
TrustpilotI found the staff very honest and…
I found the staff very honest and helpful. The properties are what they are and the legal pack is what it is.
Hi Grant, thank you for your great feedback. All the best - Sam
5/5
TrustpilotHelpful
Helpful, friendly and very patient
Hi Pat, it's great to hear of your positive experience with the East Anglia team, thanks for taking the time to leave a review. Best, Auction House
5/5
TrustpilotThey have been super helpful and…
They have been super helpful and assisted me all the way with my purchase in Norfolk. I would highly recommend them.
Thank you for you fantastic feedback. All the best - Sam
5/5
TrustpilotVery informative and professional…
Very informative and professional company. A pleasure to deal with.
Thank you Steve for your review of Auction House; we are so pleased to hear you found the team to be very informative and professional. All the best - Lauren
5/5
TrustpilotMy first auction
My first auction, and thanks to the professional approach by all involved, it was easy to do. Even dealt with issues that needn't have happened, thanks very much guys
Hi Robert, thank you for taking the time to share your feedback - Chris
5/5
TrustpilotI would highly recommend
I would highly recommend. Excellent communiciation and a very professional service throughout the entire process made it really easy.
Thank you so much for your 5* feedback! All the best - Sam
5/5
Trustpilotbrilliant service very professional
Hi Amar, great to hear you received professional service! Best, Auction House
5/5
TrustpilotMost best auction in the UK
Hi Pinni, thanks for your 5 star review of Auction House London! Best, Auction House
5/5
TrustpilotVery experienced honest company
Hi Gerald, thanks very much for taking the time to leave a review! Best, Auction House
5/5
TrustpilotFirst auction purchase.
First time buying at an auction, Mark was very helpful not only before the auction but also after.Friendly and professional service, I would reccomend 100%.
5/5
TrustpilotApproachable, Friendly Service
Nice, friendly people. Easy to do business with. Answers questions and queries quickly.
Thank you Marie for your review of the Auction House East Anglia team, we are so glad you had a positive experience. All the best - Rachael
5/5
TrustpilotResponsive professional service from…
Responsive professional service from intial contact to property purchase. Less than 4 weeks to have my property valued and sold to new property owner.Highly recommend
Hello John, thank you for the great feedback - we're delighted that you had such a speedy sale at auction! All the best - Abi
5/5
TrustpilotGreat communication throughout the…
Great communication throughout the entire process. The team were easy to work with and strived to get the best result. Thank you.
Thank you for your kind feedback. All the best - Sam
5/5
TrustpilotIt's been a wonderful experience since have been dealing with your organisation. Thanking you well done guys
Was wonderful experience.
Hi there, great to hear you had a wonderful experience dealing with Auction House South Yorkshire! Best, Auction House
5/5
TrustpilotGreat service
Great service, very easy to understand and support when needed.
Thank you for your review of Auction House. We are so pleased to hear you received a great service. All the best - Lauren.
5/5
TrustpilotVery professional and efficient…
Very professional and efficient throughout out all dealings. Very impressed, far exceeding the service nowadays.
Thank you Mr Barwick for your review of Auction House. We are so pleased you found our service to be very professional and efficient throughout. We look forward to helping you again in the future - Lauren
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