5/5
GoogleHad a great interaction with the team. Highly professional and accommodating last hour requests.
Agent replied · 24 August 2024
Thank you for your glowing 5* review Usman. Kind regards, Lucy, Customer Relations.
Trusted Agent profile · Oldbury
Dixons Oldbury reviews
★★★★★
215 reviews across 1 platform
508 Hagley Road West, Oldbury, B68 0BZ
Dixons's office in Oldbury, at 508 Hagley Road West, is rated 4.7 out of 5 across 215 reviews on 1 platform, including 215 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of six awards Dixons won in 2026.
Awards
The Trusted Agent 2026 results for Dixons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Oldbury office, from every platform, shown as written. First names only.
Google5/5
GoogleCaitlin and Tom have been super helpful and made the moving process so much easier
Agent replied · 24 August 2024
Thank you for taking the time to leave us your 5* review Olivia! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleMy experience with Dixons was fabulous, I spoke to a lovely lady called Teliah and she was amazing helping me property search.
Agent replied · 24 August 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleAs a landlord with a substantial property portfolio, Emma Turnbull gives the most superb service to my tenants and myself alike. Emma can always be relied upon to go the extra mile to deal with issues and queries as they arise. Her assistance is invaluable and I wouldn’t use anyone else.
Agent replied · 24 August 2024
Thank you for your kind comments and 5* review! Your words have been made known to our local team. Best wishes, Scott
5/5
GoogleSmooth, quick and very professional. Teliah Hunt's professionalism is commendable. Welldone guys. I'll definitely refer people to check Dixons anytime anyway.
Agent replied · 24 August 2024
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe letting agent Teliah that dealt with our application was very friendly and helpful with the process from start to finish, I would highly recommend Dixons!
Agent replied · 24 August 2024
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI gave them my house to sell & not only did they get me over the asking price but the speed in which Sarah & Lori sold it I’ve never seen before & I’ve been selling property over 15yrs. Will definitely be using them again in the future.
Agent replied · 24 August 2024
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
5/5
GoogleI had Praveen Cheema helping with me with my mortgage extension and insurance after the lockdown and she was absolutely fantastic. She helped secure the same offer despite some challenges and I can't thank her enough. Wishing her and Dixon's all the best for the future!PositiveResponsiveness, Quality, Value
Agent replied · 24 August 2024
Thank you for your glowing 5* review! I will make sure your kind words are forwarded to the local team. Best wishes, Scott @ Customer Relations
5/5
GoogleI spoke with Teliah Hunt on the phone, she provided outstanding service. Highly recommended.
Agent replied · 24 August 2024
Thank you for your 5* review and recommendation Shaun Walker. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
GoogleAbsolutely amazing service from Teliah 5 stars all the way !!
Agent replied · 24 August 2024
Many thanks Alicia Walker for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleTelia provided excellent service. She was the best. I Will be returning
Agent replied · 24 August 2024
Michael Dempsey many thanks for your wonderful 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe quinton Dixon’s team are FANTASTIC!. Pam and dale were super helpful in everything from property advice to just a chat in general. Always on hand to offer support no matter what the time. Pam as a financial / mortgage advisor is second to none, as a first time buyer the experience and advice was so valuable and helpful. The teams support helped me get through the buying process! So happy with the service provided. Not just there to make a sale they actually care and forever grateful!! Thank you quinton Dixon’s! Highly recommended!!!!
5/5
GoogleGreat customer service
Agent replied · 24 August 2024
Many thanks Godwin for your great 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent staff, excellent service, good house. Thank you dixons
Agent replied · 24 August 2024
Jolly, thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleEmma & Anna helped me and my dog find a lovely rental property close to my new job! Super hard to find places that let you have pets these days! Can't thank them and the rest of the people at Dixons enough!
Agent replied · 24 August 2024
Thanks Alex for leaving a amazing 5* review and kind words accompanying it. Best wishes, Lucy
5/5
GoogleThank you very much for your help Teliah You are so kind
Agent replied · 24 August 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent customer service and very quick to respond; cant fault it from any way. received excellent service from pam even in time where lot of places were shut due to coronavirus !
Agent replied · 24 August 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleI really needed a valuation for divorce settlement and contacted 5 agents Dixons where the only agent who bothered to reply and very kindly went to the trouble to do this for me Thank youPositiveResponsiveness, Professionalism
Agent replied · 24 August 2024
Thank you for your 5* review and kind comments. Your review will be made know to our local team and their Regional Director. Best wishes, Scott @ Customer Relations.
5/5
GoogleAwesome service from Sarah, Lori and all the team. Very responsive, exceptionally professional and always approachable when a few inevitable bumps happen, as sometimes do when buying properties. I love these ladies, highly recommend!
Agent replied · 24 August 2024
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
5/5
GoogleFrom a first-time buyers perspective, I feel Pam provided an excellent service. She continuously offered support and guidance through the entire process with professionalism and enthusiasm.PositiveResponsiveness, Professionalism
Agent replied · 24 August 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
1/5
GoogleRude agents, worst customer service I ever experienced.
Agent replied · 24 August 2024
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
5/5
GoogleHave used Dixons for years, Anna always finds me the best tenants, gets my house back on the market straight away, keeps me updated and gets them moved in quickly.
Agent replied · 24 August 2024
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
5/5
GoogleCannot reccommend Emma at Dixons highly enough. Really proffesional thorough and dedicated to acheiving what the client requires. Buy Sell or let she's the best you can get.
Agent replied · 24 August 2024
Thank you for your wonderful 5* review! I will of course make sure your kind words are passed on to our local team. Best wishes, Scott
2/5
GoogleSo far not great service
Agent replied · 24 August 2024
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Dixons Oldbury
Has Dixons won any awards?
Yes. In The Trusted Agent 2026 awards: Dixons, Oldbury won Trusted Agent; Dixons, Redditch won Platinum; Dixons, Willenhall won Gold; Dixons, Wolverhampton won Gold; Dixons, Solihull won Trusted Agent; Dixons, Kidderminster won Trusted Agent.
