5/5
Very high-quality service! Enjoy it : ) And thank you, Jaya!
Agent replied Β· 12 November 2025
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.
Trusted Agent profile Β· Oldbury
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215 reviews across 1 platform
508 Hagley Road West, Oldbury, B68 0BZ
Dixons's office in Oldbury, at 508 Hagley Road West, is rated 4.7 out of 5 across 215 reviews on 1 platform, including 215 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of six awards Dixons won in 2026.
The Trusted Agent 2026 results for Dixons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Oldbury office, from every platform, shown as written. First names only.
5/5
Very high-quality service! Enjoy it : ) And thank you, Jaya!
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
Took one telephone conversation with a very professional polite young lady at this Branch to sort out the removal of a Sold sign which was on the driveway.. she did exactly what she said she would in super quick time and the sign is now gone. It is a pity the other Branch that we originally contacted 3 weeks ago couldn't work as efficently. Thank you so much for helping to resolve our problem and being so professional.PositiveResponsiveness, Professionalism
Thank you for your wonderful 5* review and kind comments! Kind regards, Scott @ Customer Relations
5/5
Teliah Hunt has been a wonderful agent to work with and made the whole process easy and smooth in all regards. Especially during a difficult time to rent, this has been so much appreciated. Thank you. Grace and Nathan Manning
4/5
We received an excellent service from Corey Carrington-Smith
"Thank you for choosing our business! We are happy to hear that Corey provided you with excellent service. We strive to provide top-notch service at all times. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
Professional , friendly and informative
Thank you for the awesome review! We strive to provide a professional, friendly, and informative experience for all of our customers. Your feedback means the world to us! Kind regards, Lucy, Customer Feedback and Support Team
1/5
0 stars as they are appalling. The property next to my mother and father is a let property and managed by Dixons. Both my parents are old and vulnerable and the fence panel and back gate at their property were blown down over a week ago leaving my parents property open to anyone wanting to burgal them. When I contacted Dixons I was assured that both the gate and fence would be repaired soon but my parents are still waiting for this to be done.
Hi Paul, I am sorry to read about the fence panel and any concern that may have been experience, however; as i am sure you can appreciate, our local team does have to contact and gain agreement for any works to be carried out with the owner of the property first which can take time. As you and your parents are not a client of our local office I do believe your review to be misplaced. Should you wish to discuss further, please contact us via review@countrywide.co.uk. Kind regards, Scott (Customer Relations)
1/5
I left a review several months ago about the rented property next to my Mothers house. The fence panels and rear gate had blown off in the storm's and dixon's were not repairing them. After my poor review the gate was repaired but not the fence panels. My Mother now has a situation where the house next next is infested with hundreds of flies and Dixon's have not done anything about it and the flies are coming into her house. If this is not resolved I will be taking this case to the environmental health officer by the end of the week.NegativeProfessionalism
Hi Paul, Our local offices are now starting to re-open after the lock down. Please do feel free to contact our local teams who may now be able to assist further. Stay safe, Scott @ Customer Relations
5/5
Lydia and Aaron were very helpful right from the start of the process. They kept us informed of developments all the way through and were always ready to think of creative solutions and understood the local market very well. Lydia was able to recommend local trades people to help us resolve some property maintenance issues that we encountered along the way. Great service that we would strongly recommend. Thank you.
5/5
Pam was so helpful when I was buying my first house, she went above and beyond and made the whole process much easier for a first time buyer. Would definitely recommend.
Thank you for taking the time to share your experience and 5* review! Kind regards, Scott @ Customer Relations
4/5
Overall a good experience selling my property with Dixons. In terms of the people, Sarah and Lori in particular were great, extremely friendly and easy to get on with. They were always available if I needed to speak to them. The only downside was that the sale drifted along with not much happening at one point and looked like may not go through in time- but to be fair due to the girls hard work we got there eventually! Thanks for all your help legends!
Thank you Josh for taking to time to leave us your kind review of our team at Dixons, Quinton. Kind regards, Scott
5/5
When looking for any dream home, I had Teliah Hunt to advise me and help me with what was best for me. She was absolutely amazing at her work and was so friendly and kind. Thank you so much so happy you were there to help ππΎ β¦
Many thanks for your outstanding 5* review Renee. Best wishes, Lucy, Customer Relations.
5/5
We had a great experience with Dixons, they delivered on all of their promises and we would not hesitate to use them again. Many thanks to Sarah and Jan
Thank you for taking the time to leave your wonderful 5* review about our local team. Best wishes, Scott
2/5
very expensive where other estate agents far cheaper for the same work cost me Β£5000 to sell where other estate agents charge under Β£2000 for the same job ask around first how much their commisson is ,then do the maths, save yourself quite a bit of money I found it expensive due to most of the viewers was taken around our property by ourselves, due to no Dixon's staff available, due to veiwing was after 5.30pm not our fault
Hi Barry, thank you for taking the time to leave us with your feedback and I am sorry you felt the commission fee was high. All our fees are agreed with you upfront and you are always provided with a 14 day cooling off period in which to cancel if you were unhappy with the costs. Best wishes, Emma.
5/5
Haven used Dixons for many years as my lettings and management agents I have no issue recommending them with 5 stars for service, professionalism and value. My go to lady would be Sarah - who is always prepared to go above and beyond to offer assistance, and guarantees to get the job done without fail. I know she will return my calls promptly and solve issues on the beat. Shes a rock star!!PositiveResponsiveness, Quality, Professionalism, Value
It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations
5/5
Sarah, Lori, Jan and the team did an excellent job during the sale of our property during difficult circumstances. Would definitely recommend.
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
Dixons sales team in quinton have Been excellent to us we have purchased and are selling with them. They always happy to helps us with any quires we have and always respond to our emails and calls, I would recommend to ant of my friends and family and to everyone else Many thanks Dixons in quinton and keep up the hard work
Thanks for the brilliant 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
We initially used Dixon's to sell our house, which was done very promptly and a offer accepted within days of being listed. Lori then helped us to find our new home within couple of days. Brilliant service from Lori throughout the whole process of selling & buying, always willing to help no matter what the issue. Thank you once again for everything.
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
Hey met a lovely guy from dixons estate agents:-Absar Sarwar,he helped me loads with the viewing and the letting of middlepark I told them my situation,I was in and was more than happy to push my application through giving me peace of mind I've got roof over my head ASAP
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
We were blessed to be assisted by Teliah Hunt this week, as we found our family home to move into! She helped me to understand the process properly and she was always available to assist. Thank you for your help Teliah! Your fast work deserves acknowledgment! π«ΆπΎ
Thank you for your fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
Would highly recommend Dixons. Lori, sales negotiator, helped me tremendously in finding a suitable property. She had a wealth of knowledge, both of the area and the properties themselves. Thank you for all the support. Pam, mortgage advisor, has been a great help throughout the process, often being contactable out of hours. Overall, Dixons staff and the service they offer has been great.PositiveResponsiveness, Quality, Professionalism, Value
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
2/5
We are very much satisfied by their professional dealings and helpful manner ,especially Aaron,from the beginning till we find a property he guided us.I recommend Dixons to anyone.
Thank you for the positive comments but unfortunately you have only rated us two stars, if you would like some help please may you contact the branch at 0121 371 9105 so we can discuss your problem. Branch Manager
5/5
The best housing agent you can can think of. It offers excellent services suitable for all classes of people. Theyβve got an amazing team and the zero deposit option is my fave. I will recommend Dixons anytime and anywhere. Thumbs up guysπ β¦
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
I feel very lucky. Teliah has changed my life, i am so greatful she has really helped me secure my property. She is amazing! She is amazing and everything
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
Excellent service. After trying several agencies they are absolutely the best. I needed new tenancy in a short notice and they were very professional, helpful and responsive! Special thanks to Mr. Absar, a very respectful and helpful agent one of the best I've ever met.
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dixons, Oldbury won Trusted Agent; Dixons, Redditch won Platinum; Dixons, Willenhall won Gold; Dixons, Wolverhampton won Gold; Dixons, Solihull won Trusted Agent; Dixons, Kidderminster won Trusted Agent.