Every review we hold for the West Lothian office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBit late doing this, but life has finally calmed down enough to sit down and type this out!
Home to Home Management were fantastic from day 1. We viewed several properties on one day, and Allan was the most personable agent to show us round any property. He was knowledgeable about the house and the area, showed us around and then gave us time to look around ourselves. We decided to put an offer in after the weekend, and he was first to let us know that our offer had been accepted, which was a huge relief!
Throughout the process, Allan kept us informed of what was happening, and on the day, he was there to welcome us into our new home. I would highly recommend Home to Home Management if you are looking to sell your property, and if you are buying, Home to Home will be amazing for you to deal with.
Emma · 23 December 2023
Agent replied · 22 December 2024
Glad you guys are getting settled in well Emma, really appreciate this! Wish you both all the best for the future and remember if you need anything don’t hesitate. 😀 …
★★★★★ 5/5
GoogleBit late doing this, but life has finally calmed down enough to sit down and type this out!
Home to Home Management were fantastic from day 1. We viewed several properties on one day, and Allan was the most personable agent to show us round any property. He was knowledgeable about the house and the area, showed us around and then gave us time to look around ourselves. We decided to put an offer in after the weekend, and he was first to let us know that our offer had been accepted, which was a huge relief!
Throughout the process, Allan kept us informed of what was happening, and on the day, he was there to welcome us into our new home. I would highly recommend Home to Home Management if you are looking to sell your property, and if you are buying, Home to Home will be amazing for you to deal with.
Emma · 23 October 2023
Agent replied · 22 October 2024
Glad you guys are getting settled in well Emma, really appreciate this! Wish you both all the best for the future and remember if you need anything don’t hesitate. 😀 …
★★★★★ 5/5
GoogleApplying was a very smooth and easy process for me. The realtor was very nice and responded quickly and was all round very helpful.
Moving in was also very easy, no complaints at all. We met at the property and were shown around, explained some key parts and was a very simple process.
Oliver · 22 November 2024
Agent replied · 22 January 2025
Hi Oliver, Thanks for this appreciate you taking the time to provide us with this review!
★★★★★ 5/5
GoogleI can't recommend highly enough! Chloe has been great to deal with, and gives complete confidence that our property is in safe hands. The service has been highly professional. We now live overseas and it takes away all the stress knowing that there is a great local company looking after the property. The communication has been excellent, with regular updates. Any maintenance work required has been well organised and great value for money.
David · 23 October 2022
Agent replied · 22 October 2024
Hi David!
Thank you so kindly for your kind words and hope your enjoying the sunshine 🌞. We are glad your enjoying the service however as walls please do reach out if there is anything you need!
Kind Regards
Allan & Chloe
★★★★★ 5/5
GoogleHad an amazing experience with “Home to Home management” and their property I rented. The flat was lovely, had no issues during the entire period of my stay there. Very clean and tidy place. The Agent Allan had been very kind, supportive and helpful from day one. Professional service, reliable and quick to resolve any issues. Good value would definitely recommend. Thanks Allan.
Lilly · 23 October 2022
Agent replied · 22 October 2024
Hi Lily
Thank you very much for you kind words, we are so glad you enjoyed your time with us and wish you all the best in your new home!
Kind Regards
Allan & Chloe
★★★★★ 5/5
GoogleI use home to home for the management of a tenancy and have had a very positive experience so far. Everything has been organised, communicated and professionally dealt with.
Aden · 23 October 2024
Agent replied · 22 January 2025
Hi Aden, Thanks for taking the time to complete a review, its a pleasure working with you. Here's to continual success together!
★★★★★ 5/5
GoogleExcellent experience with "Home to Home Management" the service has been fantastic since day one, and letting Agent Allan is very friendly, understanding and professionally listened our queries and resolved issues effectively and efficiently.The letting process is seamless and digital. We don't have to sweat a little. I really like renting with with them and highly recommend them
Dhilip · 23 October 2022
Agent replied · 22 October 2024
Hi Dhilip!
Hope your well, thank you so kindly for this amazing review it’s really appreciated and so glad you enjoyed your time with Home to Home.
Wish you all the best in your new venture.
Kind Regards
Allan & Chloe
★★★★★ 5/5
GoogleHome to Home Management Team are professionally topnotch. The team made my experience from moving out to moving in smoothly. The response and feedback on issues were timely. You will love the Home to Home Management after-move-in services. If you are looking for agency that will meet your home needs and guarantee quality with no burden, Home to Home Management is the real deal.
Muyiwa · 22 November 2024
Agent replied · 22 January 2025
Hi, Thanks for the review we really appreciate the kind words!
★★★★★ 5/5
GoogleCouldn’t be happier with the service that home to home management provided when we were looking for a flat. Allan was professional and very reliable and was happy to answer any questions that we had about the property before we moved.
Tom · 23 October 2022
Agent replied · 22 October 2024
Hi Tom,
Thanks so much for the review! Glad to hear your enjoying the service and as always if you need anything you know we’re we are!
Kind Regards
Allan & Chloe
★★★★★ 5/5
GoogleGreat, friendly, personal service. Any questions or concerns are dealt with quickly and Allan is great at keeping in touch to ensure everything is going smoothly. Would highly recommend
Ailsa · 23 October 2022
Agent replied · 22 October 2024
Hi Ailsa!
Thank you so much for your kind words and glad your all settled. I’m sure you’ve by now enjoyed the weather in your big garden and some of those lovely apples and cherries.
As always if there is anything you need please do not hesitate to get in touch!
Kind Regards
Allan & Chloe
★★★★★ 2/5
GoogleIt was a quick and pleasant service until the tenancy agreement was signed. After that things have gone downhill with responses and all just feels like a battle. I appreciate that most things are up to landlords not agencies, but you will not convince me that landlords are not interested in working with tenants that take great care of the property and are interested in keeping apartment in good condition long term. When we moved in there was plenty of things that was “masked” during viewings such as smelly furniture, mouldy corners and seals and absolutely filthy kitchen. Maybe good enough for students as they just need a place to crash, but not for working professionals who work hard to live comfortably. Will keep update this review for better or worse changes throughout the tenancy.
Elza · 25 July 2024
★★★★★ 5/5
GoogleGreat company to deal with punctual with getting back to us, good communication and friendly. Breath of fresh air to have a company who truly looks out for their customers. Chloe and Allan are professional whilst approachable. Would recommend to friends.
Siobhan251 · 23 October 2024
Agent replied · 22 January 2025
Hi Siobhan, Thank you so much for the kind words we really appreciate it!
★★★★★ 1/5
GoogleDon't go anywhere near this company. They manage the flat above mine. They have had a major leak in their bathroom for 6 months. I have re plastered my bathroom ceiling once , and now I will have to re plaster again.(see attached photo of damage) Alan is a very rude and inefficient man.
Juliette · 23 October 2022
★★★★★ 1/5
Googlevery rude and entitled company owner, had a viewing booked for 3:30.. there are temporary traffic lights outside the street as the letting agency would be aware of and didnt warn us.. this led to us being 4 minutes late.. we arrived at the property @15:34 and nobody to be seen, so we waited a few minutes and and called at @15:39 to say we were waiting. Now i completely understand we were 5 minutes late but as soon as she answered the phone the horrible vile woman just said well we have other business we only wait for 10 minutes and she left 2 minutes ago.. but again if she left 2 minutes before i called she left at 15:36 so they waited a weasly 6 minutes knowing there is temporary traffic lights outside the street and didnt even give us a call to say you know are you still coming just left. It's so hard for people to find properties and everything is hard enough for people without companies and small minded people like this who have no empathy compassion understanding or a professional bone in their body. IGNORE ALL THE FAKE POSITIVE REVIEWS. COMPANY IS A JOKE! They continue to ask friends to post fake reviews. Please review companies house before taking this company on as they are either a failing business or avoiding tax. The report a fault button on their website is also a hoax that doesn't even work hence why there are so many negative reviews about maintenance work.
Danielle · 22 March 2024
★★★★★ 1/5
TrustpilotDon't go anywhere near this company
Don't go anywhere near this company. They manage the flat above mine. They have had a major leak in their bathroom for 6 months. I have re plastered my bathroom ceiling once , and now I will have to re plaster again.(see attached photo of damage) Alan is a very rude and inefficient man.
Juliette · 13 June 2022
★★★★★ 5/5
GoogleContacted home to home management looking for help to find a Tennant, what they done for me was well over and beyond anything I could of expected. They organised work needed to be done and not only found a Tennant within a week had them moved in. Made whole experience stress free. Would recommend to anyone, looking forward to working with then in future.
Dannys · 23 October 2022
Agent replied · 22 October 2024
Hey Ben,
Thanks for the review, we really appreciate the kind words and glad that we’ve built a great relationship to move forward with & can wait to continue working with you. As always please do not hesitate to contact if you need anything!
Kind Regards
Allan & Chloe
★★★★★ 5/5
GoogleI would highly recommend Home to Home Management very professional letting agents Thank you Allan and Chloe.PositiveResponsiveness, Quality, Professionalism, Value
Barry · 23 October 2021
Agent replied · 22 October 2024
Hi Barry!
Thank you very much for your kind words and hope you are enjoying your home. If there’s anything you need please do not hesitate to contact us!
Kind Regards
Allan & Chloe
★★★★★ 5/5
GoogleAllan goes a great job of keeping on top of my rental property for me and also took care of some renovation work - all at a very fair & competitive price. Been using him for about 3 years now and never had any issues. 👍 …
Sean · 16 November 2024
★★★★★ 5/5
GoogleBest service we could’ve asked for. So professional and answered any questions we had very quickly. The whole process of applying for the property to finding out we were accepted was very quick and easy.
Aimee · 23 October 2023
Agent replied · 22 October 2024
Thanks for the review Aimee much appreciated 😀 …
★★★★★ 5/5
GoogleGreat service. Very accommodating. Got back to us when they said they would.
Prgrmkl · 22 November 2024
Agent replied · 22 January 2025
Hi thanks for the review, we really appreciate the kind words!
★★★★★ 5/5
GoogleI got my apartment from HTH management and it’s been a good experience.
Omogbonjubola · 22 November 2024
Agent replied · 22 January 2025
Hi, Thanks for the review we really appreciate the kind words!
★★★★★ 5/5
GoogleHad a great experience with Home to Home Management. The house was lovely and they made the whole process really simple from start to finish. Would highly recommend to anyone!
Calum · 23 October 2023
Agent replied · 22 October 2024
Thanks Calum 😀 …
★★★★★ 5/5
GoogleWorking with Home To Home Management is nothing but a joyous experience, they are tentative and diligent making sure nothing goes unmissed no matter how small. They take time to understand you and work out the best way to have a productive relationship!PositiveResponsiveness, Professionalism
Jake · 23 October 2021
Agent replied · 22 October 2024
Thanks so much for these kind words its been a pleasure working with you and look forward to continued long term relationship if there is anything we can help you with please do not hesitate to contact us.
Kind Regards
Allan & Chloe
★★★★★ 5/5
GoogleSuper company, can't thank the team enough, took the stress out of everything. 5 stars thank you
Lord · 26 March 2024
Agent replied · 22 January 2025
Hi Al, Thanks for taking the time to complete a review, its a pleasure working with you. Here's to continual success together!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.