Trusted Agent profile · West Lindsey
★★★★★
1,064 reviews across 2 platforms
Rebrook House, 124 Trinity Street, Gainsborough, DN21 1JD, West Lindsey, DN21 1JD
Auction House Lincolnshire, North Notts & South Yorks's office in West Lindsey, at Rebrook House, is rated 4.8 out of 5 across 1,064 reviews on two platforms, including 9 Google reviews rated 3.7.
Every review we hold for the West Lindsey office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat communication, total transparency, and a smooth sale.
My house auction went incredibly smoothly, all thanks to Chris and the south west team! I'd highly recommend Auction House UK to anyone who needs their services.
Hi Leo, thank you for this fantastic five-star review! We are so pleased to hear that your house sale went smoothly and that you had such a positive experience with our team. Best, Auction House
5/5
TrustpilotProcess made simple
I had never purchased a property using an auction company before. The whole process was made extremely easy throughout, from the initial contact for a viewing right through until an extremely quick completion. Communication, from Melanie in particular was second to non, on day competition she called me within minutes, to inform me. The team were friendly, helpful and so efficient. I can recommend them without reservation.
Hi Anthony, we are thrilled to hear that your very first property auction experience went so smoothly. It is wonderful to know that you received exceptional communication, quick updates on completion day, and friendly support from start to finish. Thank you for sharing such a glowing recommendation! Best, Auction House
4/5
TrustpilotTom has been brilliant from first time…
Tom has been brilliant from first time we saw the house, was open and honest throughout! from around 6th August to now
Hi Margaret, we're so glad to hear about your positive experience with us. We truly appreciate your kind words! Best, Auction House
5/5
TrustpilotStaff at auction house were very…
Staff at auction house were very helpful. Sam and Megan were extremely professional and helpful
Hi Adeel, it's great to hear that our team provided such professional and helpful service. We appreciate you taking the time to share your positive experience. Best, Auction House
5/5
TrustpilotDan was very helpful throughout the…
Dan was very helpful throughout the purchase which allowed the transaction to run very smoothly. Would definitely recommend!
Hi James, thank you for your five-star review! We're so pleased to hear that your experience was smooth and positive! Best, Auction House
5/5
TrustpilotVery professional - would recommend
Helen was our first contact and viewed the property with us, Helen was very knowledgeable, friendly and professional. Then she offered to do the telephoning bidding for us, which put our minds at ease. When our bid was successful and I was then speaking to Elaine, who was professional and at hand if there was a problem.So our experience with Auction House has been a very good experience and I would recommend anyone to use you. So thank you.
Hi Julie, it's fantastic to hear you were supported with the bidding process and after you successfully bought through auction too. Thanks for the recommendation! Best, Auction House
5/5
TrustpilotI had never sold a property before by…
I had never sold a property before by auction but on speaking to Dean and him talking me through the process i decided to take things further and meet him at the property , Dean gave me excellent advice on reserve price based on what i was hoping to achieve and filled me in what would happen next,At the time before the auction i received regular updates on progress from his staff. On the day of the auction i was over the moon at the result and all i can say is a big thank you to Dean and all his staff for a pleasant experience. Before I decided to put the property to auction i had 2 property developers trying very hard to get me to sell them the property for £98.000 less than it was worth and realised at the auction, I have no hesitation in recomeding Auction House to anybody looking to sell a property
Hi Colin, it's great to hear that you had such a successful experience of selling at auction with Dean and the Manchester team, thanks for your recommendation! Best, Auction House
5/5
TrustpilotAuction House North East Excellent
Catherine Bell at Auction House North East must be one of the most patient people I've come across. I had been helping an aunt sell her property for reasons I won't go into here, the only way forward with this was auction it. However during the process my aunt suddenly became very ill so we had to pull the property from the planned auction. Sadly my aunt died 2 months later. We then had to wait 10 months for probate before we could get the property back into auction. Throughout all of this Catherine has kept in touch. The auction company have dealt admirably with the marketing side of the delayed sale and helped with advice on how to keep the empty property safe. Finally the property is sold. I just want to recommend the whole comapny for their professionalism and especially Catherine Bell in Middlesbrough, for her excellent help and support.
Hi Mary, thanks for taking the time to leave this review. We will pass your lovely feedback on to Catherine and the whole Auction House North East team. Best, Auction House
5/5
TrustpilotOutstanding service, all round.
I was in the unfortunate position of selling a property that had been badly fire damaged. Gary from Auction House came along to take a look on a very wet and miserable day, advised me of what he expected it would go for in auction and a rough guide for reserve. Not only was he spot on with his estimation but he kept me informed all the way through the process. I was genuinely very, very impressed and can't see how I would have done any better selling through a 'normal' agent. In fact probably much worse. There is also the benefit in auction that when the hammer goes down you are pretty much guaranteed a sale and completion in around 4 weeks. I can't recommend Auction House highly enough!
Hi there, it's fantastic to hear about your experience selling a property through Gary at Auction House East Anglia. Thanks for the recommendation! Best, Auction House
5/5
TrustpilotNew business adventure
I recently started a new business adventure totally different to what I would normally do but romilly gave me the confidence and knowledge and put me at ease to help with learning about property sales. I would highly recommend to anyone wanting to learn about the propert market and good contacts to help with any additional needs. Highly recommended
Hi Andrew, thank you for your five-star review! We are so pleased to hear that Romilly was able to provide you with the confidence and knowledge to embark on your new business venture in property sales. Best, Auction House
5/5
TrustpilotWould highly recommend
Simon and his team really looked after me and made sure I understood the process clearly. Very quick and efficient responses, constantly chasing solicitors when needed and coming up with solutions to complex problems and I really felt they had my best interests in mind throughout the whole process. Thank you very much Simon. 10/10.
Hi Laura, it's great to hear of your positive experience with Simon and the East Anglia team, thanks very much for taking the time to leave a review! Best, Auction House
5/5
TrustpilotAuction house are awesome nothing was…
Auction house are awesome nothing was too much trouble for them Romilly was totally outstanding went above and beyond. We've dealt with a few estate agents over the years and we can honestly say auction house are the best and we would recommend them 100% straight forward answers and always contacted us when they said they would not like other estate agents where you are endlessly chasing them for information and answers if we could leave a 10 star for auction house we would thank you so much we are now setting in to the house we always wanted
Hi, thanks very much for taking the time to leave a review for Romilly and the East Yorkshire team. It's great to hear that you had such a positive experience of buying at auction with them. Best, Auction House
5/5
TrustpilotHighly recommended service
The process from start to finish was so easy and stress free ! We were given clear information from the start, any questions we had were answered straight sway without hesitation! Our point of contact Dan was very approachable and was always available.At no point were we pressured into making any decisions, just given help and guidance and offered comparable information.We were guided through the simple process and kept fully up to date with every step! Honestly can’t thank the team enough for making it happen so quickly and so stress free! Highly recommended !
Hi Ez, it's great to hear of the stress-free experience you had with Dan in the North Wales team, thanks very much for taking the time to leave a review. Best, Auction House
5/5
TrustpilotEverything went smoothly and customer…
Everything went smoothly and customer service excellent Thankbyou
Hi Tina, thank you for your five-star review! We are so glad everything went smoothly and our customer service was excellent. Best, Auction House
5/5
TrustpilotBought a property through Auction House…
Bought a property through Auction House which has been a very good experience. I would like to thank Katie for managing the sale, she was always easy to reach, extremely professional and went over and beyond to help with our queries. Would recommend this company and Katie.
Hi Sarah, thanks for this excellent feedback and the recommendation! We are delighted you had a good experience buying a property with the help of Katie and the South West team. Best, Auction House
5/5
TrustpilotDon't Worry!
This was the first time I bought from an auction so was apprehensive. However my experience was fantastic!!! The whole process was made straight forward with Helen "holding my hand" through the whole process and was available quickly if I needed to ask any questions. Definitely would use the Auction House again Again a great experience.
Hi Terrence, thank you for your wonderful five-star review! We are so happy to hear that your first auction experience was fantastic and that our team made the process straightforward and supportive for you. Best, Auction House
5/5
TrustpilotThis was my first modern auction…
This was my first modern auction purchase. I was a bit concerned that I wouldn’t be able to get any information about the property outside of the auction pack.Wrong! I was able to obtain far more information from the auction house, and viewing. I did have a few questions which were put to the vendor and I got the response. So very similar to through an estate agent.Auction house were very clear about the charges that I would be expected to pay and the timescales in when I needed to pay them.Romilly was very good at taking me through step-by-step before and after my successful auction win.The online bidding process was very simple.Within the month I have gone on to buy a second property through auction house.
Hi there, it's fantastic to hear about your positive experience of modern auction through Auction House Hull & East Yorkshire! We always try to make sure our customers feel supported every step of the auction process. Best, Auction House
5/5
TrustpilotThey put people before profit
I sold a house with Auction house 9 years ago , It was brilliant and went for way over the price of the estate agent .I gave great reviews back thenThe reason I'm writing this review is because i have sold with an estate agent and Even though i didn't use them this time . Dan and Bryony gave their time freely to advise me And they were focused on what was best for me and not making a profit. Its worth a review because this really is an ethical firm that puts you first .I am proof .Thank you Dan and Bryony . Auction house is a fantastic firm
Hi Marlena, thank you for your excellent review! We really appreciate you taking the time to highlight the unbiased and helpful advice given by Dan and Bryony. Best, Auction House
5/5
TrustpilotAuction House were great from the start…
Auction House were great from the start to the end. The lot I was looking at I saw only a few days before the auction I managed to view the property register and see all documentations needed after the auction they were polite and helpful. Highly recommend as a purchasing platform thank you to the team.
Hi Jeff, thank you for your fantastic feedback! We are really pleased to hear that our team were so helpful. Best, Auction House
5/5
TrustpilotPerfect support
From my initial contact, telephone calls, right through to the auction itself, the professionals I spoke to were so helpful and friendly. They guided me through the process (as a trepidatious, first time auction participant) and ensured I was fully informed and supported. Thank you so much for all your help, information and reassurance.
Hi there, we're so pleased to hear our team provided such helpful and friendly support throughout your first auction experience. Thank you for your kind words! Best, Auction House
5/5
Trustpilot3 Estate agents failed to sell our…
3 Estate agents failed to sell our property at a time when money was tight. As a result, we never got the price we wanted, but our dealing with Auction House were honest & reliable & in the end they managed to find a suitable buyer in a short time. I felt they did the best for us.
Hi Paul, thank you for leaving this excellent feedback! Best, Auction House
5/5
TrustpilotHannah was AMAZING
Hannah was amazing, from the first email right to the very end! She supported and guided us through every step of the way. Hannah’s communication was THE BEST, she was always there at the end of the phone for any questions and enquiries we had. As well as helping us communicate with solicitors and mortgage advisors etc. Thanks to Hannah we now have brought our first (dream) home and couldn’t have done it without her.
Hi Gracie, we're so pleased to hear you managed to secure your dream home with Hannah from the East Anglia team. Thanks for taking the time to leave such a lovely review! Best, Auction House
5/5
TrustpilotHighly Recommend
We cannot speak highly enough of Chris , Ben and the whole team, who dealt with the sale of the property from start to finish with complete professionalism.From the first meeting, Chris’s extensive knowledge and experience of auction sales comes shining through, which puts you at ease straight away.Everything was clearly explained, detailing all legal aspects, timescales and process of selling by auction, ensuring we fully understood everything at all times; alleviating all the stress.Valuations and prices are perfectly pitched, which attracts as many potential buyers as possible.Would certainly recommend them to anyone.
Hi Kevin, it's lovely to hear of your positive experience of selling with the Birmingham team. Thanks very much for taking the time to leave a review. Best, Auction House
5/5
TrustpilotLast minute decision to bid led to successful outcome
Although I had registered to bid a few weeks ago it was not until the last minute that I decided to bid but staff on the phone were very helpful even though the auction had already started and I was able to bid for the two properties I had already viewed. I lost out on the first one but got the second one at a good price in a very exciting contest and again staff were very helpful in clearing up a misunderstanding that I had formed about the details of the last few bids made. Thank you Helen, Elaine and Sally. You have made the whole process much less stressful than it might have been for someone like me who has never bid at auction before.
Hi William, thanks for taking the time to leave this review - great to hear you were successful in our latest auction! Best, Auction House
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