5/5
GoogleVery efficient and pleasant to deal with. David
Agent replied · 19 September 2023
Thanks David!
Trusted Agent profile · West Hampstead
Verified
Paramount Properties West Hampstead reviews
★★★★★
1,795 reviews across 3 platforms
150 West End Lane, West Hampstead, NW6 1SD
Paramount Properties's office in West Hampstead, at 150 West End Lane, is rated 4.8 out of 5 across 1,795 reviews on three platforms, including 1,725 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
About Paramount Properties West Hampstead
Whether you're buying, selling, renting, or letting a property in London, we'll make your property work for you.
Awards
The Trusted Agent 2026 results for Paramount Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the West Hampstead office, from every platform, shown as written. First names only.
Google5/5
GoogleGreat customer service, couldn't be happier!
Agent replied · 19 September 2023
Hi Sienna, really glad to have been of help!
5/5
GoogleProfessional and friendly, smooth and efficient service.
Agent replied · 19 September 2023
Thanks for the positive feedback, George :)
5/5
GoogleEfficient, professional and friendly
Agent replied · 19 September 2023
Thanks for your five-star review Fraser!
5/5
GoogleExceptionally conscientious and efficient.
Agent replied · 19 September 2023
That is very kind Angie - thanks!
5/5
GoogleGreat team and great service
Agent replied · 19 September 2023
Thanks Thomas!
5/5
GoogleVery friendly and enthusiastic staff!
Agent replied · 19 September 2023
Why thanks very much!
5/5
GoogleGreat service all round so far
Agent replied · 19 September 2023
Thanks for the positive review Laurence :)
5/5
GoogleLovely, just lovely.
Agent replied · 19 September 2023
Thank you Chris, we are always happy to help.
1/5
Facebookunprofessional impolite disrespectful
Agent replied
Hi Eleanora, we have responded to your Google review and we wanted to respond here as well. We are sorry if you feel as you have said in your review, however, our clients are incredibly important to us and we aim to handle every property with professio…See more
5/5
GoogleOUTSTANDING SERVICE - RECOMMEND
Agent replied · 19 September 2023
Thanks very much Jon :)
1/5
Googletypical london agency experience
Agent replied · 19 September 2023
Hi Sally, Sorry to see your 1-star review. Please could you get in touch directly so we can resolve any problems you may have had? You can email our lettings team on lettings@paramount-properties.co.uk or our sales team - sales@paramount-properties.co.uk. We look forward to hearing from you.
5/5
GoogleExcellent experience!
Agent replied · 19 September 2023
Hi Maria, Glad you enjoyed your experience with us!
4/5
GoogleRating only, no written review.
5/5
GoogleChloe, Katie and Jason did an amazing job helping us find our new home. Every query was answered in minutes, every issue was resolved even quicker! I can’t recommend them enough!
1/5
FacebookThey use unethical companies like pbm inventories who refuse to pay staff. Any estate agent that does not research the companies they work in partnership with cannot be trusted. **WARNING, stay away***
5/5
GoogleOutstanding commitment from Lionel and the Paramount team to find us a wonderful home and help it be a hassle free experience. Highly recommmend their first class experts.
5/5
GoogleParamount were particularly helpful in assisting us agree our rental agreement through a long negotiation process. They were helpful with viewings and always quick to respond to correspondence.
3/5
GoogleA+ in every way.
Agent replied · 13 April 2026
Thank you for your feedback. We’re really pleased to hear you had such a positive experience, and we appreciate you taking the time to share it. If there’s anything we could have done to make it a full 5-star experience, we’d love to hear your thoughts!
5/5
GoogleRating only, no written review.
Agent replied · 13 April 2026
Thank you, Laura, for your 5-Star review!
5/5
GoogleHarry was a star!!
Agent replied · 13 April 2026
Thank you, Zac, for your 5-Star review! It's amazing to hear Harry made such a positive impression, we'll be sure to pass this on to him!
5/5
GoogleParamount maintenance teams go above and beyond for anything - Big or small - all the team are super friendly and listen to all issues. Highly recommend!
5/5
GoogleVery good, easy and nice team who works in the agency - rent my new home and moved without any problems.
5/5
GoogleExcellent service. Dexter and Jason at Paramount were very helpful throughout the process of finding and then moving into a flat.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Paramount Properties West Hampstead
Has Paramount Properties won any awards?
Yes. In The Trusted Agent 2026 awards: Paramount Properties, West Hampstead won Platinum.
