Every review we hold for the West End office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently sold a flat in the West End of Glasgow and was very pleased with the service from the team at Slater Hogg and Howison in Byres Road. They were efficient, professional, thorough and very pleasant to deal with. Special mention to Mitra who gave me fabulous support and advice throughout. Big shout to Aiden for also being there saying the right things at the right time with great encouragement. I sold my flat within 2 days of going on the market and with a fabulous financial offer. Marvellous job everyone and thanks for making the process as painless as possible.
Debbie · 8 June 2022
Agent replied · 8 June 2023
Many thanks for your outstanding comments and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe are currently in the process of putting an offer in for a property and the whole experience with questions needing answered etc has been swift, professional and may I even say enjoyable thanks to Elaine in the Byres Road branch. She is extremely knowledgeable and I get the impression nothing is a problem. Because of this we have since had our own home valued by Mark (who was also fantastic) at Slater Hogg and if our offer is successful we will have no hesitation in instructing them to deal with our sale. Absolute breath of fresh air dealing with a company that is professional, knowledgeable and friendly. Look forward to hopefully working with you. George
G · 8 June 2022
Agent replied · 8 June 2023
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAfter contacting Elaine at Slater Hogg to arrange a viewing of a property, she kindly arranged a valuation review and a chat with a mortgage advisor for me to understand if this property was right for me. Although I didn’t proceed to sell my own property with Slater Hogg, Elaine & Mark were still incredibly helpful keeping me updated on the property, bidding process and continued to inform me on next steps. They were so friendly and helpful throughout the whole process. Thank you so much!
Mairi · 8 June 2022
Agent replied · 8 June 2023
Many thanks for the fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMhairi Fraser was really helpful prior to letting my flat and during the process. She was very responsive to calls and emails and a pleasure to work with. The contractors she recommended and arranged for a few jobs were great and the process went really smoothly. Tenants have been able to move in within a few days of listing the flat- I'm delighted!
Louisa · 29 September 2023
Agent replied · 29 October 2023
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSlater Hogg & Howison recently supported the marketing and sale of my Hyndland Flat. The team were professional, their advise, knowledge of the market and the service provided have been flawless. They were always on hand for guidance and support on the process. In particular Aidan and Lisa were a pleasure to deal with and I have no doubt their professionalism reflects the sale price achieved. A pleasure to deal with.PositiveResponsiveness, Quality, Professionalism, Value
Andrew · 26 August 2022
Agent replied · 8 June 2023
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy dealings have been with Matthew Baker who has been fantastic at managing my flat and all it’s issues during Covid 19. Matthew has been completely professional, and knowledgeable in all areas to do with letting. I was communicated with regularly all during Covid by phone or email. Matthew has looked after the interests of myself as the landlord, and I’m sure he has been as equally diligent with the tenants. Good sound advice and problem solving has been a real asset in this letting management agent. I can’t commend him highly enough.PositiveResponsiveness, Quality, Professionalism
Loretta · 26 August 2021
Agent replied · 8 June 2023
Thank you for your terrific 5* review and kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThis is the second property sale we have concluded with Slater Hogg & Howison in Glasgow’s West End and we have been really pleased with the service - in particular that of Angela Wright, the manager. Angela is totally professional and her communication skills are second to none, keeping us informed at every stage of the process. Buying and selling a property can be very stressful, but we were totally confident in her advice and judgement which greatly diminished our stress levels! We would definitely recommend Angela and her team in the West End Office.PositiveQuality, Professionalism
Laura · 26 August 2021
Agent replied · 8 June 2023
Thank you for your wonderful recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLaura has been professional, approachable and friendly to deal with since we first viewed our new flat. She has been swift to answer any questions we have had, and we have felt that the whole process has been handled smoothly. A point to improve on for Slater Hogg & Howison would be getting the inventory list out to us sooner - we only had a couple of hours to review this before key collection, hence were unable to query the points noted. This should however not detract from the move-in being an thoroughly enjoyable experience- thanks Laura!PositiveResponsiveness, Quality, Professionalism, Value
Louis · 26 August 2021
Agent replied · 8 June 2023
Thank you for taking the time to leave us this fantastic 5* review and kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently sold my flat with these guys and have to say I was very happy with the service. Everyone that I spoke to was helpful and knowledgeable. They set out a sales strategy and adapted based on the response from viewer.
Lisa was amazing once an offer came in, I was kept up to date with where the buyer was at in regards to finance and we were able to set an entry date upon completion of missives.
Very happy with the service throughout the sales process and would use Slater Hogg again.PositiveResponsiveness, Quality, Professionalism
Stuart · 26 August 2021
Agent replied · 8 June 2023
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe are extremely happy with our experience with Slater Hogg & Howison for our house search. We were looking for a property and were kind of "in a rush"; the agent (Lisa Carline) was very kind and professional and very effective in accommodating our requests with regard to timing arrangements for property viewings, and always provided exhaustive information. Lisa was also extremely professional and efficient in email communications, offering timely feedback and precious advice. We wholeheartedly recommend SH&H as a extremely positive property purchase experience.
francesco & veronica
Francesco · 8 June 2021
Agent replied · 8 June 2023
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleMany thanks to Laura Campbell for making my move into a new flat as straightforward and stress-free as possible! Right from my first enquiry Laura responded quickly (which was appreciated when many other letting agents didn't even bother getting back to me) and was always very helpful. She managed to get my application taken forward by the landlord within a matter of hours, the referencing process was easy and finished by the next day, and the tenancy agreement was drawn up and signed by the end of the week. The last thing anyone needs during a pandemic is more stress, so I really appreciate Laura's efforts to make the whole process so painless!
Laura · 8 June 2021
Agent replied · 8 June 2023
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCan’t praise Slater Hogg and Howison enough. Our agent Bobby has been a a credit to the company. From the starts is been an encouraging, positive approach with our house selling at a great price in just over a week. Thank you all so much
Jennifer · 26 June 2024
Agent replied · 25 August 2024
Hi Jennifer, thank you for your kind words about our agent Bobby and the positive experience you had with us. We are thrilled to hear that your house sold quickly and at a great price. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery professional agent. Laura and her team solved all my enquiries and problems. The only thing I would ask for improvement is the time took for them to respond emails could be quicker. Overall, it’s a pleasant experience and would definitely recommend.
Morty · 26 July 2024
Agent replied · 25 August 2024
Thank you for your 5* review and recommendation Morty. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAs a first time buyer the process of securing a mortgage and purchasing a property was a little daunting but with the fantastic and helpful service from Elaine and Claire it was a much smoother process than first thought. Both ladies helped answer all my queries, in a prompt and friendly manner putting my mind at ease. I would highly recommend Slater Hogg West End and in particular Elaine and Claire.
Lauren · 8 June 2022
Agent replied · 8 June 2023
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have been dealing with Slater Hogg for 3 years now. Started as a tenant, then bought a flat with their help and now I am a landlord letting my property through them. Alex Tucker is a very nice and professional agent, she keeps me up to date promptly with any issue requires my attention. I am grateful for the service provided by her and her colleagues.PositiveQuality, Professionalism
Talal · 26 August 2022
Agent replied · 8 June 2023
Thank you for the amazing 5* review and your kind words! Best wishes, Lucy, Customer Relations
★★★★★ 5/5
GoogleWe've just sold our home with the help of Slater Hogg and Howison West End and they couldn't have done more for us. Aidan came to value the property and got our home on the market in a matter of days. Bobby's communication was absolutely top notch and his team managed to sell our house in two working days!
SH&H achieved a sale price above our expectations and Bobby and Mitra we're fantastic allies when we were needing their support to nudge things along with the seller's representative. I have already been recommending SH&H to my friends and will continue to do so.
Thank you so much!
Andy · 5 December 2024
Agent replied · 8 December 2024
Many thanks for the great recommendation, 5* review and your kind words Andy. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLisa, Aidan & Team have been very helpful, caring, responsive, and very professional in dealing with all matters. I am 100% satisfied with their services and would recommend them to everyone!
Di · 8 April 2026
Agent replied · 15 April 2026
Thank you so much for your kind words, we are thrilled that you had a positive experience with our team. Our goal is to provide top-notch service to all of our customers and we are glad to have achieved that with you. Thank you for recommending us to others! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI am so pleased that I selected Slater Hogg & Howison to sell my apartment in the west end of the city, as they were outstanding from the start. I dealt with Mark & Mitra in the main, however found the entire team here all friendly, professional, extremely knowledgeable & very proactive.This was hugely important to me, I was also delighted with the quality photography /video , & marketing material produced & communication was excellent at all times. My home was sold very quickly & they actually surpassed my expectations in providing outstanding customer care & service-Look no further if you want an excellent service provider to sell your home. I can't thank them all enough!
Mrs J Black
Jacqulyn · 9 June 2019
Agent replied · 8 June 2023
Thank you Jacqulyn for taking the time to leave us with your kind words and excellent 5* review of the great service you received from our dedicated Slater Hogg & Howison team in West End. It is fantastic to read that the staff were outstanding from the start, professional, friendly, knowledgeable and very proactive. Best wishes, Emma.
★★★★★ 5/5
GoogleIncredible service from start to finish! The entire team are super friendly, professional and extremely efficient. We can’t recommend them enough. Mark, Mitra and Elaine were brilliant at getting our flat on the market and sold in less than 9 days, always keeping us informed and guiding us through the process. Greig has been amazing at arranging our mortgage and ensuring that everything has gone smoothly. Overall the entire process has been so simple and stress-free. Thank you so much!
Cairine · 9 June 2019
Agent replied · 8 June 2023
Thank you Cairine for your 5* review and kind comments. I'm pleased to hear that Mark and the team provided you with excellent service. All the best, Mike.
★★★★★ 5/5
GoogleExcellent service from Laura who arranged a viewing and helped us through the application process for a rented property. Communication was fast, smooth and helpful from start to finish. Thank you Laura!
Carlos · 15 October 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave us this amazing 5* review Carlos. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleLisa, Aidan, Lewis and all the team at Slater, Hogg and Howison were fantastic at supporting me during my flat sale. I found this to be a very stressful time and they were so quick at getting back to me and advising me on the process along the way!
Gemma · 15 October 2025
Agent replied · 15 April 2026
Thank you for your kind words, we are delighted to have been able to make your flat sale experience stress-free! Our team at Slater, Hogg and Howison is dedicated to providing timely support and expert guidance throughout the process. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe were selling our mothers home. As we live 250 miles away from Glasgow, we left the sell in the hands of Lisa. We were impressed with her professionalism in conducting the sale, especially when there was an unforeseen problem after the sale was agreed. Thanks again to Lisa. Also to Mark when valuing the property and Elaine when Lisa and Mark were unavailable
Bob · 8 June 2022
Agent replied · 8 June 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleThey are nightmare . They don’t care extremely unprofessional. Had an appointment with them and after that no email no contact . They are not picking up calls for days . If don’t believe call there office . I have seen there staff chatting all day and laughing but not picking up calls . It’s a complete joke . Extremely frustrating and disappointing. Don’t waist your time with them you better go another property agent .
Jawad · 15 October 2024
Agent replied · 22 October 2024
Hi Jawad, thank you for your review, however upon investigation we have found that you are not a customer of this branch. If you could please email us at review@countrywide.co.uk and I can look into this for you as feedback like this is concerning to us when we cannot locate you as a customer. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLaura Campbell from Slater Hogg & Howison West End was very helpful, responsive and efficient during our whole letting process with initially showing us the property for let and then very kindly helping with all aspects of our tenancy application. We recommend her highly.
Ros · 23 December 2023
Agent replied · 22 December 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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