5/5
GoogleKirsty worked effectively to progress our house purchase to achieve the target completion date.
Agent replied · 30 December 2023
Thank you so much for the 5* review,
Trusted Agent profile · West Byfleet, Surrey
Seymours West Byfleet reviews
★★★★★
324 reviews across 1 platform
West Lodge, Station Approach, West Byfleet, Surrey, KT14 6NG
Part of Seymours, see every office.
Seymours's office in West Byfleet, Surrey, at West Lodge, is rated 4.8 out of 5 across 324 reviews on 1 platform, including 324 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Seymours won in 2026.
Awards
The Trusted Agent 2026 results for Seymours, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the West Byfleet office, from every platform, shown as written. First names only.
Google5/5
GoogleI recently purchased a property from Seymours and i have to say they were excellent. Communication, resolving problems, keeping things moving and all done in a helpful, curtious manner. Hard to imagine a better experience i would highly recommend them.PositiveResponsiveness, Quality, Professionalism
Agent replied · 21 June 2024
Paul, many thanks for taking the time to leave us this great review, it really is appreciated. The team were delighted to read your feedback, as they all do provide themselves on delivering excellent service. Please do not hesitate to contact us if we can be of assistance in the future. Regards, James Rowsell, Seymours West Byfleet.
5/5
GoogleSale of the house was dealt with in a timely manner by a team of pleasant professional people. Communication was excellent at all stages. Many thanks
Agent replied · 29 July 2023
You are very welcome, and Thank you for choosing Seymours and thank you for the 5* review, all the best for the future
5/5
GoogleWe bought our house in Byfleet with Seymours, we were very pleased with the level of expertise and professionalism by the team. A follow up gift after the sale was sent which was appreciated. Highly recommended and we'll use them again in the future if we move.
Agent replied
Thank your for taking the time to review Seymours Estate Agents. We are delighted to hear of your positive experience with us and pleased you chose to sell your home with us. We look forward to helping with all of your future property needs
5/5
GoogleI cannot praise Seymours Estate Agents highly enough. The staff are all very professional and a delight to deal with. I was very confident that they had my best interests at heart and were always happy to keep me up to date with any developments. Highly recommended.
Agent replied
Thank you for taking the time to review Seymours, West Byfleet. We are pleased to hear of your positive experience with us and we look forward to helping with all of your future property needs.
5/5
GoogleKirsty helped us so much during our whole process. She was on the phone to us whenever we needed her and we are so happy we have now exchanged. Thank you.
Agent replied · 29 July 2023
Thank you for your 5* feedback and congratulations on your exchange!
5/5
GoogleWe bought our house in Byfleet with Seymours, we were very pleased with the level of expertise and professionalism by the team. A follow up gift after the sale was sent which was appreciated. Highly recommended and we'll use them again in the future if we move.
Agent replied · 29 July 2023
Thank your for taking the time to review Seymours Estate Agents. We are delighted to hear of your positive experience with us and pleased you chose to sell your home with us. We look forward to helping with all of your future property needs
5/5
GoogleNot only did Seymours sell us this house a number of years ago but they have now sold it. Friendly and helpful staff who were always happy to answer any questions we had. Anna and all the team were wonderful- thank you!
Agent replied · 25 October 2024
Hello Jenny, we're over the moon that you returned to us to go full circle with your property with both buying and selling. We'll be sure to pass on the praise to Anna and the team for a job well done. If you ever need anything else, please don't hesitate to get in touch.
5/5
GoogleAlex and Anna from Seymours in West Byfleet have just sold out family home. They were brilliant - professional, communicative, managed expectations sensibly, drove the process forward and delivered upon all of their initial promises. Highly recommend them - thank you both!
Agent replied
Hi Peter, thank you for such a fantastic review and recommendation, we're so glad you're happy with our service, and we'll be sure to pass the praise on to Alex, Anna and the rest of the team.
4/5
GoogleMy experience so far with Seymours has been fantastic. They are very helpful and are in contact to make sure that my situation has not changed or if a house has come onto the market. I have been very happy with the service I have received.
Agent replied
Thank you for the positive review, it is great to hear such positive feedback. We are delighted to hear you are happy with the service you have received and we look forward to helping you with all your future property needs.
5/5
GoogleNot only did Seymours sell us this house a number of years ago but they have now sold it. Friendly and helpful staff who were always happy to answer any questions we had. Anna and all the team were wonderful- thank you!
Agent replied
Hello Jenny, we're over the moon that you returned to us to go full circle with your property with both buying and selling. We'll be sure to pass on the praise to Anna and the team for a job well done. If you ever need anything else, please don't hesitate to get in touch.
5/5
GoogleFantastic work from the entire office. The selling process was excellent, and the post sale was flawless. Special mentions to Jake, Michael, and Kirsty!
Agent replied · 29 July 2023
Thank you for your 5* review, very much appreciated, our aim is always to make what can be a stressful situation as flawless as possible, we are delighted to have been of assistance and wish you all the best in the future
5/5
GoogleA professional estate agent who introduced many viewings and managed the various offers obtained. The Staff are warm and friendly and I am happy to recommend them.
Agent replied · 29 July 2023
Dear Tony, Thank you for taking the time to leave us feedback, we are super pleased that you enjoyed your experience with us and grateful for the recommendation, :) With Thanks and Best Wishes :)
5/5
GoogleBrilliant support from Seymours - esp Anna. She was really proactive in staying in contact often and following up all parties to make sure the pace of the sale/purchase was maintained, and all my queries were answered. Thank you!
Agent replied
Hi Livvie, thank you so much for your lovely review and recommendation. We will be sure to pass on the praise to Anna and the rest of the team. Please do not hesitate to contact us if you need anything else in the future.
5/5
GoogleFound them very helpful in what turned out to be a less than ordinary move to say the least. Particularly worth mentioning Alex and Anna both very helpful in getting this over the line. Thanks guys!
Agent replied
Thank you Matthew for the wonderful review! We hope to work with you again in the future.
5/5
GoogleI will update the reason for 1 star ASAP.
Agent replied · 29 July 2023
Thank you for the 5* review, it is very much appreciated
5/5
GoogleWe had a fabulous experience with Seymours. Really professional. Extremely helpful. I cannot recommend highly enough.
Agent replied · 29 July 2023
Thank you for taking the time to leave us this 5* review, we are delighted to have been able to assist you with your sale and so pleased to read you were happy with our service, Thank you once again and wishing you all the best for 2023
1/5
GoogleI will update the reason for 1 star ASAP.
Agent replied · 21 March 2024
Thank you for the 5* review, it is very much appreciated
5/5
GoogleWe completed on our purchase just before Christmas 2019...... after viewing the property in October ... We found Seymours , West Byfleet very pro active and all the team gave great customer service.
Agent replied
Hi Kim, thank you for such a fabulous 5 star review. We're so glad you're happy with our service and if you ever need anything, please don't hesitate to get in touch.
5/5
GoogleIf all estate agents were like Seymours the world would be a better place! Cannot give them enough credit, the whole team here have been fab from start to finish, would 100% recommend them!
Agent replied · 29 July 2023
Hi Joe, thank you so much for your great review and recommendation. We're so glad you were happy with the service we provided, we'll be sure to pass on the praise to the rest of the team. If you ever need anything else, please don't hesitate to get in touch.
5/5
GoogleExcellent service by the West Byfleet team at Seymours - great idea for an open day and, after many offers, we exchanged just 4 weeks after we accepted an offer - well done team!!
Agent replied
Hi Kerry, thank you so much for your great review. We're so glad we were able exchange your property in 4 weeks after the open day. If you ever need anything else, please don't hesitate to get in touch.
5/5
GoogleIf all estate agents were like Seymours the world would be a better place! Cannot give them enough credit, the whole team here have been fab from start to finish, would 100% recommend them!
Agent replied
Hi Joe, thank you so much for your great review and recommendation. We're so glad you were happy with the service we provided, we'll be sure to pass on the praise to the rest of the team. If you ever need anything else, please don't hesitate to get in touch.
4/5
GoogleThe staff were helpful and always kept us up to date with progress. Was very pleased with how much they helped us find the right property for our long term home. Thank you.
Agent replied
Thank you for taking the time to leave us a review. We are pleased to hear of you positive experience with us and glad to have found you the perfect property.. We look forward to assisting with all your future property needs.
5/5
GoogleSeymours were highly professional throughout our purchase. Would highly recommend.
Agent replied · 29 July 2023
Thank you for the 5* review, Wishing you all the happiness in your new home
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Seymours West Byfleet
Has Seymours won any awards?
Yes. In The Trusted Agent 2026 awards: Seymours, West Byfleet won Gold; Seymours, Mole Valley won Platinum; Seymours, Blackwater won Platinum; Seymours, Cranleigh won Gold; Seymours, Horsell won Trusted Agent; Seymours, Haslemere won Trusted Agent; Seymours, Camberley won Trusted Agent; Seymours, Addlestone won Trusted Agent.
