Every review we hold for the Wem office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe just wanted to take the opportunity to repeat our thanks to Jo Woollham from Monks in Wem for the appraisal visit yesterday. Speaking for myself I appreciated her professionalism and her in depth knowledge of the market and how that translated into her valuation. I especially appreciated that she made a point to speak directly to my wife hearing her questions and concerns. To date my experience of agents has been largely male dominated and found they often, unconsciously focus on my questions and voice. It stood out for me that she was conscious and made a point in how she engaged us both, it was inspiring to see.
On any day I think it’s important to acknowledge and feedback positive experiences but today on International Woman’s Day, I think it more prescient.
David · 26 March 2023
★★★★★ 5/5
GoogleBrilliant service and always on hand to provide advice and support. We sold our house in record time. We can’t speak highly enough of Jo Woollam and the team. 100% recommend to all our friends
Honorata · 21 June 2022
★★★★★ 5/5
GoogleFrom first going into the office and speaking to Jo about putting our property on the market to actually marketing it we were very happy with how professional the whole team were. We were informed every step of the way re. viewings and offers .The viewings all took place over the weekend and we had offers made by the monday morning and by the tuesday morning we had accepted an asking price offer. The sale went through easily although Ann-Marie did manage to keep us sane a couple of times .We would certainly recommend Monks to anyone wanting to sell their property..
We are not moving again but if we did we wouldn’t hesitate using Monks again. You are guaranteed a warm smile when ever you go into the office and they certainly know the market for pricing etc. Thankyou for taking the stress out of moving house.PositiveResponsiveness, Quality, Professionalism, Value
Diane · 25 August 2022
★★★★★ 1/5
GoogleNot a great experience to be honest. Got the impression they were too busy to handle my enquiry, and the person I spoke to knew very little about the state of the property or any of the questions I had to be honest. It all felt like one way traffic and their approach to selling is lazy. The property I wanted to buy, well still do want to buy is still available 3/4 weeks later and we are still looking... but I get the impression it would be a chore to buy a house where they are the agents. Shame, looks a beautiful house and I bet the sellers are confused why the house isn't selling... I don't think I'd sell a property with them based on how they treat keen buyers
Darren · 21 June 2022
★★★★★ 5/5
GoogleWe had a very stressful and fraught 6 months selling our bungalow. We sold at asking price after first viewing only for sale to fall through 8 weeks in. Jo was excellent in securing further viewings and we sold again, immediately it was readvertised. Jo kept in touch both by phone and email. Always professional and efficient, yet caring and empathetic. We cant thank her enough for what she did. The team at Monks in Wem are very good, but my only negative is that on occasions some important phone messages werent passed on to Jo or me.
However, I raised these issues at the time and they were dealt with straight away.
I would highly recommend Monks if you are considering selling your property.
Thank you once again. Jane.PositiveResponsiveness, Quality, Professionalism, Value
Jane · 25 August 2021
★★★★★ 5/5
GoogleBrilliant service! The staff at the Wem office took so much of the stress and worry off me during my house sale and were always at the end of the phone when I needed them. Thank you for all your advice and support and for guiding me through to completion.
Sarah · 25 March 2024
★★★★★ 5/5
GoogleWonderful experience with the team at Monks in Wem while buying our new house. Everyone was super helpful and friendly and made the whole experience pleasant and efficient.
Stevie · 21 June 2022
Agent replied · 20 June 2024
Thank you very much for your nice message. It has made our day! .... You have a beautiful home and we hope you are settling in well. Best wishes. The Monks Team
★★★★★ 5/5
GoogleBrilliant service from all at Monks. Great feedback after all the viewings. And once the house was sold all went through quickly and smoothly. Thank you Monks
Mark · 21 June 2022
Agent replied · 20 June 2024
Dear Mark, thank you so much for your kind comments. We hope you are keeping well. Regards, the Monks Team
★★★★★ 2/5
GoogleThe pastry on the vegetable pie was so hard I couldn't get my knife through it. Also the service was painfully slow. Won't be going back.
Julie · 21 June 2020
Agent replied · 20 June 2024
Dear Ms Lawton. We have noticed that you have left a review on our page, Monks Estate & Letting Agents but we are unsure what this relates to. We wonder if you have reviewed the right business? Please let us know if we can help you with any of your property needs. Regards. Team Monks.
★★★★★ 5/5
GoogleDealing with Annemarie of monks was excellent can't thank her enough always helpful well recommended
Bryan · 21 June 2022
Agent replied · 20 June 2024
Dear Bryan, thank you very much for your kind comments. Best wishes from the Monks Team.
★★★★★ 5/5
GoogleHuge thanks for all your help, right from day one, in dealing with the sale of our house. Your advice, guidance & calm control throughout all the ups & downs is very much appreciated.
Jon · 26 March 2023
★★★★★ 1/5
GoogleWaste of time very ignorent inquired about a number of rental properties never set up a viewing time or evan contact you back waste of time this company is a joke
Ian · 21 June 2023
★★★★★ 5/5
GoogleExcellent service would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Lorraine · 21 June 2022
Agent replied · 20 June 2024
Thank you very much for your nice words. Regards. The Monks Team
★★★★★ 5/5
GoogleFantastic service , really helpful and professional staff
Vickie · 21 June 2022
Agent replied · 20 June 2024
Thank you Vickie. We hope you are keeping well. Regards. The Monks Team
★★★★★ 5/5
GoogleVery friendly and helpful
Pauline · 21 June 2022
Agent replied · 20 June 2024
Thank you Pauline!
★★★★★ 4/5
GoogleGood straightforward website.
Simon · 21 June 2022
Agent replied · 20 June 2024
Thank you Simon! Regards, the Monks Team
★★★★★ 5/5
GoogleHad a wonderful team helping me sell my 1st property and downsizing to a flat
The solicitors took a while to sort out all the paperwork for the purchase
But monks were always helpful in getting the problems sorted outPositiveProfessionalism
Paul · 21 June 2021
★★★★★ 5/5
GoogleVery good service. Staff very helpful
and polite
Angela · 25 March 2024
★★★★★ 5/5
GoogleMonks agents worked so hard to facilitate our move, chasing up dates and best of all keeping us informed. Thank youPositiveResponsiveness, Professionalism
Elaine · 21 June 2022
★★★★★ 5/5
GoogleRating only, no written review.
Tasos · 11 April 2026
★★★★★ 5/5
GoogleAbsolutely brilliant letting agents!
So helpful and a delight to work with :)
Caleb · 21 June 2022
★★★★★ 5/5
GoogleRating only, no written review.
Brad · 16 March 2026
★★★★★ 4/5
GoogleGot offered an umbrella escort to ourr car as it had started to rain
Philip · 21 June 2021
★★★★★ 5/5
Googlevery personable and professional service.PositiveResponsiveness, Professionalism
English · 21 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
