Every review we hold for the Wellingborough office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery proactive and responsive team. Kept us up to date on all occurrences, called to check in periodically, provided relevant and useful advice. Everything was completed quickly and efficiently - great job all round.
Patrick · 22 May 2021
Agent replied · 11 November 2024
Thank you for your five star review.
★★★★★ 5/5
GoogleBrilliant service, always kept up to date with what was going on. Would definitely recommend them.
Joan · 2 September 2025
Agent replied · 9 September 2025
Thank you Joan for such lovely words, the team really appreciate them. We wish you well in the future.
★★★★★ 5/5
GoogleHead and shoulders above the competition. Frankie, Claire and Ellis are extremely responsive, professional and knowledgeable
Charles · 24 August 2025
Agent replied · 24 August 2026
Thank you so much for sharing your feedback with us! We're thrilled to hear that Frankie, Claire, and Ellis were able to provide you with such exceptional service. If you have any more questions or need further assistance, please don't hesitate to reach out.
★★★★★ 5/5
GoogleExcellent service from start to finish.
On time for valuation, all fees and process explained. Was the first house I have sold and they were very helpful.
Email verification of all viewings. Prompt update on offers. Always able to answer any queries when I called. Every member of staff I spoke with professional .
Spot on valuation of house.
Christina · 10 October 2023
Agent replied · 26 July 2024
Thank you Christina for the kind review. We are glad that you are happy with the service received.
★★★★★ 1/5
GoogleWorst chain of estate agents I have ever used .
Would be zero stars if the option was available.
Use mcfarlane's . I bought my new house through mcfarlane's, in swindon. They were absolutely flawless, above and beyond, brilliant service. Honestly cant praise them enough.
Paul · 24 August 2025
★★★★★ 5/5
GoogleRichard James has excellent customer service and whenever I phone or email they respond with as much help as possible. Our property manager, Frankie, has been very helpful in our tenancy renewal process and always responds as quickly as possible.
Michala · 24 August 2024
Agent replied · 24 August 2026
I'm delighted to hear about your positive experience with Richard James and Frankie! Providing excellent customer service is a top priority for us, and I'm glad to hear that they have been so helpful in assisting you with your tenancy … More
★★★★★ 5/5
GoogleExcellent support throughout the journey of moving into a new home.
Dr · 24 August 2025
Agent replied · 24 August 2026
I'm so glad to hear that you had a positive experience with our support during your move into your new home! If you have any other questions or need assistance in the future, please don't hesitate to reach out.
★★★★★ 5/5
GoogleRichard James were professional and helped through a difficult sale.
Fergus · 2 September 2025
Agent replied · 9 September 2025
Thank you Fergus for your kind words. It was a pleasure to help you through a difficult sale and we are glad that we got there in the end.
★★★★★ 5/5
GoogleIt was a great experience with the team at Richard James.
Salaudeen · 19 August 2025
Agent replied · 9 September 2025
Thank you for your kind words, we wish you all the best in your new home.
★★★★★ 1/5
GoogleI have a maintenance issue reported to you three weeks ago I'm disabled and unable to use the shower I also pointed this out on a routine visit despite many calls to you nobody has turned up to resolve so I've had to get someone else in at my expense to do the job
Stephen · 12 April 2025
★★★★★ 5/5
GoogleQuality Service
Stacey and Chris and the team provide exceptional customer service. Nothing was too much trouble in terms of sorting out issues and remaining calm in the face …
Floyd · 16 September 2020
Agent replied · 11 November 2024
Thank you for your five star review.
★★★★★ 5/5
GoogleVery pleased with my customer service from Cheryl! Always goes above and beyond to ensure a problem is sorted quickly!
Any problems, they will always be overcome promptly with Cheryl! She is a great member of Richard James,
Hay · 24 August 2024
Agent replied · 24 August 2026
I'm delighted to hear that Cheryl provided such exceptional customer service, going above and beyond to ensure any issues were resolved quickly. She truly is a valuable member of the Richard James team! Thank you for sharing your positive experience.
★★★★★ 5/5
GoogleReally Great people very helpful and went overboard to help me sell a house that had difficulties on the way. Definitely recommend them
Barbara · 24 March 2025
Agent replied · 24 March 2026
Thank you Barbara for your lovely review, we really appreciate it. It was a pleasure to work alongside you and to overcome all the hurdles along the way but we got there in the end. Thank you for recommending us.
★★★★★ 5/5
GoogleExcellent from start to finish, kept us informed very few days and superb customer relation skills and the staff overall were outstanding.
Ben · 24 March 2025
Agent replied · 9 December 2024
Thank you Ben for your kind words, we really appreciate them. We aim to keep our clients as informed as possible to aid a smooth transaction.
★★★★★ 5/5
GoogleGreat agency, they are very involved, professional and always answered any questions we had.
Lucian · 24 June 2025
Agent replied · 24 March 2026
Thank you Lucian for your kind review, the team really appreciate it. It was a pleasure to help in any way we could. We wish you all the best in your new home.
★★★★★ 5/5
GoogleThank you everyone for your help, we’ve been 3 times at the property and Stacey always been so kind and helpful
Marius · 24 March 2025
Agent replied · 24 March 2026
Thank you Marius for such a lovely review, we really appreciate you taking the time to send it. I have passed your words onto Stacey and we all hope that you will be very happy in your new home.
★★★★★ 5/5
GoogleGreat staff, friendly, professional and accommodating!
Derri · 2 September 2025
Agent replied · 9 September 2025
Thank you Derri for your kind words, we really appreciate them. We are glad that you are happy with our service.
★★★★★ 5/5
GoogleHelpful and friendly Estate Agents .
Kept me up to date with purchase progress as agents to the seller
Steve · 24 March 2025
Agent replied · 11 November 2024
Thank you Steve for taking the time to leave a lovely review, we really appreciate it.
★★★★★ 4/5
GoogleProcess was smooth start to finish, and the agents ensured they kept things moving forward for both us and the sellers
Holly · 22 May 2021
Agent replied · 8 January 2025
Thank you for your review.
★★★★★ 4/5
GoogleWould recommend. Would like to mention all staff interacted with but especially April Marks.
Emma · 22 May 2022
Agent replied · 11 November 2024
Thank you for your review.
★★★★★ 5/5
GoogleEverybody at Richard James has been particularly helpful and knowledgeable. I couldn't ask for anything more.
Joe · 24 March 2025
Agent replied · 24 March 2026
Thank you Joe, it has been a pleasure to assist your move, we wish you and your family well for the future.
★★★★★ 5/5
GoogleExplained the selling process well especially considering my lack of knowledge in selling a house. The whole team were fantastic, any queries I had would be understood and answered promptly every time. The valuation was the most realistic out of all the estate agents we contacted and fees too were competitive.
S · 22 May 2023
Agent replied · 11 November 2024
Thank you for your five star review.
★★★★★ 5/5
GoogleVery professional and helpful with honest feedback from viewing delivered promptly. Would definitely recommend.
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William · 18 March 2025
Agent replied · 24 March 2026
Thank you William for taking the time to give us such a lovely review. We pride ourselves on giving the vendor feedback as soon as possible once we receive it. It was a pleasure to help you to sell your home.
★★★★★ 5/5
GoogleWould 100% recommend Richard James to anyone wanting to buy or sell their home.
All staff are extremely friendly, helpful and knowledgeable.
We received an excellent service and would definitely use Richard James again.
Nat · 22 May 2024
Agent replied · 17 June 2024
Thank you Nat for your kind words, we really appreciate them. We are glad that you would use Richard James again and look forward to helping you again in the future.
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