Every review we hold for the Polegate office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotApparently fox & sons would like to…
Apparently fox & sons would like to understand better regarding the bad review they received from me so I duly sent the information they requested and not a word from them and still waiting over a month on. Obviously not that bothered.
Anita · 13 September 2023
★★★★★ 1/5
TrustpilotCommunication was awful!!!
Communication was awful!!!!
No · 20 June 2025
★★★★★ 5/5
TrustpilotFox and Sons Polegate
Fox and Sons Polegate gave an excellent service. Always ready to answer any questions related to our purchase. They could not have been more helpful. First class service. They were always friendly and polite we could not fault them.
Sandra · 23 November 2023
★★★★★ 1/5
TrustpilotVery poor service
They have not communicated or contacted us with weekly reports. They have not discussed why they are not booking any viewings. The photos of our property were of poor quality. They have not provided the service promised or any kind of service in attempting to sell our home. I would not recommend them to anybody.
Marina · 17 April 2022
★★★★★ 2/5
TrustpilotStaff at their Gosport office very …
Staff at their Gosport office very friendly and helpful but when it comes to sorting problems a absolute disgrace. We rented from them and gave a list of items that needed doing in the flat and none of these were ever but right. We have now been waiting four weeks for the refund of our deposit even though the landlord has authorised the full payment.Wouldnever use them again.
Fred · 26 June 2017
★★★★★ 1/5
TrustpilotStop calling me, I have told you every time to remove me from your database.
Update. I have now had 5 phone calls to ask if I want to list my property as a short term let. 5 times I have asked to be removed from their database.If Fox are reading this please sort the clueless team you have engaged to cold call.
Karen · 17 November 2022
★★★★★ 4/5
TrustpilotProfessional service from Jack
Professional service from Jack, he understood and empathised with our situation, would recommend using the crawley office
JO · 30 October 2024
★★★★★ 5/5
GoogleFantastic service. Toby was helpful at every stage of our mortgage and house-buying process. Would recommend highly.
Joseph · 10 November 2018
★★★★★ 1/5
TrustpilotEven 1 star is too much
Even 1 star is too much ! Over valued house by 45 thousand, then they informed us it was up too high! Had to chase them for feedback from viewings , staff extremely unhelpful ONCE they had the property on Their portfolio, have removed house from the market will wait until we are out of contract and use someone else, also their fees are astronomical.
Miss · 10 August 2018
★★★★★ 1/5
TrustpilotDO NOT USE FOR RENTING
DO NOT USE FOR RENTING. It took over a month and numerous emails for them to process the repayment of our security deposit. We had to do all the chasing - all they could supply was excuses. You have been warned.
Marc · 16 May 2023
★★★★★ 4/5
TrustpilotFox and sons- burgess hill branch
Fox and sons- burgess hill branch Myself and my partner bought through fox and sons, the experience was stressful due to the seller of the house we were purchasing, but I can happily say that f+s were very supportive and helpful through this experience. Jamie from fox and sons was especially great at staying in contact with me and was amazing support and guidance.
Hayley · 22 April 2018
★★★★★ 1/5
Google1 star as there isn't a zero. Booked a valuation, I was sent a text as a reminder. The agent didn't show, no phone call, no apology. 4 days later still no contact from the branch. Very disappointed!!! I will selling with one of the agents who actually turned up . Avoid disappointment, avoid fox and son ☹
Joanne · 11 October 2020
★★★★★ 5/5
TrustpilotAll the staff were efficient
All the staff were efficient, knowledgable, kept to deadlines, communicative, polite and extremely helpful. The property's sale under difficult circumstances would not have been achieved without their diligent work and excellent support. Well done to you all and thank you. Good luck for the future.
Jan · 13 October 2022
★★★★★ 1/5
TrustpilotDo not use
Do not use. No consideration or care for GDPR. Run by children.
Gary · 6 October 2024
★★★★★ 1/5
TrustpilotMost Most pathetic dishonest rude liar, unprofessional agencies dishonest rude…
Most pathetic dishonest rude liar, unprofessional agencies we had. If there is an option to give negative rating i would love to do so. Rating 1 is too high for them
Barun · 21 August 2023
★★★★★ 1/5
TrustpilotTry to sell a property already under…
Try to sell a property already under offer,very unprofessional.Please avoid at all cost
Mr · 23 July 2024
★★★★★ 5/5
TrustpilotI bought a property via Fox and Sons…
I bought a property via Fox and Sons and was extremely satisfied with the service provided. Gemma Atkins and staff were always available and willing to assist with any questions and concerns I had. I would highly recommend this company.
Yvette · 5 July 2022
★★★★★ 5/5
TrustpilotHade a valuation on my Bungalow…
Hade a valuation on my Bungalow yesterdayby Ben Dann, very professional in his approach and a cracking young man to deal with! Thanks you Fox And-sons…
Rickie · 6 October 2023
★★★★★ 5/5
TrustpilotVery good service
My sister and I sold our late parents house through the Polegate office. Good communication with regular updates and were easy to contact.would highly recommend.
Mr · 30 October 2023
★★★★★ 5/5
GoogleI booked a viewing through Chris at Fox & Sons to do an accompanied visit to a new build property, I felt comfortable throughout and had the property been in a perfect area for us I would have been happy to purchase through Chris.
John · 11 October 2021
★★★★★ 5/5
GoogleRecently bought my first property and used Toby Quanstrom as my mortgage consultant. He was excellent throughout the entire process with his professionalism and efficiency. He was available throughout the entire process and went above and beyond in alleviating any worries or concerns I had as a first time buyer. Would definitely recommend.
Lisa · 11 October 2018
★★★★★ 5/5
TrustpilotViewed a bungalow with the agent from…
Viewed a bungalow with the agent from Fox&Sons From the Hastings branchHarry showed us around,what a lovely guy he isVery friendly and polite and took the time to communicate with us Whilst we viewed the property Felt at ease with himWell done HarryMr & Mrs Page
Marjorie · 5 March 2021
★★★★★ 5/5
TrustpilotProfessional friendly excellent service…
Professional friendly excellent service from all the staff in Hastings. Can't fault my experience , patient,knowledgeable , best estate agent experience i!
Rachel · 28 September 2023
★★★★★ 5/5
TrustpilotGreat Service
The lettings team, Tom and Kate have been efficient,knowledgeable and friendly throughout the process of leading my property. As a first time Landlord, I can recommend their services unreservedly
Chris · 27 February 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.