Trusted Agent profile Β· Hailsham

Fox & Sons Hailsham reviews

3.6

β˜…β˜…β˜…β˜…β˜… Good

610 reviews across 2 platforms

16 High Street, Hailsham, BN27 1BJ, BN27 1BJ

Part of Fox & Sons, see every office.

Fox & Sons's office in Hailsham, at 16 High Street, is rated 3.6 out of 5 across 610 reviews on two platforms, including 171 Google reviews rated 4.7.

Google logo

4.7 / 5

171

Reviews on Google

This office

Trustpilot logo

439

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hailsham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Fantastic experience with Fox and Sons…

Fantastic experience with Fox and Sons eastbourne, highly recommended and very professional. Great thanks to Stephen Rodgers who helped us massively

Michael Β· 1 October 2020

5/5

Trustpilot

Callum was brilliant and did a great…

Callum was brilliant and did a great job selling my house

M Β· 10 June 2022

5/5

Google

We approached Imran at Fox & Sons for mortgage advice last year. We appreciated the efforts that he went to, to secure us a suitable mortgage. He supported us throughout each stage of the process often accommodating us late into the evening due to our work commitments. As first time buyers we found his input and product knowledge really beneficial. We will certainly consult with Imran again when we re-mortgage.

Bex Β· 12 November 2019

4/5

Trustpilot

We got there in the end after some too…

We got there in the end after some too and throw after a few set backs fox and sons came good in the end .Many thanks Fox and sons

Mr Β· 19 July 2024

1/5

Trustpilot

Bad customer service

Bad customer service. I had to call them for updates because they never call back. Those two ladies dealing with rental properties are the most confused lot I’ve ever had to deal with.

A Β· 4 April 2024

1/5

Trustpilot

Apparently fox & sons would like to…

Apparently fox & sons would like to understand better regarding the bad review they received from me so I duly sent the information they requested and not a word from them and still waiting over a month on. Obviously not that bothered.

Anita Β· 13 September 2023

1/5

Trustpilot

Communication was awful!!!

Communication was awful!!!!

No Β· 20 June 2025

1/5

Google

We had such a poor experience with the Hailsham branch. I would strongly recommend looking elsewhere. I really can't think of anything they could have done to make the experience any worse. Luckily (looking back at it) the sale fell through and we went with another estate agent. Stay well away.

E Β· 9 December 2022

1/5

Google

We had such a poor experience with the Hailsham branch. I would strongly recommend looking elsewhere. I really can't think of anything they could have done to make the experience any worse. Luckily (looking back at it) the sale fell through and we went with another estate agent. Stay well away.

Ed Β· 11 November 2022

5/5

Google

Friendly, helpful and efficient service. Felt like the agents were working for the mutual benefit of buyer and seller. A slight issue occurred after buying our property but this was quickly resolved by Shannon, Thank you 😊 …

Tess Β· 11 November 2023

1/5

Trustpilot

Very poor service

They have not communicated or contacted us with weekly reports. They have not discussed why they are not booking any viewings. The photos of our property were of poor quality. They have not provided the service promised or any kind of service in attempting to sell our home. I would not recommend them to anybody.

Marina Β· 17 April 2022

2/5

Trustpilot

Staff at their Gosport office very …

Staff at their Gosport office very friendly and helpful but when it comes to sorting problems a absolute disgrace. We rented from them and gave a list of items that needed doing in the flat and none of these were ever but right. We have now been waiting four weeks for the refund of our deposit even though the landlord has authorised the full payment.Wouldnever use them again.

Fred Β· 26 June 2017

1/5

Trustpilot

Stop calling me, I have told you every time to remove me from your database.

Update. I have now had 5 phone calls to ask if I want to list my property as a short term let. 5 times I have asked to be removed from their database.If Fox are reading this please sort the clueless team you have engaged to cold call.

Karen Β· 17 November 2022

4/5

Trustpilot

Professional service from Jack

Professional service from Jack, he understood and empathised with our situation, would recommend using the crawley office

JO Β· 30 October 2024

1/5

Trustpilot

Even 1 star is too much

Even 1 star is too much ! Over valued house by 45 thousand, then they informed us it was up too high! Had to chase them for feedback from viewings , staff extremely unhelpful ONCE they had the property on Their portfolio, have removed house from the market will wait until we are out of contract and use someone else, also their fees are astronomical.

Miss Β· 10 August 2018

1/5

Trustpilot

DO NOT USE FOR RENTING

DO NOT USE FOR RENTING. It took over a month and numerous emails for them to process the repayment of our security deposit. We had to do all the chasing - all they could supply was excuses. You have been warned.

Marc Β· 16 May 2023

4/5

Trustpilot

Fox and sons- burgess hill branch

Fox and sons- burgess hill branch Myself and my partner bought through fox and sons, the experience was stressful due to the seller of the house we were purchasing, but I can happily say that f+s were very supportive and helpful through this experience. Jamie from fox and sons was especially great at staying in contact with me and was amazing support and guidance.

Hayley Β· 22 April 2018

5/5

Trustpilot

All the staff were efficient

All the staff were efficient, knowledgable, kept to deadlines, communicative, polite and extremely helpful. The property's sale under difficult circumstances would not have been achieved without their diligent work and excellent support. Well done to you all and thank you. Good luck for the future.

Jan Β· 13 October 2022

5/5

Google

Annabel & Claire where fantastic throughout the entire buying process. I had issues with the sellers solicitor but they were very efficient at chasing any outstanding correspondence. I’m so glad I had them on my side during my first purchase. Thank you again.

Hannah Β· 11 November 2022

1/5

Trustpilot

Do not use

Do not use. No consideration or care for GDPR. Run by children.

Gary Β· 6 October 2024

5/5

Google

All the staff were extremely professional and friendly, they kept me informed throughout the sale ensuring it ran as smoothly as possible. The sale completed in a timely fashion which they played a key part of the end result. Thank you so much, I will use you again.PositiveResponsiveness, Professionalism

Chapter Β· 11 November 2021

1/5

Trustpilot

Most Most pathetic dishonest rude liar, unprofessional agencies dishonest rude…

Most pathetic dishonest rude liar, unprofessional agencies we had. If there is an option to give negative rating i would love to do so. Rating 1 is too high for them

Barun Β· 21 August 2023

5/5

Google

Amazing Team - always go out of their way to help - super speedy from when they started marketing, to very busy open house, to completion. One of the most 'on'it' agents we have ever had pleasure of dealing with

Dancing Β· 11 November 2022

1/5

Trustpilot

Try to sell a property already under…

Try to sell a property already under offer,very unprofessional.Please avoid at all cost

Mr Β· 23 July 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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