Every review we hold for the Waverley office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotThis is a terrible agency
This is a terrible agency. We have been renting for 3 years and have had heating issues since the beginning. They have failed to fix numerous problems and we're constantly living in cold conditions. The electricity cuts out and nobody can fix this! The attitude of the agents is appalling, yet they are happy to charge us an extortionate amount. Avoid this agency at all costs!
Rudi · 7 November 2021
★★★★★ 5/5
TrustpilotEvery people from this agency is verry…
Every people from this agency is verry friendly, fast response for every problemes do you have. Is second time when we rent house from them and is the best choise. I recomand them for all you will need
Elena · 12 March 2024
★★★★★ 1/5
TrustpilotWARNING! Do NOT Use this letting agency!
WARNING!! Do NOT use this company!!
Sevanswood · 16 June 2025
★★★★★ 5/5
GoogleI have been looking for a property in Haslemere and dealt with a number of estate agents but found the staff at Henry Adams to be very good. Always attentive, professional and pro-active. 5* can’t recommended them highly enough!
P · 10 November 2018
Agent replied · 8 November 2024
Fantastic, thank you!
★★★★★ 5/5
GoogleI bought a house in Haslemere through them. The staff were professional and were very helpful to pass on questions and answers to both sides. They also stayed in touch to make sure everything was going well.
Vladas · 10 November 2019
Agent replied · 8 November 2024
Thank you for your review.
★★★★★ 5/5
GoogleI highly recommend using Henry Adams In Haslemere. Their whole team were excellent, very efficient and extremely helpful.PositiveResponsiveness, Quality, Professionalism, Value
Natasha · 9 November 2022
Agent replied · 8 November 2024
Thank you Natasha! We really appreciate your review.
★★★★★ 4/5
Trustpilotwould recommend
I have been renting from Henry Adams for 10 years and overall experience was very good. They deal with any issues in a prompt and professional manner, but still maintain a personal approach.
Katalin · 13 March 2024
★★★★★ 5/5
TrustpilotExcellent service and great…
Excellent service and great communications throughout, thank you Goretti and your team.
Karen · 3 July 2021
★★★★★ 4/5
TrustpilotThroughout the years of renting my…
Throughout the years of renting my house, I have been lucky to have Michelle Tattersall looking after my property. Hard working, honest and understanding; and a huge asset to Henry Adams. Thanks for all your help Michelle. Best wishes Sandy x
Sandy · 21 March 2023
★★★★★ 5/5
GoogleHenry Adams were fantastic throughout the whole process of buying my first home. They were professional, always available and their advice and encouragement throughout was invaluable. Thank you.
Philippe · 10 November 2019
Agent replied · 8 November 2024
Fantastic, thank you so much for your review.
★★★★★ 5/5
TrustpilotReally helpful at viewing
Really helpful at viewing, flexible with viewing timings
Olivia · 1 March 2023
Agent replied · 23 October 2024
Thank you for your feedback Olivia!
★★★★★ 5/5
GoogleOur estate agent helped drive our purchase through, even going to lengths of driving contracts about the country.PositiveResponsiveness
Ruth · 9 November 2021
Agent replied · 8 November 2024
Thank you for your review Ruth, we really appreciate it.
★★★★★ 5/5
GoogleHelpful and friendly, and great at communicating between ourselves and the vendors pre and post sale.PositiveResponsiveness
Nick · 9 November 2021
Agent replied · 8 November 2024
Thanks for your review Nick, we really appreciate it.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Highly recommend.
T · 6 March 2023
Agent replied · 23 October 2024
Thank you for taking the time to share your experience!
★★★★★ 5/5
TrustpilotA fabulous service!
A fabulous agency who both helped my husband and I and my mother find our homes. They listen, they care, they are attentive and very importantly for my husband and I they are LGBTQI friendly.
Ian · 30 March 2023
★★★★★ 1/5
TrustpilotAbsolutely awful service and team
Absolutely awful service and team. They don’t get back to you, they don’t ensure repairs are carried out and in general some of the team are just rude. Avoid at ALL costs because you will regret renting through them. I didn’t realise what an awful reputation they had
Sabie · 24 July 2021
★★★★★ 5/5
GoogleI have had excellent advice when selling from Toby Miller at Henry Adams, he clearly is experienced, skilled and very professional.
M · 10 November 2019
Agent replied · 8 November 2024
Thank you so much for your review.
★★★★★ 5/5
GoogleFantastic customer service throughout. Very quick to respond. Would strongly recommend.
E · 9 November 2021
Agent replied · 8 November 2024
Thank you so much!
★★★★★ 4/5
TrustpilotThe Lettings team are very friendly
The Lettings team are very friendly, helpful and kind. They really try to make the stressful situation of finding a new property easy and straightforward. I appreciate their professionalism and humanity.
Jamie · 15 March 2023
★★★★★ 5/5
Googlevery good service and professional team, all managed smoothly and with a personable attitude.PositiveProfessionalism
JOnathan · 9 November 2020
Agent replied · 8 November 2024
Thank you Jonathan, much appreciated.
★★★★★ 5/5
GoogleWe purchased through Henry Adams and they were extremely helpful and efficient. Would highly recommend.
Lucy · 10 November 2019
Agent replied · 8 November 2024
Thank you for your review, we really appreciate it.
★★★★★ 4/5
TrustpilotAs a landlord we have had a few issues…
As a landlord we have had a few issues with our small house but our agents, Henry Adams, have been understanding, efficient and generally very helpful.
Felicity · 4 April 2023
★★★★★ 1/5
TrustpilotBeyond awful from the very start to the…
Beyond awful from the very start to the very end. Let themselves into our house without our permission when we were out. Too many things to list but just AVOID dealing with this company at all costs.
MC · 28 July 2021
★★★★★ 5/5
TrustpilotGreat communication prompt responses…
Great communication prompt responses and easy to arrange keys/viewings/credit checks etc with a very professional feel and reassuring levels of experience in the industry
Jan · 14 March 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.