Every review we hold for the Godalming office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom the start to finish the Hamptons team provided a true first class service, exceeding our expectations for both the sale and purchase in Godalming. They managed our tight time frames from commencing our search, to completion, within 10 weeks, whilst still meeting our financial requirements. Their responsiveness and willingness to manage all of the queries and requests raised, made the experience of finding our dream home, and selling a home we were very attached to a much less stressful process. The team all knew how important it was for our family to move in time for the school admission deadlines for our children, they really took ownership of getting the multiple conveyancing firms in our chain to exchange as fast as possible. Without their tenacity and professionalism we would never have made it.
Thank you so much, Andrew, Jake, Jason and Tania, a team who we entrusted our hopes with, and who absolutely delivered.
Tash · 10 October 2016
★★★★★ 4/5
TrustpilotJennifer Powell (Senior Property…
Jennifer Powell (Senior Property Manager) from Hamptons has been a pleasure to work with. Courtous, timely, and informative replies helped us navigate what is a very difficult and competitive rental market.
Pw · 30 September 2024
★★★★★ 1/5
TrustpilotAvoid Hamptons if you want your deposit back
Been waiting for over a month to get back my deposit, after renting a property serviced by Hamptons for over 3 years. Very disappointed with the service, avoid !EDIT: another month has passed and I still haven't gotten my deposit. Poor customer service!
Hani · 18 February 2020
Agent replied · 22 December 2024
Thank you for leaving us a review. We can see you have raised this matter with our property management department and customer care team who have responsed accordingly. We trust they have been able to provide further clarity regarding your deposit and reassure you of our best intentions. Thank you again.
★★★★★ 5/5
TrustpilotHamptons offer tenants great service
Hamptons is our current rental providers. The team were great from our initial search for a property. Our selection and move into our current rental property they manage was smooth, easy and all requests/questions/concerns are always answered very quickly.
Angela · 13 May 2024
★★★★★ 5/5
TrustpilotThank you Sana and Hamptons Team!
I am renting with Hamptons who are also managing the property. Sana Uddin serves as my property manager and she has been extremely professional and organized in addressing all my concerns no matter how small or large and communicating efficiently between the property owner and myself. I am very happy to be working with her and grateful for her assistance.
S · 9 November 2022
★★★★★ 5/5
GoogleExample of professionalism - I have recently sold through Nigel at Hamptons International Godalming and I am extremely impressed with their level of service. My property was not at the higher end of the market but they were as committed and professional as I could have hoped for. Any issues with my sale were dealt with swiftly and professionally by the team. My expectations are high but they managed to exceed even these. They displayed a level of reassurance, communication, advice and approachability second to none. I must also mention my solicitor (Stan Baring Catteshall lane Godalming) and his partner for their part played well.
Mark · 10 October 2015
★★★★★ 5/5
TrustpilotWe are more than happy with Hamptons…
We are more than happy with Hamptons especially Rebecca!She responds quickly proactive very pleasant and more than helpful!Very happy
Lynn · 7 December 2021
★★★★★ 5/5
GoogleEstate Agents are often perceived in a poor light, generally seen as offering little for what eventually turns out to be a substantial closing fee. The service provided can comes across as unprofessional, and at times uncaring, with staff viewed as being on a par (qualifications and other-wise) with say car salesmen.
However, in this ocean of questionable mediocrity there exists an island which provides an alternative to swimming against the current of housing disappointment. From recent personal experience this exception that proves the rule is the Hamptons office at Godalming.
Led by Simon Jordan they are a welcome and reliable piece of terra firma in the estate agency quagmire. The team here are, to a person, thoroughly professional, committed, imaginative and always willing to “do that little bit extra” in the interests of the client that goes towards making an actual difference in the face of what can be difficult and challenging circumstances. Patience, tenacity, good communication and a desire to make things happen are the hallmarks of this group.
As you can imagine, I am happy to recommend this particular estate agency office to anyone in the local area without reservation
Ben · 26 October 2014
★★★★★ 5/5
GoogleAfter searching for almost a year, Hamptons were fabulous at helping us find and but our dream home. Stuart, in particular, was fantastic and worked incredibly hard; always being so patient and quick to get things done. Nothing was too much trouble and we were able to move really quickly to tie in with our sale. A surprisingly pleasant and stress free process! His professionalism and that of the company, is hugely appreciated and I wouldn't hesitate to recommend Hamptons Godalming, based on our experience.
Rebecca · 10 October 2014
★★★★★ 5/5
GoogleYou can't always pick the estate agent if you are in the buying market, but we were very pleased that it ended up being Hamptons. Their agents were great sales advocates that were honest, helpful and professional. After our offer had been accepted on the house we were buying, we had to get in to the property quite a bit to get quotations for works drawn up and to do so, the agents often stayed late with us (even after their working hours) to let us in. They never complained and always welcomed us with a cheery attitude. We can't recommend them enough and would like to say a big thank you to all the team for being so reliable and supportive throughout the process.
George · 10 October 2014
★★★★★ 5/5
GoogleEstate Agents are often perceived in a poor light, generally seen as offering little for what eventually turns out to be a substantial closing fee. The service provided can comes across as unprofessional, and at times uncaring, with staff viewed as being on a par (qualifications and other-wise) with say car salesmen.
However, in this ocean of questionable mediocrity there exists an island which provides an alternative to swimming against the current of housing disappointment. From recent personal experience this exception that proves the rule is the Hamptons office at Godalming.
Led by Simon Jordan they are a welcome and reliable piece of terra firma in the estate agency quagmire. The team here are, to a person, thoroughly professional, committed, imaginative and always willing to “do that little bit extra” in the interests of the client that goes towards making an actual difference in the face of what can be difficult and challenging circumstances. Patience, tenacity, good communication and a desire to make things happen are the hallmarks of this group.
As you can imagine, I am happy to recommend this particular estate agency office to anyone in the local area without reservation
Ben · 10 October 2014
★★★★★ 5/5
TrustpilotExcellent service
The team at Hampton International is excellent and I have been with them for almost 10!years. I would definitely recommend.
Leong · 28 September 2021
★★★★★ 5/5
GoogleDear Jake,
I just wanted to email and say thank you for all your hard work in helping us meet the completion date deadline.
I cannot tell you how delighted we are with the house - it is absolutely perfect. We also really appreciate all the effort the vendors went to leaving it in such an immaculate condition.
Finally, we would like to thank you and the rest of the Hamptons team for such an excellent friendly and professional service, it made the whole process so much easier.
Alexandra · 10 October 2013
★★★★★ 4/5
TrustpilotVery efficient and dependable
I am very pleased with the services provided by my property manager, Patryk Lehmann and Hamptons as a whole. I can communicate with them efficiently as they are quick to response to all my queries . Helpfull and dependable.
Rozita · 1 May 2024
★★★★★ 5/5
TrustpilotDaniel Johnson at Hamptons contacted a…
Daniel Johnson at Hamptons contacted a company to investigate a problem with the washing machine at one of our rented properties. They made their assessment and Daniel advised us to let the repair company carry out repairs to the machine rather than replace it. This was a much cheaper and environmentally sound option.We are very pleased with the outcome.
Andrew · 24 November 2022
★★★★★ 5/5
TrustpilotJoe has been fantastic throughout our…
Great experience with Hamptons. Joe Sanders has been fantastic throughout our tenancy. He is prompt and organized. Pleasure to deal with.
Dominique · 23 June 2021
★★★★★ 5/5
TrustpilotApril Keane
My communication with April Keane has been superb. She provides an extremely clear and timely response to all requests and concerns.
AP · 23 June 2021
★★★★★ 5/5
TrustpilotDan in Muswell Hill was a fantastic…
Dan in Muswell Hill was a fantastic agent and I can't recommend him enough! Professional, transparent and overall just a great person to work with.
Chris · 3 July 2020
★★★★★ 1/5
Trustpilotcost me at least 3 days for booking a…
cost me at least 3 days for booking a house viewing, when I texted the agent, they never respond unless you make the call. finally, the agent told me that landlord already accepted someone's offer, great!
TIan · 26 August 2021
Agent replied · 22 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 5/5
TrustpilotFirst time renting with Hamptons
First time renting with Hamptons and I am really happy with the whole process, everyone has been super kind, friendly and helpful specially Max Barnes who is always ready to help solve any issues promptly. Very impressed so far.
Mr · 23 April 2024
★★★★★ 5/5
TrustpilotPrompt and high quality service
We had a problem with lack of heating shortly after we started renting through Hamptons. Rebecca in the Cirencester office was really helpful: she called first thing and made arrangements for it to be sorted out straightaway, and the problem was fixed within a few hours. This was excellent service and makes me feel confident about the management of any further queries in the future.
Happy · 15 February 2022
★★★★★ 5/5
TrustpilotHamptons Guildford Surrey
Having purchased a property through Hamptons, Guildford, Surrey, I cannot fault the excellent customer service we received. We were looked after by Stuart Pavey and Simon Jordan. Communication was excellent and their people skills second to none. They worked incredibly hard for their client and kept the deal moving to exchange/completion. I would definitely use them for a future sale.Very impressive service all round. Excellent customer service. Thank you.
L · 28 May 2021
★★★★★ 5/5
TrustpilotExtremely professional and diligent management of our flat.
Our flat is professionally managed by Hamptons with our lead contact being Amy Goldstein who is extremely diligent in addressing issues with the flat. While something many of us take for granted, it is comforting to know when an issue arises it will be efficiently addressed.
Juan · 20 November 2023
★★★★★ 5/5
TrustpilotResponsive and easy to deal with
Responsive and easy to deal with. Rebecca Hitchman was great!
Rachel · 28 November 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.