Trusted Agent profile · Godalming

Hamptons Godalming Sales reviews

4.3

★★★★★ Great

1,491 reviews across 2 platforms

Baverstock House, 93 High Street, Godalming, GU7 1AL, GU7 1AL

Part of Hamptons, see every office.

Hamptons's office in Godalming, at Baverstock House, is rated 4.3 out of 5 across 1,491 reviews on two platforms, including 68 Google reviews rated 5.0.

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5.0 / 5

68

Reviews on Google

This office

Trustpilot logo

1,423

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Godalming office, from every platform, shown as written. First names only.

4/5

Trustpilot

kitchen tap issue -goodhearts

we had an issue with our water pressure in the kitchen tap, Jen contacted Goodhearts quickly for us. Goodhearts contacted us very quickly to arrange the appointment, when the plumber arrived he was quick and efficient with the job. Only pointer i could give would be to confirm a rough time on the day of the appointment.

Amy · 27 September 2022

5/5

Trustpilot

Property Manager April Keane

April Keane has made the last couple of weeks of my tenancy very enjoyable. Any issues and requests have been resolved in a timely manner, and she has consistently been available to support me as a tenant. She has been professional and kind at every step of the way, which I am thankful to her for.

Georgi · 3 November 2022

5/5

Trustpilot

Thanks to Heather at Hamptons for her…

Thanks to Heather at Hamptons for her excellent customer service, my plumbing issue was dealt with quickly.

Nicky · 4 August 2021

1/5

Trustpilot

Terrible, don't come back to you

Wanted to view a property however calls not answered despite trying many times, messages not responded to and no one has been in touch to book a viewing.

Summer · 9 September 2024

5/5

Trustpilot

Responsive, pleasant, easy

Speaking as a tenant of ~1.5 years, working with Hamptons continues to be a great experience. Anca, our property manager, is always incredibly responsive over email and always quick to resolve any issues. Would highly recommend.

Josh · 17 April 2024

1/5

Trustpilot

Dishonest and unprofessional

Dishonest and unprofessional. The number of lies these folks can make up on the spot makes you wonder how this business can operate with any success. Don't trust your investment here, better to work with local estates agents.Gerrards Cross branch

Shaun · 28 May 2019

Agent replied · 22 December 2024

Thank you for leaving us a review. Customer service is very important to us and we are naturally disappointed to hear of your dissatisfaction with our services. Please rest assured we treat any feedback received very seriously and will look into this as a matter of urgency. Should you wish to provide us with further information (particularly the branch name) please do edit your review. Thank you again.

5/5

Trustpilot

...a Landlord's observations.

I have been with Hamptons for well over twenty years and the property managers have always looked after me with patience and kindness.My current manager, Jocelyn Williams, although only having been my manager for a few months, has already exhibited the much-appreciated qualities of alacrity of response, anticipation and reassurance. Thank you.2

Mr · 28 February 2023

5/5

Trustpilot

Hamptons Stratford Upon Avon

Having had an initial mixed experience, I'm pleased to say since Sharon Barnard took over the relationship for managing my property the service has been excellent. She and her team "go the extra mile"

Graham · 19 March 2021

Agent replied · 22 October 2024

Thank you for your review, we are delighted to receive your feedback and look forward to sharing this with Sharon and the team.

5/5

Trustpilot

Mya Miller from Hamptons

Mya Miller from Hamptons made issues with my rental property easy to resolve; she was efficient and a pleasure to work with.

Asif · 27 November 2024

4/5

Trustpilot

Overall I would say the team do a very…

Overall I would say the team do a very good job, especially Angela Parn.

Jo · 8 December 2021

1/5

Trustpilot

Very rude and unprofessional

Very rude and unprofessional. No respect for customers. Also likes to snitch on the landlord and has only his own interests at heart

Jude · 31 October 2022

Agent replied · 22 October 2024

Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.

5/5

Trustpilot

impressed with Hamptons Sunningdale team

My wife and i were very impressed with the Hamptons Sunningdale team during our recent house purchase. Proactive, professional and empathetic all in good measure as we navigated the legal and financial hurdles of house purchase in the UK. Nothing was to much trouble. Highly recommend.

Neil · 10 August 2023

1/5

Trustpilot

If you want to sell your home for a song, then great

Not a great agent. Not many clients. Pushing to sell for a song. Avoid

Anne · 9 August 2023

Agent replied · 22 October 2024

Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.

5/5

Google

Hamptons Godalming did a great job from start to finish. Despite bad weather (snow) on the launch weekend and for some time afterwards, Hamptons secured a good number of viewings and found us a buyer within a couple of weeks. The subsequent administrative processes were handled very well by Stuart Pavey, who kept us in close touch with developments. Professional, friendly, and delivered as promised. Highly recommended for property sales in Godalming and surrounding areas.

Aidan · 26 October 2013

5/5

Google

Hamptons Godalming did a great job from start to finish. Despite bad weather (snow) on the launch weekend and for some time afterwards, Hamptons secured a good number of viewings and found us a buyer within a couple of weeks. The subsequent administrative processes were handled very well by Stuart Pavey, who kept us in close touch with developments. Professional, friendly, and delivered as promised. Highly recommended for property sales in Godalming and surrounding areas.

Aidan · 10 October 2013

5/5

Trustpilot

Best property manager

April, our property manager at Hamptons International is absolutely amazing and so helpful. I recommend 100%

Audrey · 23 June 2021

5/5

Trustpilot

A very professional agency

A very professional agency with a brilliant set of people like David Whiting. He always keeps us informed and provides all the help necessary. Never faced any problems in the last 8 years.

Chintan · 17 May 2024

1/5

Trustpilot

Use OpenRent and cut the middle man

Use OpenRent. Download the app and join more than 5 million people cutting the middle man and setting an open, honest, and transparent relationship between the landlord and the tenant.

Paul · 10 July 2024

5/5

Trustpilot

Charlotte is real credit to her team

Charlotte in caterham branch is a real credit to her team! She made the whole process from start to finish very smooth -nothing was to much hassle she was always at the end of the phone!Thank you

Amelia · 7 February 2020

Agent replied · 22 October 2024

Thank you for leaving us a review, it is fantastic to hear Charlotte had such a positive impact on your experience, we look forward to sharing your review with her.

5/5

Trustpilot

Best agents in the area by far

I've been dealing with Hamptons lettings for more than 8 years as a contractor. A member of my family is a tenant. I've dealt with Hamptons sales several times over the years.Hamptons are far and away the best lettings agency in the area - I know, I've worked with a number of others.The lettings department respond quicker to property issues than any others I've dealt with.

Stuart · 18 November 2020

5/5

Trustpilot

Very professional service and…

Very professional service and communication

Salman · 17 June 2025

5/5

Trustpilot

Judy Palethorpe is all that is good with…

Judy Palethorpe is all that is good with the Hamptons!

Daniel · 28 April 2022

5/5

Trustpilot

Just a quick note to say a big thank…

Just a quick note to say a big thank you once again to Rebecca Pole in the Rickmansworth office, the level of detail and service is to be commended, she is always polite,professional and extremely knowledgeable.Thanks

KC · 11 March 2020

Agent replied · 22 October 2024

Thank you for leaving us a review, it is fantastic to hear Rebecca and the team provided you with such a high level of service. We look forward to sharing your review with the team.

2/5

Trustpilot

Might be a personal experience but…

Might be a personal experience but somehow slow to get in contact with the staff as they always seem to be on holiday...

Jeff · 29 August 2022

Agent replied · 22 October 2024

Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.

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