Trusted Agent profile · Waverley

Hamptons Farnham Sales reviews in Waverley

★★★★★ Great

1,651 reviews across 2 platforms

4 Castle Street, Farnham, GU9 7HS, Waverley, GU9 7HS

Hamptons's office in Waverley, at 4 Castle Street, is rated 4.3 out of 5 across 1,651 reviews on two platforms, including 210 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Hamptons won in 2026.

Google logo

4.9 / 5

210

Reviews on Google

This office

Trustpilot logo

1,441

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Hamptons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Waverley office, from every platform, shown as written. First names only.

5/5

Trustpilot

Patryk has been our property manager…

Patryk has been our property manager for nearly two years. Every issue is dealt with quickly and communicated well, even if the resolution isn’t in our favour.

Dan · 27 May 2026

Agent replied · 22 June 2026

Thank you for taking the time to leave such positive feedback. We are thrilled to hear that you were pleased with the service you received. Delivering excellent customer experiences is at the heart of what we do, so it is wonderful to know that our team met your expectations. We truly appreciate your comments and will ensure they are shared with the colleagues involved. Thank you again for your review and for placing your trust in Hamptons.

1/5

Trustpilot

Sale and rental experience

I have used Hamptons both for a sale and rental. The sales team In Alton Hampshire were awful. They disregarded my instructions, were patronising and rude to me and liaised with the buyer without informing me. Some of their actions behind my back almost collapsed the sale. I felt pressurised to accept an offer. The whole experience was something I never want to repeat. In terms of the rental, they refused to problems with the property despite repeated requests and then charged me for the repairs from my deposit. Absolutely dishonest.

Consumer · 5 December 2025

5/5

Google

This review is about Tia from Hamptons, Farnham! What an incredible property manager she is. We were tenants of a property for 6 years and Tia has been our “go to” person for the last few years, any problem big or small she is there to help! Nothing is too much effort for her, and she’s super friendly too!

Dennis · 16 August 2025

Agent replied · 17 October 2025

Thank you for sharing your positive experience with Tia at Hamptons, Farnham! We're so glad she provided exceptional service as your property manager for the past 6 years. Tia is truly dedicated to her job and always goes above and beyond for her tenants. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We had a wonderful experience purchasing one new home in Farnham through Hamptons. James was exceptionally helpful in getting everything pushed through and a pleasure to work with. Thanks James and all.

Terry · 11 April 2026

Agent replied · 11 October 2026

"Thank you for choosing to work with us and taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with James, and we appreciate the opportunity to help you find your new home in Farnham." Best wishes, Lucy, Customer Feedback and Support Team.

4/5

Trustpilot

Old Listed Country House

Very friendly and approachable team. Willing to adapt to our requests, listen and respond. Very good brochures printed. Online advertising constantly up dated and feedback. We were told about viewings in good time and also given ideas regarding what we could do to improve the house. They were all very diligent and hard working. Hamptons in Headington lead by Heather were extremely good estate agents and they all Genuinely wanted to sell our house and were extremely professional.

Claire · 6 December 2025

5/5

Trustpilot

Fabulous experience - thank you to our Property Manager!

We have recently become tenants in a rental property of Hamptons. We’ve only got good things to say about the service. Our property manager, Mandy, has been brilliant in answering any questions we might have and arranging people to pop in should any small issues arise at a prompt speed. Thank you so much!

Flora · 28 September 2026

Agent replied · 10 October 2026

Thank you for taking the time to leave such a lovely review. We're delighted to hear that you've had such a positive experience since moving into your new home. It's great to know that Mandy has been so helpful and responsive, and that she's been able to quickly assist whenever you've had any questions or needed support. I'll be sure to pass your kind comments on to Mandy, who I'm sure will really appreciate the recognition. We wish you all the best in your new home and hope you continue to enjoy your tenancy with us

5/5

Google

We had a great experience buying our house with Hamptons, Dani was great - excellent communication and really worked hard to keep things on track. Would definitely recommend Hamptons.

Claire · 11 April 2026

Agent replied · 11 October 2026

Thank you for the glowing review! We are so thrilled to hear that Dani's excellent communication and hard work made your home-buying experience with Hamptons a great one. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Hamptons were our sellers estate agent for our first home, they were personable, polite, efficient and there was an excellent communication process throughout the whole thing. They kept us in the loop from start to finish right up until we got the keys, and we couldn’t have got it completed before our holiday without them! I would recommend Hamptons as an Estate Agent. Riccardo, James and Caroline were who we dealt with and we found them excellent and supportive.

Luke · 11 October 2024

Agent replied · 12 November 2024

Thank you for your wonderful review Luke. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!

5/5

Trustpilot

Big thanks to my Property Manager: Nikki Cullen

Big thanks to Nikki Cullen who has been my Property Manager for a few years now and during that time has been proactive and reliable meaning I rarely need to get involved which for any landlord is exactly what you want. Issues are dealt with swiftly and I always have complete confidence that my property is in safe hands.

Richard · 13 April 2026

5/5

Google

We sold (during difficult market conditions) through Hamptons and highly recommend Riccardo, James and the rest of the team. Great job. Thank you.

M · 11 May 2026

Agent replied · 11 October 2026

Thank you so much for your kind words! We're thrilled to hear that our team at Hamptons was able to successfully sell your property, even in tough market conditions. We appreciate your recommendation and are here to assist with any future real estate needs.Kind regards, Chanelle Aldrich, Customer Feedback and Support Team

5/5

Trustpilot

The house we have rented through the…

The house we have rented through the Parsons Green office has been a great experience from the beginning. We haven’t rented in a number of years but are doing so while renovating our own house. The property is managed by Hamptons through the help and expertise of Danish at their property management. Everything issue is dealt with efficiently and politely through Danish making our lives so much easier! I can trust that it will be done always, thank you Danish.

Claire · 4 October 2025

5/5

Trustpilot

Great Property Management

Great experience with Hamptons and our property manger Danish Ashraf. We’ve been renting for years and have dealt with quite a few property managers, but this was by far the best experience we’ve had. Danish was always incredibly responsive, quick to resolve any issues that came up, and consistently friendly and professional throughout our tenancy.

Ellie · 22 April 2026

5/5

Google

We recently sold our property through Farnham Hamptons and found them to be professional, friendly and approachable. We were helped by Riccardo and James and neither could've done more to get our sale over the line. We would without hesitation recommend them!

Catriona · 11 November 2025

Agent replied · 11 October 2026

Thank you for trusting us with the sale of your property! It was a pleasure working with you and we are delighted to have exceeded your expectations. We'll be sure to pass along your kind words to Riccardo and James. Thank you for your recommendation! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Nikki Cullen is always available when we need her and responds incredibly quickly to any issues we have, her support has been excellent.

Daniella · 11 April 2026

Agent replied · 11 October 2026

Thank you for your amazing review, ! We are so grateful for your support and are always happy to be there for you whenever you need us. We pride ourselves on excellent customer service and are delighted to know that you have experienced just that. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Really enjoyed the service from Hamptons when buying my first home. Riccardo was very helpful and kept me well informed throughout. Thanks

Henry · 11 April 2026

Agent replied · 11 October 2026

Thank YOU for choosing Hamptons for your first home purchase! We're thrilled to hear that Riccardo provided you with excellent service and kept you informed every step of the way. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

Juan Elkington

Juan Elkington, based at the Maidenhead office has been an excellent Property Manager: professional, approachable, and highly responsive. He communicates clearly, deals with issues promptly, and makes everything as straightforward as possible. A pleasure to work with and a real asset to the team."

G · 5 October 2026

Agent replied · 10 October 2026

Thank you for taking the time to leave such a wonderful review. We are delighted to hear about your positive experience with Juan and the Maidenhead Property Management team. Providing a professional, responsive and approachable service is incredibly important to us, and it's fantastic to know that Juan's clear communication and prompt handling of matters have made managing your property as straightforward as possible. Your kind words about Juan being a real asset to the team are greatly appreciated, and we will be sure to share your feedback with him and his colleagues. Thank you again for your recommendation and for choosing Hamptons.

5/5

Trustpilot

Danish is by far the most helpful…

Danish is by far the most helpful estate agent I’ve met. As my property manager, he has handled every issue with patience, professionalism, and efficiency. No matter the concern, he always finds a solution quickly and ensures everything runs smoothly. His dedication, attention to detail, and willingness to go the extra mile truly set him apart. I highly recommend Danish to anyone looking for a reliable and proactive property manager!

Niki · 21 November 2025

5/5

Trustpilot

Hamptons have been the letting and…

Hamptons have been the letting and managing agent for our studio flat in Kensington for 17 years, they have always been very focused, helpful and attentive. They have overseen the change over of tenants smoothly and swiftly, as well as any re-decorating and building works. I cannot rate the service too highly especially the staff who are currently managing the flat for us at the moment.

Frances · 7 May 2026

Agent replied · 22 June 2026

Thank you for your lovely review. We are so pleased to hear that you were satisfied with the service you received. Providing a professional and positive experience for our clients is extremely important to us, so it is always encouraging to receive such kind feedback. Your comments are very much appreciated and will be shared with the team. Thank you again for taking the time to leave your review.

5/5

Google

Many thanks to all the team at Hamptons Farnham who were attentive and professional throughout our recent house purchase. Particular thanks to Danni who was always on hand with advice and showed enormous patience when things went awry. Communication was always easy, and I would highly recommend their services.

Phil · 1 August 2025

Agent replied · 17 October 2025

"Thank you for your kind review! The team at Hamptons Farnham is thrilled to have been able to provide you with exceptional service during your house purchase. We're especially grateful to Danni for going above and beyond. It was a pleasure working with you, and we appreciate your recommendation!" #HamptonsFarnham #GreatTeam #ExceptionalService Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

This five-star review is for Tia, a Property Manager for Hamptons in Farnham. Tia is professional, reliable and always eager to help, thank you!

Rachel · 11 March 2026

Agent replied · 11 October 2026

Thank you for the glowing review! At Hamptons in Farnham, we take pride in having property managers like Tia who are dedicated, dependable, and committed to providing exceptional service. We truly appreciate your kind words and are grateful to have Tia on our team. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

Property management

Hamptons have been acting for our let properties for several decades. They have always proved to be efficient, professional and competent. We are very comfortable in leaving our properties in their capable hands. Constance has been dealing with the day-to-day management and she is a delight to deal with. Thank you to both Constance and Hamptons.

Peter · 18 March 2026

5/5

Trustpilot

Very pleased

We’ve been renting a flat for over a year with Hamptons and I’m very pleased with the management. Any issues that have come up I was in direct contact with the property manager Patryk L. He would always respond promptly and was very thorough with getting issues resolved.

Andreina · 3 September 2026

Agent replied · 23 September 2026

Thank you for taking the time to leave such a fantastic review. We are delighted to hear that you have enjoyed such a positive experience during your tenancy with Hamptons. It's especially pleasing to learn that Patryk has provided prompt, thorough and reliable support whenever issues have arisen. Providing responsive property management and ensuring concerns are resolved efficiently are key priorities for us, so it is wonderful to know that Patryk's service has had such a positive impact on your experience over the past year. We will be sure to pass your kind comments on to Patryk, who I know will be very pleased to receive this recognition. Thank you again for your feedback and for choosing Hamptons.

5/5

Trustpilot

Hamptons - Excellent Tenant Experience

Hamptons look after the rental property I have occupied for 4 years now. I mainly engage with Daniel, who is extremely responsive and and courteous, but I have to say that every touch point with Hamptons, from the initial viewing, to the contract, and the annual property checks has always been handled with a high degree of professionalism.

Michael · 26 June 2026

Agent replied · 23 September 2026

Thank you for taking the time to leave such a positive review. We are delighted to hear that you have had such a consistently positive experience with Hamptons throughout your four-year tenancy. It is particularly pleasing to know that Daniel has been responsive, courteous, and supportive whenever you have needed assistance. We are also grateful for your comments regarding the wider team and the professionalism shown throughout the tenancy, from your initial viewing and tenancy agreement through to the regular property inspections. Your feedback is greatly appreciated

5/5

Trustpilot

recently moved into a property

I have recently moved into a property managed by Hamptons, my property manager Danish Ashraf has been very attentive in helping address some minor issues at the property. Danish is always prompt in responding to emails and phone calls. I am very pleased with the service provided by Hamptons.

Virginia · 28 April 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hamptons's Google reviews

Questions about Hamptons Farnham Sales

Has Hamptons won any awards?

Yes. In The Trusted Agent 2026 awards: Hamptons, Waverley won Trusted Agent; Hamptons, Wandsworth won Trusted Agent; Hamptons, Cherwell won Trusted Agent; Hamptons, Richmond won Trusted Agent; Hamptons, Kingston Upon Thames won Trusted Agent; Hamptons, St. Albans won Trusted Agent; Hamptons, Winchester won Trusted Agent.

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