Every review we hold for the Watton office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotWilliam H Browns Lettings use Sequence…
William H Browns Lettings use Sequence Homes to ‘manage’ their properties. Landlords and tenants should both read reviews on Sequence before committing to WHB Lettings. WHB 8/10 for my property, Sequence 0/10. Sequence are awful.
H · 9 March 2021
★★★★★ 1/5
TrustpilotSly and underhanded
Twice, offers accepted, mortgage in place and solicitors instructed. Seller pulls out, gazumped. Should try a lockout agreement in future, wasted two months of time and money with these jokers.
Simeon · 28 January 2022
★★★★★ 1/5
TrustpilotSEVERELY DISHONEST COMPANY
SEVERELY DISHONEST COMPANY. PREDATORY PRACTICES AROUND STEALING HOLDING DEPOSITS DESPITE ENTERING INTO HONEST AGREEMENTS. AVOID AT ALL COSTS!!!!!!!!!!
Rory · 12 May 2023
★★★★★ 5/5
GoogleALL STAFF INC LAURA ELLIE SARAH JANE AND JAKE HAVE BEEN WONDERFUL IN BOTH SELLING MY PROPERTy AND THE PURCHASE OF ANOTHER. I CANNOT RECOMMEND THEM MORE HIGHLY.PositiveResponsiveness, Quality, Professionalism, Value
Nigel · 26 October 2021
★★★★★ 1/5
TrustpilotBury st Edmunds
Avoid at all costs, communication is terrible, never get back to you, always make some excuse as to why they have not replied to emails, wrongly advise on mortgages, one of the worst I have dealt with!!
Victoria · 6 June 2020
★★★★★ 1/5
TrustpilotWe decided we no longer wanted to use…
We decided we no longer wanted to use them as estate agents, was told over the phone we would receive a full refund. Then a week later emailed us to say they had changed their mind and we would get nothing!!Disgusting
Rachel · 22 February 2018
★★★★★ 5/5
GoogleGreat customer service
Sami · 26 October 2020
Agent replied · 25 October 2024
Hello Sami, thank you very much for the 5-star review!
★★★★★ 5/5
GoogleI can't thank the team at William H Brown enough for helping me with buying my first ever home. The support and guideance throughout has been muchly appreciated considering it being such a dawnting experience. Thankyou again :)
Francesca · 27 October 2019
★★★★★ 5/5
GoogleFantastic service. All the staff very friendly and go above and beyond to
help with any enquires we had. Would highly recommend them.
Keith · 11 October 2022
★★★★★ 5/5
GoogleMary-Jayne and Jake have both been very helpful all throughout the sale of my property. They have proved to be very professional in their work. Keep up the good work.
Paul · 11 October 2021
★★★★★ 5/5
TrustpilotProfessional and Friendly
I found William H Brown to be extremely helpful and a breeze to use.I made enquires with Stacey Pearson and she was professional & friendly. I would recommend using them again to anyone
Mark · 11 February 2021
★★★★★ 1/5
TrustpilotAbsolutely dreadful avoid at all costs
Absolutely dreadful avoid at all costsDreadful company only interested in getting your money used for letting property, hidden extras that they forget to mention. Never return phone calls. Run by inexperienced school kids with no knowledge of the real world
P · 2 February 2018
★★★★★ 5/5
TrustpilotRyan Crawt keep up the good work
Ryan at the Cowgate branch was very helpfuland listened to what we were looking for in a property. Not the usual rush rush situation you find yourself in with estate agents.
Sno · 11 July 2021
★★★★★ 5/5
GoogleWould highly recommend WH Brown. The whole team at Watton have been brilliant during the sale of my property. A very fast and efficient service 10/10. Thanks once again.PositiveProfessionalism
Andy · 26 October 2021
★★★★★ 5/5
TrustpilotExcellent service cannot fault them
Excellent service cannot fault themThey sold our property within days and all completed in just under 12 weeksThe communication was second to none in fact we were kept updated by them more than our solicitor and probate executorHighly recommended
Carole · 26 July 2018
★★★★★ 1/5
TrustpilotDo not rent with this company
William H Brown require landlords to give six months notice to terminate the management contract. Completely unacceptable. Not very good at replying to emails or returning calls.
Emjay · 4 February 2022
★★★★★ 5/5
TrustpilotImogen
Imogen, Jo and the rest of the letting team are very well organised, helpful nothing is too much trouble for them and give good advice. Ten out of tenThanks for your hard work
ALISON · 3 December 2020
★★★★★ 1/5
TrustpilotRead the reviews below and be …
Read the reviews below and be warned...truly awful outfit, If the dream house you want is with them I wish you luck, but whatever you do NEVER use their in house conveyancing firm, Fosters....You may never get your house,
John · 24 December 2017
★★★★★ 1/5
TrustpilotUseless in every way
Useless in every way. Poor communication, misinformation, false promises, antagonising and losing our potential buyers, dragging their feet with documentation. Absolutely nothing to recommend them whatsoever. Would give them 5 minus stars if it were possible
Tim · 29 October 2019
★★★★★ 5/5
TrustpilotVery good follow up to issues I have…
Very good follow up to issues I have with my buy to let property. Pleasant and professional staff a pleasure to deal with. Stephen Voyce
Stephen · 3 March 2022
★★★★★ 5/5
TrustpilotThe Agents are so polite and help
The Agents are so polite and helpful. They take their time to answer questions and show you around the property.
Naana · 4 October 2022
★★★★★ 5/5
GoogleHave no complaints with the team at all. Regular calls and helped gather information that our own solicitors were slow to collate. Would highly recommend.PositiveResponsiveness, Quality, Professionalism
Stuart · 26 October 2021
★★★★★ 1/5
TrustpilotThe worst awful experience
The worst awful experience. They are ridiculously lazy and I am fully convinced all the reviews are fake.
Ss · 7 December 2022
★★★★★ 1/5
TrustpilotBunch of amateurs.
Sat waiting outside the house for a viewing, only to get a call 2 minutes before to tell me that they have lost the keys and can we do the appointment later. Amateurs, don’t bother.
Spinny · 14 June 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.