Every review we hold for the Watton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFantastic service from Terie Hurrell with the sale of our house. It has not been the easiest of processes but Terie has been there for us, every step of the way. This lady never stops until she gets the right answers and in our case, gets exchange of contracts completed. We cannot recommend her enough. Sowerby’s are not the cheapest of agents but with Terie Hurrell on your side, you certainly ‘get what you pay for’. Thanks so much for all your help Terie.
William · 15 March 2026
Agent replied · 15 April 2026
Thank you so much for your thoughtful review.
We’re delighted to hear that, despite the challenges along the way, you felt fully supported throughout your sale. Terie’s determination and commitment to getting the right answers and seeing things through to exchange are exactly what we strive for.
We truly appreciate your recommendation and your trust in us. It was a pleasure to help you move forward.
★★★★★ 5/5
GoogleI need to express my sincere thanks to Sowerbys and in particular to Terie,(After Sales Specialist) who has coaxed our sale through various hoops, whilst dealing with difficult issues. Terie’s conveyancing experience and professionalism has been second to none. She has been there for my wife and I through uncertain times. Terie has shown patience whilst explaining each step in simple terms, often multiple times. We have been made to feel as if we are her only client, always there when we call or email with reassurance. In short she has been a rock to lean on and is a huge asset to Sowerbys. Thank you Terie.
Ken Drysdale
Ken · 15 February 2026
Agent replied · 15 April 2026
Thank you so much for your kind and thoughtful review. We’re delighted to hear about your positive experience with Sowerbys, and in particular with Terie.
We’re pleased that Terie and the team supported you during what can be a challenging time and wish you both all the very best for the future.
★★★★★ 5/5
GoogleSowerby’s have been extremely helpful with the sale of our house. There have been a number of difficulties but they have been happy to help resolve issues whenever needed.
I particularly appreciate having a dedicated contact in the office, in our case Louie White. It means that there is always somebody who fully understands your situation. Other members of staff are there to help when he is away, but Louie is normally available and is efficient & helpful. Greatly appreciated.
Steve · 14 March 2025
Agent replied · 20 May 2025
Thank you for taking the time to leave us a review. We are so pleased that Louie and the team have been so helpful throughout.
★★★★★ 5/5
GoogleSowerbys have been an absolute pleasure to work with and I must say it is heavily down to our experience with Terie. I can’t commend her enough for her proactivity, she has a wonderful balance of professionalism and kindness. Terie is the absolute queen of after sales and I couldn’t reccomend sowerbys enough due to Teries hard work and dedication to her clients.
Naomi · 17 September 2025
Agent replied · 29 December 2025
What an amazing review tpo read, thank you! We are so pleased to hear that Terie has been so helpful and we really appreciate you taking the time to leave us this review.
★★★★★ 5/5
GoogleTerie has been very good since she took over the sale of this property. With me as executor of Keith's will and living 35 miles away from the sale property it has been essential to have someone on hand to deal with prospective buyers, and …
Robert · 15 February 2026
Agent replied · 15 April 2026
We are so pleased that Terie has so helpful in saving you some of the worry during this time. Thank you for leaving this review, we really do appreciate it.
★★★★★ 5/5
GoogleAfter a very poor service from Abbot’s we changed our agent to Sowerby’s. They couldn’t have been more different!! They sell themselves on an attentive, professional service and we received this at every step from Louie and the rest of the team.
We have now sold our house and have absolutely no hesitation in fully recommending Sowerbys to anyone looking for an estate agent!
Thanks Louie, you did a fantastic job! 👏👏👍
Steve · 21 March 2025
Agent replied · 28 May 2025
Thank you so much for taking the time to leave us this review. It really was a great review to read and it is fantastic to hear you had such a great experience with Louie and team Watton, thank you.
★★★★★ 5/5
GoogleWould recommend Terie to anyone selling a house through Sowerbys. She kept things progressing, chasing solicitors and keeping everyone informed. Works really hard on your behalf. Thank you Terie!
Eleanor · 8 April 2026
Agent replied · 15 April 2026
Thank you for the recommendation and taking the time to leave us this review, we really do appreciate it.
★★★★★ 5/5
GoogleWe couldn't be more delighted with the service received from Sowerbys from the first introduction. Once our sale was agreed we were passed onto the lovely Terie who couldn't have been any more on the ball. She kept us informed at every step, chased who needed to be and most importantly tried to help wherever she could. Terie you are a great asset to Sowerbys and would have no hesitationin recommending you to family and friends. I will miss hearing your voice on the phone!!
Sabrina · 15 March 2026
Agent replied · 15 April 2026
Thank you so much for your wonderful review.
We’re delighted to hear you were so pleased with the service from the very first introduction through to completion. It was great to read that Terie was keeping everyone informed and ensuring things kept moving which is exactly what she does best.
Your recommendation means a great deal to us.
★★★★★ 5/5
GoogleExcellent service throughout our property purchase - many thanks to Terie who has kept us informed and up to date throughout the process, via emails and phone calls. Highly recommended :)
Nikki · 15 March 2026
Agent replied · 15 April 2026
Thank you for your review, we really do appreciate you taking the time to leave it for us. It was great to read that Terie has kept you ionformed throughout the process. Good luck in your new home.
★★★★★ 5/5
GoogleTerie is an absolute gem and a credit to your company! She goes above and beyond and we cannot thank her enough for everything she has helped us with so far!
Kirst · 15 March 2026
Agent replied · 15 April 2026
Terie really does go above and beyond and like you we are so grateful to her and the Sowerbys team. Thank you for taking the time to leave us this review.
★★★★★ 5/5
GoogleTerie was so professional in helping us to sell and purchase. We are very happy in our new home. She was always there to sort out any problems quickly. thank you Terie
Sue · 15 February 2026
Agent replied · 15 April 2026
Thank you for taking the time to leave us this review, we really do appreciate it. Good luck in your new home.
★★★★★ 5/5
GoogleTerie has been absolutely fantastic in helping to facilitate the purchase of our dream home. She’s gone above and beyond for us; her work ethic is exemplary and her attitude infectious! She has provided a first-class service and is a true credit to Sowerbys.
Jake · 30 October 2025
Agent replied · 29 December 2025
What a great review to read, thank you! We are so pleased that terie has been able to help you through the process to purchase your dream home, good luck.
★★★★★ 5/5
GoogleI have been using Sowerby’s for my purchase and Terie and the team have been excellent the whole way along. Always following up to keep things moving and calling me with updates as and when needed.
Thank you for all your help with my new purchase!
Euan · 30 September 2025
Agent replied · 29 December 2025
Thank you for taking the time to leave this review, we really do appreciate it. Good luck in your new home.
★★★★★ 5/5
GoogleKate, was truly exceptional! As a new "kids on the block", it's been hard for us (my wife) to deal with all the letting paper works we know nothing about. However, Kate was very diligent and responsive to all of our queries. She was patient and worked through some of our questions. She provided tour of the property we currently let, and provided all details necessary for us to know about more with regards to letting the property. The amount of effort and time she put into walking us through the process is remarkable!
Mark and Maria
Youtoob · 25 June 2024
Agent replied · 24 August 2024
Hi Mark and Maria, thank you for your great review! We're delighted to hear that Kate provided exceptional service and support as you navigated the letting process, especially as newcomers to it.
★★★★★ 5/5
GoogleSophie was the most helpful, when I called enquiring about some viewings, got me a viewing on the same day, and was so informative and polite, I recommend to everyone! 😊 …
Charley · 8 December 2025
Agent replied · 29 December 2025
Thank you for your kind review, we really do appreciate it.
★★★★★ 5/5
GoogleWe met Louie around 18 months ago at the beginning of our search for a house in Norfolk. It was his professionalism, helpfulness and kindness that made us want to purchase via Sowerbys. We are now in the process of purchasing a property and cannot recommend them enough. Enormous thanks Louie!
Christine · 1 May 2025
Agent replied · 20 May 2025
Thank you for taking the time to leave us this review. What a great review and we are so happy to hear that Louie has been so helpful during your search. We are so happy you have now found and good luck.
★★★★★ 5/5
GoogleNot one to write many reviews but this service should be recognised. I have been needing to make a tighter deadline than I’d hoped with a new home and I can’t be more impressed with Sowerbys, but more importantly, the service I received from Louie White. He is very professional and made me feel valued as a client, which I certainly have not felt with other agents (not Sowerbys). When we viewed potential homes, he knew everything I questioned or made sure to get the answer for me. If you need an agent that will do right by you, Louie is your guy. Thanks so much for everything, I will absolutely be sending anyone/everyone who asks your way.
Amy-Louise · 27 January 2024
Agent replied · 24 August 2024
Thank you Amy-Louise for taking the time to leave us a review. I am glad our staff were able to support you.
★★★★★ 5/5
GoogleVery helpful and attention to detail. Louie was so efficient and supportive throughout the process of buying our property. Thoroughly recommend Sowerby’s
Juliet · 22 December 2025
Agent replied · 15 January 2026
Thank you for taking the time to leave us this review, we really do appreciate it. We are so pleased to hear that Louie has been so helpful and wish you good luck in your new home.
★★★★★ 5/5
GoogleSophie Osler is the best! Even when she’s not being paid to assist my wife and I, she went above and beyond to ensure we were well taken care of! This entire branch has a team of professionals who trade notes and updates, making it easier to pick up where another left off. This was noticeable whenever my primary agent (Sophie) was unavailable. The help was still there!
Watton Branch
Nelson
Nelson · 27 January 2024
Agent replied · 24 August 2024
Thank you Nelson for this kind review!
★★★★★ 5/5
GoogleTerie has been brilliant, made the process soo easy!
Thank you all very much 👌🏼 …
Coach · 15 January 2026
Agent replied · 15 April 2026
Thank you for your review, we really do appreciate you taking the time to leave it.
★★★★★ 5/5
GoogleWe certainly had a time of it, so to speak, when selling our house. That said the support offered by the Sowerbys team and in particular Terie was simply great. Thanks for the support during this process.
Skye · 15 April 2026
★★★★★ 5/5
GoogleWe have had a wonderful experience using sowerbys Estate agents, from our first viewing with Mirrium we felt welcomed and treated as individuals she talked and walked us through the building with patience and knowledge. When we were discussing pros and cons she had valued input and helped us see the bigger picture. Second viewing was completed on a Sunday thanks to Zoe who came out in her own time to fit in with our busy work schedule again she made us feel welcomed and valued as customers and was very friendly and informative. We are still in the process of buying the house Zoe has been assisting every step of the way which we appreciate as first time buyers. I would definitely recommend sowerbys and use them in the future. I would also like to thank Zoe for all her recent help.PositiveResponsiveness, Quality, Professionalism, Value
Sarah · 25 August 2022
Agent replied · 8 June 2023
Thank you for taking the time to leave a review! It's wonderful to hear you've had such a great experience with us and that both Mirriam and Zoe have been brilliant. We'll be sure to pass on your kind comments!
★★★★★ 5/5
GoogleReally pleased with the service we recieved during our house purchase. Thank you Louie for your help
Harrison · 30 September 2025
Agent replied · 29 December 2025
Thank you for your review, good luck in your new home.
★★★★★ 5/5
GoogleTerie has supported us so much over the whole moving process which really hasn’t been straightforward. Thanks to the whole team from start to finish. Couldn’t ask for more help and assistance over one of the biggest (most stressful) things in most people’s lives.
Karalouise · 15 March 2026
Agent replied · 15 April 2026
Thank you for your lovely review.
We’re so pleased we could support you through what we know can be one of life’s most stressful experiences, especially when the process isn’t straightforward. It’s wonderful to hear that Terie and the whole team were able to provide the help and reassurance you needed from start to finish.
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