Taylors Watford Sales reviews

★★★★★ 1/5

Google

Very unreliable agency. They have the full management of my property and they rent my house to even more unreliabe people. I do not trust this agency anymore and looking forward for the contract to end. Just an update..... the pigs staying in my house have left The cost of the damage is very high. The house requires blitz clean, redecorating, locks of the garden door and main door to be changed, the TV worth more than £1000 pounds broken 2 kitchen cabinet door from Wren damaged, skirting board and kitchen tiles broken. The list could go further. I will update the review when I am going to check the loft. Agencies are only interested in money. They do not do any regular checks on the properties and put any rubble in your house. What is really annoying is that the estate agent told me they were good people and had done all the necessary credit check, RUBBISH Those gypsies choosen by Taylor were nothing what they told plus there is an outstanding payment of the rental of £10.000

Filomena · 26 April 2024

★★★★★ 1/5

Google

Absolutely the worst estate agent I have ever used! They are only professional when they stand to get commission out of you upon renting a property. I rented a flat in watford from Feb 22 to Jan 23 & in the beginning, they bent over backwards to make sure I rented the property & kept asking me for google reviews. I dealt with Jonathan Blye initially. When my tenancy was due to come to an an end, they then became aggressive & incredibly unprofessional. It is clear that when there is no commission to be made, all humanity goes out the window!!! I was given no notice for when the property was put back on the market. Jonathan claimed he had spoken to me to advise me of the updates & and viewings, but he definitely had not. As he then realised he made a mistake, instead of saying sorry - he then went on to verbally abuse & patronise me because the times he had organised without my consent for viewings did not suit. I complained to head office after he put the phone down on me & was verbally abusive to the point I was left in tears. Head office did nothing & refused to take the matter further. I was simply told that they would deal with it in house which in other words means, they will do nothing! Saqab Rafiq then took over the viewings who was just as bad! He arranged viewings with possible tenants & simply turned up with them at the door without notifying me whenever he felt like it! There was no 24-hour hour notice & pleaded at the door to be let in. He also informed me that he had heard the conversation between me & Jonathan & told him it was wrong but that I would never receive an apology. The deposit was the final nail in the coffin as they held onto it unnecessarily. I waited the contractual 10 days after I left the property early to help them out and heard nothing! I had to hound them via email on numerous occasions. They blamed the landlord for the delay, which was complete lie as i had to contact her myself for proof. I then received it 28 days after I had left the property. They are a bunch of budget cowboys, to say the least, and they need shutting down! DO NOT USE THIS BRANCH OR COMPANY!!!!!

Hiba · 23 March 2023

★★★★★ 5/5

Google

I worked with Muhammed Njie, and in todays market, attitude is the key. This young man was extremely courteous, helpful, and wanted to go the extra mile to help. Whilst some other agents just did viewings to keep their word, Muhammed went above and beyond, helping me work through my criteria of house search, and proposed options. I know he will do well, as long as he has the fire in him to succeed. I wish Muhammed the very best.

Srknows · 24 October 2022

★★★★★ 5/5

Google

Thank you to Aaron, Lauren and Ray for their commitment in selling my house in Watford. They are a committed and professional team that managed my expectations from valuation through to completion within 4 months. They were always available and had sound advice whenever I needed it. I highly recommend them if you are looking to buy or sell in Watford and the surrounding area.

Jonathan · 24 October 2023

★★★★★ 5/5

Google

Chanchal is a great mortgage adviso. She is very friendly and easy to work with she puts in 100% into getting you the mortgage that's best for you. Everything is clearly explained so there are no hidden surprises. I would highly recommend her to anybody she was truly a pleasure to work with in a very stressful time.

Peter · 22 March 2024

★★★★★ 5/5

Google

I found everyone at Taylors to be extremely friendly, helpful and professional. Throughout the process I had contact with Jack, Raymond and Lauren, all of whom provided a top quality service and knew everything about my case. Lauren was my main point of contact and I can honestly say she was wonderful. Without her I would have been much more of a stressed mess! I must also add, just after the first lockdown, I was frustrated with a few things (not Taylors' fault, by the way!) however the response I received from head office was immediate, polite and efficient, making them one of the best companies to deal with. Thank you, Taylors, we got there in the end!PositiveResponsiveness, Quality, Professionalism

R · 24 October 2021

★★★★★ 5/5

Google

Lauren was very helpful when it came to purchasing my first property through Taylor’s and was the best agent I could have asked for. She acted with integrity, was very honest and professional and kept me frequently updated throughout the process. The rental process has also gone very smoothly and both Jonathan and Steven are very helpful and timely with their responses. They are also both very receptive to my needs and expectations.PositiveResponsiveness, Quality, Professionalism, Value

Marc · 24 October 2021

★★★★★ 5/5

Google

We worked with Taylors when buying our house and would highly recommend. Our main contacts were Aaron and Lauren who were extremely helpful throughout. Particular thanks to Aaron who provided invaluable help throughout the process and was always on hand to assist and answer any queries we had in a timely, friendly and professional manner. Thank you to the Taylors team for all your help.

Jules · 23 November 2022

★★★★★ 1/5

Google

My experience with Taylors agency in Watford is being a nightmare! We did the check out on July 2019 and three month later, we do not have any response regarding the deposit refund. We have initiated the alternative dispute resolution (ADR). We consider unacceptable how Taylors is managing all the process with a lack of communication and when it happens, is completely contradictory. We strongly trusted and collaborated with the agency during the three years that we lived in the property and we never suspected that Taylor went to respond unprofessionally.

Alejandra · 25 October 2019

★★★★★ 5/5

Google

What a journey! We used Taylors during 2019 after falling in love with a house that they had on their books. From day one, each member of the team that we met treated us with a warm welcome, respect and support. We were so impressed, that we asked them to sell our house, and also used their in-house mortgage broker. By doing this, we saved money, and, were not required to mediate between various people / roles that come with house purchases and sales. They worked as a team, keeping a positive attitude throughout. We were well looked after by Ray, Jack, John, Ben, and Charlie. We had to reduce the price of our property during the sale process due to a minor slump in the local market and Taylors were not pushy at all, but suggested the best way to move forward quickly. To add to our journey, we also gave birth to our 3rd child during the house purchase process and received a lovely bouquet of Flowers and a bottle of Alcohol, a lovely gesture from the Taylors team. There was a great competitive vibe within the team to get our house sold and it was clear they were genuinely rooting for us to have a smooth and successful purchase. Viewings were professional, and well organised, and communication was regular and always positive. Any problems we encountered were always met with a solution or a plan of action. We would be happy to recommend Taylors, and even use again ourselves if the need arose. Thanks guys!

Steve · 25 October 2019

★★★★★ 5/5

Google

I have used Taylors for selling and renting my property. Both teams are so friendly and helpful, in particular Jonathan, Lauren, Jack and Grace. They're always there to answer any question pretty much straight away and I've never had to chase them for anything promised! Will definitely be continuing to use them for renting and any other sales!

Sima · 24 October 2022

★★★★★ 5/5

Google

What an amazing experience we received from Taylors, we were on the market with a local agent in Watford for 3 months and had no interest. We then went on the market with Taylors and instantly I noticed the difference in service, the two chaps, Lewis and Taylor were absolutely brilliant! We sold within the first week for an outstanding price, can not thank Taylors enough, I will surely be recommending Taylors to everyone!!!!

Ian · 25 October 2017

★★★★★ 5/5

Google

We have used Taylors twice now for both buying and selling and have been very impressed both times. We primarily dealt with Jack but all staff were extremely responsive, attentive and friendly but always in a professional manner. Would definitely recommend using their services. Thank you TaylorsPositiveResponsiveness, Quality, Professionalism, Value

Pearl · 24 October 2022

★★★★★ 5/5

Google

Kim Suddens has been really helpful with all my property needs, has kept me fully updated and been super friendly and professional - thank you for all your help :-)

Lisa · 22 March 2024

★★★★★ 5/5

Google

Thank you Kim Suddens for your work on our house, we really appreciate it! Very happy and pleased to have you as a property manager.

Cisil · 22 March 2024

★★★★★ 5/5

Google

Tony was great, very quick and efficient with emails/communication. Only moved house once but Taylor's made us feel rest assured

Jordan · 22 March 2024

★★★★★ 5/5

Google

Very happy with Taylors estate agents. They said that they could sell my house and they lived up to the promise with the whole process being dealt with in a professional and friendly manner. I mainly spoke to Ben who always had time to discuss any issues that I had.

Russell · 25 October 2019

★★★★★ 5/5

Google

I rented a 2 bed room flat through Taylors.I am very happy that ai got a home which i really wanted to be like.The staffs in wd 17 high street Taylors brach were very good.I must say about Mr.Mohammed Njie who works in this branch.He was very helpful,very patient to answer all my quaries.I was able to rent the flat smoothly with the help of him.I have to mention about Mr.Jonathan,he is very friendly,polite and approachable.Thanks to Taylors team for finding me a good flat.I am waiting for sooner to buy a home through taylors in near future.Thank you Taylors once again.

Uruthamalai · 24 October 2022

★★★★★ 5/5

Google

I can't fault Taylors estate agents one bit, they have been absolutely amazing with the sale of my house and helping me with the purchase of my new one. I dealt mostly with Lauren and Ray and they're both so personable and easy going they take the stress out of buying and selling! It isn't always easy communicating with solicitors and completing complicated forms but nothing was too much trouble for Lauren and Ray as they were there for me every step of the way helping me with form filling and giving me support. My experience of Taylors has been what I would consider as the best. Even after I've moved they have shown such amazing support. They deserve all the stars that are available!

Bai · 24 October 2022

★★★★★ 5/5

Google

I phoned Taylors to request a viewing on a property and spoke to Songul Acar. 3 Hours later I was at the property doing the viewing, so none of this waiting a couple of days to see a place. :) Songul was very open and honest with every question I had and very helpful. Decided to take the property immediately and we went straight to the office to do the initial paperwork. Due to certain circumstances of mine it wasn't going to be a straight forward letting. However, Songul liaised with the landlord on half a dozen occasions over the rest of the day and, by first thing the next day, everything was agreed and the paperwork just needed signing. First pleasurable experience I've ever had with an Estate Agent and will make sure Taylors are my first port of call for property matters in the future. NB: To Taylors - give Songul a promotion & pay rise, she deserves it ;)

Martin · 26 October 2015

★★★★★ 1/5

Google

They are absolutely useless, and the way of how they talk to yourself it clearly shows an unprofessional attitude towards the customers. Having a maintenance emergency issue and their response over the phone is ‘We will call you back when we can!’ - this is Taylors Lettings . Incompetence on the highest level - completely useless people!!

Arnold · 22 March 2024

★★★★★ 5/5

Google

I have had the pleasure of dealing with Taylors since 2010 when my contact was Rachel Harris. Rachel looked after my property and found tenants on two separate occasions whilst I was living overseas. It gave me complete peace of mind that Taylors would re-market my property and produce good quality viewings, rather than just getting people through the door. I have had to let out the same property in 2012 and again Taylors were the agent who were most competitive on fees, and produced the most viewings. Chelsea Barber has been my contact, and again the service has been exceptional, and Chelsea has managed to work around a situation with my tenants by securing 6 months in rent in advance, which is a great effort. I would have no hesitation in recommending Taylors, and in particular Rachel and Chelsea who are both friendly, responsive and have a can-do attitude.

Rishi · 26 October 2013

★★★★★ 1/5

Google

Earlier today I visited this agency with my girlfriend to look for a property to rent. The letting agent had incredibly poor customer service. We felt incredibly unwelcome as he constantly avoided eye-contact and looked like he is holding back on laughing in our faces. He was so condescending and sure that we wouldn't be able to afford anything that he didn't even give us his card. When I asked him to email me some choices he said I should contact them later and gave me his colleague's card. Sadly the agency had several properties that we can afford, but we won't be coming back.NegativeProfessionalism

Ivo · 24 October 2021

★★★★★ 5/5

Google

Lauren White assisted in my flat purchase, she responded to emails in a timely manner and I really appreciated how honest she was, as a first time buyer she helped me understand the process and expectations. And was a huge help when dealing with solicitors who weren't so responsive, the communication levels definitely gave me peace of mind knowing I could contact someone reliable.PositiveResponsiveness

Pre · 24 October 2021