Trusted Agent profile · Watford
★★★★★
99 reviews across 2 platforms
64A Queens Road, Watford, WD17 2LA
Signature Estates's office in Watford, at 64A Queens Road, is rated 4.1 out of 5 across 99 reviews on two platforms, including 94 Google reviews rated 4.1.
Every review we hold for the Watford office, from every platform, shown as written. First names only.
1/5
GoogleI won’t recommend Signature at all as a tenant. We had a terrible experience with them that ended well because of our resilience otherwise they would have taken an enormous amount from the deposit that wasn’t justified despite the house wasn’t exactly in ideal conditions (full of mould). The letting manager wasn’t ever available and it took us 2 months to get our deposit back. Worst experience ever!
5/5
GoogleA top tip from Kirsty Hall Lettings Manager helped me with a difficult end-of-tenancy situation developing into a potential nightmare! Thanks Kirsty
4/5
GoogleThank you signature estates.Thank you Lathagini for making everything easy.
5/5
GoogleAfter dealing with other cowboys who totally made me feel out of my depth, I felt so well looked after by Alan and his team. All my paperwork was dealt with quickly and questions answered with lots of advice given. Blessings!!!
Thank you Rachel, hope your new home is everything you wished for :)
5/5
GoogleSignature recently helped sell our Watford home for us. From the initial contact to completion Alan and the team were the ultimate professionals. They supported us and kept us fully informed throughout the whole process which was accomplished with speed and efficiency. Their friendly approach gave us confidence and their integrity was evident throughout. We would have absolutely no hesitation in recommending them to anyone looking to buy or sell a property.
5/5
GoogleI had an excellent experience with signature estates. From start to finish, the team was professional, friendly, and always available to answer questions. They kept me updated throughout the process and made everything as smooth and stress-free as possible.
5/5
GoogleAlan and the team are great. They managed our house letting for years and at the end assisted with a sell. All transactions were always very smooth and timely and they looked after tenant and us with a great care and attention to detail. The team is proactive and pleasant to deal with and nothing was ever a problem. Would recommend to anyone looking to rent/sell the property.
5/5
GoogleIts been a good Time with signature estates, lathagini is amazing. With her help I got my perfect house. Thanks for everything.
1/5
GoogleAbsolute waste of time. If you value your time, I’d suggest you approach other reliable real estate agencies. Horrible service, they will promise you a whole lot but will not actually deliver their promises. “Response within few hours after offer is given out”. That’s what I was told but those few hours turned to weeks with no updates whatsoever even after the properties were taken up. I’ve had to chase them for more than 2 weeks just to know that the requirements of a certain property were not met and other properties being taken up.
1/5
GoogleWorst experience in my entire life . The agent who dealt with us told us we will be living in a studio flat with 'a lovely polish couple upstairs ' , in fact the 'lovely polish couple' were 8-9 noisy people living upstairs and none of them polish .To ad the fact that one night they start fighting with each other and I had to call the police and discovered that police was after one of them for long time . The flat at the begging wasn't great but we thought we will make it better but in time we discovered water infiltration ,dump and a collapsing ceiling . Every time when it was raining the water stains on the wall was showing up and they were moving all over the wall ,from the bedroom to the kitchen and next to two electric sockets . After we have reported this issues to Signature agent we got a reply stating that the landlord is responsible for all maintenance work . We got in touch with a guy called Vincent Hall and someone turned up saying he is in behalf of the landlord ,later on proved that the small Indian guy is the landlord .We showed to the so called 'in behalf of the landlord ' all the mold we were getting and all the walls getting wet every time was raining but he kept saying that they have fixed the problem ,they never did . We had to inhale a very steamy air and the bed sheets seemed all the time wet .We had to live in a bedroom without no ceiling light for last 3 months until the end of tenancy as the builders sent by 'in behalf of the landlord ' never had time to finish off their job ,also they pulled the gas detector away from the ceiling and left the wires to short to connect back the gas detector . I could go on and on about this and other issues we have found at this property rented by Signature Estates . Avoid or be extremely careful so you dont have to go trough my hell . Last update - the landlord has decided not to give the deposit back .What else can I say .... :)
Hi Leonard, Thank you for taking the time to add feedback to our review page. I am sorry to hear that you didn't like living in your property over the last 12 months. I think you may be getting our company confused with the Landlord's company. As you have stated, the landlord is responsible for the maintenance of the property & managing the whole building. We were informed by the Landlord that a "lovely couple" lived upstairs so we could only go by his information there. It is illegal to have 8 or 9 people in a property of that size so we would not have rented that property out to a group of people. The behaviour of other tenants in the block which we didn't introduce to are not our responsibility. In addition, the previous tenants that lived there had no issues with damp or noise so we have had no previous reports to advise you on. As you mentioned a number of times in your review, you were dealing directly with the Landlord and the builder 'in behalf of the landlord ' so I am afraid we are not responsible for the Landlord's service level nor were we included in any correspondence between you , the landlord and his builder. We wish you lots of luck in your new property and hopeful you will have a nice quiet neighbour too.
1/5
GoogleA highly disappointing and frustrating experience as a tenant. I currently feel quite helpless, especially because it's my first time trying to find accommodation on my own. Regrettably, they do not seem to be accommodating or student-friendly at all. I sincerely hope that no one else has to endure the same ordeal I am going through, which is why I am sharing this review. If you happen to be a student, I would advise against using this agent. After paying the holding deposit, it becomes a tool they use to pressure you for quick responses, including a referencing check that they likely know you won't pass. As time passes, they may even insist on a guarantor, while you continue to struggle to secure accommodation. Moreover, there have been concerning threats regarding the return of your deposit, which, in spite of their initial statement that it's non-refundable, should be refunded. As one review rightly pointed out, they often provide incomplete information. When inquiring about the requirements for the next steps, they frequently sidestep the question, focusing on immediate tasks and promising to address future steps later. Unfortunately, this delay could leave you without accommodation. p.s. I had to give it one star to leave a comment; otherwise, I wouldn't give it any stars at all.
4/5
GoogleThank you to Signature Estates for generally dealing with problems that arise in the property in a timely manner! I have especially had good experiences communicating with Lathagini of recent.
5/5
GoogleVery professional and kind agents. They don't ignore your expectations and needs reacting instantly. With Signature Estates you are in good hands. Especially helpful Lathagini and Naomi. Thank you very much. Anna
5/5
GoogleGreat service thank you
Thank you for the feedback and the kind review!
5/5
GoogleWas sceptical about the speed promised to market our property but Glynn delivered. We met on Tuesday our home was live on the Thursday evening. We had our first viewings booked for the Saturday which resulted in the offer we accepted on the … More
5/5
GoogleThey are simply the best.Very reliable,friendly, understanding and professional.We rented a flat through them and had a peaceful stay for 2 years. The flat was maintained in an excellent condition by the agency through regular inspections and pest control and other safety checks visits.From the day of viewing till we got back our deposit the agency has been so kind and helpful. They dealt with all our concerns promptly and in a very friendly manner. Overall we are very pleased with their services and would recommend them to all.. Special appreciation to Sophie,she has been really fabulous! Best wishes to the team!
5/5
GoogleGreat service. Wonderful team Ruby, Alex, superna they are very helpful and supportive. I had my flat so smoothly and they are very understanding. I m glad I came across such amazing agency.
5/5
GoogleStaff were very helpful and prompt with communication.
5/5
GoogleExcellent service from Signature estate agents (Watford). As a first time buyer I didn't know the process was so complicated, & terrifying - but Alan was very helpful and communicative throughout and always available with information I needed. He was beyond helpful even after the day of completion. Highly recommended.
5/5
GoogleVery professional staff, the property is beautiful, lovely and clean. I love the space.
1/5
GoogleLong story, with multiple issues but If you’re a tenant considering Signature Estates, please read this. …
5/5
GoogleI have found Signature Estates to be great estate agents to deal with. Through all elements of my tenancy the staff, particularly Jess Scott, have been very friendly and helpful. Their admin fees are resonable and the whole experience has been excellent.
5/5
GoogleVery good experience with Lathagini, very professional, timely communication and support. Recommend her for sure.
1/5
GoogleTaking your deposit and listing the property again on the market just because the quarantor was on holiday and waited for his accountant to send a document that was needed. £ 300 lost as they are not giving full information to start with and cannot refund as "you signed for it". Disgusting and unprofessional. I will 100% avoid them.
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