Every review we hold for the Watford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe’ve had a long-standing relationship with Northwood, having bought our property through them and entrusted them with its rental management for several years. Most recently, we successfully sold that property with their support. Throughout the entire process, Moh was incredibly professional, knowledgeable, and an excellent negotiator. His guidance and dedication made a real difference, and we’re deeply grateful for his help. We recommend Northwood Watford for any property needs.
Vijeet · 6 August 2025
★★★★★ 5/5
GoogleI want to sincerely thank Julia and her team at Nordwood! The help I received was extraordinary, and the efficiency and speed with which we resolved the paperwork deeply impressed me. This team is truly exceptional, and I highly recommend their services with the utmost confidence. You will not regret choosing Nordwood! Thank you, and I greatly appreciate your professionalism and dedication. You have made a significant difference, and I am very grateful!
Florin · 14 December 2024
★★★★★ 5/5
GoogleI don't usually write reviews but I felt that they deserved one because they were so nice.
While searching for a place to rent I have been shocked to discover that some agencies are putting the price up compared with the price listed BUT NOT NORTHWOOD. Viewing proprieties with other agencies I felt like being at an auction.
Northwood agency, especially Samantha gave excellent customer service and was very polite and patient with our needs. She went more than an extra mile sorting up things with the Landlord and Block management
Highly recommend them.
CNP · 15 December 2023
★★★★★ 5/5
AllAgentsJulia.
Julia has been wonderful throughout the whole time she has been dealing with letting out our property which has been several years now. Always extremely efficient, helpful, prompt and kind. She has gone over and above her professional duties and has been invaluable during some difficult periods when we have had some major problems. We are very grateful to her cannot recommend her highly enough.
Marija · 19 August 2024
★★★★★ 5/5
AllAgents"Julia...."
Julia has been wonderful throughout the whole time she has been dealing with letting out our property which has been several years now. Always extremely efficient, helpful, prompt and kind. She has gone over and above her professional duties and has been invaluable during some difficult periods when we have had some major problems. We are very grateful to her cannot recommend her highly enough.
Julian · 19 August 2024
★★★★★ 5/5
GoogleJulia was a pleasure to work with, professional, responsive, and genuinely helpful throughout the rental process. She made everything easy, from finding the right flat to handling the paperwork smoothly. I truly appreciated her dedication and would highly recommend her to anyone looking for a great real estate agent!
Sarah · 6 March 2025
★★★★★ 5/5
GoogleFirst and foremost the service, experience and overall care from Samantha was absolutely Top service.
Me and my partner were unlucky enough to have a previous agreement with another agency fall through last second due to selling of the property.
We contacted Samantha with our worries as we had to move within a week. She reassured and managed the entire process and made it as smooth as possible. As you can imagine we were stressed out and worried but she made everything so easy and fast.
If you are looking for someone who genuinely cares and will take care of you to the best of their ability I would recommend Samantha and the entire team there.
Thank you Samantha and Team for everything you did for us. You sorted a problem we had with care, speed and professionalism
Iain · 30 March 2023
★★★★★ 4/5
GoogleI've just moved in and Julia responds quite quickly, and interacts with the landlord seamlessly. I have spoken to the owner Farah, and they managed to arrange for me alternative parking as someone had abandoned their car in my allocated bay. So far it been good and I look forward to great communication for the time I will be will be here.
Michael · 24 December 2025
★★★★★ 5/5
GoogleMuch entrusted Lettings Team of the Watford Branch @NorthwoodUK.
I’ve had the privilege of working with all the lettings team from the Watford branch for over 15 years with a number of different properties. I can’t speak highly enough of the advice offered and management received from Farah and Mo on such a continual basis. Even through the COVID pandemic their communication and support was as sharp as ever.
Id like to use this review as an opportunity to express my gratitude and give a special mention to Samantha De Soysa of whom I’ve been working with closely of late. Samantha’s continual hard work and natural communication skills provides me with complete peace of mind that the management and care of my properties are of the highest possible order.
Thanks again to all the team and here’s to many more years continuing to work closely together in the future.
SebastianTomlinson
Landlord
Sebastian · 1 January 2023
★★★★★ 5/5
GoogleProfessional! Helpful! Polite! Amazing Communication!
Samantha De Soysa has been my key contact and she has responded very quickly to all communications. Any issues that have arisen she has dealt with professionally and with positive outcomes for all. The service she and Farah Tadayyon have provided is A* and they have worked closely with me as a team. I would HIGHLY recommend Northwood UK Watford to anyone looking to use their services. - Thank you for all your superb work!!!PositiveResponsiveness, Quality, Professionalism, Value
Yaniv · 1 January 2023
★★★★★ 5/5
GoogleI've had a great experience with the team at Northwood Watford. From being so helpful to get my apartment to effectively managing communications with my landlord and attending to issues.
Fehintolu · 26 June 2025
★★★★★ 5/5
AllAgents"Very..."
I've had a great experience with the team at Northwood Watford. From being so helpful to get my apartment to effectively managing communications and attending to issues.
Fehintolu · 25 June 2025
★★★★★ 5/5
GoogleI appointed Northwood Watford to manage our property several years ago.
Samantha De Soysa looks after my interest and acts as the interface between me and the tenants. Samantha carefully managed the exit of the previous tenants who were very problematic and Samantha recovered monies from the deposit to cover the cost of cleaning and repairs for which I was very grateful.
Samantha then found a new tenant who appear to be more sympathetic to looking after the house.
Samantha is very professional and proactive about looking after our interest. Samantha is very responsive and manages any issues the tenants raise quickly causing the least stress.
We are very happy with the service provided by Samantha and Northwood Watford.PositiveResponsiveness, Quality, Professionalism, Value
Barry · 30 March 2022
★★★★★ 1/5
GoogleExtremely poor experience renting through Northwood. They claim to act impartially when dealing with deposit disputes however this is far from the truth. I would recommend avoiding this company at all costs. If you are already renting through Northwood, I would strongly advise demanding to be present at the check out report when you leave the property, as they and the landlords will try to deduct as much as humanly possible from your deposit and then continue to deduct as punishment for not accepting their first offer.
Lewis · 31 March 2025
★★★★★ 1/5
GoogleDeposit Eaters, Avoid Them!
**Ignore the fake 5-star reviews!!!**
Do not rent through this agency! They will do everything they can to avoid returning your deposit.
We rented a flat on Pentland Road in Bushey, which had numerous issues, including damp and mould. I documented everything and emailed the estate agent, J., who acknowledged that the property was dated. However, at the end of our tenancy, they made false claims and demanded the property be returned in brand-new condition. Despite spending over £400 of our own money to fix issues they refused to address, they still withheld our deposit.
Save yourself the trouble, AVOID renting from them!
Mohsin · 17 February 2025
★★★★★ 5/5
AllAgentsJulia was the best advisor we
Julia was the best advisor we could have asked for. She guided us through all the steps, advising and encouraging us where needed. She replied with patience to all the questions we have asked, and solved all the problems we have had. Happily we have got exactly the property that we wanted, thanks to Julia.
Cezar · 25 November 2023
★★★★★ 5/5
AllAgents"Julia was the best advisor we ..."
Julia was the best advisor we could have asked for. She guided us through all the steps, advising and encouraging us where needed. She replied with patience to all the questions we have asked, and solved all the problems we have had. Happily we have got exactly the property that we wanted, thanks to Julia.
Cezar · 25 November 2023
★★★★★ 5/5
GoogleWe used Northwood for managing our rental flat in Watford since 2016 and also for the sale recently. We’ve had a great experience with them throughout - good value, very professional and helpful in resolving issues and with any advice.
Jamie · 9 July 2024
★★★★★ 5/5
GoogleWe have recently begun renting through Northwood and the service and support we have received has been excellent. The letting process was smooth and efficient and we received a lovely welcome package upon moving in. Samantha has been great at answering any questions we have and any repairs required have been dealt with promptly and easily. Thank you so much.
Laura · 30 March 2023
★★★★★ 5/5
GoogleThe team Northwood estate agents were extremely friendly and very helpful when I recently used their services. Samantha was very helpful throughout the process and helped get the ball rolling smoothly. She pick up my phone and answering my query all the time whenever i need it..She is very nice, polite I would definitely use them again.
Daris · 30 March 2023
★★★★★ 5/5
GoogleVery recently sold our flat with northwood. Very happy indeed with the sevice provided. Stuart & Moh were a pleasure to deal with - always giving plenty of notice for viewings and very quick to provide detailed feedback. The agreed fee was also the best out of all the quotes we received.
We would be delighted to work with them again.
Peter & RosaPositiveResponsiveness, Quality, Professionalism, Value
P · 1 January 2022
★★★★★ 5/5
GoogleFinding our lovely home was made possible by Samantha to whom I am so thankful for. She is professional, friendly, and highly efficient at her job. She has always been helpful and responsive to any queries and has resolved matters effectively. Renting through Northwood Watford has been a positive experience and I would highly recommend them, especially Samantha, for their outstanding services.
Deepa · 19 July 2022
★★★★★ 1/5
GoogleAvoid at all costs, this is both to tenants and landlords.
I left the property on the 13th April, didn’t get a response to the deposit … More
Lobna · 22 May 2025
Agent replied · 8 May 2025
Thank you for your comments Lobna.
I will look into this and come back to you within 7 days. … More
★★★★★ 5/5
GoogleThe team Northwood estate agents were extremely friendly and very helpful. Julia was especially highly professional and helped to quickly resolve any issues that I had along. Also in my opinion they do the best job from all agencies.
Kevin · 25 March 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.