Trusted Agent profile · Watford

Cinch Self Storage Watford reviews

4.9

★★★★★ Excellent

1,767 reviews across 2 platforms

Former Mothercare Unit, Cherry Tree Road, Watford, WD24 6SB

Cinch Self Storage's office in Watford, at Former Mothercare Unit, is rated 4.9 out of 5 across 1,767 reviews on two platforms, including 219 Google reviews rated 4.9.

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4.9 / 5

219

Reviews on Google

This office

Trustpilot logo

1,548

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Watford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent service

Nijole dealt with my booking of storage from the enquiry stage all the way to processing my details and showing me around on the day itself. She was extremely polite, helpful and responded to any queries very quicklyThe storage itself is excellent and very secure. Great amount of trollies to help move items (furniture in my case), lift access and wide doors throughout. Would highly recommend Cinch to anyone looking for storage

Finn · 28 March 2024

Agent replied · 12 June 2024

Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team

5/5

Trustpilot

Overly impressed!

Fantastic service. Easy to use, polite, efficient, helpful! And a great price.Stuart went above and beyond, even making me a coffee while he could see I was running around like a lunatic and needed five mins to just stop and have a drink. 100% would recommend to everyone and anyone.

Paris · 2 December 2021

Agent replied · 12 June 2024

Thank you for your 5* review Paris. It was a pleasure to assist you with everything. You are always welcome to pop in for a coffee when you are passing!

5/5

Trustpilot

This is the first time I have had to…

This is the first time I have had to use a storage facility and the Mitcham team were brilliant from start to finish. I filled in the form online, which was very accessible, and after sending it through I was immediately phoned up to check my requirements. All my questions were answered and the team couldn't have been more helpful and allowed me to book the exact size unit I needed. At the storage centre we were able to check the space and everything was explained to us and both members of the team were very professional. Also they remembered me from speaking on the phone which added a personal touch.

Jo · 28 September 2023

Agent replied · 12 June 2024

Hi Jo,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team

5/5

Trustpilot

Truly Lovely Staff

Stuart and Josh went above and beyond to help me with my moving situation. The site is in a great location and it has a super cool old fashioned lift. Seriously though, can't thank Stuart enough for how patient he has been with me.

Cara · 12 September 2022

Agent replied · 12 June 2024

Thank you for your awesome 5* review of the Brighton store, staff & our lift. We try to help as much as we can to reduce the stress of house moves.

5/5

Google

From the moment I enquired about storage space and moving my stuff in the whole experience was so professional and first class. The staff were and still are great and Cinch should be very proud to have them.

Mark · 11 May 2026

5/5

Trustpilot

Thanks Lauren and Becky!

Due to personal circumstance, I recently found myself between homes. There was constant worry of what I’d do with all of mine and my families belongings. I spoke to Lauren and Becky on separate occasions, they were very friendly and professional and did everything they could to reassure me and support me through the process. I ended up needing a second unit, and this was all sorted same day. The process to get a unit was quick and smooth, and I’d recommend them to anyone looking for storage.

Miriam · 28 February 2022

5/5

Trustpilot

Cinch Watford

Amazing customer service by Aaron and the team at Watford ! Brilliant storage, would recommend it to anyone looking to grow their business! Thank you

Vlad · 27 February 2024

Agent replied · 12 June 2024

Hi Vlad,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team

5/5

Trustpilot

Peter from Cinch Newbury was amazing…

Peter from Cinch Newbury was amazing from start to finish! He was also super helpful when we misplaced something from our storage unit. Would definitely use again! Amazing service and very reasonable.

Jamie-leigh · 14 September 2023

Agent replied · 12 June 2024

Hi Jamie-Leigh,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team

5/5

Trustpilot

Excellent service!

Excellent service!Nav was very professional and helpful to accommodate our needs for storage. The prices are really competitive as well compared to many other storage facilities in the Cambridge area. Highly recommended!

Said · 13 September 2023

Agent replied · 12 June 2024

Hi Said,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team

5/5

Google

Very professional and high standards. Aaron was super friendly. it was joy to deal with the watford team Clean, tidy and spacious store units cater to every budget.

M · 15 December 2023

Agent replied · 12 June 2024

Hi there, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team

5/5

Trustpilot

Very helpful and accomodative

Very help and accomodative

Caleb · 21 May 2026

Agent replied · 3 June 2026

We’re so pleased everything went smoothly and that you had a great experience with Cinch.

5/5

Google

A very professional and friendly team offering a good service and good communication thank you

Debra · 9 October 2026

4/5

Trustpilot

Great Customer Services

The Sittingbourne Team have great customers services, helpful, friendly and 'nothing was a problem' attitude. They get a full 5 star rating.Downside of this storage unit is that the lift will only accommodate items you are storing and not people so you load the lift and then have to walk back to the stairs and climb to press the lift button on the floor you have the storage unit on to bring the lift up - unload and then go back down the stairs round to lift and press the button to bring the lift back down. This takes an immense time and effort.Also not open 24/7 - which could lead to some difficulties if travelling from any distance.

Andrew · 27 August 2023

Agent replied · 12 June 2024

Hi Andrew, Thank you for your great feedback regarding our team and store. We take your feedback seriously and will look into your concern to see how we can better fit out our facilities. We hope to see you again soon! Sincerely, - The Cinch Self-Storage Team

5/5

Trustpilot

First Class

First class experience using Cinch at Leighton Buzzard. The site is very well run and secure. All the staff are very pleasant and helpful. Special thanks to Jason and Aaron. Can thoroughly recommend this facility.

Jonathan · 4 June 2023

Agent replied · 12 June 2024

Hi Jonathan,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team

5/5

Trustpilot

Amazing service!!

I use a friends storage at the Cinch Storage in Enfield for my products. Andriana has been amazing, can’t fault the service! Everything is done with such high professionalism and have recommended this store to others!

Miss · 3 May 2023

Agent replied · 12 June 2024

Hi Eftyhia,Thank you so much for your wonderful 5* review of our Enfield store and team!We really appreciate your business and hope to see you again soon.Sincerely,- The Cinch Self Storage Team

5/5

Trustpilot

My first time using a self storage and…

My first time using a self storage and I can say this was the best. The experience was great even though I only had a short stay there, Jaymee made sure everything went smoothly from the beginning to the end. Thank you so much for your wonderful service.

Kels · 25 July 2024

5/5

Trustpilot

Cinch Letchworth - super helpful staff

Becky as Cinch Letchworth has been super helpful, following up with me on all my enquiries and taking through the onboarding step in great detail and was lovely in doing so. The whole process has been very straightforward and I look forward to a stress free storage solution!

Karen · 29 December 2021

Agent replied · 12 June 2024

Thank you for your Excellent 5* review. It was a pleasure meeting you and glad we could be of assistance

5/5

Trustpilot

Mark and Elliot were amazing

Mark and Elliot were amazing, friendly and was happy to help. Mark was who reserved my unit and was very patient with my despite me being so indecisive 😂 highly recommend coming to Cinch if you want to reserve a unit if you’re looking 👀

Shanoya · 12 September 2024

5/5

Google

Being a removal company I have used many storage companies over the years but found Cinch to be the best in the area for not just quality being a brand new building but also costs being cheaper than anyone else around. Big thank you to Aaron and Francesca for the perfect customer service 🙏🏻 …

Luke · 14 March 2024

5/5

Google

Was very patient showing different unit sizes, conversational, and offered tea and biscuits. Great service.

D · 5 October 2026

5/5

Google

Have always had a great experience using cinch. Sam has personality been very helpful with anything I need and very quick to respond to any questions. Highly Recommended!

Joshracinguk · 11 July 2026

5/5

Trustpilot

Newbury Cinch

Newbury Cinch: great storage facility. Pete is always happy to help and makes the process so easy from start to finish!

Megan · 21 April 2024

Agent replied · 12 June 2024

We're grateful for your 5-star rating and for taking the time to recognize our efforts. It's great to hear that our storage services made a positive difference for you. Thank you for choosing us!

5/5

Google

Great team, very helpful and polite. Good location and a really safe and secure unit

Atif · 4 October 2026

5/5

Trustpilot

So worth the money

So worth the money, time and effort. Seamless process and very easy to access. Everything explained clearly by Anita she was great

Amee · 17 December 2025

Agent replied · 25 December 2025

Thanks for the 5 stars! We’re glad everything went well and that you found the service helpful and straightforward. Don’t hesitate to get in touch if you need anything else.

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