Every review we hold for the Waterside office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI’ve just finished both buying and selling with Andrew at Paul O’Keefe - and can’t speak highly enough of the service I received.
This was at a very stressful time and Andrew went above and beyond to offer his expertise, advice and help, in both selling my old home and buying my new property. He has become someone I trust implicitly.
Andrew was on hand to answer every question, no matter how big or small and to offer some reassurance in the more stressful parts of the process.
The service was professional to the very core, but also had that personal touch that comes with a family run enterprise.
I would not hesitate to recommend O’Keefe Estate Agents to anyone either buying or selling a house.
Claire · 14 December 2025
Agent replied · 14 April 2026
It was an absolute privilege and a pleasure to deal with your sale and purchase! Thankyou so much for your return business and I wish you all the best in your new home❤️
★★★★★ 5/5
GoogleI had an excellent experience working with Andrew when buying my first home! From start to finish, he was professional, proactive, and incredibly helpful. Andrew kept me updated every step of the way and always made time to answer my questions, nothing was ever too much trouble. His friendly and approachable manner made the whole process so much easier and stress-free. I’m really grateful for his support and would highly recommend Andrew to anyone looking to buy or sell a home!
Emer · 14 November 2025
Agent replied · 14 April 2026
Hi Emer
Thankyou for the kind review! Was a pleasure dealing with you and I think you’ve started the Trend for glass panelled doors! Hope you’re enjoying your new home and Thankyou again
★★★★★ 5/5
GoogleWe recently purchased our new home through Paul O'Keefe Estate Agents and from the outset Andrew was brilliant. He kept in constant contact throughout and so quick to respond to any queries. He went above and beyond throughout the entire process and even though I tortured the life out of him he was willing to do whatever was needed to have our dream home finished how we had imagined it and it simply wouldn't have been possible without his help and commitment to making sure his clients get the best possible service. Highly recommend.
Rachel · 28 June 2025
Agent replied · 14 April 2026
You were both a pleasure to deal with throughout this whole process and I’m so glad your new home turned out so amazing! Health to enjoy it and Thankyou again!
★★★★★ 5/5
GoogleHaving sold a previous property for a delighted family member , Andrew OKeefe was our first choice of estate agents . We were extremely pleased by his professionalism , valuation, knowledge and handling of the sale . Andrew took care of the high volume of viewers and updated us accordingly. He achieved a fantastic price way beyond our expectations. He had the sale agreed in 10 days after frantic bidding war . We are so delighted and highly recommend Okeefe estate agents . First class service , thanks so much again Andrew .
Caroline · 18 May 2025
Agent replied · 14 April 2026
Been a pleasure dealing with you! Thanks to yourself and Mandy for both your business, it’s really appreciated ❤️
★★★★★ 5/5
GoogleWe would just like to thank Andrew for all his help and support during the process of buying our first home. He was always on hand to keep us updated with what was going on. I could text any time and he always responded swiftly. If he didn't have the answer to something, he went away, found out and kept us in the loop.Communication was great! He also had the patience of a saint with my persistent messaging towards the end lol thanks again Andrew. We are delighted with our beautiful new home 🏡 😍
Rachel · 14 April 2025
Agent replied · 23 October 2024
Thankyou so much for your kind words Rachel! You were a pleasure to deal with and I’m so glad you’re happy in your new home! It really is a beauty 🥳 …
★★★★★ 5/5
GoogleAndrew sold our home for me in a matter of weeks,He is very professional and will go out of his way to help you in anyway from selling to buying a property. I couldn't fault the process at all. Being a very anxious person, he put me at ease straight away from the minute I spoke to him about selling my home. Andrew is very positive, professional and a overall lovely person. I would 100% recommend paul okeefe estate agents ( Andrew Okeefe) to anyone that is thinking on selling their property.
Laura, who is the first person you meet when going into paul okeefe estate agents is the best and the most nicest person you will ever meet, she has made me laugh and smile everytime I've seen her or spoke to her over the phone, she just puts your mind at ease.
Thank you so much Andrew and Laura, it has been a pleasure.
Karen · 14 April 2025
Agent replied · 28 December 2024
Karen it was a pleasure dealing with you and your family! We wish you all the best for the future in your new beautiful home
★★★★★ 5/5
GoogleI have had the most positive experience of buying my new house with the amazing support of Paul O’Keefe Estate Agents. Andrew has been fantastic throughout the entire process and kept me well informed. He was always available to ask any questions and his manner was highly professional but also warm and reassuring. I highly recommend Andrew and his brilliant team if you’re selling or buying a house….they really take care of you!
Sinead · 14 April 2025
Agent replied · 26 August 2024
Thankyou Sinead, you were a pleasure to deal with and we wish you all the best in your new home
★★★★★ 5/5
GoogleI’d highly recommend Paul O’Keefe estate agents for any of their services. Andrew has been extremely helpful in offering advice and guidance whilst I navigated the local property market as I’m not from NI… even though I didn’t actually use any of their services! So if Andrew gives this service for non paying clients you’ll definitely be looked after using any of their services. Thanks so much!
Fraser · 14 April 2025
Agent replied · 26 August 2024
Thankyou Frasier, Here to help anytime!
★★★★★ 5/5
Google🌟Thankyou very much for beautiful home🌟...
🎊Dear Paul O'Keeffe's Team🎊,
Thankyou sincerely for the outstanding service provided by the team...Paul okeefe estate agency....to receive a home of our dream.we are truly thankful for your commitment to our case and hold you professional abilities in the highest regard.
Thankyou very much for providing a rented home for 4 years,a nice handy home near to all facilities🌷.
Andrew💐,Rabecca💐, Laura💐, Jennifer💐 and all other staff💐..maintenance servicer Stephen💐...very nice and best professional manner in each standard service provided🌟.
On 19 Jan,2024 morning we received our home key from Andrew and team.we have received the key and so happy and delightful.we are truly thankful for your estates agency for your commitment to our case and hold your professional abilities in the highest regards🙂.
"Million of gratitude to the full team of Paul O'Keeffe's"🌟
'Thankyou for a beautiful home provided and a home for shelter for last 4 years(rent home)🙃'
HIGH SERVICE👏.....RATE 5 🌟/5🌟..... EXCELLENT SERVICE👍....
GOD GRACE Will in touch in Future 🤞
All the best🤝
Thankyou very much🤝
Regards
Charles James & Maria Rose Charles
Londonderry
23Jan,2024
GOD BLESS.
MR · 14 April 2024
Agent replied · 26 August 2024
It was an absolute pleasure dealing with you both! I wish you all the health and happiness in your new home!
★★★★★ 5/5
GoogleOutstanding Property Agent, Truly Supportive and Reliable!
A huge thank you to Andrew for being an exceptional property agent throughout our first home-buying journey. From start to finish, he was incredibly supportive, consistently encouraging us during the ups and downs of the process.
Andrew was always available whenever we needed anything, whether it was additional information, clarification, or just reassurance. Even towards the end, when things became stressful due to a bank transfer glitch, Andrew remained calm, responsive, and did everything possible to ensure the house handover went smoothly.
Despite his busy schedule, Andrew always made time for us. His commitment to his clients is second to none, and his willingness to go the extra mile sets him apart. He truly cares about the people he works with and gives his best to make things work, no matter how challenging.
We’re so grateful for all his help and would highly recommend him to anyone looking for a dependable, professional, and caring property agent. I have already recommended Andrew to a lot of friends and I will keep doing that.
Thank you, Andrew!
Michael · 14 July 2025
★★★★★ 5/5
Googlewe can’t thank Andrew enough for going above and beyond to get us the perfect family home. Andrew had so much patience, showing us numerous homes until we finally got ‘the one’. Andrew kept in touch regularly, even linking with other professionals on our behalf to try and move the process along. Nothing was ever a bother! Thanks again Andrew, you have made our little family so very happy!!
Kirsty · 14 August 2025
★★★★★ 1/5
GoogleCalled to get a viewing within minutes of a property being listed. My details were taken to be given a date and time, but got no response.. Property is now sale agreed. Very disheartening that I may have missed out on buying a home due to an estate agent simply not bothering with my request for a viewing..
TheCelticFan1888 · 14 April 2024
Agent replied · 23 June 2023
Hi Celticfan1888
I’m very sorry to hear that and I can only apologise if this is the case! I can also assume the property which you are referring to. I’ve checked our call logs and all enquiries were called on the 7th of June for viewings as arranging access around the tenant was quite difficult.
Could you please email enquiries @okeefeestateagents.com with your name so I can please check what went wrong.
Apologies again and Thankyou!
★★★★★ 5/5
GoogleI have only used these amazing Estate Agents for 5 months and I have so much peace of mind with them looking after the property..They do everything from the start, they take care of anything that needs fixed with their own tradesmen at very reasonable prices! It is just brilliant not having to deal with anything and the rent money is never late going into the account...I would highly highly recommend Paul O'Keefe Estate Agents....You just can't put a price on Peace of Mind
Cathy · 14 April 2025
Agent replied · 26 August 2024
Thankyou Cathy, we really appreciate your business
★★★★★ 5/5
GoogleThank you so much to Andrew and the team. Andrew went above and beyond and exceeded expectations, from the first valuation appointment to completion he has been a pleasure to deal with and nothing has been too much hassle. Extremely competitively priced for selling a property. Wouldn't hesitate to recommend. Thanks again!
Christina · 14 August 2025
★★★★★ 5/5
GoogleWe used Paul O'Keefe's Estate Agents for purchase and sale. Within 2weeks our home, and our new home were both Sale Agreed. Working with Andrew was so easy. He went above and beyond to help us in every way in order for us to have a smooth transition. Would highly recommend Paul O'Keefe Estate Agents to anyone looking at buy/selling a property.
Ruth · 14 April 2025
★★★★★ 5/5
GoogleWe genuinely couldn't have asked for better than Andrew! Nothing was too small of a request or query in relation to the sale and purchase. His friendly yet still professional approach put us at ease and now we're in our beautiful new home!
Massive thanks again to Andrew for making all this a breeze!
John · 14 December 2025
Agent replied · 14 April 2026
Was my absolute pleasure! So glad you got your perfect home and Thankyou for trusting me to sell yours!
Wish you all the health and happiness in your new home!
★★★★★ 5/5
GoogleThanks to Andrew and his team for helping us buy our dream home and sell our house! Was straight forward from start to finish! Thank yous all so much!
Roisin · 14 April 2025
Agent replied · 26 August 2024
Thankyou Roisin! Yourself and Lee were a pleasure to deal with, we wish you all the best in your new home ❤️
★★★★★ 5/5
GoogleAndrew was a great help both selling our own house, and although we didn't buy through him, he still went out of his way to help where he could in the purchase of it. Always willing to answer phone calls and talk through the process and explain anything that needed explained.
Dean · 14 July 2025
★★★★★ 5/5
GoogleAndrew was very professional throughout our sale process and I have no qualms about recommending him to sell your property. He worked well with the buyer and kept the process moving along. He was very knowledgeable about the current and potential future marketplace and kept us well informed
Brian · 14 April 2024
Agent replied · 27 July 2023
Thankyou for you review Brian! It was a pleasure doing business with yourself
★★★★★ 5/5
GoogleI’ve bought and sold several properties over the years with Andrew and team and it’s been stress-free, hassle-free every single time. Couldn’t recommend highly enough and were incredible and consistent from start to finish every time and kept me informed at every step. Thank you!
Jude · 14 April 2024
Agent replied · 26 August 2024
It was a pleasure doing business with you Jude as always! We really appreciate your loyalty and wish you all the best in your new home
★★★★★ 5/5
GoogleI recently sold my property with Paul Okeefe’s Estate Agents and couldn’t be happier with the experience. The sale was incredibly fast and every question was answered promptly. A special thanks to Andrew, who handled all the viewings with professionalism, making a typically stressful process go extremely smoothly. Highly recommended!
Aaron · 14 April 2025
★★★★★ 5/5
GoogleIt was a true pleasure to deal with everyone at Paul O’Keefe Estate Agents; the best communications we’ve ever encountered, and very helpful at every stage. Particular thanks to Laura, who dealt with our initial queries and questions, and to Katie, who took us through signing. Would definitely recommend.
Brian · 14 April 2025
★★★★★ 5/5
GoogleOver the past 10 years I have sold 3 properties with the help of Paul O Keefe estate agents. On each occasion they consistently delivered a high level of customer service. I have just completed a sale recently and from the first meeting until we sale agreed the experience was professional and friendly. The communication throughout the process was exemplary. We were kept informed every step of the way, with regular updates on viewings and feedback. I am incredibly grateful to Paul, Andrew, Katie & staff for all their help and would highly recommend their services to anyone considering selling their property.
Ken · 14 October 2025
★★★★★ 5/5
GoogleAndrew recently sold a house for me, from initial valuation until the sale was completed I cant praise Andrew and his team enough, thorough , efficient and simply easy to deal with
So if your thinking of selling or buying I would highly recommend Paul O Keefe estate agents
Dermot · 28 March 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.