Beals Waterlooville reviews

★★★★★ 5/5

Trustpilot

Beals were golden!

Knowing my property wasn’t the easiest to sell, Beals took on the task and went full steam ahead. Although a little tricky at the beginning with the wrong candidates and change in sales guy that didn’t help, however, when Ben Thompson took over the property things moved very quickly and smoothly. He regularly phoned me to let me know what was going on and his politeness, honesty and professionalism was greatly received. He was bringing the right people to view the property and we got the sale! All through the sales process I felt at ease and was always up to date with progress and actions. With Bens outstanding negotiation skills he was able to get the deal that best fitted myself which managed me also to purchase a new property and also through the purchase process he made it happen was absolutely superb!With Ben at the helm I absolutely recommend Beals.

Glenn · 28 October 2019

★★★★★ 5/5

Trustpilot

I would have no hesitation in…

I would have no hesitation in recommending Beales. They sold our flat very quickly - in a very flat market - and have been professional throughout the process.

Claire · 5 April 2023

★★★★★ 5/5

Trustpilot

My Beals review

My lettings negotiator Jessica Bishop has helped me out massively! She was able to efficiently answer any questions i raised and get me where i wanted.

Sonny · 3 June 2023

★★★★★ 5/5

Trustpilot

Esmee great

Recently spoke to esmee about the current market and properties we had to offer, she was very helpful and polite. Would recommend

J · 19 September 2023

★★★★★ 1/5

Trustpilot

Lack of information

Lack of information. I was selling and buy a house through Beals Waterlooville. The first agent Steve that I was dealing with amazing but shortly after selling my house and the offer been accepted on the house we where buying. They let Steve go with out even informing us who our new contact was. No one at the branch contacted us to keep us updated. This move took over 6 month to complete and the only time we had any information from Beals was when they wanted to push that sale though on a Friday where we where not happy to do. I found the staff to be rude and caring and would not advise anyone to use the Waterlooville branch.

Mr · 24 September 2019

★★★★★ 5/5

Trustpilot

Shelby Cambra is a really great agent

Shelby Cambra is a really great agentdealing with my flat acquisition.Always keeps me updated.Professional,friendly and a pleasure towork with.Always polite and informative.Nice one Shelby,thanks man✌

Stephen · 19 August 2021

★★★★★ 5/5

Trustpilot

Darren Tait & his team always act in a…

Darren Tait & his team always act in a highly professional manner and have always been able to give me good honest advice. I would highly recommend Beals if you are looking to buy, sell or let in the Hampshire Area.

Connor · 16 August 2021

★★★★★ 5/5

Trustpilot

havant branch was fab

havant branch was fab. dealt with James most of the time and he was ace. all staff were friendly and will use again of needed

Sophie-Elise · 11 August 2021

★★★★★ 1/5

Trustpilot

Regret involvement with Beals

I own a property, for which Beals are the lease holder. I would not recommend owning a property for which Beals are associated and based on my experience; I would not recommend Beals have any involvement in any property you’re associated with - whether you’re a landlord or tenant.Their upkeep / maintenance of the property is shocking. Their planned maintenance/work appears to have little or no structure and more about responding to situations, rather than taking a proactive approach. Any work that is carried out appears to be contracted by price and speed rather than exploring quality, longer term solutions. Properties and the people living within them are neglected for long periods of time.In my opinion, Beals take little or no interest and accountability with the properties and people they are associated with. When you do contact Beals; you are met with, on the whole, argumentative staff who do not listen to or believe what you are telling them. They talk over you and make assumptions about your personal life and then use this incorrect information to justify their actions. There are some exceptions to this, but not enough to make up for the total lack of customer service from others.I have, on multiple occasions, liaised with Beals to resolve a situation outlining my intentions and timings - however they were unable to facilitate it. Because I happened to liaise with Beals at a time that was not suitable for them, a resolution (from Beals perspective) was not found at a preferable time for them - I was incurred a significant fine with added VAT! Beals are only able to support you if it is at a time that is convenient to, or of benefit to them. If you make perfectly reasonable requests or have even basic expectations of a leaseholder - don’t expect much from Beals. They will only disappoint and charge you extra for the pleasure.

Mr · 20 August 2019

★★★★★ 1/5

Trustpilot

Utterly pathetic.

Utterly pathetic.Total CowboysIt will have taken nearly four weeks for them to return my deposit as they let the landlord take all the keys back before they had the chance to complete the exit visit; so their error, but I am left out of pocket. No one in their office gave a scooby-do about this and it took so many phone calls and chasing from myself, to get the funds returned. Even the pack completed by myself on leaving the property had not been uploaded onto their system, a full four weeks after handing it in.They couldn't care less; totally amateurish; quicker than a rat up a drain pipe to take your money off you, but slower than an asthmatic ant carrying a heavy bag of shopping to return it. DO NOT USER THIS WOEFUL COMPANY

Le · 16 August 2019

★★★★★ 1/5

Trustpilot

LANDLORDS REVIEW

As a Landlord, Beals did not look after my property and trying to sort anything out with their staff at any level just resulted in an increase in their charges. Dealing with Beals has been the most frustrating and unproductive experience of my life.If you are a Landlord, my advice would be to find an agent that actually wants to deliver a performance for your money. Apparently rental is a very small part of Beals and therefore not really a serious concern for the company.

Unhappy · 6 August 2019

★★★★★ 5/5

Trustpilot

Jade Goulding

Jade was very helpful throughout the process of moving into our new flat. She was more than happy to ask any of our questions, and very fast at responding to emails.

Sarah · 11 December 2019

★★★★★ 5/5

Trustpilot

Maxine was very helpful during covid 19…

Maxine was very helpful during covid 19 as the landlord was being awkward during covid 19 and as a frontline key worker I had enough stress to deal with.

Melanie · 11 August 2020

★★★★★ 5/5

Trustpilot

Excellent service from the team…

Excellent service from the team (Stacey, Saskia and Maddy). We were kept up to date throughout the process. The Property Performance Report and regular feedback following the viewings was extremely useful. I would certainly recommend the team.

Mrs · 14 March 2022

★★★★★ 5/5

Trustpilot

Good advice

I can rely on Stacey to provide good advice on sales and lettings !

Kirsty · 4 March 2024

★★★★★ 5/5

Trustpilot

Amber was really the most helpful…

Amber was really the most helpful polite and efficient member of staff at Beals, a total pleasure to deal with.I would highly recommend Beals and their amazing staff every time ❤️

Deborah · 13 November 2019

★★★★★ 5/5

Trustpilot

Great service from Beals lettings

Great service from Beals lettings, Shelby, Billie and especially LeahHave used for years to find new tenants, always impressed, trustworthy and professional. Thanks girls!

Naseef · 7 July 2023

★★★★★ 5/5

Trustpilot

have never had a problem with beals the…

have never had a problem with beals the best agent i have dealt with is shelby always keeps in contact with me and is allways very polite and on time i have only been using beals for a short time and so far they have done everything i have asked for and they have giving me good tenants for my studio flats which is a bonus keep up the good work shelby

M · 9 September 2021

★★★★★ 5/5

Trustpilot

Kirsty has been excellent from the…

Kirsty has been excellent from the beginning. The property was sold within a couple of days and has kept me informed throughout the process.

CH · 9 September 2021

★★★★★ 5/5

Trustpilot

Very impressed with Beals Waterlooville

Very impressed with Beals, Had a viewing last week and Kirsty was super helpful and very informative. Would highly recommend using this estate agent.

Glen · 9 September 2021

★★★★★ 5/5

Trustpilot

Friendly and communicative

Louise from Beal's was helpful and friendly from the start of my sale. She was very communicative and engaged with the various solicitors whenever required or requested to.

Louisa · 4 March 2023

★★★★★ 5/5

Trustpilot

Everyone was very helpful throughout…

Everyone was very helpful throughout the process. Communication was good and nothing was too much trouble, appreciated the ‘welcome pack’ when collecting the keys

CLARE · 3 July 2023

★★★★★ 4/5

Trustpilot

We thought Beal's was an average estate…

We thought Beal's was an average estate agents until we met some of the others, and now we think they're pretty good by comparison. We have developed a personal relationship with Olly, who keeps us informed as to what's going on. We had a few minor hiccups at the beginning, but we have been relieved to find that they are honest people, which, after the packs of lies we have been told by others, makes them something pretty special.

Profscoop · 16 October 2019

★★★★★ 5/5

Trustpilot

Alan Woodhouse was extremely helpful in…

Alan Woodhouse was extremely helpful in our property search. Nothing was to much of a problem . Thank you for being helpful as well as very professional. Highly recommend !

Andrea · 27 February 2020