5/5
TrustpilotJoe has been the most helpful estate…
Joe has been the most helpful estate agent that we have dealt with in the last twenty plus years always smiling and friendly and gets things done when he says he will, recommended without question
Trusted Agent profile · Waterlooville · Hampshire
Beals Waterlooville reviews
★★★★★
1,921 reviews across 3 platforms
268 London Road, Waterlooville, Hampshire, P07 7EP
Part of Beals, see every office.
Beals's office in Waterlooville, Hampshire, at 268 London Road, is rated 4.8 out of 5 across 1,921 reviews on three platforms, including 108 Google reviews rated 4.9.
108
Reviews on Google
This office
49
Reviews on Facebook
Business-wide
1,764
Reviews on Trustpilot
Business-wide
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Reviews
Every review we hold for the Waterlooville office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleI had my viewing with Chanè, she was very happy and was helpful every step of the way and was always available when I called with questions.
Agent replied · 25 March 2024
Hi Carl, Thank you ever so much for taking the time to review Beal's Waterlooville Office. Chanè and the rest of the team are pleased to hear this! We hope you have a lovely day! :)
5/5
TrustpilotCharles helped show us properties
We had charles help us look at a few properties and he was amazing! Very polite and well mannered. Will definitley be asking for him whenever we wish to see a property!
Agent replied · 25 March 2024
Hi Maria, Thank you so much for sharing your feedback with us. Charles was delighted to hear this. We hope you have a great day!
1/5
TrustpilotThE WORST EXPERIENCE OF MY LIFE
ThE WORST EXPERIENCE OF MY LIFE. The worst state agency you can deal with. They said the property is fully managed by their side . Whenever i call about repairs they deny repsonibility. They handed us the property in a terrible unclean condition. They made us pay money in order to get the property suitable for humans!)And the worst is their phone customer service , they dun give you answers , they try to hang up the phone when i am still asking questions !! all i get when i call them is a silly(thank you for calling byyye) And they ignore emails! Your rights are not protected with them unless you have the time and money to sue them.
2/5
TrustpilotBeals manage the property I rent
Beals manage the property I rent. Property was not ready when I was given keys. Took three weeks to get hot water. Still waiting for rubbish to be removed which was left by previous tenant.
5/5
GoogleMany thanks to Chané and Brett at Beals from Waterlooville for all their help . They were always helpful and understanding us . 5 stars costumer service ⭐️⭐️⭐️⭐️⭐️
Agent replied · 25 March 2024
Hi Denis, thank you for taking the time to review your experience with Beal's Waterlooville. Chané & Brett will be delighted to hear this! Have a good day :)
5/5
TrustpilotJade Goulding was Great!
Wanted to rent out a property and I went ahead with Beals. They have been great! Great staff, organised work. Thankyou mainly to Jade Goulding who was great help.
Agent replied · 25 March 2024
Hi Isa, thank you for taking the time to review your experience with Beal's Gosport. Jade will be delighted to hear this! Have a good day :)
5/5
GoogleLucy Watt and the staff at Waterloooville have been professional from start to finish of my recent transaction with them. It’s restored my faith in Estate Agents! I would highly recommend to family and friends!PositiveResponsiveness, Quality, Professionalism
Agent replied · 25 March 2024
Hi Stacey, thank you for taking the time to review your experience with Beal's! Feedback like this means the world to us. We hope to see you again in the future. Have a good day :)
5/5
TrustpilotMaxine Faulkner - our guardian angel
As first time landlords, we were a little wary of renting our home and heading off to wander around Europe in our motorhome. As it turned out, we could not have been in better hands than those of Maxine Faulkner. She has been nothing less than a guardian angel to us, looking after us during our travels and latterly during our Covid19 isolation in our van back in the UK. Whatever the query or problem, she has always been approachable, friendly and hugely efficient at finding the solution. She is always half pint full and has also proactively helped and advised us on matters outside of her immediate remit of maintenance. She keeps us in the loop, even if means contacting us after hours. We will always be grateful to her. Note to Beals: Whatever you are paying Maxine, it is nowhere near enough!
5/5
TrustpilotDuring these times I was looking for a…
During these times I was looking for a house my me and my child to move into, what I wasn’t expecting was the help and support I received from the team and especially luenna-Jane van Heerden, she has not only been so understanding on the delay on my part due to personal situations however also quick to respond and help out any and all queries I had. Giving me all options and helping me to the fullest. Going through this with luenna has given me a lot of confidence with the team who I’m letting with and knowing I have the support there is very comforting.
5/5
TrustpilotMany thanks to Chané and Brett at Beals…
Many thanks to Chané and Brett at Beals from Waterlooville for all their help . They were always helpful and understanding us . 5 stars costumer service ⭐️⭐️⭐️⭐️⭐️
Agent replied · 25 March 2024
Hi Denisa, Thank you so much for sharing your feedback with us. Chané & Brett will be delighted to hear this. We hope you have a great day!
5/5
TrustpilotBeals in bitterne was so helpful
Beals in bitterne was so helpful, first time buyer considering my options, Hannah, Jade and Carly couldn’t off been more helpful and got my a mortgage appointment within a couple days to discuss all options
Agent replied · 25 March 2024
Hi, thank you for taking the time to review your experience with Beal's Bitterne. Hannah, Jade and Carly will be delighted to hear this! Have a good day :)
5/5
TrustpilotRebecca Thayre
Rebecca Thayre Senior Lettings Negotiator, was very helpful & kept me informed regularly regarding a new rental agreement, she helped me throughout the whole procedure, keeping me posted & advising,She made the whole experience simple
Agent replied · 25 March 2024
Hi Philip, thank you for taking the time to review your experience with Beal's Fareham. Rebecca will be delighted to hear this! Have a good day :)
5/5
TrustpilotThis was my first experience with Beals…
This was my first experience with Beals and I was disappointed Shelby helped me with all my questions and updated me through out. I will be using them again when I next let my property.
Agent replied · 25 March 2024
Hi Jake, thank you for taking the time to reveal Beals Estate Agents. Please can you confirm you are happy with the service as your review states that your disappointed. Hope you have a great day, Many thanks.
1/5
TrustpilotWe have had no positive reviews for…
We have had no positive reviews for beals at all!!! No communication whatsoever and back and forth with who is dealing with our issues!!! We own a property and get nothing but trouble from neighbours and we have asked beals to deal with it as it is out of our control and all we get is the office could have dealt with it! What on earth do we pay them for, just rude and let down as a property management!
5/5
TrustpilotKelsey-Anne valued my mums house
Kelsey-Anne valued my mums house. She was really helpful and answered all our questions. She is so friendly!
Agent replied · 19 June 2024
Hi Sophie, thank you ever so much for your lovely feedback. We hope you have a great day!
5/5
TrustpilotGreat service
Aisha was extremely efficient and helpful with my query, within 48 hours it is sorted to both mine and the tenants satisfaction. Approachable and friendly, many thanks.
5/5
TrustpilotProfessional, friendly and helpful service
I've used Beals for over 4 years now and Aisha especially has been brilliant. Good service and fair to both tenants and landlords. Much better than my previous experience with other agents in the area.
Agent replied · 25 March 2024
Hi, thank you for reviewing your experience with Beal's! Aisha and the entirety of the team were delighted hear you had a great experience with us. We hope you have a great day :)
5/5
TrustpilotGreat company to work with.
To whom it may concern,I have been working with Mollie-Mae West and Hayley Gooding for a number of years and have always found them to be helpful, diligent and of a happy disposition and we have a good working relationship.
5/5
FacebookA professional outfit, superb advice & a great team that can help you with all aspects of buying, renting or selling your home. James has always been loyal to me on many occasions. Beals it’s 5stars from me. Keep up the good work 👍👍
Agent replied · 22 February 2025
Thank you for the feedback, Peter! We are over the moon that you have rated us 5 stars and value the efforts of our valued employee, James.
5/5
TrustpilotCheck out in southsea
spoke to Hayley regarding a check out of property and she talked me through the process and helped answer all my questions and gave me great advice
5/5
TrustpilotMaxine Faulkner at Beals is the most…
Maxine Faulkner at Beals is the most professional, knowledgeable and helpful person I have encountered. Maxine is always ready to help and her interventions when needed are very effective. Absolutely great.
5/5
Trustpilotbrilliant service throughout ,was…
brilliant service throughout ,was updated and kept informed through every stage ,Hayley,Alice and Molly were excellent and couldn't of helped me more than they did ,thankyou .
5/5
TrustpilotConsistently good service!
Having dealt mainly with Dan Frogley several times over the last 14 years with both our rental properties and two occasions of selling our residential houses, we are very pleased with his service. He is always polite and helpful with straightforward, no-nonsense advice on what our options are as the housing market changes. There have been one or two admin errors at Beals’ head office, but these were quickly resolved. Having read a few of the negative reviews on here, I can only say that any expanding business will gather one or two ‘bad apples’ along the way, but it would seem that Beals have since dealt with them and as a business, they should not be entirely negatively judged on the behaviour of a very small minority of staff. Our experience has always been excellent when dealing with any of Beals’ employees. I would not hesitate to recommend them and Dan in particular.
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Tell us what you need and we'll put you in touch. Beals Waterlooville hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Waterlooville.
