Crest Nicholson Warwickshire reviews

★★★★★ 5/5

Trustpilot

We were very well received by a personable and knowledgeable Sales Rep

We were very well received and our Sales Representative was very personable and informative about the houses we were interested in, and the wider site, and area. The site is well laid-out with wide roads and off-street parking. There is a mix of inter-blended property types, and the site, though close to the A14, has good access to rail services and to Stowmarket shopping facilities, and to the A14 itself.

Richard · 21 September 2026

★★★★★ 5/5

Trustpilot

Relaxed and welcomed

My enquiry made we feel I was important to the company. I was made welcome on site by knowlegable proffessional I felt relaxed and able to ask questions I veiwed a property and the show house Overall my experince at Crest Nicholson Meadow Field was excellent. Jan offered to follow up my enquies, and has being in touch since. Thank you

Janet · 24 September 2026

★★★★★ 5/5

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Katie and Becky at Sketchley Gardens

Katie and Becky at Sketchley Gardens, Nuneaton have been nothing short of superb in supporting my wife and J through the understand and reservation of our future home. Whether it is calls or emails, or staying late to complete the reservation process (thank you Katie) - nothing has been too much or beyond their reach. Highly recommended!

Robert · 27 September 2026

★★★★★ 1/5

Trustpilot

Avoid buying leasehold

Avoid buying leasehold. Since Crest appointed Frist Port to manage Southampton development I live in annual service charge went up massively. Over the years has risen 300%. Additional invoices for previous years 2024 and 2025 deficit to pay this year is over £3000 on top of £3200 for 2026. There is no transparency of what we are paying for, work isn't done on time or at all. When it's done very often it is poor and not adequate to the money spent on it. Crest isn't really keen to take a closer look at managing company and make situation better for us residents. Maybe both CN and FP benefit from it. Who knows...

Maciej · 9 October 2026

★★★★★ 1/5

Trustpilot

Thinking of buying a Crest Nicholson…

Thinking of buying a Crest Nicholson flat? Read this first. I own a flat in Southampton. Crest Nicholson built it and appointed FirstPort to manage it. Leaseholders had no say in that choice. Here is what ownership has looked like: • Service charges that keep rising, driven by buildings insurance costing far more than the open market appears to offer, with no disclosure of the commission taken from our premiums • Communal energy bills that bear no obvious relation to the size or use of the communal areas • Poor maintenance despite the higher charges • Repeated year-end deficit demands on top of the budget, with little supporting evidence • Resident concerns raised again and again, with no meaningful answer from @CrestNicholson or @FirstPort The law says service charges are only payable where costs are reasonably incurred (s.19, Landlord and Tenant Act 1985). Enforcing that falls on leaseholders, at our own time and expense, through the First-tier Tribunal. That is the reality of what you are buying into. Before you reserve or exchange, ask in writing for: 1. Five years of service charge accounts and budgets, not just the current estimate 2. Every deficit or balancing charge demanded in that period 3. The buildings insurance premium and all commission or fees paid out of it 4. Who appoints the managing agent, and whether residents can replace them 5. Any planned major works and the reserve fund balance If the answers are slow, vague or refused, treat that as your answer. Based on my experience, I would not buy from Crest Nicholson again and I cannot recommend that anyone else does. The purchase price is only the start of what you pay.

O · 8 October 2026

★★★★★ 5/5

Trustpilot

Thank you Ryan for arranging the…

Thank you Ryan for arranging the viewing. Overall, We were impressed with the property and appreciated the opportunity to have a look around. We particularly liked the layout, the modern finish, and the amount of natural light. The kitchen and living areas were also very well presented .

Lynda · 27 September 2026

★★★★★ 5/5

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A massive thank you to the team at…

A massive thank you to the team at Brooklands Park, especially Lisa. You have been so welcoming and accommodating and made sure I had all the information I needed to move into my new property. The move was therefore not as stressful as I anticipated it would be.

Mrs · 18 September 2026

★★★★★ 5/5

Trustpilot

It's been an awesome experience with…

It's been an awesome experience with them especially with their great site manager Mr Paul has been really, really helpful with his regular checks to ensure we are well settled and happy with our home.

Ayomide · 17 September 2026

★★★★★ 5/5

Trustpilot

Great sales and aftercare support

We have recently moved to a Crest property at Cringleford in Norwich and the sales and aftercare team have been excellent. Katrina and Freya in the sales office have been fantastic, really communicative and very helpful. Even after moving in, Freya has continued to help when needed and is always on hand to answer questions. Since moving in, David from the site team and Daren in Customer Care have been excellent at resolving any snags or fixes. The build quality is very good and through an independent snagging inspector we found only superficial areas needing attention. They have booked in contractors very quickly, and kept an eye on what has been completed. Thank you to the whole team for their support.

Greg · 3 October 2026

★★★★★ 1/5

Trustpilot

Brooklands Park, in a mess

Crest has placed the street sign in our garden without our consent. We sent email to make enquiry immediately. Crest took more than 3 weeks to reply our email. We requested Crest to remove it as soon as possible. We have given some suggestions for the location of Street Sign. Eg. move it to the concrete edging of the garden or on the road; make a small one to put it in front of the streetlight column so as to cause the least disturbance; put the street name sign on the streetlight column which is far more visible than in our garden etc. Crest still insisted that street sign must stay and conveyance plan will be prepared. Crest didn't reply us for what reasons that our suggestions are not accepted. Emails have been sent back and forth. Crest completed the conveyance plan and informed us that around 1/6 area will be taken for the public. It is unacceptable.

LY · 18 September 2026

★★★★★ 5/5

Trustpilot

I moved in nearly a year ago

I moved in nearly a year ago, very pleased with my flat. I have had regular contact with the service department. Sometimes it's just to see how I'm settling in, how are things, how do you feel about your new place. Genuine questions with out the nagging content. I have the customer service agents number should anything crop up, " don't hesitate to call". Always go to know rather than waiting 2-3 months befor things get moving. I have only had very minor hic-ups, Some would say nit picking, but if things can be nipped in the bud the better.

Ken · 14 September 2026

★★★★★ 5/5

Trustpilot

Paul Bryant - Rowden Gate Chippenham

I wanted to share a brief review of the after-sales service we recently received from Paul Bryant at the Rowden Gate site in Chippenham. Paul visited to lower our cooker hood following the installation of a new splashback and also touched in the upstands. While on site, he kindly resolved several other snagging issues as well. Paul has carried out work for us before and has always been professional, friendly, helpful, and willing to offer clear advice and guidance. Nothing ever seems too much trouble for him. He is an excellent craftsman and clearly capable of turning his hand to almost anything.

David · 14 September 2026

★★★★★ 5/5

Trustpilot

Ackender Hill Alton

We moved into our property in Ackender Hill, Alton earlier this year. We found the sales people and the after sales team to be very friendly, approachable and helpful throughout the whole process. All of the queries we have raised are being dealt with by good tradespeople. The only negative thing is that Crest seem to move their staff around to different sites and this means that you lose a contact that you have built a relationship with. Nonetheless the new staff have always been equally helpful.

Carwray · 11 September 2026

★★★★★ 5/5

Trustpilot

Exceptional salesman

We went to Curbridge meadows looking for a new home and was fortunate enough to meet with Sam in the sales office. The houses were beautiful and we found an ideal home but was unable to complete the purchase. That said Sam’s assistance and professionalism was exceptional. Having met with so many developers recently Sam’s communications and care shine out. We were very disappointed we couldn’t get buy from Sam but would recommend him and hope his senior management get to see this glowing review of him, a real asset to their business. Thanks for everything Sam

Gareth · 5 September 2026

★★★★★ 3/5

Trustpilot

Arden Oaks Experience

Well I had a rather peculiar experience. I arrived a bit early. The sales centre was open but no one was there. No message left on door I went to look round the 2 bed house myself. One of the site workers helped me. I went back to the sales centre but no one was there. The sales advisor arrived back with another customer and even though it was my appointment time she asked me to wait while she showed her around yet another house. She didn’t seem to know who I was or whether I had an appointment. I had confirmed by phone call the previous day and received 3 reminders about the appointment I felt this wasn’t very helpful to me and as I’d driven all the way from Rayleigh to make sure I was on time for 11 am. I left due to another viewing appointment and to visit my granddaughter as it was her birthday. In summary it was really disappointing The site seemed ok and the house very nice but the train line was a bit close and unexpected I didn’t feel valued as a customer or respected as I’d done my best to attend the appointment promptly and made sure I was in the right place at the right time. Thank you.

Sally · 4 September 2026

★★★★★ 5/5

Trustpilot

Really helpful team at Dalton Gardens

Really helpful team at Dalton Gardens. Mark was very approachable and did everything to help move my reservation forward. No pressures, lots of helpful information. Great service

Ambrad · 5 October 2026

★★★★★ 5/5

Trustpilot

Looking for our new home!

We visited Wycke place and spoke to a lovely lady named Sophie customer services, who was beyond helpful she allowed us to look a couple of houses which we wanted to see, Sophie answered all our questions and nothing was to much trouble.The houses are totally what we are looking for, and the rooms are large and set out properly and with thought and the decor is beautiful, The workmanship is spot on, and exactly what we are looking for, we were very happy with our visit, and hope to go back very soon to put our deposit down.

MRS · 2 September 2026

★★★★★ 5/5

Trustpilot

So helpful!

Nikki Dando at Aspen Grange in Stowmarket has been an absolute superstar, and we have just reserved our new home today - with a lot of help from Nikki to help get us a great deal over a bank holiday weekend.

Allan · 25 May 2026

★★★★★ 5/5

Trustpilot

The sales consultant Kerry was very…

The sales consultant Kerry was very knowledgeable extremely helpful and made us confident for my family to purchase a Crest Nicholson house!

Sarjeet · 6 September 2026

★★★★★ 5/5

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Bev has been fantastic at Castlefield…

Bev has been fantastic at Castlefield park in harlington. She has shown patience through a prolonged sale of my property.

Miss · 4 September 2026

★★★★★ 5/5

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Esther was amazing taking us through…

Esther was amazing taking us through the show home. We were impressed by the excellent finishings.

David · 26 September 2026

★★★★★ 5/5

Trustpilot

Fantastic Customer Experience

Michael was welcoming and nothing was too much trouble. He really cared about making sure our buying experience was enjoyable and smooth. The Location @ Campbell Wharf is best in MK.

Mr · 30 May 2026

★★★★★ 5/5

Trustpilot

sketchley gardens

In sketchley gardens, Katie has been really helpful and Ellie despite is not being her normal development was amazing at our reservation appointment! Can’t wait for the house to be ready

Hannah · 22 May 2026

★★★★★ 1/5

Trustpilot

Crap Nicholson

Awful, awful company. To say I regret moving to Kegworth Gate is an understatement.

Jake · 15 September 2026