Trusted Agent profile

Complete Estate Agents reviews

4.5

★★★★★ Excellent

126 reviews across 2 platforms

1 Binswood Street, Leamington, Warwickshire CV32 5RW

Complete Estate Agents's Warwickshire office at 1 Binswood Street is rated 4.5 out of 5 across 126 reviews on two platforms, including 124 Google reviews rated 4.5. The 2 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.5 / 5

124

Reviews on Google

This office

Trustpilot logo

2

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Warwickshire office, from every platform, shown as written. First names only.

5/5

Google

I don’t usually go Out of my way to leave reviews I really Had to make an exception here !! Having used a few estate agents over the years in the area some were ok ,, But On a whole I found it seriously Hard work. Brian and his team are on Another level ,, from the portfolio they make of your property the fine details ,, the sheer quality of the advertising images write ups To the actual aftercare going through the selling process it was all On another level. Can’t thank these guys enough Brian knowing the area so well to Stuart’s managing of our house And honest advice If you want to sell your house or even buy a house Go here first ,, really just don’t Waste your time and energy elsewhere You will seriously thank me later 😊

Robert · 15 February 2026

Agent replied · 16 April 2026

Hi Robert - thanks so much for your review. Stuart is one of our stars- and it’s so nice to get some really cool feedback. Thanks for your business and we wish you all the best in the future

5/5

Google

Personally and professionally (I am a chartered surveyor) we have had dealings with lots of estate agents across Leamington. I would say that Brian and the team at Complete are the best we have worked with. There is a consistently high level of professionalism, excellent communication and a cheerful willingness to help with the practical details of a property transaction. Their communication is excellent and nothing seems like too much trouble. We always get the sense that they are acting objectively and honestly, with a genuine desire to see a positive outcome for all parties. We would recommend them highly to buyers and vendors alike.

Tom · 15 November 2025

Agent replied · 16 April 2026

Tom it’s been a pleasure helping you with your property journey. We all wish you the best of luck with your exciting a

5/5

Google

We would highly recommend Brian and his team at Complete Estate Agents (Leamington Branch). Thoroughly professional and experienced, he was quick to prepare excellent sales details provided good feedback after viewings and kept us up to date and informed every step of the way. The communication was second to none. We were selling a property and the experience and advice given was invaluable. Amy, in particular, always returned phone calls promptly. She ensured everything ran smoothly and was an invaluable link between solicitors, our buyers and the estate agents of the property we were purchasing. We unhesitatingly would highly recommend to others. Many thanks to all of the excellent team. Kind regards. The Healy’s

Clare · 16 October 2025

Agent replied · 16 April 2026

Hi Clare & Mike Thank you for choosing me and my team to help sell your unique Victorian coach house in North Leamington - it’s a wonderful home I know you’ve enjoyed for years and I’m sure the new buyers are gonna really enjoy it there also. Best of luck for your new property in Leamington and I hope you enjoy all the extra free time you’re going to have ! Regards Brian

5/5

Google

I’d previously used Brian to sell a house many years ago, so decided to go with his team again. The marketing was outstanding gaining many viewings and Stuart was amazing at dealing with appointments, viewings and the after sale. Couldn’t recommend them enough, we will definitely be using them in the future.

Natalie · 15 February 2026

Agent replied · 16 April 2026

Thanks, Natalie- you made your home so wonderful, it was easy to sell! hope your happy in your new home (when it goes through)

5/5

Google

Brian Williams was extremely responsive and friendly throughout, making the stressful process of buying a home as smooth as it could be! Thank you all & would recommend the team to anyone looking or selling ☺️

Lisa · 2 April 2026

Agent replied · 16 April 2026

Thanks for your comments Lisa!! I hope you are very happy in your beautiful home!

5/5

Google

I just wanted to take a moment to share our fantastic experience with Brian Williams at Complete Estate Agents. My wife and I recently got married and were ready to find our next home. From the first chat with Brian, it felt like we were in safe hands. He came round to our house, took the time to understand our situation, and gave us some great tips on getting our home ready for sale. He also helped us view a few properties that were on the market. We’ve now viewed a house, put an offer down, and we’re excited to have chosen Brian as our estate agent. There are plenty of options in the Leamington Spa/Warwick area, but I can’t recommend Brian enough - he should definitely be at the top of your list!

Alex · 2 November 2024

Agent replied · 9 November 2024

Hi Alex Wow - thanks for the kind words, so nice to hear some feedback like this- i really enjoy meeting people and helping them get moving- you and your wife are on an exciting journey and i'm privileged to now be a part of that! Looking forward to get my teeth into your marketing! Drone is coming out!

5/5

Google

I posted on social media asking for recommendations for a decent estate agent. The response led me to give Complete a call. That was a very good decision! The initial visit from Brian Williams reinforced my belief that we had made the right choice, and the advice we were given was honest and to the point. That visit also left us feeling very positive and we were on the market within a week. The marketing was slick and professional and generated more interest than we could have hoped for. Stuart Duncan was our point of contact throughout the whole process and he was marvellous! Stuart is friendly, professional and approachable, and communication was first class. I can't pretend selling a house isn't stressful, because it is, very! However, we were in good hands and when completion day arrived it was smooth and hassle free. Thank you to Brian, Stuart and the team at Complete. If you're looking for a first class, friendly and professional estate agent, give them a call. You won't be disappointed!

David · 16 September 2025

5/5

Google

Thanks to Stuart's dedication, professionalism, and friendly approach, what could have been a stressful First-Time buyer experience was actually a lot smoother and positive. We are extremely grateful for his hard work. What truly stood out was how Stuart made us feel supported, not just like another transaction. He genuinely listened to our needs and worked tirelessly to help us secure our purchase. When we hit a small snag during the process, he remained calm, professional, and worked efficiently to resolve it.

Ricardo · 16 September 2025

1/5

Google

Arranged a viewing to see a flat in Warwick yesterday 05/11/2025. The appointment time was for 1.30pm, arrived at 1.20pm by 2.00pm no one had arrived. Phoned the office and they said someone was on their way. Then received a call to say they had forgot about the appointment and could I wait another hour! If I was the client I would find another agent to represent them. How they sell properties is completely beyond me, such unprofessional behaviour. I emailed them yesterday with these comments and have not even received an apology

Tony · 15 November 2025

Agent replied · 16 April 2026

Tony - sometimes things happen. We are sorry and you were called and apologised to twice ? - but instead of being understanding you made the young lady cry over the phone with your hostile shouting and humiliation you gave her down the phone when she called you to apologise and try and to resolve it. (And your tone is carried on here also) Also you were shouting at the office member who didn’t actually say she was coming - He said she was out of the office so not sure what has happened - he also called you back to Explain she has just overlooked the meeting ( this is also unlike her ) - I’m all for apologies and you were apologised to twice and with an email. We offered to meet later or another time and certainly would cover your fuel bill as a gesture. We get let down hundreds of times waiting for viewers that sometimes don’t show up - but we don’t hunt down people and try to shame anyone- certainly would not try to Make a woman cry. Brian

5/5

Google

Philippa was great to work with and very professional throughout the sale process. Our house (2 bed semi in Leamington Spa) was on Rightmove for 10 days before an open-house the following Saturday. A total of 9 viewings were booked for the day, which resulted in 3 offers the following week. So very happy with the speed of the initial process!

Edmund · 16 September 2025

5/5

Google

Massive thanks to Amy and the team at Complete for managing the sale of our property. Amy has brilliantly managed the many hurdles we faced with a positive attitude and super quick response times to get the best outcome for us. Amy was always on the ball, proactively chasing all stakeholders and communicating back to us clearly. It's been our pleasure to write a good review. She's a true asset to the company!

Imogen · 13 September 2023

Agent replied · 11 June 2024

Thanks Imogen, it was a beautiful apartment and the buyers are going to be so happy there. Best of luck for the future.

5/5

Google

They say that moving house is one of the most stressful things you can do and whilst this can be true - it isn’t if you buy or sell with Complete. We have been on both sides of buying and selling with Complete - Brian’s energy coupled with Stuart’s persistency, professionalism and commitment to getting the ‘right’ outcome for his clients results in a stress free sale/purchase. Stuart provided clear, regular updates and did a lot of the legwork behind the scenes. Thanks Brian and Stuart for another great experience of Complete Estate Agents. I hope we don’t move for 10 years or so but if we have to - we’ll see you then!

Rachael · 16 November 2024

3/5

Google

Over valued, under sold. We went with Complete based on seeing them sell in our road previously. Unfortunately, our process was not smooth sailing after we accepted an offer that was then recinded. We then didn't get any viewings and were told by Complete to reduce our price twice (despite them valuing the house, and us accepting their valuation as given). We did reduce twice, and although we had the house on for offers over, we were finally encouraged to accept an offer under. We were promised a plethora of viewings on sign up but in reality, we had only had 20 viewings booked and 18 turn up in almost 14 weeks on the market, and that was including 2 open houses. Some of this was down to the original photos being poor and having to be redone but then we missed the algorithms on Rightmove. We often felt some of the agents were apathetic, and some were incrediably patronising, especially if we were presenting as anxious due to different issues that arose. We didn't have one consistent agent either and seemed to be managed by 3 or 4 different people, which at times hindered communication. To be fair, Amy was great and explained things well. We were tied in to Complete for 16 weeks but if we could have changed agents at 8 weeks, we would have done. Also, it often felt that although we were Complete's paying client, it didn't feel like it at all, and they made some decsions that caused quite a bit of stress to our children, both of whom have additional needs. We explained this to Complete several times but we felt this was disregarded. Maybe our experience was a one off but even though we have sold, we would not use Complete again and would not recommend to our friends.

Rachel · 12 August 2024

5/5

Google

Cannot fault the service I received from Complete. Stuart kept me informed at all times via email & phone & was very helpful & supportive. Unfortunately my 1st sale fell through but Stuart arranged viewings straight away & I got another buyer within a week. Very professional company. I would definitely recommend them.

Rowena · 10 May 2024

Agent replied · 11 June 2024

Thanks for the feedback and for your business! I’m sure the news buyers are happily settled by now!

5/5

Google

Great first impression speaking to Matthew about the potential sale of my house, who then did a great job on the viewings, leading to getting a price I was happy with. The whole process was extremely quick and simple. Thanks to Amy and the rest of the team, the listing and photos were really nicely done.

Chris · 16 April 2025

5/5

Google

Complete did exactly as they said, and sold my house quickly for a price I wanted. Stuart Duncan was my contact at Complete, and he saw me through the whole sale, kept me informed, and always responded immediately to my queries. Thanks, Complete, very impressive.

Alyson · 11 August 2025

1/5

Google

Please avoid them! Scammers. We viewed a shared ownership property with Mathew and 2 days later he told us the property is gone. However, 4 weeks later he called my husband to fill a shared ownership form as the property is back to market and Mathew said that it will be given to us. My husband filled the from, and the next day he called us and asked us to give him our bank details and evidence of savings. I stopped my husband to do that. Otherwise he would have stolen all of our money! We told mortgage advisors of what he asked us and they said that we can report him to the police! He is a scammers. Be careful please!!!

Azadh · 3 December 2024

Agent replied · 10 December 2024

Like we said to your husband the owner decided not to go for your offer. So you really are really uneducated to keep commenting like this ? And with your attitudes here I’m glad they didn’t. We request a shared ownership form to make sure you qualify and we ask for proof of funds- NOT your bank details. We wish you all the best in finding a property

5/5

Google

Amy went above and beyond during the purchase of my property - fantastic agent, highly recommended!

Jordan · 13 April 2026

5/5

Google

Stuart has been a fantastic support throughout the sale of my flat, from initial listing, to viewings and then supporting with getting my sale over the line. Great communication with me during the process and made it as stress free as possible!

Faye · 23 August 2025

5/5

Google

We had an excellent experience with Complete - a very stylish outfit that has substance too. Stuart and Amy were very helpful in facilitating the different aspects of our sale and purchase. If you can ever convince me to move again, I wouldn't hesitate to use Complete once more.

Harrie · 12 December 2023

Agent replied · 11 June 2024

We really valued your business and we were honoured to represent your wonderful home- we achieved a much better price that was promised by other agents! The new owners are going to be really happy there.

5/5

Google

From the beginning we have had an outstanding service from Complete. There is energy and drive in this company and it is just what we wanted, as we had already seen a house we wanted to buy. Our own house was on the market within a week and we sold in three weeks. The marketing material was of an extremely high standard and no doubt helped us to sell so quickly. In the latter stages, Stuart was extremely attentive and went to great lengths to drive the legal process to a conclusion. There were many obstacles to cross and Stuart was always there for us, keeping us well informed throughout and helping us to stay calmer than we would have done otherwise. The whole team has been professional and we will continue to recommend Complete.

Ruth · 12 December 2023

1/5

Google

Lettings manager at Rugby office is very rude, intimidating and engaged in harassment towards customers, especially those with disabilities on the telephone 18/09/2024. The lettings manager had the bad manners to put the phone down when I asked to speak to a manager again extremely bad customer service!! The manager is Unprofessional, rude, and makes false claims about customers being aggressive when they’re not - the only person who’s aggressive is letting manager in the Rugby office I would welcome a call from the managing director!

Paul · 23 September 2024

Agent replied · 23 October 2024

Hi Paul This is the Leamington office? not sure why you have given us a 1 star review- perhaps look for the correct office & town?

5/5

Google

Stuart gave us a fantastic, professional experience from start to finish, whilst selling our house for us. Complete are the only estate agents I’ve ever used where they talked me through a tailored strategy for selling my home. Thank you Stuart!

Rob · 16 July 2025

5/5

Google

Complete247 Estate Agents were brilliant. I’d like to thank Amy for all of her help and support selling my property but also purchasing my new home! Amy kept me informed every step of the process keeping the selling and buying process as seamless as possible. I wouldn’t hesitate to go back to Amy and the team in the future!

Hollie · 16 November 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Complete Estate Agents's Google reviews

Questions about Complete Estate Agents

How many reviews does Complete Estate Agents have?

Complete Estate Agents's Warwickshire office has 126 reviews across two platforms: 124 on Google, 2 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Complete Estate Agents's rating?

Complete Estate Agents is rated 4.5 out of 5 across all 126 reviews, and 4.5 out of 5 on Google from 124 reviews, checked 9 October 2026.

Where is Complete Estate Agents's Warwickshire office?

Complete Estate Agents, 1 Binswood Street, Leamington, Warwickshire CV32 5RW.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.